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AlertSite vs NGINX API Gateway comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

AlertSite
Ranking in API Monitoring Software
4th
Average Rating
8.0
Reviews Sentiment
7.4
Number of Reviews
5
Ranking in other categories
Application Performance Monitoring (APM) and Observability (39th)
NGINX API Gateway
Ranking in API Monitoring Software
2nd
Average Rating
8.4
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the API Monitoring Software category, the mindshare of AlertSite is 12.1%, down from 13.3% compared to the previous year. The mindshare of NGINX API Gateway is 11.5%, up from 10.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.
API Monitoring Software
 

Featured Reviews

Suraj Branwal - PeerSpot reviewer
Quickly triggers alerts, fast and user-friendly, and makes data available in a single UI
One area that needs improvement in AlertSite is the slow UI. I'm using the classic UI because it's quite user-friendly, or in human-readable format, but it's a little slow. It takes time to load all the monitors, so if that could be sped up, that would be helpful. The AlertSite support team also needs improvement in terms of availability. Most of the agents in the team aren't available 24 x 7, so if there's something you need to discuss, you need to tell the support team ahead of time to schedule it. Multiple times, when a case comes up during weekends or whenever my team is doing an update, support needs improvement, availability-wise. I use AlertSite for synthetic monitoring, so whatever is available right now is okay, but if I want to request a new feature on a website, currently, the UI refreshes automatically. I would like to have the option on AlertSite to configure that manually. The UI auto-updates every few minutes, so if I can control that manually, that would be helpful.
M.A. Faisal - PeerSpot reviewer
A scalable and affordable solution that performs well and provides excellent technical support
If we publish API or GET requests, sometimes someone can do a POST request of the API. Such security violations are not visible in the product. Other solutions provide such security features. The product does not provide visibility into the security loopholes in the authentication and authorization mechanism. The product must improve its security features. It has protection capabilities, but it must provide better visibility on the dashboard. The dashboard must be improved a lot.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The best feature of AlertSite is that it shows you a visual graph and also sends you notifications about errors, so you get immediate notifications about errors which means that your support team can start taking steps and more quickly make sure the site is up and that customer experience isn't interrupted in terms of using your system and your products. AlertSite is a very good tool. It's user-friendly, and you can see everything on the dashboard. Configuring it is also easy."
"There are custom reports available along with the inbuilt reports."
"If there are any issues, it triggers an alert within 30 seconds. When it triggers the alert, we go ahead and check it immediately. The alert is triggered on a real-time basis."
"I found multiple features in AlertSite that I like. One is data monitoring history, for example, a history of the blackouts and the data. Sometimes, there's a glitch in the application that AlertSite can capture, and the tool notifies you about that glitch. It also identifies issues that could happen in the future. AlertSite is also a fast tool that you can use to monitor on-premise servers, internal applications, and even global applications. The data is available on a single UI in AlertSite, so there's no need to monitor and click on different applications or URLs. I also love that the tool is quite user-friendly, apart from being fast."
"This solution has numerous advantages. It's extremely simple to configure. Either digital monitors or single-URL monitors are simple to configure and build."
"It's easy to install, and the performance is good."
"API routing is the most valuable feature."
"We do not face any lags."
 

Cons

"One area that needs improvement in AlertSite is the slow UI. I'm using the classic UI because it's quite user-friendly, or in human-readable format, but it's a little slow. It takes time to load all the monitors, so if that could be sped up, that would be helpful. The AlertSite support team also needs improvement in terms of availability. Most of the agents in the team aren't available 24 x 7, so if there's something you need to discuss, you need to tell the support team ahead of time to schedule it. Multiple times, when a case comes up during weekends or whenever my team is doing an update, support needs improvement, availability-wise. I use AlertSite for synthetic monitoring, so whatever is available right now is okay, but if I want to request a new feature on a website, currently, the UI refreshes automatically. I would like to have the option on AlertSite to configure that manually. The UI auto-updates every few minutes, so if I can control that manually, that would be helpful."
"What needs improvement in AlertSite is the documentation, particularly the lack of documentation. If there's a specific activity you want to do, you can't even find information on how to do it, so you have to contact the AlertSite support team to assist you, and only then would the issue be resolved. At the moment, it's not easy to find or get full documentation on how to deal with different issues. You always have to go back to AlertSite support and get help. The documentation for AlertSite could be improved and it's what I'd like to see in the next release of the tool because at the moment, the documentation isn't complete, so you'll have to contact support, but contacting support isn't an issue because the team responds to you quickly."
"AlertSite sometimes triggers false alerts or fake alerts, which needs to be rectified. When we see an alert and go ahead and run certain tests on it, the test always passes. However, on the main screen, it shows up as critical. Therefore, the false alert needs to be fixed."
"It is not compatible with all of the product platforms that we use."
"I would like the ability to get more data points with regard to some of the unique requirements that we have."
"The UI could be more attractive."
"It could be more secure because security is always a problem."
"The product must improve its security features."
 

Pricing and Cost Advice

"We purchased the license once and had the option of selecting the number of user licenses."
"My company pays to use AlertSite, but I'm unsure of the exact costs because it depends on how many monitors you have."
"The cost is high."
"We are using the open-source version."
"We are using the open source version, so there is no cost involved."
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Top Industries

By visitors reading reviews
Financial Services Firm
24%
Computer Software Company
13%
Manufacturing Company
10%
Real Estate/Law Firm
10%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
No data available
 

Questions from the Community

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What is your experience regarding pricing and costs for NGINX API Gateway?
We are using the open-source version. We are planning to buy the licensed version. The solution costs less in the Asia-Pacific region.
What needs improvement with NGINX API Gateway?
If we publish API or GET requests, sometimes someone can do a POST request of the API. Such security violations are not visible in the product. Other solutions provide such security features. The p...
 

Comparisons

 

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Overview

 

Sample Customers

JetBlue, Payless ShoeSource, Hilton Inc., StubHub, Symantec, Newegg, Sapient, AstraZeneca, Dell, Quest Diagnostics
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Find out what your peers are saying about AlertSite vs. NGINX API Gateway and other solutions. Updated: October 2024.
816,636 professionals have used our research since 2012.