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AgilePoint vs IBM BPM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AgilePoint
Ranking in Business Process Management (BPM)
31st
Average Rating
8.2
Reviews Sentiment
6.9
Number of Reviews
6
Ranking in other categories
Rapid Application Development Software (25th), Low-Code Development Platforms (21st)
IBM BPM
Ranking in Business Process Management (BPM)
5th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
111
Ranking in other categories
Application Infrastructure (8th), Process Automation (4th)
 

Mindshare comparison

As of April 2025, in the Business Process Management (BPM) category, the mindshare of AgilePoint is 0.4%, up from 0.3% compared to the previous year. The mindshare of IBM BPM is 7.4%, down from 7.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

Ayush S - PeerSpot reviewer
Provides efficient process management features, but it needs more integration capabilities
We use AgilePoint for an idea submission application for our business processes. It allows managers to review and update the approved idea on the dashboard AgilePoint's most valuable feature is process management. We can integrate it with many applications including Microsoft, UiPath, and other…
Muhammad Kamran - PeerSpot reviewer
Has efficient processes and intuitive workflow with many valuable features
You will have access to make any needed changes. Additionally, the review will be published on PeerSpot.com in written or audio format, available to other people. You can stay anonymous if you wish. Notifications and the use of the review are subject to PeerSpot's terms of use, which you can find at PeerSpot.com/TOS. I would give the solution an overall rating of ten out of ten points.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"AgilePoint's automation is excellent in managing different user roles and handling data associated with a particular instance of the workflow."
"The solution's workflows are its most useful feature."
"AgilePoint has improved our organization by making form implementation easier and to plan for future growth."
"The initial setup of AgilePoint was very easy."
"AgilePoint's most valuable feature is process management."
"I like the design and the integration capacity. It's also easy to use."
"AgilePoint's automation is excellent in managing different user roles and handling data associated with a particular instance of the workflow."
"It's a solid product. It covers most of the pain points for clients."
"The most valuable feature of IBM BPM is the low code design, and ease of maintenance. Additionally, the integration is good and easy to do."
"It has reduced a lot of manual errors and processes."
"Integration is a big plus for me."
"The process creation."
"The customer service is outstanding."
"It continues to keep up with the changing needs of the business. That is the strong value proposition of BPM. It's not a one-time automation."
"Technical support is pleasant to work with and always available."
 

Cons

"Integrations and customizations should be improved in AgilePoint and other low-code solutions."
"Integrations and customizations should be improved in AgilePoint and other low-code solutions."
"It could be more flexible, but it's already a good solution for the designer."
"Some issues with AgilePoint's design, AI and UX are some of the major problems we deal with when handling our company's business models or processes."
"They should add more information about functionality."
"While the platform is good and it has a lot of options, I would like to see more alternative features in future versions such as connectors to IDM. Currently, they have only ADFS and Okta."
"The solution should be able to support Docker. This would help make scalability easier."
"Process Server is no more available than new products out there, but in general IBM has a high cost and complex setup."
"User Interface components could be further refined to enhance and extend customizations dictated by end clients."
"I would like to see more inclusion of RPA technologies. If we have more manual processes, we can use robotic process automation and integrate that in with the solution."
"Initial setup is very complex. Too many steps need to be done at the database and server levels, and complex configurations. From what I see, a lot of these steps can be and should be automated."
"Process versioning was tricky, not straightforward."
"IBM BPM uses JavaScript as a programming language for the server-side. I don’t know why it’s not Java, as it’s more powerful and the JavaScript part is translated into Java anyway."
"We have been experiencing bad performance and instability."
"The options for customization could be improved. More customization using your own code would be beneficial."
 

Pricing and Cost Advice

"Price-wise, AgilePoint is a cheap tool and a standard application for running analytics in an IT environment."
"It is more cost-effective than local tools."
"I think the price is reasonable."
"I believe the pricing has changed recently. We had purchased one license per server, and it was about $2,000. It was a one-time payment. It's possible that they have recently implemented a new cost structure and now have yearly subscriptions."
"It should provide more flexibility to connect with external systems, and there should be in-built services that can be used to integrate with other systems quickly."
"​We have definitely seen ROI. When we first kicked it off, we said it had to pay for itself within three years, and it did."
"I give the pricing an eight out of ten."
"It's expensive. All software is always extremely high. The manufacturing cost that we have compared to the selling cost, it's not like you're building a house or building a car. But putting that aside, considering that it's expensive, it's a lot of money. If you compare it with some of the other alternatives in the market, it's a similar price. For instance, if you compare it with Pegasystems, it's a similar price."
"The solution is highly-priced."
"I wish it was less expensive. I don't know why their pricing model is so high for a piece of software that could benefit so many. It just seems to me that they could have a lower cost, maybe with fewer features or whatever, but it should be possible to do a lower cost workflow software that uses the same interface and underlying engine but does not cost so much that you have to be a Fortune 50 company to buy it. It is annoying to me. There are a lot of solutions that IBM has that are really powerful but nobody can afford them. They know their business, but I still feel that there are a lot of customers who would benefit from this sort of thing. I don't know what this elitism is all about. I am sure they have people doing the money numbers, but it seems like you can make a lot more money by selling it to way more people for a little bit less."
"Due to its extensive features and capabilities, the product pricing is more aligned with medium—to large enterprises."
"It may be cheaper for organizations to pay for the Viewer licenses that are immediately up and running in the cloud, rather than paying for someone to administer publishing to an intranet."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Manufacturing Company
9%
University
7%
Government
7%
Financial Services Firm
31%
Computer Software Company
12%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about AgilePoint?
AgilePoint's most valuable feature is process management.
What is your experience regarding pricing and costs for AgilePoint?
AgilePoint is worth the money, especially for small teams. However, I am not familiar with their enterprise pricing model.
What needs improvement with AgilePoint?
There is room for improvement in integrations and customizations for AgilePoint and other low-code, no-code solutions. Additionally, the marketing of such products should be more honest. They often...
Which is better, IBM BPM or IBM Business Automation Workflow?
We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...
What is your experience regarding pricing and costs for IBM BPM?
Once it is installed, maintaining it is not a big issue.
 

Comparisons

 

Also Known As

No data available
WebSphere Lombardi Edition, IBM Business Process Manager, IBM WebSphere Process Server
 

Overview

 

Sample Customers

Caja Laboral, Elbit Systems, Daisy Brand
Barclays, EmeriCon, Banca Popolare di Milano, CST Consulting, KeyBank, KPMG, Prolifics, Sandhata Technologies Ltd., State of Alaska, Humana S.A., Saperion, esciris, Banco Espirito Santo
Find out what your peers are saying about AgilePoint vs. IBM BPM and other solutions. Updated: March 2025.
844,944 professionals have used our research since 2012.