OpenText Diagnostics and Dynatrace are both key players in the performance monitoring space. Dynatrace is generally favored due to its extensive features, while OpenText Diagnostics stands out for cost and customer support.
What features are offered by OpenText Diagnostics in comparison to Dynatrace?Users highlight Dynatrace's powerful AI-driven analytics, automated issue resolution, and advanced capabilities for complex environments. OpenText Diagnostics is appreciated for its comprehensive application monitoring, ease of integration, and straightforward deployment process.
What areas of improvement can be found in OpenText Diagnostics in comparison to Dynatrace?OpenText Diagnostics users point out the need for better scalability, more intuitive tools for inexperienced users, and enhancements in its alerting system. Dynatrace users seek improvements in alerting system, more flexible deployment options, and reduced complexity in setup.
How is the ease of deployment and customer service of OpenText Diagnostics in comparison to Dynatrace?OpenText Diagnostics is praised for its straightforward deployment process and responsive customer support. Dynatrace receives positive feedback for customer service but is more complex to deploy due to its rich feature set. Users find OpenText Diagnostics easier to implement, while Dynatrace's support is also reliable.
What setup costs and ROI can be seen with OpenText Diagnostics in comparison to Dynatrace?OpenText Diagnostics is noted for its lower setup costs and faster ROI. Dynatrace, though more expensive, is considered worth the investment due to its superior performance and features. Users are generally content with the value provided by both products, with cost as a differentiator.
Dynatrace is an AI-powered software intelligence monitoring platform that accelerates digital transformation and simplifies cloud complexities. Dynatrace is an entirely automated full-stack solution that provides data and answers about the performance of your applications and deep insight into every transaction throughout every application, including the end-user experience. By modernizing and automating enterprise cloud operations, users can deliver an optimal digital experience with higher quality software to customers faster.
Dynatrace offers an all-in-one automated artificial intelligence solution that brings together application performance, cloud and infrastructure, and digital experience monitoring. Dynatrace accelerates performance-driven results through operations, development, and business teams with a shared metrics platform. In addition, users are provided a full-stack monitoring experience with three patented technologies:
What does Dynatrace offer?
Dynatrace redefines how organizations monitor their digital ecosystems. The solution offers:
Reviews from Real Users
Dynatrace is the only solution that provides answers to organizations based on deep insight into each user, transaction, and organization's environment.
Barry P., a managing performance engineer at Medica Health Plans, writes, "With Dynatrace, we have synthetic checks and real-user monitoring of all of our websites, places where members and providers can interact with us over the web. We monitor the response times of those with Dynatrace, and it's all integrated into one place."
A consultant at a tech service company notes, "A feature that's one of the highlights of Dynatrace is the AI. The second most valuable feature is OneAgent. Between infrastructures, applications, operating systems, you can deploy with just a single agent and can practically install and forget about it."
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