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Apollo.io vs Outreach comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 2, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Apollo.io
Ranking in Opportunity Management
2nd
Average Rating
8.2
Reviews Sentiment
6.7
Number of Reviews
13
Ranking in other categories
No ranking in other categories
Outreach
Ranking in Opportunity Management
6th
Average Rating
8.2
Reviews Sentiment
4.6
Number of Reviews
10
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of August 2026, in the Opportunity Management category, the mindshare of Apollo.io is 7.9%, down from 18.2% compared to the previous year. The mindshare of Outreach is 3.7%, up from 2.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Opportunity Management Mindshare Distribution
ProductMindshare (%)
Apollo.io7.9%
Outreach3.7%
Other88.4%
Opportunity Management
 

Featured Reviews

Shadrach Godwish Chukwu - PeerSpot reviewer
SDR and Workflow Automation Specialist at a tech services company with 11-50 employees
Efficiency improves with automation, but data accuracy needs enhancement
What I appreciate about Apollo.io most is its Chrome extension which is very user-friendly, and it has excellent sequencing capabilities that make it easier to stay consistent with outreach. The fact that it combines both database and outreach tools in one place is valuable. I utilize Apollo.io's lead scoring feature extensively. The experience with Apollo.io's CRM integration capabilities for managing pipelines is excellent. The ability to integrate with HubSpot, which I frequently use as my CRM, is outstanding. It also works seamlessly with Gmail and automation tools such as make.com or Zapier. As an SDR using Apollo.io, there is no need to copy-paste leads as everything can be automated and integrated. When leads are extracted, they automatically transfer to the CRM. This saves considerable time, and activities such as emails, calls, meetings can be automated in the CRM.
Evelina Mungai - PeerSpot reviewer
Digital Marketing Manager at Unilever
Targeted outreach has boosted engagement and improves collaboration across the sales cycle
According to my experience, the best features Outreach offers are its helpfulness and effectiveness. It also offers a set of free trial and an intuitive, user-friendly interface. It offers sales engagement, revenue intelligence, and revenue operation functionality in a unified platform. Outreach leverages automation and artificial intelligence to help revenue leaders decrease the inefficiency and ineffectiveness of go-to-market activities and personnel across the revenue cycle. Outreach helps automate sequences and ensures consistent and timely customer engagement. I also appreciate that it provides clear analytics on opens, clicks, and replies to refine the outreach strategy. Additionally, the use of AI captures real-time meeting notes and action items, saving time and preventing missed details.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Apollo.io has positively impacted my organization by improving sales efficiency, and we are thankful for Apollo.io because we have more leads or prospects."
"Compared to other tools, they are a bit accurate when it comes to CSV uploads."
"Apollo.io has increased the accuracy in our targeting, be it using the LinkedIn URLs, the work email addresses, or the mobile and direct dial numbers that are available."
"Apollo is very user-friendly."
"The fact that it combines both database and outreach tools in one place is valuable."
"Their Waterfall Enrichment has evolved significantly—previously, they only used their own database, but nowadays, they use Waterfall Enrichment where multiple tools can be selected to provide email data, and I can select as many tools as I want, add APIs, link external tools, and add AI, which are all very useful features, especially when it comes to finding mobile numbers."
"The product's most valuable feature is its ease of use, especially for beginners."
"The strength of Apollo.io is its database size and coverage, with hundreds of millions of contacts, and I have been able to find prospects across multiple industries and roles, which has been helpful compared to other tools such as ZoomInfo and other tools in the market."
"Outreach has positively impacted my organization by streamlining how we work individually and allowing us to see what others are doing."
"The solution facilitates Git workflow management, enabling me to handle various pull requests from team members. Additionally, I use these tools to deploy applications to different cloud providers, such as GCP and AWS, including AWS EC2 services. The automation tools also streamline testing processes for the code submitted by other developers."
"Outreach is very good when engaging with sponsors to understand their expectations."
"Outreach has positively impacted my organization by helping us reduce the sales cycle from nine months to six months, which is very significant."
"Outreach is an essential tool for doing outbound work and speeds up my workflow significantly."
"It's allowed us greater visibility into the number of touches it takes to generate a real opportunity as well as overall visibility to seller activity. We are getting better data on what messaging works when reaching out to prospects."
"When it comes to time saved, I would say approximately half an hour of an SDR's time daily, which is quite a significant improvement, and when it comes to meetings booked, especially from cold calls, we managed to book almost two times more cold calling leads."
"Outreach is also very cost-effective compared to Freshsales and other alternatives, and it has helped us achieve our marketing goals and reach out to more customers easily, improving my organization's productivity for the last five years."
 

Cons

"The pricing structure is a little bit too complex with the credit system. It could be simplified and made more inclusive."
"They should provide a larger number of free emails."
"We want to find distributors, but in Apollo.io, from the LinkedIn data, I think it does not have a distribution option."
"There are some glitches within Apollo.io, where sometimes it will give us incorrect information."
"The emails are not that accurate, so improvements in that area would be beneficial."
"Sometimes we get the wrong information on Apollo. They should improve the emails because we are connecting all the emails and logging on to Apollo.io."
"Some Apollo.io numbers are incorrect, especially when cold calling; the numbers often go unanswered, and when someone does answer, it's frequently not the correct person."
"The solution's initial setup process could be better."
"Outreach can be improved by embedding a significant amount of AI and LLM models within the tool itself to fast-track or improve the productivity of sellers reaching out to their audience."
"Outreach can improve because it can be overwhelming due to its robustness."
"Outreach can be improved as analytics sometimes feel quite rigid."
"In terms of improvements, one significant area for the product is efficiency, particularly when processing large data loads. Similar to other platforms, long recording times lead to extended processing times, which can be inconvenient for users. For instance, a previous client encountered delays due to lengthy recording times. To address this, I implemented a live transcription approach where data is transcribed in real-time, immediately sent to the AI model, and returned quickly. This optimized the process, but enhancing the platform's inherent efficiency would be beneficial."
"Reporting at the 20,000 foot level needs to be improved. I want to be able to see how many emails are opened twice vs three times vs four times."
"Outreach crashed, especially when we were making cold calls. The call recordings frequently were not being recorded when they should have been, which was frustrating."
"Outreach can be improved in several ways. Every now and then, it will have sync issues, especially with voice headsets."
"Improvements can be made to accommodate sponsors who are not physically available in the same state. If sponsors are open to it, meetings could be conducted on an online platform to finalize deals more effectively."
 

Pricing and Cost Advice

"The solution's price is reasonable."
"With my idea about the pricing aspect of Apollo.io, I feel that the solution's pricing model is super good and a steal for what the product offers."
"Paid versions are likely to provide more accurate information and offer more convenience to users."
"Outreach uses a request-based pricing model. It's pretty affordable. They offer different packages for various scenarios, depending on how you're trying to develop your platform using Outreach. I think that's a good starting point. If our organization scales up or needs more services from the tool, we'd consider upgrading."
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Top Industries

By visitors reading reviews
Marketing Services Firm
13%
Outsourcing Company
13%
Comms Service Provider
9%
University
7%
Construction Company
15%
Comms Service Provider
9%
University
9%
Outsourcing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
By reviewers
Company SizeCount
Small Business13
Large Enterprise3
By reviewers
Company SizeCount
Small Business8
Large Enterprise5
 

Questions from the Community

What needs improvement with Apollo.io?
When it comes to USA contacts, it can be challenging. Some Apollo.io numbers are incorrect, especially when cold calling. The numbers often go unanswered, and when someone does answer, it's frequen...
What is your primary use case for Apollo.io?
From my perspective, I use Apollo.io to get and run simultaneous campaigns including LinkedIn outreach, email outreach, and cold calling. When it comes to cold calling, we find contact numbers. For...
What needs improvement with Outreach?
Outreach can improve because it can be overwhelming due to its robustness. It is not plug-and-play; it requires setup and customization for meaningful analytics, which is great once fully configure...
What is your primary use case for Outreach?
My main use case for Outreach is to sequence and create workflows that guide us through prospecting and outbound activities. A specific example of how I use Outreach for sequencing and workflows in...
What is your experience regarding pricing and costs for Outreach?
I cannot speak in detail about the pricing setup, as I was not involved in the purchasing decision, but I believe each user had individual seats rather than a shared license, allowing us to track i...
 

Comparisons

 

Overview

 

Sample Customers

Information Not Available
cloudera, monogDB, eventbrite, DocuSign, Adobe, Microsoft, Zillow
Find out what your peers are saying about Apollo.io vs. Outreach and other solutions. Updated: June 2026.
907,731 professionals have used our research since 2012.