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ServiceNow Now Platform vs Unqork comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ServiceNow Now Platform
Ranking in Rapid Application Development Software
11th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
47
Ranking in other categories
Low-Code Development Platforms (8th), No-Code Development Platforms (3rd)
Unqork
Ranking in Rapid Application Development Software
17th
Average Rating
8.0
Reviews Sentiment
7.6
Number of Reviews
12
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Rapid Application Development Software category, the mindshare of ServiceNow Now Platform is 1.8%, up from 1.7% compared to the previous year. The mindshare of Unqork is 2.2%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software
 

Featured Reviews

Fabio QUINTANILHA - PeerSpot reviewer
Allows for seamless integration and sharing of common features
The initial setup is straightforward. There are limited access. If you choose not to use scripts, you can still configure the majority of the settings on the platform. The technical aspect of implementing changes is governed by change management processes. Even simple features require careful consideration of communication, documentation, and governance. Despite the setup being relatively straightforward and typically taking one to two weeks to complete once the desired outcome is identified, the implementation phase can often extend for a month or two due to various factors. I rate the initial setup a nine out of ten, where one is difficult, and ten is easy.
Rajeev Lochan - PeerSpot reviewer
Great UI and out-of-the-box integrations, but needs expanded cloud platform support
Given the rapid pace of innovation we’ve already seen from Unqork, there are a few major capability gaps we face currently. However, some areas of improvement and features we would benefit from in upcoming releases include: 1. Enhanced accessibility compliance - While meeting baseline standards, further WCAG conformance and widgets optimized for screen readers could expand access for disabled users of Unqork solutions. Added compliance certifications would also be welcomed. 2. Expanded cloud platform support - The addition of Azure and Google Cloud alongside AWS would allow our deployment options to better align with enterprise strategic cloud choices outside just Amazon. 3. More analytics and observability - Increased telemetry on app performance, component reuse rates, load testing etc. would help fine-tune Unqork solutions. More data and dashboard visibility into adoption would optimize our ROI. 4. Managing technical debt - As portfolios of Unqork apps grow over time, best practices and features to facilitate updating legacy components, refactoring old solutions, and preventing erosion will be helpful. Added controls to manage technical debt long-term. 5. Evolution of existing components - Existing rich widgets and connectors rounding out maturity with incremental capabilities would expand Unqork's versatility. Expanding the range of use cases served by current components. 6. Offline functionality - For mobile solutions, some limited persistent caching and offline usability during intermittent connectivity would better support field agents/inspectors. Tolerating offline states is key. 7. Design version control - Advancing visual version control capabilities for better design history, branching, merging, and reverting changes to Unqork sites would improve collaboration and prevent overwrite errors by nontechnical users.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable features are the ease of use, stability, and the ability to change or upgrade seamlessly."
"The main reason that people use ServiceNow is that performance is very good."
"The product's most advantageous feature is platform innovation."
"ServiceNow is highly scalable from a customization point of view, allowing for the building of portals, adding and configuring widgets, and designing workflows as preferred."
"It can integrate anywhere, and you can make any kind of workflow."
"At this point, over and above what ServiceNow actually is, the key is that it's really nothing but a web service. Whether it's a form or anything, the best part is that you can easily leverage anything of ServiceNow for any application anywhere just by calling the REST endpoints and handling the request messages."
"ITOM Discovery is a great feature."
"ServiceNow can document and produce a historical working tool that deals with projects themselves. The user interface is another strong suit."
"Unqork UI behaves consistently across devices and seamlessly adapts to various form factors."
"I recommend Unqork for those wanting to start their careers, particularly in sectors like insurance and banking."
"Unqork is stable."
"I would recommend Unqork because of its time-saving capabilities and ease of use."
"The feature of being able to stand a UI with minimal effort and a very quick turnaround is valuable."
"Unqork is a great choice over other BPMS tools like Pega."
"The features of Unqork that I find most valuable include its performance and security."
"The technical support for Unqork is excellent, receiving a nine out of ten."
 

Cons

"Simplifying the user interface for both users and administrators is key. It is not very intuitive."
"In ServiceNow Now Platform, UI is an area with certain shortcomings requiring improvements."
"The user experience could be improved. The current design of forms lacks intuitiveness, as there seems to be only one form available for all types of operations."
"The product's UI is ugly, making it an area where improvements are required."
"The licensing for this solution, with respect to the user, needs to be improved."
"The solution doesn't allow users to create custom tables, which would be a big improvement."
"The UI is very bad and needs to be updated."
"ServiceNow Now Platform's adoption seems to be a main challenge for our clients."
"Unqork needs improvement in mobile application support, as competitors offer this feature."
"Occasionally, during server-side execution with multiple loops, we encounter timeout issues, which is something we've had to address with technical support."
"Unqork is not an extremely mature solution. Many things that I worked with them on were functionally basic but missing from the platform."
"The area that needs improvement in Unqork is its performance."
"Without proper guidance, one might create a clunky and difficult-to-use system from a developer's perspective."
"The loading speed is very slow. Page responses are also unsatisfactory; when margins are added and components are shifted left or right, they do not respond properly, causing overflowing issues on the website."
"Unqork is pretty expensive compared to other tools like UiPath. The certification costs around $2000, which is ten times the price of UiPath."
"The addition of Azure and Google Cloud alongside AWS would allow our deployment options to better align with enterprise strategic cloud choices outside just Amazon."
 

Pricing and Cost Advice

"The product is very expensive."
"In my opinion, it is expensive. However, they do offer favorable licensing for charities, for example."
"ServiceNow is not open source, so there is a license you must pay. As for how much it costs, what I have observed is that it often depends on your subscriptions."
"There are extra expenses for maintaining the product apart from the licenses."
"It is expensive only."
"The pricing of this solution is done annually and it is very expensive."
"Most of the features are included in the licensing cost. However, if we need extra plugins that are not available at the ServiceNow Hub or store, then we have to pay extra for those."
"The solution is expensive."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
10%
Government
9%
Manufacturing Company
7%
Financial Services Firm
40%
Insurance Company
9%
Government
6%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ServiceNow Now Platform?
The integration with other tools is pretty good.
What is your experience regarding pricing and costs for ServiceNow Now Platform?
From what I have heard only from our sales team, ServiceNow Now Platform falls within the more expensive tier of a product, but I can't really judge it.
What needs improvement with ServiceNow Now Platform?
The user interface could be modernized and made more attractive for users.
What do you like most about Unqork?
Unqork UI behaves consistently across devices and seamlessly adapts to various form factors.
What needs improvement with Unqork?
Unqork needs to improve its learning resources because there aren't many available on platforms like YouTube or Google. Furthermore, troubleshooting is an area for improvement as errors should be v...
What is your primary use case for Unqork?
I use Unqork ( /products/unqork-reviews ) as a no-code platform to create various types of websites based on user requirements. For example, I can use it for developing solutions for insurance, ban...
 

Overview

 

Sample Customers

experian, beachbody, health partners
Information Not Available
Find out what your peers are saying about ServiceNow Now Platform vs. Unqork and other solutions. Updated: April 2025.
848,716 professionals have used our research since 2012.