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Adobe Experience Manager vs Yammer comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Adobe Experience Manager
Ranking in Enterprise Social Software
6th
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
20
Ranking in other categories
Enterprise Content Management (8th), Web Content Management (3rd), Digital Experience Platforms (DXP) (1st)
Yammer
Ranking in Enterprise Social Software
4th
Average Rating
7.4
Number of Reviews
62
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Enterprise Social Software category, the mindshare of Adobe Experience Manager is 2.3%, down from 2.5% compared to the previous year. The mindshare of Yammer is 6.9%, down from 8.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Enterprise Social Software
 

Featured Reviews

Prince Shivhare - PeerSpot reviewer
Managing content is very user-friendly, AEM makes maintenance simple and auto-scalable
Area of improvement for Cloud Service: For the last four years, I've been working on AEM as a Cloud Service. I feel the tool has all the features needed for production, but the problem is with skills. Depending on the skill level of the developers building the components within Adobe Experience Manager, you can have a very streamlined implementation or a very difficult one. Tool-wise, the Adobe Experience Manager support team is not very responsive when the user faces issues in AEM as a Cloud Service. If I reach out to Adobe for something, they create a ticket, and then I might wait three to four days for a response. When I have issues, I want an immediate response. On AEM as a Cloud Service, this is the one thing I think Adobe needs to improve. They should resolve issues within a day so everything runs smoothly for the user. Area of improvement for on-premises: For on-premises AEM, everything is managed by us, but since Adobe Experience Manager was not a very big market earlier (though it's growing now), there are limited clients. The cost of the tool is high, and maintenance is heavy – it's very costly. So, the developers working in AEM development might not always have the proper skills to develop the components. For example, in a normal website, we often see carousels which represent your website in a very dynamic way. Now, suppose you have two carousels on the page – one at the top and the next at the bottom. They have different purposes. If I'm a skilled developer, I'll create one component and serve both banners with the same component – a single, dynamic component. This makes it easy for content editors in the production environment to drag, drop, and change the content. But, if I'm not an experienced developer or I don't have knowledge of AEM, I might create two components – one for the top and one for the bottom. Maintenance becomes heavy, and it's harder for the content team to understand which component to use. A less experienced developer might create multiple components for the same function, increasing complexity and challenges. Over the last three to four years, this lack of resources and skilled AM developers has created these kinds of issues.
PrashantSharma - PeerSpot reviewer
Helps users to reach out to others in the organization and enables seamless collaboration
Yammer is a good tool. My previous organization used it extensively. Pretty much everything had a Yammer channel. If someone outside the team had questions, they could just come up and ask questions using the product. Asking questions and posting things are the most important features. If we run into an issue and a team owns the product, we can just use the solution to ask questions and get responses from that team. Otherwise, we will be stuck in a loop forever to figure it out. In a large company, we can get stuck if we don't know who to contact to determine what is happening and why. The product was integrated into Microsoft Teams. We could collaborate easily. There are so many things we can do with Teams. So, the collaboration is at a different level when we use Microsoft products like Teams and Yammer, along with other tools that come with the suite. The solution worked well for me. I did not face anything that would make me stop using it.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The integration of customer behavior and website setup is impressive."
"Adobe Experience Manager is quite a powerful product that you can use to design files and export them."
"Adobe Experience Manager is a content management system, and we use it to create and manage a website."
"The most valuable features of Adobe Experience Manager include its capability to manage content and create reusable fragments."
"If you want to use content in a mobile application and you want the content in some other application, you can simply expose it from the CMS to different clients or different systems. It's easy. On top of that, the technology underlying AEM is open-source and is very powerful like Apache Sling and JCR."
"Easy to work with the solution."
"The integration of customer behavior and website setup is impressive."
"It is easy to learn. You don't need to be an advanced Java developer."
"Groups is the most valuable feature in Yammer."
"The integration with Teams is the biggest value for us. In fact, it has only become more valuable now that it has integration with Teams. Teams allows you to stream, so that's good."
"Its most valuable features are the storyline and communities."
"It was a stable solution...It was a highly scalable solution considering it was used in a very big company."
"The most valuable feature of Yammer is its interface."
"The product's initial setup phase was straightforward."
"The most valuable feature of Yammer is that it provides integration with Teams."
"Yammer shows the post’s actions, comments, and how people react. We can quickly see what's going on."
 

Cons

"The latest trend is to render everything in the client-side framework. For example, SPA or single page application. This is a feature that needs improvement. The cloud deployment pipeline needs to be improved as well."
"Adobe's technical support is so-so."
"I haven't seen any areas for improvement in Adobe Experience Manager as it's a full-fledged CMS tool, and Adobe is already working on enhancements for the solution. Adobe is working to make Adobe Experience Manager more valuable and easier to use for any user, even non-technical ones, through multiple components and templates. Day by day, Adobe provides the latest update to Adobe Experience Manager, and if my team needs any particular change, it just needs to be reported to the Adobe team. As Adobe Experience Manager has a broad scope and a lot of use cases and features, it's a solution that requires some time and effort from you in terms of learning, especially if you're implementing it for different clients, which could be an area for improvement."
"The licenses are very expensive."
"Programming model could be improved, it's a monolithic solution."
"Adobe Experience Manager's pricing could be improved."
"Tool-wise, the Adobe Experience Manager support team is not very responsive when the user face issues in AEM as a Cloud Service."
"A little bit of background knowledge of coding and website structure is required."
"Although Microsoft is working on it, having a centralized network instead of creating multiple networks based on a domain would help businesses with multiple companies or child companies."
"Yammer's UX and UI are areas with certain shortcomings where improvements are required"
"I would like to see a fancier user interface. That is one of the weak points of Yammer."
"The permissions are a little bit over-complicated."
"Yammer should include more integrations."
"The way you want to control the communication could be an issue. It depends on what kind of company you are. We are a public company, and there are some regulations that we need to comply with. Its ease of use can be an issue for a company because anybody can subscribe and use it. There are many competitors that are overlapping. Since Microsoft bought Yammer, it tends to be in the shadow. It is not put in the front from the service perspective."
"It has a very limited use."
"The interface is clunky and could be improved."
 

Pricing and Cost Advice

"There's a free trial for one month for Adobe Experience Manager, which you can use for learning purposes, then, after the trial period, you'll need to purchase the license. Adobe offers a few plans for Adobe Experience Manager, but I'm unaware of how much my company is paying."
"It's a costly solution. I would rate the price at two out of five on a scale from one to five, where one is the most expensive and five is the most competitive."
"Users have to pay a yearly licensing fee to use the solution, which is highly-priced."
"It's really costly."
"We get it as part of our Office 365 subscriptions, so I don't think we pay any additional cost for Yammer. It's included in the Office 365 subscriptions."
"Its cost is included in the license bundle for Microsoft."
"Yammer is a pretty cheap solution, and it's included in multiple subscriptions."
"Compared to other products like Amazon, Yammer's pricing is fine."
"I think that there is a need to make yearly payments towards the licensing costs of the solution."
"I don't know about the pricing. Now that Microsoft has bought Yammer, it should be a part of our subscriptions for Office 365."
"The pricing is not bad."
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Comparison Review

it_user8913 - PeerSpot reviewer
Aug 22, 2013
Yammer vs. SP Social in 2013
There are several discussions on SharePoint’s social strategy going on at the moment. I had some great discussions with my MVP mate Adis during Summit last week. Since #SPC12 almost every SharePoint addicted developer, it-pro, power user has reviewed Yammer. If you don’t know what Yammer is, here a…
 

Top Industries

By visitors reading reviews
Educational Organization
47%
Financial Services Firm
10%
Computer Software Company
7%
Manufacturing Company
5%
Financial Services Firm
14%
Computer Software Company
11%
Manufacturing Company
8%
Insurance Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Adobe Experience Manager?
It is easy to learn. You don't need to be an advanced Java developer.
What needs improvement with Adobe Experience Manager?
While there are many aspects that could be improved, discussing them would require more time. The licensing model is opaque, and technical support could be improved, especially for smaller companies.
What is your primary use case for Adobe Experience Manager?
I've worked with all major content management systems. Currently, I work with the leaders such as Adobe Experience Manager, Sitecore, and Acquia.
What do you like most about Yammer?
We can send out notifications and ask questions using Yammer.
What needs improvement with Yammer?
I can't think of anything that stands out as a problem. It has a very limited use. For the limited use it has, it performs well.
What is your primary use case for Yammer?
We primarily use it for internal communication and company communication.
 

Also Known As

Adobe Day CQ5, Ektron Social Marketing, Episerver Content Cloud
No data available
 

Learn More

 

Overview

 

Sample Customers

Metra
Verizon, Rakuten,Nationwide, DHL, Westfield, Telefonica, 7-Eleven, Red Robin, Intuit, eBay,Darden, Suncorp, Tyco, Xerox, and ModCloth.
Find out what your peers are saying about Adobe Experience Manager vs. Yammer and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.