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AppDynamics vs OpenText Diagnostics comparison

AppDynamics and OpenText are both solutions in the Application Performance Monitoring (APM) and Observability category. AppDynamics is ranked #5 with an average rating of 8.2, while OpenText is ranked #67. AppDynamics holds a 5.2% mindshare in APM, compared to OpenText’s 0.2% mindshare. Additionally, 89% of AppDynamics users are willing to recommend the solution, compared to 75% of OpenText users who would recommend it.
AppDynamics
Read 156 AppDynamics reviews
  • 14,012 Views
  • 8,865 Comparison Views
89% willing to recommend
OpenText Diagnostics
Read 4 OpenText Diagnostics reviews
  • 440 Views
  • 296 Comparison Views
75% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

OpenText Diagnostics and AppDynamics are two leading tools in application performance management. AppDynamics is seen as superior due to its extensive features that many users feel justify its price.

What features are offered by OpenText Diagnostics in comparison to AppDynamics?

OpenText Diagnostics offers robust monitoring capabilities, detailed analytics, and precision data. AppDynamics provides advanced AI-driven diagnostics, real-time performance insights, and a comprehensive feature set.

What areas of improvement can be found in OpenText Diagnostics in comparison to AppDynamics?

OpenText Diagnostics needs better integration capabilities, a streamlined update process, and enhanced user interface design. AppDynamics requires improvements in the complexity of its initial setup, more comprehensive documentation, and a more user-friendly interface.

How is the ease of deployment and customer service of OpenText Diagnostics in comparison to AppDynamics?

OpenText Diagnostics is praised for its straightforward deployment and responsive customer service. AppDynamics requires more intricate setup and configuration but offers robust support and extensive resources.

What setup costs and ROI can be seen with OpenText Diagnostics in comparison to AppDynamics?

OpenText Diagnostics has reasonable setup costs and delivers consistent ROI. AppDynamics is pricier but justifies its cost with a rich feature set and high user satisfaction regarding performance and diagnostics.

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Buyer's Guide
AppDynamics vs. OpenText Diagnostics
January 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AppDynamics
Ranking in Application Performance Monitoring (APM) and Observability
5th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
156
Ranking in other categories
Mobile APM (2nd), Container Monitoring (3rd)
OpenText Diagnostics
Ranking in Application Performance Monitoring (APM) and Observability
67th
Average Rating
7.8
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of AppDynamics is 5.2%, down from 6.3% compared to the previous year. The mindshare of OpenText Diagnostics is 0.2%, down from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Mahesh Deshpande - PeerSpot reviewer
The transition tracing and user experience are good, but performance degrades past 3,000 or so agents
The Kubernetes cluster agent has not yet matured. That's one area that requires a lot of improvement. You have two options for implementing the Kubernetes agent. One is deployed in DocCloud, but you can't download those images from DocCloud for security reasons at most organizations, so this option isn't that useful. The installation for the second option isn't that user-friendly. Transition tracing for the Kubernetes application is challenging. You have to navigate to a new set of user interfaces in AppDynamics, so that's the pain point. There is an icon you need to click on to get a newer user interface.
Read full review
RS
Very good for transaction level monitoring, but expensive and HP needs better support and training
HP Diagnostics is a very good monitoring tool especially for transaction level monitoring -- it shows hot spots which can be drilled down to DB level, table, query, SP's, record and field level and also at Object level, Classes level,method or Augment levels instead of pinpointing bottlenecks at layer level it goes deep inside for information. It has very good tracing capabilities despite being an agent based tool compared to other agent less monitoring tools. Overall a very good tool for monitoring application diagnostics for quick and easy resolution with help of thread information. Drills down from slow, end-user transactions to the bottle necked component, method, or SQL statement, helping to solve memory, exception, and other common problems Key features and benefits • Automatically detects all components touched by a business process and traces them with no user intervention • Provides complete application visibility across the application lifecycle, enabling higher application quality when applications go live • Reduces mean time to resolution (MTTR) in your J2EE, .NET, ERP, or CRM (SAP, Oracle®, PeopleSoft) environment • Integrates fully with HP Business Availability Center software, HP LoadRunner, and HP Performance Center.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The transaction snapshots are the most valuable feature of AppDynamics"
"It's made it easier to collaborate across teams; be able to have the same data immediately in front of you just by sharing a URL."
"It is a wonderful monitoring tool that manages various aspects such as system resources (CPU, RAM), mobile performance, and infrastructure monitoring."
"It helped to find quick solutions for specific business transactions."
"Once you get past installation, AppDynamics is highly stable and we get good results."
"The most valuable feature of AppDynamics is that you can easily determine the load on the application."
"It is a stable solution."
"Applications: This provides us insight into how our applications are performing within our environments and affords us the ability to identify opportunities and make changes to code / environment to effect positive performance lift."
More AppDynamics pros
"The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out."
"The diagnostics and configuration are the solution's most valuable aspects."
"For banking and telecom solutions, it's been quite useful."
 

Cons

"The Log Analytics feature is a bit complicated."
"As per my experience, the drill-down feature can be improved at the class level."
"It would help to maybe have a more graphical interface and more user-friendly graphics."
"An area that has room for improvement on the CR and ERP would be the addition of monitoring of the internal solution. For example, you can monitor the day-to-day and everything in the transactions with AppDynamics, but there's also a lot going on in the kernel itself that you cannot monitor. The automation needs to improve as well. As it stands, a lot of customization needs to happen before you can use AppDynamics."
"The dashboard can be better. Also, the automated reports could be improved."
"Their support should be improved. Clusters and monitoring can also be improved."
"Maybe some more CPU power or something like that could be an area to improve."
"The cost element is an issue. I can't expect the company to change its way of work. However, given the fact that we earn and do all our business in South African Rand, I would prefer to buy in Rand as opposed to the American dollar or British pound."
More AppDynamics cons
"The interface could be more user friendly."
"The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details."
"The interface is very old, and not very user-friendly. Most of our clients don't like the UI."
 

Pricing and Cost Advice

"I would like more flexible pricing: A pay-per-use model, rather than just a fixed-price model."
"AppDynamics is one of the most expensive solutions on the market."
"As compared to other applications, its price is moderate. Its price is neither very high nor very low."
"The cost is prohibitive."
"You are required to purchase licenses whether you use it or not. It is not pay-as-you-use."
"There is a license for the solution and we paid approximately $2,000. There is also an additional cost above the standard license which cost us approximately $3,000."
"It is expensive. However, our time to recover has been reduced, and this product has helped recuperate costs and provided us with ROI."
"There were no added costs in addition to the standard licensing fees."
More AppDynamics pricing and cost advice
Information not available
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Top Industries

By visitors reading reviews
Educational Organization
50%
Financial Services Firm
15%
Computer Software Company
9%
Manufacturing Company
5%
Financial Services Firm
15%
Computer Software Company
13%
Manufacturing Company
12%
Transportation Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
See all answers
APM tools for a Managed Service Provider - Dynatrace vs. AppDynamics vs. Aternity vs. Ruxit
Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with...
See all answers
What do you like most about AppDynamics?
The solution saves time and cost.
See all answers
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Compared 59% of the time
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Product Reports

Buyer's Guide
AppDynamics
January 2025
AppDynamics reportDownload AppDynamics product report
Buyer's Guide
Application Performance Monitoring (APM) and Observability
December 2024
OpenText Diagnostics reportDownload OpenText Diagnostics product report
 

Also Known As

AppD, AppDynamics APM
Micro Focus Diagnostics, MF Diagnostics
 

Learn More

AppDynamics
OpenText
 

Overview

AppDynamics is a comprehensive tool used for monitoring application performance, identifying user issues, analyzing traffic, managing infrastructure, and performance testing. It supports environments like Kubernetes, WebLogic, and Azure, and is crucial for industries such as banking, telecommunications, and financial services.

AppDynamics offers a robust solution for application performance monitoring, enabling deep diagnostics, transaction tracing, and root cause analysis. Users benefit from its real-time monitoring and comprehensive analytics capabilities. It's designed for ease of implementation and scalability, featuring intuitive dashboards that streamline infrastructure optimization and enhance user experience. AppDynamics supports extensive third-party extensions and provides proactive monitoring and alerting to ensure optimal system health. It assists in troubleshooting, database monitoring, and setting custom alerts to address Java applications and performance challenges efficiently.

What are the most important features of AppDynamics?

  • Application Performance Monitoring: Real-time insights into application health and performance
  • Business Transaction Capturing: Detailed tracking of business transactions across the application
  • Memory Monitoring: Monitoring memory usage to optimize application performance
  • Analytics: Advanced analytics to understand application and user behavior
  • Customizable Dashboards: Intuitive dashboards for better visualization and decision-making
  • Proactive Monitoring and Alerting: Immediate alerts and monitoring to prevent issues before they affect users
  • Integration Capabilities: Integration with third-party tools to extend functionality
  • Root Cause Analysis: Deep diagnostics to pinpoint and fix issues promptly
  • Transaction Mapping: Mapping transactions to understand and improve user journeys
  • Error Detection: Identifying and diagnosing errors to maintain application stability

What benefits or ROI should users look for in reviews?

  • Ease of Implementation: Simple deployment process
  • Scalability: Ability to grow with the organization's needs
  • Time Savings: Reducing time spent on troubleshooting and issue resolution
  • Enhanced User Experience: Improving application performance for better user satisfaction
  • Cost Efficiency: Balancing functionality with cost to deliver value

AppDynamics is widely adopted in banking, telecommunications, and financial services to ensure optimal user experience and system health. Its capabilities support these industries in maintaining robust, efficient, and reliable applications. The tool is instrumental in troubleshooting, performance optimization, and providing a seamless user experience.

Diagnostics software monitors application transaction health in traditional, virtualized and cloud environments allowing quick isolation and resolution of issues. It gives you a common tool to easily collaborate across the entire application lifecycle and release higher-quality applications. Diagnostics software provides deep drill down into transactions from the end user through the back end. And it uniquely serves as a single tool set for pre-production and production to diagnose application performance bottlenecks quickly and improve quality.
 

Sample Customers

Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
BSkyB, Alior Bank
Buyer's Guide
AppDynamics vs. OpenText Diagnostics
January 2025
Free Report: AppDynamics vs. OpenText Diagnostics
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