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Alfresco vs M-Files comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Scalability Issues

No sentiment score available
Alfresco offers robust scalability and high availability with seamless clustering and efficient metadata management for disaster recovery.
No sentiment score available
 

Valuable Features

No sentiment score available
Alfresco offers document management, customization, collaboration, and search features, appreciated for ease of use and extensibility.
No sentiment score available
 

Room For Improvement

Sentiment score
3.2
Alfresco needs improved user interface intuitiveness, developer tools, NoSQL integration, Office 365 support, and better configuration options.
No sentiment score available
 

Stability Issues

No sentiment score available
Alfresco is stable but benefits from experienced administrators, correct settings, and appropriate architecture to handle high demands.
No sentiment score available
 

Customer Service

No sentiment score available
Alfresco offers helpful customer service, albeit slow technical support; community forums and Hyland training are also beneficial.
No sentiment score available
 

Setup Cost

No sentiment score available
Alfresco provides a free Community Edition and a scalable Enterprise Edition with per-server licensing for advanced features.
No sentiment score available
 

Categories and Ranking

Alfresco
Ranking in Document Management Software
4th
Average Rating
7.8
Reviews Sentiment
3.2
Number of Reviews
11
Ranking in other categories
Enterprise Content Management (10th)
M-Files
Ranking in Document Management Software
8th
Average Rating
9.0
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Document Management Software category, the mindshare of Alfresco is 13.2%, down from 13.6% compared to the previous year. The mindshare of M-Files is 6.9%, up from 6.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Document Management Software
 

Featured Reviews

Karthi Keyan - PeerSpot reviewer
Flexible and customizable but lacking integration with Microsoft
I think the presentation layer could be improved - currently, it's too complex, and there are too many features cluttered all over the screen. Alfresco also needs to be well-integrated with Microsoft, as it's currently a nuisance for customers who rely on Microsoft's Office 365 solutions. There's a pretty obvious gap in the overlap between SharePoint when customers go to O365 and are presented with the SharePoint license and storage to start with, which Alfresco isn't taking advantage of.
LN
Good workflows, and it is easy to use with a dashboard that improves contract visibility
My advice for anybody who is looking into implementing this product is to do a pilot first. After you do your research, do an actual pilot before you commit because everyone has nuances and you might find out that it is not what you want, or that it doesn't really do what you think it's going to do. It is not the simplest product to use but because of the robustness of its feature set in the ability with the workflows, and the APIs, to do just about anything you can imagine with it, that's very valuable. I wish it was a little easier to use because we have to spend more time than I'd like with new users, teaching them how it works. We try to hide all that from them but the setup time to get everything the way we wanted was probably two months. That is two months in one resource working on it half time a week, but it just took a lot of work to get the metadata set up, to get the workflows set up, and to get all the documents added to the repository. Now we've got versioning and we know where everything's at, the dashboard is great, but don't assume when they tell you that you'll be up and running in two weeks, that that is the truth. It takes much longer than you think. I would rate this solution an eight out of ten.
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Government
14%
Computer Software Company
11%
Insurance Company
10%
Educational Organization
21%
Computer Software Company
13%
Government
9%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Would Alfresco give an organization more benefits in terms of cost, features & security as compared to Sharepoint?
Alfresco scores are high on all features of an ECM solution and tools. Back office processing, rated as 3.36 good. Business Process Application 3.55 Good to excellent. Document Management 4.12...
What needs improvement with Alfresco?
The configuration of Alfresco is a big challenge. The index fields and their values are not intuitive, making it difficult to find documents. You often need a cross-reference document to navigate c...
What is your primary use case for Alfresco?
I use Alfresco primarily to look up documents. However, it is not as user-friendly as the previous solution, Nautilus, which I was more familiar with due to my involvement in its configuration and ...
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Comparisons

 

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Overview

 

Sample Customers

Over 1,300 companies from 180 different countries. Including EuroStar, Saks Fifth Avenue, NASA Langley Research Center, and KLM.
Crowe UK, Stearns Bank, Head Energy, OMV, TK Elevator
Find out what your peers are saying about Alfresco vs. M-Files and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.