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ServiceNow Now Platform vs Unqork comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ServiceNow Now Platform
Ranking in Rapid Application Development Software
11th
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
47
Ranking in other categories
Low-Code Development Platforms (8th), No-Code Development Platforms (3rd)
Unqork
Ranking in Rapid Application Development Software
17th
Average Rating
8.0
Reviews Sentiment
7.5
Number of Reviews
16
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Rapid Application Development Software category, the mindshare of ServiceNow Now Platform is 1.8%, up from 1.7% compared to the previous year. The mindshare of Unqork is 2.2%, up from 0.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Rapid Application Development Software
 

Featured Reviews

Fabio QUINTANILHA - PeerSpot reviewer
Allows for seamless integration and sharing of common features
The initial setup is straightforward. There are limited access. If you choose not to use scripts, you can still configure the majority of the settings on the platform. The technical aspect of implementing changes is governed by change management processes. Even simple features require careful consideration of communication, documentation, and governance. Despite the setup being relatively straightforward and typically taking one to two weeks to complete once the desired outcome is identified, the implementation phase can often extend for a month or two due to various factors. I rate the initial setup a nine out of ten, where one is difficult, and ten is easy.
Rajeev Lochan - PeerSpot reviewer
Great UI and out-of-the-box integrations, but needs expanded cloud platform support
Given the rapid pace of innovation we’ve already seen from Unqork, there are a few major capability gaps we face currently. However, some areas of improvement and features we would benefit from in upcoming releases include: 1. Enhanced accessibility compliance - While meeting baseline standards, further WCAG conformance and widgets optimized for screen readers could expand access for disabled users of Unqork solutions. Added compliance certifications would also be welcomed. 2. Expanded cloud platform support - The addition of Azure and Google Cloud alongside AWS would allow our deployment options to better align with enterprise strategic cloud choices outside just Amazon. 3. More analytics and observability - Increased telemetry on app performance, component reuse rates, load testing etc. would help fine-tune Unqork solutions. More data and dashboard visibility into adoption would optimize our ROI. 4. Managing technical debt - As portfolios of Unqork apps grow over time, best practices and features to facilitate updating legacy components, refactoring old solutions, and preventing erosion will be helpful. Added controls to manage technical debt long-term. 5. Evolution of existing components - Existing rich widgets and connectors rounding out maturity with incremental capabilities would expand Unqork's versatility. Expanding the range of use cases served by current components. 6. Offline functionality - For mobile solutions, some limited persistent caching and offline usability during intermittent connectivity would better support field agents/inspectors. Tolerating offline states is key. 7. Design version control - Advancing visual version control capabilities for better design history, branching, merging, and reverting changes to Unqork sites would improve collaboration and prevent overwrite errors by nontechnical users.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution is fast enough for our workflow automations and has integration capability. It aligns with many use cases in our organization and for others we have planned."
"The solution has more products than being an ITSM tool. Big customers such as those from Telcom tend to like it. Some of our customers use AI-based chatbots."
"What I like most about the ServiceNow Now Platform is the flexibility of using JavaScript. I also like that the platform allows custom scripting, server-side scripting, and client-side scripting. Another valuable feature in the ServiceNow Now Platform is the Flow Designer which allows dragging and dropping code, and low code activities."
"In ServiceNow, the best features are the reports. We have more options there."
"The solution provides a single platform for multiple systems and software to operate from. We have found the solution to be stable The initial setup and deployment of the solution was very easy. The technical support team are very helpful, we contact them whenever we are unable to fix an issue."
"ITOM Discovery is a great feature."
"It can integrate anywhere, and you can make any kind of workflow."
"It is a stable solution...It is a scalable solution."
"Unqork is user-friendly and allows easy navigation for users without technical knowledge."
"Unqork's performance is better than Power Apps, which can be slow with many components."
"Unqork's pricing is premium; it's structured on a per-user, per-month basis with tiered plans depending on features and scale, which offers good value for money."
"Unqork has a valuable feature known as dynamic refresh, released last year."
"The feature of being able to stand a UI with minimal effort and a very quick turnaround is valuable."
"The platform is a no-code environment, making it easy to create applications by dragging and dropping components."
"Unqork UI behaves consistently across devices and seamlessly adapts to various form factors."
"Unqork is a low-code, no-code platform that is easy to use compared to traditional development."
 

Cons

"ServiceNow Now Platform's automation process needs improvement."
"The basic reporting system is rather static."
"We would like to see AI used to automate some of the functionality in this solution."
"There's always room for improvement, but I think the biggest challenge with ServiceNow is the licensing model. It's not very clear and changes frequently."
"This platform is used more by large companies because it is a little bit expensive."
"The reporting capabilities need to be improved, otherwise we need to pay for performance analytics."
"The pricing model is complex and needs to be both lowered and simplified."
"The solution doesn't allow users to create custom tables, which would be a big improvement."
"Unqork could benefit from allowing more flexibility in creating projects and extending them to other languages like JavaScript, Angular, or React."
"The loading speed is very slow. Page responses are also unsatisfactory; when margins are added and components are shifted left or right, they do not respond properly, causing overflowing issues on the website."
"The area that needs improvement in Unqork is its performance."
"Unqork needs to improve its learning resources because there aren't many available on platforms like YouTube or Google."
"Unqork needs improvements, especially as operations may halt unexpectedly during testing. Its speed may not match that of traditional programming activities, especially when dealing with front-end designs."
"When developing large platforms with significant traffic, there are scalability challenges, which might affect performance."
"There are areas in Unqork that need improvement. The ongoing development of the Vega feature, which is built on React compared to the older Century built on AngularJS, should be optimized."
"The addition of Azure and Google Cloud alongside AWS would allow our deployment options to better align with enterprise strategic cloud choices outside just Amazon."
 

Pricing and Cost Advice

"Most of the features are included in the licensing cost. However, if we need extra plugins that are not available at the ServiceNow Hub or store, then we have to pay extra for those."
"Pricing is based on the number of users and user licenses, but the product is 20% to 30% more than the competition."
"The pricing of this solution is done annually and it is very expensive."
"I don't have much exposure to the costs attached to the solution. I rate the product's price a six on a scale of one to ten, where one is the lowest price, and ten is the highest price since it is a costly tool."
"From what I heard, the license for the ServiceNow Now Platform is paid monthly, and on a scale of one to five, I'm rating it a three in terms of pricing, so it's on the cheaper side. I don't know of any additional costs associated with the ServiceNow Now Platform, apart from the standard licensing fees."
"In my opinion, it is expensive. However, they do offer favorable licensing for charities, for example."
"I would rate the pricing an eight out of ten, with ten being very expensive solution."
"The solution is expensive, and I rate it a ten for pricing."
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Computer Software Company
10%
Government
9%
Manufacturing Company
7%
Financial Services Firm
40%
Insurance Company
9%
Government
6%
Computer Software Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ServiceNow Now Platform?
The integration with other tools is pretty good.
What is your experience regarding pricing and costs for ServiceNow Now Platform?
From what I have heard only from our sales team, ServiceNow Now Platform falls within the more expensive tier of a product, but I can't really judge it.
What needs improvement with ServiceNow Now Platform?
The user interface could be modernized and made more attractive for users.
What do you like most about Unqork?
Unqork UI behaves consistently across devices and seamlessly adapts to various form factors.
What needs improvement with Unqork?
Unqork needs to improve its learning resources because there aren't many available on platforms like YouTube or Google. Furthermore, troubleshooting is an area for improvement as errors should be v...
What is your primary use case for Unqork?
I use Unqork ( /products/unqork-reviews ) as a no-code platform to create various types of websites based on user requirements. For example, I can use it for developing solutions for insurance, ban...
 

Overview

 

Sample Customers

experian, beachbody, health partners
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Find out what your peers are saying about ServiceNow Now Platform vs. Unqork and other solutions. Updated: April 2025.
849,190 professionals have used our research since 2012.