AgilePoint and ServiceNow Now Platform compete in process automation and digital transformation. ServiceNow Now Platform is generally seen as superior due to its extensive feature set, though AgilePoint often wins on pricing and support.
Features: AgilePoint users highlight its flexibility, extensive customization options, and lower setup costs. ServiceNow Now Platform users value its comprehensive feature set, robust reporting, and integration capabilities. ServiceNow Now Platform is favored for richer functionality.
Room for Improvement: Users suggest that AgilePoint needs better documentation, improved integration with third-party applications, and enhanced customer service responsiveness. For ServiceNow Now Platform, users would like a more intuitive design, faster performance, and improved initial deployment experience. ServiceNow Now Platform's focus on user experience improvements is more noticeable.
Ease of Deployment and Customer Service: AgilePoint users praise its straightforward deployment but suggest enhancements in customer service responsiveness. ServiceNow Now Platform, while complex to deploy due to its powerful features, is backed by strong customer support. ServiceNow is seen as more challenging initially but better supported.
Pricing and ROI: AgilePoint is often considered more cost-effective with quicker realization of ROI due to its lower setup costs. ServiceNow Now Platform, despite higher costs, delivers ROI through its extensive features. Users find ServiceNow worth the investment at a premium.
Historical data isn't as easily available as expected and it requires buying additional licenses for more features.
ServiceNow Now Platform is an expensive product.
The most valuable features are the ease of use, stability, and the ability to change or upgrade seamlessly.
AgilePoint NX is a top-five low-code platform that empowers you to quickly build anything from simple eforms and workflows to complex, multi-tenant SaaS apps, IoT apps, and composite LOB systems without writing code and at a price almost any enterprise can afford.
ServiceNow Now Platform is a rapid application development software solution that enables data to flow seamlessly across applications and existing systems. It delivers workflow automation at an enterprise scale, allowing you to optimize business processes for productivity, agility, and resiliency. Now Platform has out-of-the-box digital workflows that automate everyday service requests, enabling delivery teams to increase service delivery speed, and free up time for higher-value work that drives enterprise-wide innovation.
ServiceNow Now Platform Features
ServiceNow Now Platform has many valuable key features. Some of the most useful ones include:
ServiceNow Now Platform Benefits
There are many benefits to implementing ServiceNow Now Platform. Some of the biggest advantages the solution offers include:
Reviews from Real Users
ServiceNow Now Platform is a solution that stands out when compared to many of its competitors. Some of its major advantages are that it has JavaScript flexibility, and is simple, stable, and agile.
YashShah, Sr. Software Developer at a university, writes, "What I like most about the ServiceNow Now Platform is the flexibility of using JavaScript. I also like that the platform allows custom scripting, server-side scripting, and client-side scripting. Another valuable feature in the ServiceNow Now Platform is the Flow Designer which allows dragging and dropping code, and low code activities."
“The simplicity is great. Based on my experience with other solutions in the market, the most important is the simplicity of implementing all the features that we have in ServiceNow and helping customers to simplify the work process in the daily journeys that they have,” says Bruno P., Architect and delivery manager at Axians.
Another PeerSpot reviewer, Romy B., IT BRM - Business Operations and Functions at Pernod Ricard, expresses, “[The solution is] a stable, scalable, and agile solution that provides fast deployment, good workflow automation and integration capability, but is held back by the UI.”
We monitor all Rapid Application Development Software reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
