We performed a comparison between Dynatrace and OpenText Diagnostics based on real PeerSpot user reviews.
Find out in this report how the two Application Performance Monitoring (APM) and Observability solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."Provides more visibility into applications."
"The most valuable feature is the fact that you can drill down to the code level and get a breadth of information."
"Gives systems back-end visibility, allows for proactive monitoring, and improves the user's experience."
"It is very easy to create customized dashboards."
"Dynatrace gives us and our clients information about all layers and components of their platform, including the most important starting point for us: real-time and historical end user experience."
"We have used PurePath data (response times) to improve and tune application performance."
"We can report and monitor on specific use cases which could not be monitored with SAP or other tooling."
"It's great tool for building dashboards related to application performance."
"The diagnostics and configuration are the solution's most valuable aspects."
"For banking and telecom solutions, it's been quite useful."
"The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out."
"One thing I'm missing and that is the JMX from the MBeans, it's missing completely."
"For the manage services, they work on CloudWatch logs and are given CloudWatch logs only. I would like more collaboration with AWS and insight into CloudWatch services. This would be valuable, especially when detecting the fault of the root cause analysis. It would make the process go faster."
"It would help if Dynatrace allowed more features that work with metrics like Grafana or New Relic."
"This solution needs better support for security and monolithic batch processes."
"This solution could be improved with better compatibility with legacy applications."
"The dashboard tool needs to be improved. We need more options, because the look and feel is too old-fashioned."
"When compared with other tools, the experience needs improvement. I would like them to build out the interactions and make them friendlier."
"Bring the interface to the same level as OneAgent."
"The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details."
"The interface could be more user friendly."
"The interface is very old, and not very user-friendly. Most of our clients don't like the UI."
Earn 20 points
Dynatrace is ranked 2nd in Application Performance Monitoring (APM) and Observability with 341 reviews while OpenText Diagnostics is ranked 35th in Application Performance Monitoring (APM) and Observability with 4 reviews. Dynatrace is rated 8.8, while OpenText Diagnostics is rated 7.8. The top reviewer of Dynatrace writes "AI identifies all the components of a response-time issue or failure, hugely benefiting our triage efforts". On the other hand, the top reviewer of OpenText Diagnostics writes "Very good for transaction level monitoring, but expensive and HP needs better support and training". Dynatrace is most compared with Datadog, New Relic, AppDynamics, Splunk Enterprise Security and Azure Monitor, whereas OpenText Diagnostics is most compared with Accedian Skylight. See our Dynatrace vs. OpenText Diagnostics report.
See our list of best Application Performance Monitoring (APM) and Observability vendors.
We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.