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Alfresco vs SS&C Blue Prism comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 7, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
Alfresco offers helpful customer service, albeit slow technical support; community forums and Hyland training are also beneficial.
No sentiment score available
 

Room For Improvement

Sentiment score
3.2
Alfresco needs improved user interface intuitiveness, developer tools, NoSQL integration, Office 365 support, and better configuration options.
No sentiment score available
 

Scalability Issues

No sentiment score available
Alfresco offers robust scalability and high availability with seamless clustering and efficient metadata management for disaster recovery.
No sentiment score available
 

Setup Cost

No sentiment score available
Alfresco provides a free Community Edition and a scalable Enterprise Edition with per-server licensing for advanced features.
No sentiment score available
 

Stability Issues

No sentiment score available
Alfresco is stable but benefits from experienced administrators, correct settings, and appropriate architecture to handle high demands.
No sentiment score available
 

Valuable Features

No sentiment score available
Alfresco offers document management, customization, collaboration, and search features, appreciated for ease of use and extensibility.
No sentiment score available
 

Categories and Ranking

Alfresco
Ranking in Document Management Software
4th
Average Rating
7.8
Reviews Sentiment
3.2
Number of Reviews
11
Ranking in other categories
Enterprise Content Management (10th)
SS&C Blue Prism
Ranking in Document Management Software
14th
Average Rating
9.0
Reviews Sentiment
7.3
Number of Reviews
1
Ranking in other categories
Business Process Design (21st), Business Process Management (BPM) (21st), Process Automation (23rd), Medical Insurance Claims Software (3rd), Insurance Claims Processing (5th), Low-Code Development Platforms (23rd), Intelligent Document Processing (IDP) (12th), Loan Management Software (2nd), Document Automation Software (11th)
 

Mindshare comparison

As of November 2024, in the Document Management Software category, the mindshare of Alfresco is 13.2%, down from 13.6% compared to the previous year. The mindshare of SS&C Blue Prism is 0.6%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Document Management Software
 

Featured Reviews

Karthi Keyan - PeerSpot reviewer
Flexible and customizable but lacking integration with Microsoft
I think the presentation layer could be improved - currently, it's too complex, and there are too many features cluttered all over the screen. Alfresco also needs to be well-integrated with Microsoft, as it's currently a nuisance for customers who rely on Microsoft's Office 365 solutions. There's a pretty obvious gap in the overlap between SharePoint when customers go to O365 and are presented with the SharePoint license and storage to start with, which Alfresco isn't taking advantage of.
Venkat Sivaprakash - PeerSpot reviewer
Advanced language processing, useful for global business operations, and a quick setup
Some important features include the language capabilities, which are crucial since RPA has to read the documents provided by the customer. A separate OCR needs to be brought in if the language is different from English. Blue Prism was once the most expensive and advanced, especially when working with Java applications. However, the distinctions between Blue Prism and UiPath are blurring, offering similar advantages. UiPath has features that allow it to read and break down scanned copies into readable text, which is beneficial.
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816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
15%
Government
14%
Computer Software Company
11%
Insurance Company
10%
Financial Services Firm
25%
Computer Software Company
15%
Insurance Company
14%
Construction Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Would Alfresco give an organization more benefits in terms of cost, features & security as compared to Sharepoint?
Alfresco scores are high on all features of an ECM solution and tools. Back office processing, rated as 3.36 good. Business Process Application 3.55 Good to excellent. Document Management 4.12...
What needs improvement with Alfresco?
The configuration of Alfresco is a big challenge. The index fields and their values are not intuitive, making it difficult to find documents. You often need a cross-reference document to navigate c...
What is your primary use case for Alfresco?
I use Alfresco primarily to look up documents. However, it is not as user-friendly as the previous solution, Nautilus, which I was more familiar with due to my involvement in its configuration and ...
What is your experience regarding pricing and costs for SS&C Blue Prism?
Blue Prism is more costly compared to UiPath with regard to robotic licenses and orchestrators.
What needs improvement with SS&C Blue Prism?
Blue Prism is more costly than UiPath in terms of robotic licenses and orchestrators. Blue Prism initially had more security features, differentiating Bluetooth services from UiPath. I am not sure ...
What is your primary use case for SS&C Blue Prism?
I am into GBS transformation, global business services transformation, as well as operations activation services. The work scope includes process mining projects, generative AI projects, and managi...
 

Comparisons

 

Also Known As

No data available
SS&C AWD
 

Overview

 

Sample Customers

Over 1,300 companies from 180 different countries. Including EuroStar, Saks Fifth Avenue, NASA Langley Research Center, and KLM.
AWS, EY, Deloitte, ABBYY, Microsoft, GLYNT.AI, Pfizer, Invesco, Western Union
Find out what your peers are saying about DocuWare, Box, OpenText and others in Document Management Software. Updated: November 2024.
816,406 professionals have used our research since 2012.