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Amazon WorkMail vs Sparkpost comparison

 

Comparison Buyer's Guide

Executive Summary
 

Categories and Ranking

Amazon WorkMail
Ranking in Cloud Email
3rd
Average Rating
8.4
Number of Reviews
12
Ranking in other categories
Email Applications (4th)
Sparkpost
Ranking in Cloud Email
11th
Average Rating
9.0
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Featured Reviews

Michael Olayemi - PeerSpot reviewer
Apr 17, 2024
Provides free messages and helps to keep customers updated
The solution is quite low-level and lacks some advanced features. For example, it doesn't provide tracking capabilities, such as knowing how many users opened an email, which is crucial for email marketing. You would need to integrate these analytics with other tools to get them. I need to know if there has been a bounce and how customers interacted with the email. I would only suggest that Amazon WorkMail relax the rules for using Amazon SES in production. When you create an account, it starts in Sandbox mode, which means you can't use it in production right away. You must go through a process, message Amazon, and request to move it to production. Since Amazon is a big company, I feel customers shouldn't need this permission to use the service in production.
Rastu Singh - PeerSpot reviewer
Nov 30, 2022
A consistent solution for transaction emails with a great option to define speed
Our primary use case for the solution is transactional emails. We deploy it both on a public and private cloud. We are also using it for most marketing campaigns and newsletters. In terms of transaction emails, SparkPost is pretty consistent The option to define the kind of speed we are looking…

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of the Amazon WorkMail for me is the SMC server. It makes my work much easier, especially since I often work with Spring Boot. There are many built-in APIs in Spring Boot that help with messaging. What I appreciate about it is that it simplifies the process. I don't need to write much code; I define the credentials in my properties or environment variables. The Java Message API, an internal API from Spring Boot, does most of the work. I set up the properties and connected them to the SMC server, and I can send emails."
"The best feature is that Amazon SES provides verified email messages."
"Amazon SES is very easy to configure."
"It is very stable. I haven't faced any issues."
"The product is very user-friendly."
"It is highly available and scalable. It is also highly reliable. I don't lose any of the messages or emails. If there is an issue where the email sent operation failed, Amazon as a platform ensures that the send operation is retried, and the email reaches its destination. This way, it is highly reliable."
"The most valuable thing is that emails sent through SES have a delivery rate of greater than ninety percent."
"We use the tool for transactional emails and marketing."
"The option to define the kind of speed we are looking at is valuable."
 

Cons

"There is room for improvement in the scalability."
"I would like to see detailed reports on email success and failure rates."
"It would be ideal to have detailed data and reporting on email opens, clicks, bounces, and other metrics, as well as integration with other business intelligence tools."
"Amazon WorkMail's user interface could be more intuitive and user-friendly."
"The product should improve technical support."
"WorkMail is not available in all the regions."
"The only issue is the price, which is far too expensive."
"Email service is definitely a requirement from an enterprise standpoint. Many organizations have their own on-premise email services, which take a lot of memory, backup, and other resources. If we can have a completely managed backup solution where we have a tiered backup or a tiered archival to be able to retrieve emails, it would be great. I would like to be able to retrieve emails in real-time (hot retrieval), over the 90-days period (warm retrieval), and over the one-year period (cold retrieval). It would be useful to have tiered backup and retrieval. It would help us in managing emails better and have a better backup solution. So, backup is something that we require."
"Implementing their services on the platform requires a lot of technical expertise."
 

Pricing and Cost Advice

"I rate the solution's pricing as one out of ten. It is close to being cheap. Sometimes, the tool offers a generous amount of free messages, up to 40,000, which is great for startups like ours. This means that we don't accumulate any costs for some months because we stay within the free usage tier. When we exceed the free allocation, the costs are reasonable, and no hidden charges exist."
"WorkMail does require a license, it is, per user."
"It's very cheap. The cheapest among all the services available."
"The solution should improve its price."
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Top Industries

By visitors reading reviews
Computer Software Company
20%
Government
9%
Manufacturing Company
7%
Comms Service Provider
7%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Amazon WorkMail?
We use the tool for transactional emails and marketing.
What needs improvement with Amazon WorkMail?
Amazon WorkMail's user interface could be more intuitive and user-friendly. Integration with Gmail using both SMTP and POP3 would be beneficial.
What advice do you have for others considering Amazon WorkMail?
Currently, I don't have any advice about using Amazon WorkMail. Since I only use AWS and am unfamiliar with its competitors, I can't recommend it.
What do you like most about Sparkpost?
The option to define the kind of speed we are looking at is valuable.
What needs improvement with Sparkpost?
The configuration could be more straightforward. However, implementing their services on the platform requires a lot of technical expertise.
What is your primary use case for Sparkpost?
Our primary use case for the solution is transactional emails. We deploy it both on a public and private cloud. We are also using it for most marketing campaigns and newsletters. In terms of transa...
 

Comparisons

No data available
 

Also Known As

Amazon SES
No data available
 

Overview

 

Sample Customers

Expedia, Intuit, Royal Dutch Shell, Brooks Brothers
Zillow, Quorum, Zip Recruiter, Financial Times, ClickMechanic, Guardian, Comcast, Career Builder,  Twitter, Kayak, LinkedIn, Paypal, Zynga, The New York Times, Ebates, Hubspot, Oracle, Marketo, Intercom, Iterable, Tobi, Houzz, Cordial Intelligent Messaging
Find out what your peers are saying about Twilio, MailChimp, Amazon Web Services (AWS) and others in Cloud Email. Updated: October 2024.
814,649 professionals have used our research since 2012.