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Alibaba Cloud vs Oracle Network Cloud Service comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Alibaba Cloud
Ranking in Infrastructure as a Service Clouds (IaaS)
8th
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
19
Ranking in other categories
No ranking in other categories
Oracle Network Cloud Service
Ranking in Infrastructure as a Service Clouds (IaaS)
33rd
Average Rating
10.0
Reviews Sentiment
6.9
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Infrastructure as a Service Clouds (IaaS) category, the mindshare of Alibaba Cloud is 12.5%, up from 5.7% compared to the previous year. The mindshare of Oracle Network Cloud Service is 0.2%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Infrastructure as a Service Clouds (IaaS)
 

Featured Reviews

Aderonke  Adeyegbe - PeerSpot reviewer
Good storage, great for smaller companies, and has impressive support
We're all aware that the pandemic accelerated digital transformation, and we believe that Alibaba, due to its pedigree, has what it takes to take small businesses to the cloud. It's a game-changer, for sure. The storage is very useful. It is easy to set up. Technical support is good. It is quite stable.
KA
Excellent support but it is a costly solution
The solution is working okay. But we are facing issues with the network because in our country, Yemen, we have some trouble. The country is very crazy because of the war we have. So, we are facing issues with the network. Most of the customers complain about the network communicating with the Cloud. We went with the Oracle solution for Interconnect because they are the preferred solution for that. But it is very unstable and the customer refuses to deal with it. They cannot do anything because Oracle recommends a stable network but we do not have that.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I rate Alibaba Cloud's scalability an eight out of ten."
"What's good about Alibaba Cloud is its database service. It's also good in the virtual machine area."
"Alibaba Cloud has lower costs and good support."
"The product's initial setup phase was easy for me since I had a background in cloud products."
"Feature-wise, it provides many features. ECS, VM, SP, bucket object storage, and databases are the most valuable."
"We use the solution to run VMs."
"It is a scalable product. So, scaling up or scaling down is possible."
"The most valuable feature of Alibaba Cloud is the communication it allows between two servers."
"The initial setup was straightforward."
 

Cons

"Alibaba Cloud has some problems related to latency and connection issues. If you go for a cloud solution provider, you will need to access the Internet, which may result in latency and bandwidth issues, leading to slowness in operations."
"It is not robust."
"From the improvement point of view, there are lots of issues that we are facing. In all the areas, it seems like it is not mature. For example, a customer wants to provision some VM that has many configurations. If I want to show the price to the customer, it is very challenging. The SDK that Alibaba has provided is very limited. We can have the pricing for VM, but we cannot have pricing for RDS databases or some other services. This is a big concern area for us. They should put more effort into the SDKs or APIs that they provide, for example, pricing APIs or pricing SDK. They do not provide support for most of the services they provide. For example, if I want to get the price of MongoDB, that SDK is not available from Alibaba. Similarly, robust API support is required for S3, which is OSS or Object Storage, so that we can read the data in a faster manner, for example, in chunks. We have raised many issues with the Alibaba support team, and they have been fixing the issues after we report them."
"The support offered by the tool is ridiculous."
"The solution’s user interface could be improved."
"The solution should have more integration."
"Alibaba Cloud's initial setup is somewhat complex."
"I think that sometimes the customer service for Alibaba Cloud is inefficient.... Sometimes it's hard to reach out to them."
"Most of the customers complain about the network communicating with the Cloud."
 

Pricing and Cost Advice

"I noticed on the pricing that it's quite expensive. It is the price you pay for making a practical choice for enterprise-level companies since it has so many features and it fits an enterprise-level company just like our company right now."
"The cost is better than similar solutions."
"Pricing for Alibaba Cloud is a little bit cheaper. It has reasonable pricing."
"I'm not sure about the exact pricing, but let's just say if it cost a dollar for Amazon AWS, it was closer to 70 to 80 cents for Alibaba Cloud."
"On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten."
"I don't know the exact cost. It is cheaper than AWS."
"We cut our costs significantly by migrating our infrastructure to the cloud. Alibaba Cloud employs a pay-as-you-go model, so that minimizes many costs for us."
"The product is not that expensive."
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Top Industries

By visitors reading reviews
Computer Software Company
13%
Manufacturing Company
11%
Financial Services Firm
10%
University
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Alibaba Cloud?
ECS is the most valuable feature of the solution.
What is your experience regarding pricing and costs for Alibaba Cloud?
On a scale from one to ten, where one is cheap and ten is expensive, I rate the solution's pricing a three out of ten.
What needs improvement with Alibaba Cloud?
Alibaba Cloud needs to improve emails. Its pricing can also be lower. Regarding security issues, Alibaba Cloud is more complex and better suited for developers and R&D teams. On the other hand,...
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Comparisons

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Overview

 

Sample Customers

Schneider Electric, BorderX Lab, Royal Philips, Catchpoint, Conversant, Blogmint
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