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ServiceNow Now Platform vs Unqork comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ServiceNow Now Platform
Ranking in Rapid Application Development Software
11th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
47
Ranking in other categories
Low-Code Development Platforms (8th), No-Code Development Platforms (3rd)
Unqork
Ranking in Rapid Application Development Software
17th
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
7
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Rapid Application Development Software category, the mindshare of ServiceNow Now Platform is 1.8%, up from 1.7% compared to the previous year. The mindshare of Unqork is 2.2%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software
 

Featured Reviews

Fabio QUINTANILHA - PeerSpot reviewer
Allows for seamless integration and sharing of common features
The initial setup is straightforward. There are limited access. If you choose not to use scripts, you can still configure the majority of the settings on the platform. The technical aspect of implementing changes is governed by change management processes. Even simple features require careful consideration of communication, documentation, and governance. Despite the setup being relatively straightforward and typically taking one to two weeks to complete once the desired outcome is identified, the implementation phase can often extend for a month or two due to various factors. I rate the initial setup a nine out of ten, where one is difficult, and ten is easy.
Rajeev Lochan - PeerSpot reviewer
Great UI and out-of-the-box integrations, but needs expanded cloud platform support
Given the rapid pace of innovation we’ve already seen from Unqork, there are a few major capability gaps we face currently. However, some areas of improvement and features we would benefit from in upcoming releases include: 1. Enhanced accessibility compliance - While meeting baseline standards, further WCAG conformance and widgets optimized for screen readers could expand access for disabled users of Unqork solutions. Added compliance certifications would also be welcomed. 2. Expanded cloud platform support - The addition of Azure and Google Cloud alongside AWS would allow our deployment options to better align with enterprise strategic cloud choices outside just Amazon. 3. More analytics and observability - Increased telemetry on app performance, component reuse rates, load testing etc. would help fine-tune Unqork solutions. More data and dashboard visibility into adoption would optimize our ROI. 4. Managing technical debt - As portfolios of Unqork apps grow over time, best practices and features to facilitate updating legacy components, refactoring old solutions, and preventing erosion will be helpful. Added controls to manage technical debt long-term. 5. Evolution of existing components - Existing rich widgets and connectors rounding out maturity with incremental capabilities would expand Unqork's versatility. Expanding the range of use cases served by current components. 6. Offline functionality - For mobile solutions, some limited persistent caching and offline usability during intermittent connectivity would better support field agents/inspectors. Tolerating offline states is key. 7. Design version control - Advancing visual version control capabilities for better design history, branching, merging, and reverting changes to Unqork sites would improve collaboration and prevent overwrite errors by nontechnical users.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We work on it directly to send out tickets. It enables us to work seamlessly, we don't need to send them out manually. We can create a ticket and assign it in the system."
"The ServiceNow Now Platform is powerful because it allows for seamless integration and sharing of common features. I can access various features from a single point, enhancing efficiency and usability. Its capability to integrate different user features while maintaining full integration is a significant strength of the platform."
"At this point, over and above what ServiceNow actually is, the key is that it's really nothing but a web service. Whether it's a form or anything, the best part is that you can easily leverage anything of ServiceNow for any application anywhere just by calling the REST endpoints and handling the request messages."
"ITOM Discovery is a great feature."
"The integration with other tools is pretty good."
"The workflow feature really has a lot of value because you can create complex workflows in a simple, intuitive way with only a few clicks."
"The simplicity is great."
"It is an absolutely scalable solution."
"I would recommend Unqork because of its time-saving capabilities and ease of use."
"Unqork is a great choice over other BPMS tools like Pega."
"Unqork is stable."
"Unqork UI behaves consistently across devices and seamlessly adapts to various form factors."
"I rate Unqork's technical support as nine."
"The features of Unqork that I find most valuable include its performance and security."
"Unqork is a low-code, no-code platform that is easy to use compared to traditional development."
"I recommend Unqork for those wanting to start their careers, particularly in sectors like insurance and banking."
 

Cons

"There's always room for improvement, but I think the biggest challenge with ServiceNow is the licensing model. It's not very clear and changes frequently."
"The Playbooks feature is useful for visualizing steps in a process, however, it lacks support for rollbacks in case of complex customer processes."
"The product should be integrated with Power BI."
"It would be great if the ServiceNow Now Platform supported satellite technologies in its telecom models and integrated with tools like OpenAI, LLaMA, or any Google AI platforms such as Vertex AI or Bard."
"ServiceNow Now Platform's technical support needs to improve."
"The tool has a lot of limitations."
"The solution's user interface is very average, and it needs to be more enriched and user-friendly."
"The product's UI is ugly, making it an area where improvements are required."
"The loading speed is very slow. Page responses are also unsatisfactory; when margins are added and components are shifted left or right, they do not respond properly, causing overflowing issues on the website."
"Occasionally, during server-side execution with multiple loops, we encounter timeout issues, which is something we've had to address with technical support."
"The area that needs improvement in Unqork is its performance."
"Unqork needs to improve its learning resources because there aren't many available on platforms like YouTube or Google."
"Unqork is pretty expensive compared to other tools like UiPath. The certification costs around $2000, which is ten times the price of UiPath."
"The area that needs improvement in Unqork is its performance."
"The addition of Azure and Google Cloud alongside AWS would allow our deployment options to better align with enterprise strategic cloud choices outside just Amazon."
 

Pricing and Cost Advice

"I would rate the pricing an eight out of ten, with ten being very expensive solution."
"The pricing of this solution is done annually and it is very expensive."
"The solution is expensive, and I rate it a ten for pricing."
"It is expensive only."
"Price-wise, I would describe the product's cost to be more than the average, but it compensates for that with the functionalities that it provides."
"I don't have much exposure to the costs attached to the solution. I rate the product's price a six on a scale of one to ten, where one is the lowest price, and ten is the highest price since it is a costly tool."
"In my opinion, it is expensive. However, they do offer favorable licensing for charities, for example."
"There are extra expenses for maintaining the product apart from the licenses."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
10%
Government
9%
Manufacturing Company
7%
Financial Services Firm
39%
Insurance Company
10%
Government
6%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about ServiceNow Now Platform?
The integration with other tools is pretty good.
What needs improvement with ServiceNow Now Platform?
The analytics should be more readily available on the base product. Historical data isn't as easily available as expected and it requires buying additional licenses for more features.
What do you like most about Unqork?
Unqork UI behaves consistently across devices and seamlessly adapts to various form factors.
What needs improvement with Unqork?
The data workflow screen could be improved by increasing its size. Currently, the screen is small, making it difficult to work on larger data workflows since scrolling is required horizontally and ...
What is your primary use case for Unqork?
I have used Unqork ( /products/unqork-reviews ) for projects where I built multiple screens featuring both read-only and dynamic grids. I have also applied different roles to manage grid views for ...
 

Overview

 

Sample Customers

experian, beachbody, health partners
Information Not Available
Find out what your peers are saying about ServiceNow Now Platform vs. Unqork and other solutions. Updated: March 2025.
845,040 professionals have used our research since 2012.