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OpenText Diagnostics pros and cons

Vendor: OpenText
3.9 out of 5
1,986 followers
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Pros & Cons summary

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Prominent pros & cons

PROS

Improves application performance significantly
Provides detailed, actionable insights
Enhances system reliability and stability
Scales easily with business needs
Reduces downtime effectively

CONS

Slow response times causing delays.
Frequent software crashes and instability.
High cost compared to competitors.
Difficult to configure without expert help.
Limited integration with other tools.
 

OpenText Diagnostics Pros review quotes

KM
Dec 22, 2021
The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out.
it_user1213956 - PeerSpot reviewer
Dec 3, 2019
The diagnostics and configuration are the solution's most valuable aspects.
SJ
Nov 9, 2021
For banking and telecom solutions, it's been quite useful.
 

OpenText Diagnostics Cons review quotes

KM
Dec 22, 2021
The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details.
it_user1213956 - PeerSpot reviewer
Dec 3, 2019
The interface is very old, and not very user-friendly. Most of our clients don't like the UI.
SJ
Nov 9, 2021
The interface could be more user friendly.