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Amazon OpenSearch Service vs ManageEngine Log360 comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon OpenSearch Service
Ranking in Log Management
30th
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
Application Performance Monitoring (APM) and Observability (35th)
ManageEngine Log360
Ranking in Log Management
21st
Average Rating
7.4
Reviews Sentiment
6.7
Number of Reviews
16
Ranking in other categories
Security Information and Event Management (SIEM) (20th), User Entity Behavior Analytics (UEBA) (10th)
 

Mindshare comparison

As of April 2025, in the Log Management category, the mindshare of Amazon OpenSearch Service is 2.3%, up from 0.0% compared to the previous year. The mindshare of ManageEngine Log360 is 1.0%, down from 1.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

VijayKumar27 - PeerSpot reviewer
Effective as a vector store, serverless architecture but there aren't enough security features
The pricing aspect is a concern. The service is way too costly. For the past month, I used only 30 to 40 MB of data, and the cost was $500. AWS could improve pricing. Even being serverless, it incurs charges during idle times. For just holding data, you need to create a list. AWS should add an option to make data idle, so it won't include computing charges. They charge for OCU units based on the time the serverless solution is up, not on indexing or retrieval speed. Once the service starts, it starts getting billed. It would help if there were an option to limit computing. When using it as a database, storing data without frequent fetching would save computing costs.
Julio Cesar De Faria Junior - PeerSpot reviewer
Real-time security management with potential for enhanced training materials
I use ManageEngine Log360 to manage company alerts. It is used in the security part, looking for issues in Active Directory and performing various tasks in Office 365 Using ManageEngine Log360 has been a significant improvement for our company because it consolidates multiple tools into a single…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We retrieve historical data with just a click of a button to move it from cold to hot or warm because it's already stored in the backend storage"
"Amazon OpenSearch Service provides a managed database solution, so we don't need to manage everything ourselves."
"The customer service is excellent, rated nine out of ten."
"The business analytics capabilities are the most important feature it provides."
"This service already sorts data like vectors. They have classified the storage pre-defined."
"I would definitely recommend Amazon OpenSearch Service to other professionals due to its fast and reliable search capabilities."
"Amazon OpenSearch Service has enhanced our organization's ability to store and search large amounts of data efficiently."
"The solution could be improved by including XDR, remediation and Sandbox."
"The reporting is great. Everything you need is in the report for you already."
"We haven't had any stability issues."
"The most valuable feature is that this solution is more secure than others, and there are more applications and features as well."
"You can have all of the logs from servers to network and it gets sent out to the correct owners. This is very helpful."
"The reports that you can run are really nice."
"It basically helps us. We have to stay in compliance with certain issues with some of our customers. We have to have these types of tools in place for protecting our network and our data. We're in the aerospace industry, so we have a lot of defense contracts. So, all those guys will make sure that we're protecting their information, and it does a good job in that aspect."
"The Sharecon feature is the most valuable."
 

Cons

"One improvement I would like to see is support for auto-scaling."
"The price is fair yet leans towards the expensive side. I'd rate it five out of ten with respect to capabilities vs. cost."
"We faced documentation challenges during integration after migrating from Elasticsearch to Amazon OpenSearch Service. Better documentation on integration, query handling, and a more user-friendly UI could enhance the product."
"They can enhance data visualization."
"It would be beneficial to have some level of customization available in the managed service, tailored to the specific use cases of the end users."
"One improvement I would like to see is support for auto-scaling."
"The pricing aspect is a concern. The service is way too costly. For the past month, I used only 30 to 40 MB of data, and the cost was $500. AWS could improve pricing."
"On the logging system, there's a local on-client side that is encrypted, and there's one that is not encrypted. It is only for diagnostical purposes. However, both being encrypted would be very valuable for some audits."
"The integration with SharePoint and Teams should be improved."
"Their technical support should be improved."
"It's difficult to find which conditions have been applied to a report because they are provided by default by ManageEngine. However, with other SIEMs if you want to create a report, they provide details, like which conditions are triggering certain reports. This needs to be there in ManageEngine. It would be good to know which parameter has been applied to the report that is updating the system."
"It takes a little bit of time for Log360 to actually learn your environment."
"The solution lacks some features when compared to other products."
"It is not expensive compared to other solutions."
"The graphical interface could be made easier to use when you are connecting to different network equipment."
 

Pricing and Cost Advice

Information not available
"Affordable pricing is provided by the solution."
"My client has a yearly license. I think the cost is not expensive compared to that of other SIEMs, given the service it is providing."
"ManageEngine Log360 is expensive compared to other products."
"There is a cost for each feature used."
"Its pricing is definitely huge compared to some of the other SIEMs. Its price should be improved."
report
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
15%
Manufacturing Company
8%
Government
5%
Computer Software Company
16%
Financial Services Firm
8%
Government
7%
Manufacturing Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Amazon OpenSearch Service?
We retrieve historical data with just a click of a button to move it from cold to hot or warm because it's already stored in the backend storage
What is your experience regarding pricing and costs for Amazon OpenSearch Service?
Amazon OpenSearch Service is a bit costly compared to self-hosted Elasticsearch due to the managed service pricing.
What needs improvement with Amazon OpenSearch Service?
One improvement I would like to see is support for auto-scaling. The current configuration does not support automatic scaling based on server load, requiring us to manage the scaling manually. Addi...
What is your experience regarding pricing and costs for ManageEngine Log360?
The cost is medium. It is not very expensive and not very cheap. It seems to be a good price for the range of tools it provides.
What needs improvement with ManageEngine Log360?
While ManageEngine Log360 is a significant improvement, there could be enhancements in terms of integrating more user-friendly training materials and better deployment documentation.
 

Overview

 

Sample Customers

Information Not Available
First Mountain Bank, TRA, Citadel Group, OnPoint Financial Corp, Florida Dept. of Transportation
Find out what your peers are saying about Amazon OpenSearch Service vs. ManageEngine Log360 and other solutions. Updated: April 2025.
847,646 professionals have used our research since 2012.