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AppDynamics vs OpenText Diagnostics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024
 

Categories and Ranking

AppDynamics
Ranking in Application Performance Monitoring (APM) and Observability
5th
Average Rating
8.2
Number of Reviews
156
Ranking in other categories
Mobile APM (3rd), Container Monitoring (3rd)
OpenText Diagnostics
Ranking in Application Performance Monitoring (APM) and Observability
66th
Average Rating
7.8
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of AppDynamics is 5.4%, down from 6.5% compared to the previous year. The mindshare of OpenText Diagnostics is 0.2%, down from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Venus Yaker Dalton - PeerSpot reviewer
Oct 5, 2023
Very good real-time monitoring capabilities, deep problem diagnosis, and transaction mapping
As for areas of improvement, AppDynamics could benefit from greater integration with emerging technologies such as artificial intelligence and machine learning. This would allow the tool to automatically analyze and correlate application performance and behavior data to detect patterns and anomalies not evident to users. Additionally, the ability to track performance in multi-cloud environments would be valuable as many organizations are adopting hybrid cloud or multi-cloud strategies. In terms of additional features, it would be beneficial to include a capacity management module that allows operations teams to proactively plan and adjust capacity, avoiding performance issues related to lack of resources.
RS
Jul 20, 2022
Very good for transaction level monitoring, but expensive and HP needs better support and training
HP Diagnostics is a very good monitoring tool especially for transaction level monitoring -- it shows hot spots which can be drilled down to DB level, table, query, SP's, record and field level and also at Object level, Classes level,method or Augment levels instead of pinpointing bottlenecks at layer level it goes deep inside for information. It has very good tracing capabilities despite being an agent based tool compared to other agent less monitoring tools. Overall a very good tool for monitoring application diagnostics for quick and easy resolution with help of thread information. Drills down from slow, end-user transactions to the bottle necked component, method, or SQL statement, helping to solve memory, exception, and other common problems Key features and benefits • Automatically detects all components touched by a business process and traces them with no user intervention • Provides complete application visibility across the application lifecycle, enabling higher application quality when applications go live • Reduces mean time to resolution (MTTR) in your J2EE, .NET, ERP, or CRM (SAP, Oracle®, PeopleSoft) environment • Integrates fully with HP Business Availability Center software, HP LoadRunner, and HP Performance Center.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"AppDynamics' most valuable features are the response time of the business transaction modules, the ability to monitor multiple services, and testing and developing environments."
"Has helped us to increase customer acquisitions and reduce revenue leakage."
"We're a large organization, so we appreciate AppDynamics' wide coverage. It may not work in all areas, but it has broad coverage. We can use the same dataset for different use case aspects. That is the beauty of AppDynamics. You can coordinate APM, EUM, and infrastructure through one dataset."
"AppDynamics is scalable."
"The most valuable feature of AppDynamics is its ability to track the transactions between different applications."
"The SAP monitoring element is very helpful."
"Once you get past installation, AppDynamics is highly stable and we get good results."
"Autodiscovery of application topology, based on real user traffic."
"The diagnostics and configuration are the solution's most valuable aspects."
"For banking and telecom solutions, it's been quite useful."
"The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out."
 

Cons

"The solution's user interface should be improved."
"The initial setup could be easier."
"The integration part in AppDynamics with other systems is an area with a little difficulty, especially when it comes to the configuration area. The integration of AppDynamics with other products takes a lot of time."
"If it can be able to intelligently provide all the things we need to look at, from a data point of view, that would be very useful."
"I would like to see more of a unified platform. They're very, very new on the server side, machine agents. I want them to be more mature in this area."
"Rolling out version upgrades is a difficult job at times."
"It could do with more than one data centre/multiple AWS accounts in a pane of glass. Also, improved scalability to large environments would be helpful."
"The network diagnostics that they are adding will be really useful. They could add more detail into what is going on in the network."
"The interface could be more user friendly."
"The interface is very old, and not very user-friendly. Most of our clients don't like the UI."
"The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details."
 

Pricing and Cost Advice

"The pricing model for AppDynamics could be better. You have to subscribe to a yearly or a three-year licensing, which isn't very handy. The solution is one of the most expensive in the market today."
"Our purchasing experience through the AWS Marketplace has been pretty painless."
"The cost is prohibitive."
"As compared to other applications, its price is moderate. Its price is neither very high nor very low."
"We do not have any issues with the price."
"AppDynamics is really pricey as it requires licenses for every feature."
"It could be cheaper. It's a little cost prohibitive. There are so many features that also show a lot of value, but it’s not always easy to justify the cost."
"This solution is not the cheapest but it works well. You will end up doing more work with a cheaper solution than if you just spent the extra money on a better solution like this one."
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Top Industries

By visitors reading reviews
Educational Organization
48%
Financial Services Firm
16%
Computer Software Company
9%
Manufacturing Company
5%
Computer Software Company
22%
Financial Services Firm
13%
Manufacturing Company
12%
Transportation Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
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Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with...
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Also Known As

AppD, AppDynamics APM
Micro Focus Diagnostics, MF Diagnostics
 

Overview

 

Sample Customers

Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
BSkyB, Alior Bank
Find out what your peers are saying about AppDynamics vs. OpenText Diagnostics and other solutions. Updated: October 2024.
815,854 professionals have used our research since 2012.