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Akamai Edge DNS vs Cisco Umbrella comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Akamai Edge DNS
Ranking in Domain Name System (DNS) Security
10th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
3
Ranking in other categories
Managed DNS (9th)
Cisco Umbrella
Ranking in Domain Name System (DNS) Security
1st
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
113
Ranking in other categories
Secure Web Gateways (SWG) (1st), Internet Security (1st), Cloud Access Security Brokers (CASB) (2nd), Secure Access Service Edge (SASE) (3rd), Cisco Security Portfolio (2nd)
 

Mindshare comparison

As of March 2025, in the Domain Name System (DNS) Security category, the mindshare of Akamai Edge DNS is 1.8%, up from 0.7% compared to the previous year. The mindshare of Cisco Umbrella is 22.4%, down from 28.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Domain Name System (DNS) Security
 

Featured Reviews

JF
High availability ensures robust protection against DDoS attacks
The high availability of Akamai Edge DNS is impressive due to their numerous POPs, which help in supporting all attacks, including DDoS counterattacks. It offers scalability, which allows me to improve and manage various DNS zones efficiently. The deployment process is very easy and straightforward for our organization. Akamai provides support in Portuguese, which is crucial for me.
Alessandro Braga - PeerSpot reviewer
Has comprehensive reporting and scales easily
The reports and notifications are the most useful part of the platform. As soon as you deploy the security layers, the reporting is very comprehensive. It helps you to have, at a glance, a clear view of what's going on. The integration between Cisco Secure solutions is pretty good. We have been able to deliver the solution in a few days. The integration of Umbrella and Meraki is literally one click away from the customer. One of the reasons why we chose Umbrella was its capability to perform end-to-end detection of malware and web traffic. In the last two years, we have been covered, detection has been faster, and we have been able to contain some potential threats along the way. We use the Umbrella stack from DNS protection to web and content protection. Our workforce is made up of 150 Macs; thus, we use Mac as a client. We have some PCs and integration with the network in our co-working spaces. Utilizing Cisco Secure has helped us save time. Being a nimble organization, we don't have IT staff who are fully dedicated to security. The maintenance is also not very time-consuming. In terms of the amount of time saved, it would be half an FTE a year, given the fact that we are informed and notified when threats arise. In terms of operating expenditures, we have been able to negotiate a better cyber insurance rate with our insurance company due to the fact that we are covered by Umbrella. Another benefit of using Cisco Umbrella is application scanning. We have been able to understand how many other applications we were consuming in the cloud, address them, and save money. Without Cisco Umbrella, we would not have realized that we had so many cloud applications in the company. We have been able to close at least four or five applications that were duplicates of others that we were already using in the company. We have realized approximately 10,000 to 12,000 euros a year of immediate savings in an organization of 150 people, which is quite significant.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I haven't had any problems with the stability of Akamai Edge DNS in the past five years."
"The high availability of Akamai Edge DNS is impressive due to their numerous POPs, which help in supporting all attacks, including DDoS counterattacks."
"We can maintain control of the configuration, and it seems to be covering the use case that we need."
"It is a very stable solution since it has a security feature that allows you to recover zone files if you accidentally delete them."
"I like the DNS layer security."
"If it didn't have a single pane of glass, we would not be using it. The single pane of glass gives you a one-stop shop. It's like going to Home Depot. You find all your stuff there. You can see all your threats and your endpoints. It's a very important feature and makes things very simple."
"The most valuable feature is its ability to detect if a URL has malware or is vulnerable."
"The DNS data exfiltration and the blocking of DNS tunneling are the most effective features for threat prevention in our company."
"We like Cisco Umbrella because of DNS security. It's one step ahead of whatever we are using for regular web filtering. In that way, it's more secure than other web filtering products."
"The most valuable features are the dashboard, visibility, and reporting capabilities. Our customers can see how much Umbrella is protecting their organization. If you don't know what you've got, you can't protect it. With Umbrella, you get the visibility and see the protection that it's providing. We can get PDF reports on a weekly basis of any malware activities and any denial of service or command-and-control-type activities."
"We've found it to be stable and good for our customers."
"By using Cisco Umbrella, you are sure of inspecting all the traffic. Whenever the user machine is connected to your network, it is inspected. That's the best thing. It means you are sure that nothing is being exported or imported without your choice. That is the best feature."
 

Cons

"The only area that needs improvement is the pricing for DNS zones. The price is higher than competitors, and Akamai should offer a better pricing model."
"CNAME flattening is a feature that Akamai does not support."
"The solution has a fairly complex setup with our cloud vendors, including Microsoft, Salesforce, and Oracle."
"The only area that needs improvement is the pricing for DNS zones."
"For us, as an MSP, the initial licensing changes were a roadblock, and they still could be a lot clearer. Specifically, it's an honor-based licensing system. We'd like it to be more specific to our traffic or our users so that we can make sure that the customer is paying for all their licensing."
"Having ready-to-go templates with best practices is definitely something that would be an improvement. Deployment, from day one, is something that definitely needs to be improved for Cisco customers."
"Cisco Umbrella hasn't integrated customized reporting yet. With Cisco Secure Endpoint Hub, I can see a report on user downloads and set it up to constantly get an email alert. Based on my understanding, Cisco Umbrella can't do that. You can set it up with third parties, but it would be better if that were built into the platform."
"I am unsure if Cisco Umbrella offers a Windows option for running the server."
"They need to improve analytics so they report on more of the specifics of user activity."
"The product can be pretty expensive."
"They can maybe simplify the configuration. For example, sometimes, the proxy part is quite difficult, and that's why we didn't deploy that."
"One of the issues with Umbrella is as you get into endpoint detection and response, such as EDR point solutions, some of them will not integrate well with Umbrella. Sometimes when you want to use technology, such as Always On VPN, it will not work. There are some looming issues as one type of technology starts to crossover with Umbrella. That is the challenge and Umbrella should find a way to be more compatible with some of the endpoint response solutions that are coming out on the market."
 

Pricing and Cost Advice

"Since Akamai is the industry leader, I imagine the solution would be a little more expensive than some other vendors."
"Cisco is expensive. For example, we are looking at Nexus Dashboard, and it's costing about 250,000 euros. I ask, "What do I get from it?" I'm still not convinced that we have to spend on it, so pricing is a problem."
"The solution’s pricing is reasonable."
"The price is fair, and the licensing cost is based on the number of users. We have seen a good ROI."
"The pricing was marvelous."
"The price could be lower."
"The price is quite good."
"Cisco has a set price for a single license up to 100, but whenever we get over 100, we have to ask for a quote."
"It needs a better price point."
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Top Industries

By visitors reading reviews
Computer Software Company
15%
Financial Services Firm
12%
Manufacturing Company
8%
Government
8%
Educational Organization
26%
Computer Software Company
17%
Financial Services Firm
7%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Akamai Edge DNS?
It is a very stable solution since it has a security feature that allows you to recover zone files if you accidentally delete them.
What needs improvement with Akamai Edge DNS?
The solution has a fairly complex setup with our cloud vendors, including Microsoft, Salesforce, and Oracle.
What is your primary use case for Akamai Edge DNS?
Some of the use cases we looked at are site forwarding for the root domain to another record so we can maintain control of its overall management.
Which is the better security solution - Cisco Umbrella or Zscaler?
Cisco Umbrella and Zscaler Internet Access are two broad-spectrum Internet security solutions that I have tried. Zscaler Internet Access is a good option for carrying out multiple security functi...
Which is the better security solution - Cisco Umbrella or Microsoft Cloud App Security?
Cisco Umbrella is an integral component of the Cisco SASE architecture. It integrates security in a single, cloud-native solution, unifying multiple features like DNS-layer security, threat intelli...
What do you like most about Cisco Umbrella?
Cisco Umbrella is easy to monitor, manage, and deploy.
 

Also Known As

Akamai Fast DNS
OpenDNS
 

Overview

 

Sample Customers

Otto Group
Chart Industries, City of Aspen, Eastern Mountain Sports, FLEXcon, George Washington University, Jackson Municipal Airport Authority, Ohio Public Library Information Network, PTC, Richland Community College, Smart Motors, Tulane University, VeriClaim
Find out what your peers are saying about Akamai Edge DNS vs. Cisco Umbrella and other solutions. Updated: January 2025.
839,422 professionals have used our research since 2012.