OpenText SiteScope and Akamai mPulse compete in IT and web performance monitoring. Akamai mPulse has the upper hand in feature depth and user satisfaction, while OpenText SiteScope excels in pricing and customer support.
What features are offered by OpenText SiteScope in comparison to Akamai mPulse?OpenText SiteScope offers comprehensive monitoring capabilities, tracking a wide range of systems and applications. Akamai mPulse provides real-time user monitoring and detailed analytics. Akamai mPulse also includes advanced feature depth and real-time insights, valuable for dynamic, data-driven decisions.
What areas of improvement can be found in OpenText SiteScope in comparison to Akamai mPulse?OpenText SiteScope could improve its reporting functionality and make administrative tasks more intuitive. Akamai mPulse could enhance integration capabilities and simplify complex features. User feedback highlights a need for improvements in usability for OpenText and integration for Akamai.
How is the ease of deployment and customer service of OpenText SiteScope in comparison to Akamai mPulse?Deployment for OpenText SiteScope is straightforward with strong customer support. Akamai mPulse has a steeper learning curve during deployment with mixed reviews on customer service, indicating a need for better support services.
What setup costs and ROI can be seen with OpenText SiteScope in comparison to Akamai mPulse?OpenText SiteScope is commended for reasonable setup costs and satisfactory ROI. Akamai mPulse, though more expensive, delivers substantial value with advanced features, justifying its higher price for users seeking a high ROI from feature-focused investments.
Akamai mPulse is a real user monitoring (RUM) solution that gives performance engineers, administrators, and developers the ability to effortlessly visualize website functionality issues and identify ways to improve processes that conventional testing protocols do not find. mPulse gives users usable scenarios to better understand how processes such as user interactions, visual progress, and third-party resources may be disrupting the overall user experience and application delivery.
mPulse enables users to take a deep dive into the specific performance issues and complete comprehensive error analyses, to thoroughly understand the effect on critical user interactions such as conversions, page views, and more.
mPulse gathers and delivers data on an organization's website’s performance and metrics on user web browsing experiences. The mPulse feature “Boomerang” is a JavaScript Library that monitors the website page load time. Boomerang has a unique plugin architecture and works with all websites. The Boomerang feature is embedded on each page of an organization's website.
mPulse works seamlessly with Akamai solution Ion, so the RUM data can be instantly gathered once the Luna Control Center has been activated. Ion instantly attaches Boomerang to the organization’s web properties; there is no need to change the website code.
Akamai mPulse Benefits
OpenText SiteScope is an agentless monitoring program that tracks the availability and performance of distributed IT infrastructures such as servers, network devices and services, applications and application components, virtualization software, operating systems, and other IT enterprise components.
OpenText SiteScope is an autonomous hybrid IT monitoring system that can monitor more than 100 different types of IT components in real time, thanks to a lightweight and highly customizable remote access architecture.
With OpenText SiteScope, IT teams can get the data they need to keep on top of problems and eliminate bottlenecks before they become major concerns.
OpenText SiteScope can reduce total cost of ownership (TCO) by utilizing agentless technology, which eliminates the need to install and monitor agents on each box. Manual activities can be automated, and teams can save time and effort by using pre-packaged solution templates.
OpenText SiteScope Features
OpenText SiteScope has many valuable key features. Some of the most useful ones include:
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