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OpenText Diagnostics Reviews

Vendor: OpenText
3.9 out of 5
1,986 followers
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What is OpenText Diagnostics?

Featured OpenText Diagnostics reviews

OpenText Diagnostics mindshare

As of March 2025, the mindshare of OpenText Diagnostics in the Application Performance Monitoring (APM) and Observability category stands at 0.2%, down from 0.2% compared to the previous year, according to calculations based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 
 
Key learnings from peers

Valuable Features

Room for Improvement

ROI

Pricing

Popular Use Cases

Service and Support

Deployment

Scalability

Stability

Top industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
11%
Computer Software Company
11%
Transportation Company
9%
Educational Organization
7%
Real Estate/Law Firm
5%
Retailer
5%
Comms Service Provider
5%
Wholesaler/Distributor
4%
Construction Company
4%
Hospitality Company
4%
Legal Firm
4%
Media Company
4%
Leisure / Travel Company
4%
Non Profit
2%
Logistics Company
2%
Energy/Utilities Company
2%
University
2%
Outsourcing Company
2%
 

OpenText Diagnostics reviews

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RS
Performance and Fault-tolerance Architect with 1,001-5,000 employees
Verified user of OpenText Diagnostics
Jul 20, 2022
Product version discussed: 11.5
Very good for transaction level monitoring, but expensive and HP needs better support and training
KM
Presales Manager at a tech services company with 51-200 employees
Verified user of OpenText Diagnostics
Jan 12, 2022
Highly useful diagnostic information, reliable, and simple installation

Pros

"The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out."

Cons

"The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details."
Find out what your peers are saying about Application Performance Monitoring (APM) and Observability. Updated March 2025
842,388 professionals have used our research since 2012.
PeerSpot user
Consultant at basistek
Verified user of OpenText Diagnostics
Dec 3, 2019
Good diagnostics and configuration but needs an updated interface

Pros

"The diagnostics and configuration are the solution's most valuable aspects. "

Cons

"The interface is very old, and not very user-friendly. Most of our clients don't like the UI."
SJ
DXC Technology at a tech services company with 51-200 employees
Verified user of OpenText Diagnostics
Dec 8, 2021
Good for banking and telecom solutions, but could have a better user interface

Pros

"For banking and telecom solutions, it's been quite useful. "

Cons

"The interface could be more user friendly. "