AlertSite vs Dynatrace comparison

SmartBear and Dynatrace are both solutions in the Application Performance Monitoring (APM) and Observability category. SmartBear is ranked #37 with an average rating of 8.0, while Dynatrace is ranked #2 with an average rating of 8.6. SmartBear holds a 0.1% mindshare in APM, compared to Dynatrace’s 11.0% mindshare. Additionally, 100% of SmartBear users are willing to recommend the solution, compared to 95% of Dynatrace users who would recommend it.

AlertSite

Read 6 AlertSite reviews

291 Views
223 Comparison Views

100% willing to recommend

Dynatrace

Read 345 Dynatrace reviews

33,250 Views
20,638 Comparison Views

95% willing to recommend

AlertSite

Dynatrace

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Executive SummaryUpdated on Jul 24, 2024

AlertSite and Dynatrace are both prominent tools in the monitoring space with significant differences. User reviews suggest that Dynatrace, despite higher costs, is often preferred for its robust features, while AlertSite is appreciated for its competitive pricing and ease of use.

What features are offered by AlertSite in comparison to Dynatrace?

Based on user feedback, AlertSite offers strong capabilities in monitoring and alerting, with simplicity and straightforward functionality being standout features. Dynatrace, however, receives high marks for its comprehensive monitoring solutions, advanced AI capabilities, and deep analytics, leading to enhanced end-user experience.

What areas of improvement can be found in AlertSite in comparison to Dynatrace?

Users indicate that AlertSite could enhance its data reporting and integration capabilities. For Dynatrace, the primary areas for improvement identified by users are the complex initial setup and a steeper learning curve.

How is the ease of deployment and customer service of AlertSite in comparison to Dynatrace?

AlertSite generally receives positive feedback for its straightforward deployment process and responsive customer service. Dynatrace, while offering robust support, is noted for a more intricate deployment model. Customers acknowledge the efficacy of Dynatrace’s customer support, albeit with a need for more guidance during the setup phase due to the complexity.

What setup costs and ROI can be seen with AlertSite in comparison to Dynatrace?

Users appreciate AlertSite’s pricing model, finding it cost-effective with satisfactory ROI given its features. Dynatrace’s pricing is higher, but users believe the investment is justified by the comprehensive functionalities and depth of insights provided, resulting in a higher perceived ROI.

To learn more, read our detailed AlertSite vs. Dynatrace Report (Updated: January 2025).

Buyer's Guide

AlertSite vs. Dynatrace

January 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

AlertSite

Ranking in Application Performance Monitoring (APM) and Observability

37th

Average Rating

8.0

Reviews Sentiment

7.6

Number of Reviews

Ranking in other categories

API Monitoring Software (4th)

Dynatrace

Ranking in Application Performance Monitoring (APM) and Observability

2nd

Average Rating

8.8

Reviews Sentiment

7.4

Number of Reviews

345

Ranking in other categories

Log Management (4th), Mobile APM (1st), Container Monitoring (1st), AIOps (2nd)

Mindshare comparison

As of February 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of AlertSite is 0.1%, up from 0.1% compared to the previous year. The mindshare of Dynatrace is 11.0%, down from 13.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Suraj Branwal

Senior Analyst Monitoring and Reporting at Empower

Quickly triggers alerts, fast and user-friendly, and makes data available in a single UI

One area that needs improvement in AlertSite is the slow UI. I'm using the classic UI because it's quite user-friendly, or in human-readable format, but it's a little slow. It takes time to load all the monitors, so if that could be sped up, that would be helpful. The AlertSite support team also needs improvement in terms of availability. Most of the agents in the team aren't available 24 x 7, so if there's something you need to discuss, you need to tell the support team ahead of time to schedule it. Multiple times, when a case comes up during weekends or whenever my team is doing an update, support needs improvement, availability-wise. I use AlertSite for synthetic monitoring, so whatever is available right now is okay, but if I want to request a new feature on a website, currently, the UI refreshes automatically. I would like to have the option on AlertSite to configure that manually. The UI auto-updates every few minutes, so if I can control that manually, that would be helpful.

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Anand_Kumar

Enterprise Architect at DXC Technology

Provides a comprehensive view by integrating with other monitoring systems

There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"This solution has numerous advantages. It's extremely simple to configure. Either digital monitors or single-URL monitors are simple to configure and build."

"The alerting capabilities were really helpful."

"There are custom reports available along with the inbuilt reports."

"I found multiple features in AlertSite that I like. One is data monitoring history, for example, a history of the blackouts and the data. Sometimes, there's a glitch in the application that AlertSite can capture, and the tool notifies you about that glitch. It also identifies issues that could happen in the future. AlertSite is also a fast tool that you can use to monitor on-premise servers, internal applications, and even global applications. The data is available on a single UI in AlertSite, so there's no need to monitor and click on different applications or URLs. I also love that the tool is quite user-friendly, apart from being fast."

"If there are any issues, it triggers an alert within 30 seconds. When it triggers the alert, we go ahead and check it immediately. The alert is triggered on a real-time basis."

"The best feature of AlertSite is that it shows you a visual graph and also sends you notifications about errors, so you get immediate notifications about errors which means that your support team can start taking steps and more quickly make sure the site is up and that customer experience isn't interrupted in terms of using your system and your products. AlertSite is a very good tool. It's user-friendly, and you can see everything on the dashboard. Configuring it is also easy."

"The alerting capabilities of AlertSite were really helpful."

"PureStack, I just love it. It can give visibility from the end-user perspective right through to the code level. That's the most valuable feature."

"Its ability to correlate a large source of information to pinpoint a root cause. This speeds up issue resolution and allow us to better reach our objectives."

"The real-user monitoring is mostly used to gauge the difference in performance for multitenant applications, This is so we can discern if there are any local network or client-facing issues when we do a comparison between each customer. It is quite important for us to be able to identify a client-side issue, as opposed to a feature managed problem, because we're essentially providing managed services of business applications."

"Reduces troubleshooting time by finding problems before the system is launched."

"Being able to get down to the individual code level to see where transactions are taking time. It has helped troubleshoot issues immensely and other tools can't provide this."

"Quick availability of multiple aspects of performance from infrastructure to application layers."

"I think the design is pretty scalable. It's pretty easy to add additional nodes if we need to. Also, it's easy to migrate changes from one environment to another."

"I have reduced our disruption time. With the automatic alerts, we prevent and better catch the root cause of problems."

More Dynatrace pros

Cons

"I would like the ability to get more data points with regard to some of the unique requirements that we have."

"What needs improvement in AlertSite is the documentation, particularly the lack of documentation. If there's a specific activity you want to do, you can't even find information on how to do it, so you have to contact the AlertSite support team to assist you, and only then would the issue be resolved. At the moment, it's not easy to find or get full documentation on how to deal with different issues. You always have to go back to AlertSite support and get help. The documentation for AlertSite could be improved and it's what I'd like to see in the next release of the tool because at the moment, the documentation isn't complete, so you'll have to contact support, but contacting support isn't an issue because the team responds to you quickly."

"It is not compatible with all of the product platforms that we use."

"I could use a few changes to the user interface."

"One area that needs improvement in AlertSite is the slow UI. I'm using the classic UI because it's quite user-friendly, or in human-readable format, but it's a little slow. It takes time to load all the monitors, so if that could be sped up, that would be helpful. The AlertSite support team also needs improvement in terms of availability. Most of the agents in the team aren't available 24 x 7, so if there's something you need to discuss, you need to tell the support team ahead of time to schedule it. Multiple times, when a case comes up during weekends or whenever my team is doing an update, support needs improvement, availability-wise. I use AlertSite for synthetic monitoring, so whatever is available right now is okay, but if I want to request a new feature on a website, currently, the UI refreshes automatically. I would like to have the option on AlertSite to configure that manually. The UI auto-updates every few minutes, so if I can control that manually, that would be helpful."

"AlertSite sometimes triggers false alerts or fake alerts, which needs to be rectified. When we see an alert and go ahead and run certain tests on it, the test always passes. However, on the main screen, it shows up as critical. Therefore, the false alert needs to be fixed."

"There was complexity to AppMon and getting everything set, but more specifically getting the dashboard setup."

"Ability to better identify SDQ script errors would be helpful."

"The messaging layer is not really capturable and measurable right now."

"The functionality needs improvement."

"On the side of the end user experience, I would suggest adding a new service for analyzing the backtrace of users."

"If you want to see a month's data, it keeps on spinning. Here is an improvement which needs to happen, which is the case with all applications or tools. There is a lot of data, and either we have to change the way we are logging or the application needs to be enhanced."

"Perhaps there is a FAQ which explains the metrics and how to interpret them, and I just haven't seen it. This would be beneficial in providing context to allow sharing the daily metrics reported within the company."

"There should be more visibility for network performance monitoring. There should be more metrics for things like 5G and IoT. That would be the main thing because they've moved more to mobile performance rather than fixed networks."

More Dynatrace cons

Pricing and Cost Advice

"My company pays to use AlertSite, but I'm unsure of the exact costs because it depends on how many monitors you have."

"The cost is high."

"We purchased the license once and had the option of selecting the number of user licenses."

"We have not fully been able to get the full value out of the product. It is expensive compared to other things that we have had in the past. Paying that much and not being able to get the full return on the product is a downgrade. "

"Its price is quite high. Although it is worth it, it would be better if its price is reduced. They base their prices around licensing. Their prices are based on agent licensing and consumption licensing. Both of these can be a bit cheaper, but if they are the best in the market, as I consider them to be, I assume that their prices will be higher. They are delivering the product for that price."

"Financially Dynatrace was a lot more expensive than AppDynamics."

"Price (of the product) is a major concern for all the clients I work with."

"It's more expensive than other solutions, but worth it. We use full APM monitoring on our primary systems, but only resource monitoring on lesser systems. We shift licenses around our environment when a deeper dive into lesser systems is required."

"Surprisingly, it is quite expensive. That is something that we could always see: Improved pricing and the overall construct on how do we use each license in regards to usage of the tool."

"The solution has saved us money through the consolidation of tools. With a hybrid landscape, we had multiple tools. When we consolidated, we removed four or five other monitoring tools with one. For the last ROI calculation that I did, Dynatrace was saving us up to $500,000 per year."

"Setup cost is very low considering that it is an almost totally, automatic process."

More Dynatrace pricing and cost advice

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Top Industries

By visitors reading reviews

Financial Services Firm

22%

Computer Software Company

15%

Manufacturing Company

10%

Real Estate/Law Firm

10%

Educational Organization

35%

Financial Services Firm

17%

Computer Software Company

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

Ask a question

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Any advice about APM solutions?

The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...

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What cloud monitoring software did you choose and why?

While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...

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Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

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Comparisons

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Compared 42% of the time

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Compared 12% of the time

Azure Monitor vs Dynatrace

Compared 7% of the time

Splunk AppDynamics vs Dynatrace

Compared 6% of the time

New Relic vs Dynatrace

Compared 6% of the time

Splunk Enterprise Security vs Dynatrace

Compared 6% of the time

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Product Reports

Buyer's Guide

AlertSite

February 2025

Download AlertSite product report

Buyer's Guide

Dynatrace

February 2025

Download Dynatrace product report

Overview

SmartBear's AlertSite is an application performance management and system monitoring software. AlertSite is an early warning system that users can rely on to monitor their websites, web apps, and APIs from any physical location as well as from within their private networks. It offers real-time alerting with root-cause analytics and robust reporting. AlertSite allows you to proactively monitor from an independent network of over 350 monitoring nodes worldwide.

Here are AlertSite’s 6 use cases:

Monitor web: AlertSite monitors beyond availability to detect performance anomalies and notify the appropriate people when deviations occur, whether it's online apps or websites.
Monitor APIs: Check to see that your internal, external, and third-party APIs are working properly, returning the correct content, and performing as expected.
Monitor apps: With nearly any action, monitor your online sites and applications using actual browsers, just like a consumer. There is no need for scripting.
Monitor mobile: Monitor your mobile-friendly websites, native mobile apps, carrier-based nodes, and network speeds with real devices (3G, 4G LTE).
Monitor SLAs: Make sure you're meeting service-level agreements' requirements. SLA requirements are monitored and reported on by AlertSite.
Monitor cloud: Monitor your cloud-based applications to improve mobility. AlertSite monitors your apps across public and private clouds, giving you complete visibility into their status.

AlertSite Features

AlertSite has many valuable key features. Some of the most useful ones include:

Enables a comprehensive view of UI and API performance.
Monitoring coverage from 350+ worldwide nodes and private networks.
Integrates with DevOps and Ops tool stacks.
Displays availability and performance data that assist in determining the root cause of performance problems.
With AlertSite's Single Sign-On (SSO) support, you can assist your authentication procedures.
Free training and assistance. AlertSite’s responsive team is always there to assist you, from the initial rollout through day-to-day support.
Eliminates the stress of false alerts using these key features:
- Tracks the performance of your apps, APIs, and websites.
- Sets up monitor and alarm schedules, as well as blackout periods and retry choices.
- Sets alert thresholds that are both static and dynamic.
- Calculates the number of failures needed to set off an alarm.
- After the first failure, retries logic.
- Based on error code, sends an alert to recipients and group routing.
- Tests from over 85 different locations across the world, with internal and external monitoring.
- Defines assertions and validations.
- Integrates with PagerDuty, Slack, Splunk, VictorOps, and more.

Easy configuration with help from these key features:
- DejaClick is an intuitive, seamless plug-in for documenting web transactions and user journeys.
- Use the point-and-click script creation for website, web, and mobile monitor scripts.
- Benefit from using native API monitor creation.
- Scripts for functional tests can be reused.
- Automate monitor creation by using Swagger Specs or OpenAPI Specification files.

SmartBear

Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.

Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:

Smartscape - visualization mechanism that maps the totality of everything working in your environment and detects any casual dependencies between your applications, processes, websites, services, hosts, cloud infrastructure, and networks.
OneAgent - a technology that analyzes, gathers ,and unifies all business performance metrics throughout every layer of your technology stack.
PurePath Technology - code-level context and timings are captured from the mainframe to the cloud for all end-to-end transactions.

What does Dynatrace offer?

Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:

Cloud Automation: With AI engine Davis®, users can see the exact reason for problems and facilitate quick auto-remediation and intelligent cloud orchestration.
Application Security: With automated application vulnerability management, users can deliver applications faster and more securely.
Infrastructure Monitoring: Convenient broad visibility across your environments is provided with streamlined, automated infrastructure monitoring.
Digital Experience Monitoring (DEM): Optimize your applications, provide better support, and improve user experience with a combination of Real User Monitoring (RUM), Session Replay, and synthetic monitoring throughout your environment.
Applications and Microservices: For complex cloud environments, Dynatrace can automatically provide visibility and root-cause answers. It can also monitor microservices.
Digital Business Analytics: Get AI-powered, real-time answers to analytical business queries with KPIs and metrics that are already flowing through applications.

Reviews from Real Users

Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.

Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."

A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."

Dynatrace

Sample Customers

JetBlue, Payless ShoeSource, Hilton Inc., StubHub, Symantec, Newegg, Sapient, AstraZeneca, Dell, Quest Diagnostics

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express

Buyer's Guide

AlertSite vs. Dynatrace

January 2025

Free Report: AlertSite vs. Dynatrace

Find out what your peers are saying about AlertSite vs. Dynatrace and other solutions. Updated: January 2025.

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