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Amazon OpenSearch Service vs USM Anywhere comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon OpenSearch Service
Ranking in Log Management
30th
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
5
Ranking in other categories
Application Performance Monitoring (APM) and Observability (35th)
USM Anywhere
Ranking in Log Management
42nd
Average Rating
8.4
Reviews Sentiment
7.0
Number of Reviews
115
Ranking in other categories
Security Information and Event Management (SIEM) (31st), Endpoint Detection and Response (EDR) (53rd), Compliance Management (12th)
 

Mindshare comparison

As of April 2025, in the Log Management category, the mindshare of Amazon OpenSearch Service is 2.3%, up from 0.0% compared to the previous year. The mindshare of USM Anywhere is 0.4%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Log Management
 

Featured Reviews

VijayKumar27 - PeerSpot reviewer
Effective as a vector store, serverless architecture but there aren't enough security features
The pricing aspect is a concern. The service is way too costly. For the past month, I used only 30 to 40 MB of data, and the cost was $500. AWS could improve pricing. Even being serverless, it incurs charges during idle times. For just holding data, you need to create a list. AWS should add an option to make data idle, so it won't include computing charges. They charge for OCU units based on the time the serverless solution is up, not on indexing or retrieval speed. Once the service starts, it starts getting billed. It would help if there were an option to limit computing. When using it as a database, storing data without frequent fetching would save computing costs.
Kris Nawani - PeerSpot reviewer
Offers complete coverage without the need to install additional software
USM Anywhere is used for threat detection and investigation. It provides a solution with built-in threat intelligence and various other investigation tools The solution offers complete coverage without the need to install additional software, as it is maintained by the vendor. It helps in saving…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We retrieve historical data with just a click of a button to move it from cold to hot or warm because it's already stored in the backend storage"
"I would definitely recommend Amazon OpenSearch Service to other professionals due to its fast and reliable search capabilities."
"This service already sorts data like vectors. They have classified the storage pre-defined."
"The customer service is excellent, rated nine out of ten."
"The business analytics capabilities are the most important feature it provides."
"Amazon OpenSearch Service has enhanced our organization's ability to store and search large amounts of data efficiently."
"Amazon OpenSearch Service provides a managed database solution, so we don't need to manage everything ourselves."
"Allowed us to help our customers satisfy compliance needs around logging and monitoring."
"The Event Correlation and vulnerability scans have been the most useful. As a 24/7 SOC, we use the incoming alarms to give an overview of suspicious traffic going through the network. It's easy to look at the correlated events and see the broad picture of traffic for that customer. Vulnerability scans are good for providing patch and remediation guidelines to keep customer systems secure."
"The dashboards are very descriptive and contain just the right amount of information. The activity alarms and events contain a plethora of data that is very descriptive and useful."
"On any given day I could give you a different answer regarding the most valuable features of the product. The feature that is most important is the fact that it has a lot of features, that it's not just a log collection and correlation system, that it has a lot of other components built in. The bundle of features is really the killer feature."
"The USM is a work horse, no matter what devices or the number of logs we throw at it, the system processes them in real time, correlates the events, and alerts on only events that need human review."
"Vulnerability scanning helped out shortcomings of what was not patched in the past and what needed to be patched. This assisted with fine tuning the environment for compliance."
"Log-monitoring and alerting enable us to know when things happen that we need to know about."
"The pricing is amazing and really cheap."
 

Cons

"One improvement I would like to see is support for auto-scaling."
"The price is fair yet leans towards the expensive side. I'd rate it five out of ten with respect to capabilities vs. cost."
"The pricing aspect is a concern. The service is way too costly. For the past month, I used only 30 to 40 MB of data, and the cost was $500. AWS could improve pricing."
"They can enhance data visualization."
"We faced documentation challenges during integration after migrating from Elasticsearch to Amazon OpenSearch Service. Better documentation on integration, query handling, and a more user-friendly UI could enhance the product."
"It would be beneficial to have some level of customization available in the managed service, tailored to the specific use cases of the end users."
"One improvement I would like to see is support for auto-scaling."
"I think plugin management should be self-service on AlienVault USM. The other product is self-service but on the USM side. You have to submit a ticket then AT&T creates and updates the plugins."
"Maybe logs are the problem, as the database query is too slow. If you want to search something, you need time to find it."
"AT&T AlienVault USM can improve searchable data. It should be available for more than 90 days. If you need more than 90 days of data, you have to put a request and they give you raw data, which is not easy to search. A good addition would be to allow users to search data older than 90 days."
"The vulnerability scanning feature is one of the areas where the product has certain shortcomings and needs to improve. The tool has vulnerability scanning, but it is not that efficient."
"It would be hard for any legitimate MSSP to use it."
"There could be some type of integration with our existing portal. We have our own customer portals, and it would be good if there was an integration so that our portal can provide reports. There could be some type of API into the AlienVault system with the USM system so that it is easy to show the customers high-level reports of the system through our portal."
"The only room for improvement I can mention is the initial installation procedures. I found that the online installation instructions for the product were missing important details, they lacked necessary steps."
"Support can be slow at times, but the quality is high. Posted knowledge base articles could use improvement."
 

Pricing and Cost Advice

Information not available
"I don't think the product's pricing is a good value because they try to raise the price 50 percent every year... AlienVault needs to understand that not all customers are huge enterprises... Their sales team is way too aggressive. The price they advertise is not always the price you get."
"It is a product that is priced in a medium range, making it neither a cheap nor a costly product."
"Its price is much lower than McAfee ESM."
"​The vulnerability management solution is worse than buying a Nessus Professional license.​"
"Do the one month trial and try to work out the kinks during it, as it has free support and service hours."
"Pricing is very competitive with other products and you get much more functionality from AlienVault."
"The pricing is a good value. The key thing is that for the new product, the licensing of it, is subscription-based and it's based on data. Clients need to be really careful when thinking about that, because odds are they're going to need to put a lot more data into it than what they initially estimate, which is going to drive their subscription costs up."
"Negotiate the best package for your environment."
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Top Industries

By visitors reading reviews
Financial Services Firm
15%
Computer Software Company
14%
Manufacturing Company
8%
Comms Service Provider
6%
Computer Software Company
19%
Financial Services Firm
8%
Comms Service Provider
7%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Amazon OpenSearch Service?
We retrieve historical data with just a click of a button to move it from cold to hot or warm because it's already stored in the backend storage
What is your experience regarding pricing and costs for Amazon OpenSearch Service?
Amazon OpenSearch Service is a bit costly compared to self-hosted Elasticsearch due to the managed service pricing.
What needs improvement with Amazon OpenSearch Service?
One improvement I would like to see is support for auto-scaling. The current configuration does not support automatic scaling based on server load, requiring us to manage the scaling manually. Addi...
What do you like most about AT&T AlienVault USM?
The most valuable feature of the solution is the ease of deployment that it provides to users. The integrations that the product has with third-party applications are useful.
What needs improvement with AT&T AlienVault USM?
There are scalability issues due to a 60 TB limit, which restricts its use for large customers like banks. It is also limited when used with bigger products and has complex password requirements.
 

Also Known As

No data available
AT&T AlienVault USM, AlienVault, AlienVault USM, Alienvault Cybersecurity
 

Overview

 

Sample Customers

Information Not Available
Abel & Cole, Bank of Ireland, Bluegrass Cellular, CareerBuilder, Claire's, Hays Medical Center, Hope International, McCurrach, McKinsey & Company, Party Delights, Pepco Holdings, Richland School District, Ricoh, SaveMart, Shake Shack, Steelcase, TaxAct, Taylor Morrison, Vonage and Zoom
Find out what your peers are saying about Amazon OpenSearch Service vs. USM Anywhere and other solutions. Updated: April 2025.
848,253 professionals have used our research since 2012.