Try our new research platform with insights from 80,000+ expert users

Dynatrace vs OpenText Diagnostics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Dynatrace
Ranking in Application Performance Monitoring (APM) and Observability
2nd
Average Rating
8.8
Reviews Sentiment
7.4
Number of Reviews
345
Ranking in other categories
Log Management (5th), Mobile APM (1st), Container Monitoring (2nd), AIOps (2nd)
OpenText Diagnostics
Ranking in Application Performance Monitoring (APM) and Observability
65th
Average Rating
7.8
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Dynatrace is 10.8%, down from 13.8% compared to the previous year. The mindshare of OpenText Diagnostics is 0.2%, down from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Anand_Kumar - PeerSpot reviewer
Provides a comprehensive view by integrating with other monitoring systems
There may be an issue since there are many tools like Splunk involved in network monitoring. From an IP perspective, Dynatrace is performing well. If they want to develop in network monitoring, they can, as it's part of their product line. It's not rocketry, so they can accomplish it. If I, as an SI, look at it from an enterprise perspective, considering the cost from the client, I prefer not to go with multiple systems, as they don't provide a complete 360-degree view. They need to improve on claims about being an enterprise system. The definition of enterprise is loosely used, however, from a holistic security perspective, including infrastructure, network, ports, software, applications, transactions, and databases, there are areas lacking, especially in network monitoring tools.
RS
Very good for transaction level monitoring, but expensive and HP needs better support and training
HP Diagnostics is a very good monitoring tool especially for transaction level monitoring -- it shows hot spots which can be drilled down to DB level, table, query, SP's, record and field level and also at Object level, Classes level,method or Augment levels instead of pinpointing bottlenecks at layer level it goes deep inside for information. It has very good tracing capabilities despite being an agent based tool compared to other agent less monitoring tools. Overall a very good tool for monitoring application diagnostics for quick and easy resolution with help of thread information. Drills down from slow, end-user transactions to the bottle necked component, method, or SQL statement, helping to solve memory, exception, and other common problems Key features and benefits • Automatically detects all components touched by a business process and traces them with no user intervention • Provides complete application visibility across the application lifecycle, enabling higher application quality when applications go live • Reduces mean time to resolution (MTTR) in your J2EE, .NET, ERP, or CRM (SAP, Oracle®, PeopleSoft) environment • Integrates fully with HP Business Availability Center software, HP LoadRunner, and HP Performance Center.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We were able to decrease the number of production defects ever since we started using Dynatrace in our test environment."
"Stability has been very nice, and Dynatrace runs on the Linux system."
"I like the drill-down feature, that it can drill down to the code level to point to where the problems are. It's also helpful for the developers to identify what exactly happens, rather than the operation team having to do so. It works well for the developers to fix issues."
"We also got know many internal code bugs which could have caused memory leaks or other issues which we were not able to catch during that development phase."
"For stability, our customers have no complaints."
"Great for monitoring critical internal and public-facing applications."
"This tool enables us to make intelligent, fact-based decisions faster."
"PurePath view of methods and the call stack are extremely valuable for troubleshooting and performance review."
"For banking and telecom solutions, it's been quite useful."
"The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out."
"The diagnostics and configuration are the solution's most valuable aspects."
 

Cons

"The dashboarding process and creating measures and metrics, it needs to be made a little bit easier and more simplified. ​"
"Some of the analytics that you get in, e.g., a waterfall analysis of a web page could be clearer. A lot of that is not directly attributable to Dynatrace. Sometimes a vendor will implement a tag or JavaScript plugin that's named something entirely different than what it does. This makes it difficult to track that from the waterfall list, figure out where exactly that component is, and dig more into what it's doing. Dynatrace could probably improve a bit on that waterfall layout to make it clearer as to what exactly is there. It does a wonderful job of telling you what loads and when, but it could be improved in terms of telling me what exactly it is loading."
"For AppMon, there is always room for improvement: charting, dashboarding, and user management."
"Its pricing could be better. Dynatrace has an option to monitor the end users to see what they are doing, but it required a separate license and had an additional cost. It was coming out to be expensive, because of which we didn't use the feature."
"They should make hooks into some of the more modern performance testing tools a little easier. I think that would go a long way."
"​We are waiting on the new features to see how they perform."
"This solution needs improvement in terms of automation."
"A tutorial could be embedded in the system as it is hard for a beginner to start using Dynatrace straight away."
"The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details."
"The interface is very old, and not very user-friendly. Most of our clients don't like the UI."
"The interface could be more user friendly."
 

Pricing and Cost Advice

"If there are no corporate requirements to run Dynatrace Managed (operating it yourself), I would definitely go for the size option. For small and medium-sized companies, the size option is probably the cheapest one. You don't need to look into operating it. You don't need to run hardware. It is pay as you go."
"Its price is quite high. Although it is worth it, it would be better if its price is reduced. They base their prices around licensing. Their prices are based on agent licensing and consumption licensing. Both of these can be a bit cheaper, but if they are the best in the market, as I consider them to be, I assume that their prices will be higher. They are delivering the product for that price."
"Just go with Dynatrace. Just start with Dynatrace. Do not go into AppMon. Start with Dynatrace, because AppMon is going to give you so much extra stuff that 99% of your user base will not need it, including yourself."
"This is an expensive solution, but it is also worth the money."
"The price could be improved."
"We have not fully been able to get the full value out of the product. It is expensive compared to other things that we have had in the past. Paying that much and not being able to get the full return on the product is a downgrade. ​"
"The pricing is a little high, but still cheaper than competitors because Dynatrace at least has pay-as-you-go. Others do not. However, the pricing is confusing. I wish it was more simplified when trying to price out moving to a yearly contract."
"We asked for a three-year license, and the price was quite good."
Information not available
report
Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
848,716 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Educational Organization
36%
Financial Services Firm
17%
Computer Software Company
7%
Manufacturing Company
6%
Financial Services Firm
19%
Manufacturing Company
11%
Computer Software Company
11%
Educational Organization
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Any advice about APM solutions?
The key is to have a holistic view over the complete infrastructure, the ones you have listed are great for APM if you need to monitor applications end to end. I have tested them all and have not f...
What cloud monitoring software did you choose and why?
While the environment does matter in the selection of an APM tool, I prefer to use Dynatrace to manage the entire stack. Both production and Dev/Test. I find it to be quite superior to anything els...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
Ask a question
Earn 20 points
 

Also Known As

No data available
Micro Focus Diagnostics, MF Diagnostics
 

Overview

 

Sample Customers

Audi, Best Buy, LinkedIn, CISCO, Intuit, KRONOS, Scottrade, Wells Fargo, ULTA Beauty, Lenovo, Swarovsk, Nike, Whirlpool, American Express
BSkyB, Alior Bank
Find out what your peers are saying about Dynatrace vs. OpenText Diagnostics and other solutions. Updated: April 2025.
848,716 professionals have used our research since 2012.