We performed a comparison between Akamai Secure Internet Access Enterprise and Zscaler Internet Access based on real PeerSpot user reviews.
Find out what your peers are saying about Cisco, Zscaler, Palo Alto Networks and others in Secure Web Gateways (SWG)."The protection offered by the product is the most valuable feature. It detects vulnerabilities or traps on our users' phones and then prompts them to clean up their devices. Tools we used previously would only discover, which required us to gather information on the backend, so Lookout is a welcome upgrade."
"On the outside, the main differentiation is because Lookout ingest. They have ingested basically all of the apps for the last ten years and all the versions of all the apps, and we have that in a corporate database that allows us to do very large-scale machine learning and analysis on that data set. That's not something that any of the competitors really have the capability to do because they don't have access to the data set. A lot of the apps you can no longer get them because that version of the app is five or six years old, and it just doesn't exist anywhere anymore, except within our infrastructure. So, the ability to have that very rich dataset and learn from that dataset is a real differentiator."
"The most valuable features are the antivirus as a whole, the anti-malware, and all of the protection features that scan our enterprise devices."
"The solution is stable."
"The best feature of Akamai SPS Threat Avert is that it's very user-friendly compared to other technologies."
"After a proper implementation, the maintenance is very low."
"The solution offers a distributed organization to master and to control all of the endpoints."
"We don't have to buy equipment to use it. And when our engineers set it up on our side, we just configured a few settings and we were in."
"The policies are very intuitive and easy to configure, with very little possibility of messing things up."
"All internet access flows through the Zscaler proxy, regardless of whether people are in office or remote. I have greater control site access and I minimize the number of compromises that we experience to almost none."
"There is no lag in service when accessing the internet."
"Tech support is good."
"The cloud proxy and integration are some of the key features. Since there is cloud waste, we can quickly provision it and start working on the configuration. On top of that, they have added a few more features. They have integrated CASB, and file sandboxing is part of it."
"Lookout was moving into the SSE space. And so their work on SecureWeb Gateway and SD-WAN is still sort of evolving."
"The stability depends on the service from where you access it. Because sometimes, the place you are in, you have Gateway. You don't have Gateway. The gateway is overutilized. At the end, you need to go through their gateways. And this is the key point here. You have a tracking point. If it's not well orchestrated, and it scales up as you add more to the existing team, you will suffer"
"We just submitted an enhancement request reflecting the main area we want to see improvement in; the APIs. Currently, we're able to build dashboards, but it's somewhat backward because we use our MDM API to create them. Lookout should provide API to customers so we can query our data and use it in our cloud, and this is the only outstanding area for improvement with the product right now."
"From the analysis that we've done, they do seem to be maybe a step behind in trying to enter the market with a new solution. But when they do pick up, they do come out with some good products."
"Akamai SPS Threat Avert's pricing could be improved because it's a very expensive enterprise solution."
"We'd like for them to include some sort of antivirus tool."
"They could provide more time for the onboarding the training of an IT person."
"I don't know whether it's Zscaler or not, however, sometimes I can't access my time management. I need to wait and try again a few hours later. Typically, if I let some time pass, I can access it again."
"Zscaler Internet Access's troubleshooting is very limited, and their textbook logs need to be more informative."
"I would like to see more training and video documentation."
"The interface for administration could be better. They should upgrade the management portal."
"I would like to see the ability to choose a pool of IPs for my company, set up rules based on them, and know that those IPs are not used by other companies."
"Zscaler should provide adjacent services, which would be complementary to their current offering that could to be more pragmatic for a customer. For example, if you take Akamai, you get multiple sets of services, all depending on the customer and the strategy and the complexity and the problems. In some areas, they are more varied in terms of coverage."
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Akamai Secure Internet Access Enterprise is ranked 25th in Secure Web Gateways (SWG) with 1 review while Zscaler Internet Access is ranked 2nd in Secure Web Gateways (SWG) with 46 reviews. Akamai Secure Internet Access Enterprise is rated 9.0, while Zscaler Internet Access is rated 8.2. The top reviewer of Akamai Secure Internet Access Enterprise writes "A user-friendly security SaaS provider with an easy setup". On the other hand, the top reviewer of Zscaler Internet Access writes "Provides integrated CASB and file sandboxing but could be less expensive ". Akamai Secure Internet Access Enterprise is most compared with Cisco Umbrella, Infoblox Advanced DNS Protection, Palo Alto Networks DNS Security, Infoblox BloxOne Threat Defense and F5 BIG-IP DNS, whereas Zscaler Internet Access is most compared with Cisco Umbrella, Microsoft Defender for Cloud Apps, Netskope , Prisma Access by Palo Alto Networks and FortiSASE .
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