Try our new research platform with insights from 80,000+ expert users

Amazon WorkMail vs FormGet comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Amazon WorkMail
Ranking in Cloud Email
2nd
Average Rating
8.4
Reviews Sentiment
7.7
Number of Reviews
12
Ranking in other categories
Email Applications (4th)
FormGet
Ranking in Cloud Email
22nd
Average Rating
8.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Cloud Email category, the mindshare of Amazon WorkMail is 8.5%, down from 12.3% compared to the previous year. The mindshare of FormGet is 0.6%, up from 0.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Cloud Email
 

Featured Reviews

Michael Olayemi - PeerSpot reviewer
Provides free messages and helps to keep customers updated
The solution is quite low-level and lacks some advanced features. For example, it doesn't provide tracking capabilities, such as knowing how many users opened an email, which is crucial for email marketing. You would need to integrate these analytics with other tools to get them. I need to know if there has been a bounce and how customers interacted with the email. I would only suggest that Amazon WorkMail relax the rules for using Amazon SES in production. When you create an account, it starts in Sandbox mode, which means you can't use it in production right away. You must go through a process, message Amazon, and request to move it to production. Since Amazon is a big company, I feel customers shouldn't need this permission to use the service in production.
reviewer1766685 - PeerSpot reviewer
Cost effective communication solution that has added value to our projects by facilitating automated and ad hoc customer communication
Reporting for this solution could be improved. For example, when you run A/B tests or MVT tests with multiple variants, then it is difficult to get a consolidated report. There are limitations on how to use the automation. The sending of messages could be more transactional as it is only possible to synchronize one per day.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"There is no need for me to set up security."
"The most valuable feature of the Amazon WorkMail for me is the SMC server. It makes my work much easier, especially since I often work with Spring Boot. There are many built-in APIs in Spring Boot that help with messaging. What I appreciate about it is that it simplifies the process. I don't need to write much code; I define the credentials in my properties or environment variables. The Java Message API, an internal API from Spring Boot, does most of the work. I set up the properties and connected them to the SMC server, and I can send emails."
"Amazon SES is very easy to configure."
"It is highly available and scalable. It is also highly reliable. I don't lose any of the messages or emails. If there is an issue where the email sent operation failed, Amazon as a platform ensures that the send operation is retried, and the email reaches its destination. This way, it is highly reliable."
"The best feature is that Amazon SES provides verified email messages."
"Amazon WorkMail integrates with Route 53 and other AWS services, providing a seamless experience when using AWS infrastructure."
"The product is very user-friendly."
"It is very stable. I haven't faced any issues."
"We use this solution for user onboarding via email automation and to send out product update newsletters. We also use it send out maintenance messages or ad hoc communication focused on a specific topic."
 

Cons

"The solution is quite low-level and lacks some advanced features. For example, it doesn't provide tracking capabilities, such as knowing how many users opened an email, which is crucial for email marketing. You would need to integrate these analytics with other tools to get them. I need to know if there has been a bounce and how customers interacted with the email."
"I would like to see detailed reports on email success and failure rates."
"Email service is definitely a requirement from an enterprise standpoint. Many organizations have their own on-premise email services, which take a lot of memory, backup, and other resources. If we can have a completely managed backup solution where we have a tiered backup or a tiered archival to be able to retrieve emails, it would be great. I would like to be able to retrieve emails in real-time (hot retrieval), over the 90-days period (warm retrieval), and over the one-year period (cold retrieval). It would be useful to have tiered backup and retrieval. It would help us in managing emails better and have a better backup solution. So, backup is something that we require."
"Amazon WorkMail's user interface could be more intuitive and user-friendly."
"WorkMail is not available in all the regions."
"The product should improve technical support."
"The only issue is the price, which is far too expensive."
"When we first set up an email on Amazon SES, they had to verify it, which was not fast enough."
"Reporting for this solution could be improved. For example, when you run A/B tests or MVT tests with multiple variants, then it is difficult to get a consolidated report."
 

Pricing and Cost Advice

"It's very cheap. The cheapest among all the services available."
"The solution should improve its price."
"WorkMail does require a license, it is, per user."
"I rate the solution's pricing as one out of ten. It is close to being cheap. Sometimes, the tool offers a generous amount of free messages, up to 40,000, which is great for startups like ours. This means that we don't accumulate any costs for some months because we stay within the free usage tier. When we exceed the free allocation, the costs are reasonable, and no hidden charges exist."
"This solution is more cost effective than MailChimp."
report
Use our free recommendation engine to learn which Cloud Email solutions are best for your needs.
848,253 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Computer Software Company
18%
University
8%
Comms Service Provider
7%
Government
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Amazon WorkMail?
We use the tool for transactional emails and marketing.
What needs improvement with Amazon WorkMail?
Amazon WorkMail's user interface could be more intuitive and user-friendly. Integration with Gmail using both SMTP and POP3 would be beneficial.
What advice do you have for others considering Amazon WorkMail?
Currently, I don't have any advice about using Amazon WorkMail. Since I only use AWS and am unfamiliar with its competitors, I can't recommend it.
Ask a question
Earn 20 points
 

Comparisons

No data available
 

Also Known As

Amazon SES
MailGet
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Variable Mail Solutions, Wunderful Designs
Find out what your peers are saying about MailChimp, Amazon Web Services (AWS), Twilio and others in Cloud Email. Updated: April 2025.
848,253 professionals have used our research since 2012.