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OpenText Diagnostics vs Splunk AppDynamics comparison

OpenText and Splunk are both solutions in the Application Performance Monitoring (APM) and Observability category. OpenText is ranked #64, while Splunk is ranked #3 with an average rating of 8.5. OpenText holds a 0.2% mindshare in APM, compared to Splunk’s 5.0% mindshare. Additionally, 75% of OpenText users are willing to recommend the solution, compared to 91% of Splunk users who would recommend it.
OpenText Diagnostics
Read 4 OpenText Diagnostics reviews
  • 428 Views
  • 285 Comparison Views
75% willing to recommend
Splunk AppDynamics
Read 244 Splunk AppDynamics reviews
  • 14,857 Views
  • 9,438 Comparison Views
91% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Feb 6, 2025

OpenText Diagnostics and Splunk AppDynamics are application performance management products with contrasting strengths. OpenText Diagnostics leads in cost-effectiveness and support, while Splunk AppDynamics is preferred for its robust feature set and comprehensive value.

Features: OpenText Diagnostics offers detailed transaction tracking, robust diagnostics, and agent-based monitoring. Splunk AppDynamics excels with advanced anomaly detection, a comprehensive dashboard, and extensive analytics tools, providing an integrated view of application performance.

Room for Improvement: OpenText Diagnostics could enhance its cloud compatibility, reduce the complexity in agent configurations, and offer more intuitive interfaces. Splunk AppDynamics might improve its deployment process, simplify some interface components, and enhance real-time monitoring features for more immediate insights.

Ease of Deployment and Customer Service: OpenText Diagnostics has a straightforward deployment model and provides excellent support for a smooth setup process. Although Splunk AppDynamics has a more complex deployment, it offers extensive customer service resources to address challenges, ensuring effective implementation.

Pricing and ROI: OpenText Diagnostics is attractive for budget-conscious organizations due to its lower costs and quicker ROI. Splunk AppDynamics, despite higher initial costs, offers long-term value through its comprehensive features and performance benefits, which are seen as cost-effective over time.

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Buyer's Guide
OpenText Diagnostics vs. Splunk AppDynamics
January 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

OpenText Diagnostics
Ranking in Application Performance Monitoring (APM) and Observability
64th
Average Rating
7.8
Number of Reviews
4
Ranking in other categories
No ranking in other categories
Splunk AppDynamics
Ranking in Application Performance Monitoring (APM) and Observability
3rd
Average Rating
8.2
Reviews Sentiment
6.8
Number of Reviews
244
Ranking in other categories
IT Infrastructure Monitoring (4th), IT Operations Analytics (2nd), Mobile APM (2nd), Container Monitoring (3rd)
 

Mindshare comparison

As of February 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText Diagnostics is 0.2%, down from 0.2% compared to the previous year. The mindshare of Splunk AppDynamics is 5.0%, down from 6.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

RS
Very good for transaction level monitoring, but expensive and HP needs better support and training
HP Diagnostics is a very good monitoring tool especially for transaction level monitoring -- it shows hot spots which can be drilled down to DB level, table, query, SP's, record and field level and also at Object level, Classes level,method or Augment levels instead of pinpointing bottlenecks at layer level it goes deep inside for information. It has very good tracing capabilities despite being an agent based tool compared to other agent less monitoring tools. Overall a very good tool for monitoring application diagnostics for quick and easy resolution with help of thread information. Drills down from slow, end-user transactions to the bottle necked component, method, or SQL statement, helping to solve memory, exception, and other common problems Key features and benefits • Automatically detects all components touched by a business process and traces them with no user intervention • Provides complete application visibility across the application lifecycle, enabling higher application quality when applications go live • Reduces mean time to resolution (MTTR) in your J2EE, .NET, ERP, or CRM (SAP, Oracle®, PeopleSoft) environment • Integrates fully with HP Business Availability Center software, HP LoadRunner, and HP Performance Center.
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Muhammad Zeeshan Siddiqui - PeerSpot reviewer
Dynamic mapping enhances workflows that are user-friendly
One aspect that requires improvement is the agent. Without an agent, gathering sufficient information on applications is challenging. Additionally, the agent sometimes creates performance issues in production environments. If AppDynamics could develop a means to monitor without an agent, it could significantly improve application performance and reduce potential problems. Moving to an agentless solution, like what some competitors are doing, would be beneficial.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out."
"For banking and telecom solutions, it's been quite useful."
"The diagnostics and configuration are the solution's most valuable aspects."
"The business transaction that stands between multiple applications is proving to be most valuable."
"It is a wonderful monitoring tool that manages various aspects such as system resources (CPU, RAM), mobile performance, and infrastructure monitoring."
"The most valuable feature of AppDynamics is Proactive Monitoring and Alerting."
"Being able to install it on-prem and monitor our on-prem infrastructure is important for us... Most of our infrastructure is on-prem. We have highly scalable systems and AppDynamics will help us monitor our load on-prem. Our systems range from simple to the most complex and it gives us the visibility across transactions, in one dashboard."
"You have a live view of what happens when something goes wrong on the production or support side. You don't have to scramble and do guesswork. We can identify the query that creates the bottleneck or slows the performance of the database system. It can give you points on how to debug and fix the system."
"Application Analytics' most valuable features are the real-user monitoring and the agents installed in the software stack on the application server."
"I like that AppDynamics allows every organization to have what they want to see, like for my organization, we're able to customize the dashboard to show us details of what we want to see in our transactions."
"For anybody who is looking into enhancing or improving their application code quality, I would definitely recommend this solution."
More Splunk AppDynamics pros
 

Cons

"The interface is very old, and not very user-friendly. Most of our clients don't like the UI."
"The interface could be more user friendly."
"The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details."
"Its resiliency can be improved. We're told that the best we can do with an on-prem solution is to have a hot standby that requires a manual switchover. So, it is a do-it-yourself Ikea model of maintaining data consistency between two servers, without having low balance or failover considerations for an on-prem solution."
"If you have a single URL and all the operations are coming in as part of the header, you will not be able to segregate them for different actions."
"It is stable, but the only downside is the licensing part."
"I am not very impressed with support. The service could be better."
"The UI could use a little help."
"I would like to see more artificial intelligence and machine learning brought in to monitor the statement and payment sum issues we have."
"AppDynamics's agent management could be improved."
"The worst part is that the AppDynamics SaaS Environment has a lot of downtimes, and AppDynamics, despite our efforts, does not give us any feedback on these downtimes/incidents."
More Splunk AppDynamics cons
 

Pricing and Cost Advice

Information not available
"AppDynamics is more expensive than competitors."
"I give the price a five out of ten."
"The solution is highly expensive"
"The license for AppDynamics is procured by our customers."
"Take into consideration what you get for specific pricing models and how much it costs to add on things you may need later.​"
"Because it is priced per JVM, the price can increase pretty fast, into the millions. We have had challenges because we had to justify the price to our clients, as well, when we are putting in certain tools."
"One of the main downsides to the solution is its cost."
"We have two different licensing models for this solution. One of them is the agent based model, which requires payment per agent. The other is an infrastructure based model, where the price is based on the CPU core. For the infrastructure model wholesale level pricing applies. All of the up to date licensing prices for this product are available on the manufacturers website."
More Splunk AppDynamics pricing and cost advice
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Top Industries

By visitors reading reviews
Financial Services Firm
16%
Manufacturing Company
12%
Computer Software Company
10%
Transportation Company
9%
Educational Organization
48%
Financial Services Firm
16%
Computer Software Company
9%
Manufacturing Company
5%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Ask a question
Earn 20 points
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
See all answers
APM tools for a Managed Service Provider - Dynatrace vs. AppDynamics vs. Aternity vs. Ruxit
Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with...
See all answers
What do you like most about AppDynamics?
The solution saves time and cost.
See all answers
 

Comparisons

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Compared 57% of the time
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Compared 16% of the time
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Compared 9% of the time
Splunk Enterprise Security vs Splunk AppDynamics Logo
Splunk Enterprise Security vs Splunk AppDynamics
Compared 8% of the time
New Relic vs Splunk AppDynamics Logo
New Relic vs Splunk AppDynamics
Compared 7% of the time
Elastic Observability vs Splunk AppDynamics Logo
Elastic Observability vs Splunk AppDynamics
Compared 6% of the time
More Splunk AppDynamics Competitors
 

Product Reports

Buyer's Guide
Application Performance Monitoring (APM) and Observability
February 2025
OpenText Diagnostics reportDownload OpenText Diagnostics product report
Buyer's Guide
Splunk AppDynamics
February 2025
Splunk AppDynamics reportDownload Splunk AppDynamics product report
 

Also Known As

Micro Focus Diagnostics, MF Diagnostics
No data available
 

Overview

Diagnostics software monitors application transaction health in traditional, virtualized and cloud environments allowing quick isolation and resolution of issues. It gives you a common tool to easily collaborate across the entire application lifecycle and release higher-quality applications. Diagnostics software provides deep drill down into transactions from the end user through the back end. And it uniquely serves as a single tool set for pre-production and production to diagnose application performance bottlenecks quickly and improve quality.
OpenText

Splunk AppDynamics enhances application performance monitoring with advanced diagnostics and real-time insights, offering seamless end-to-end transaction tracking and infrastructure visibility.

AppDynamics provides critical tools for businesses to analyze application behavior and performance. Through innovative features like transaction snapshot analysis and adaptable dashboards, users can quickly identify and address issues, ensuring high levels of system uptime and efficiency. It is designed to support complex environments including Kubernetes and AWS, enhancing user experience by detecting performance issues early. Despite needing improvements in network monitoring and integration, it remains a robust option for tracking application health.

What are the key features of AppDynamics?
  • Real-time Performance Monitoring: Offers immediate insights into application behavior.
  • Business Transaction Tracking: Tracks transactions from start to finish for bottleneck identification.
  • JVM Memory Monitoring: Provides detailed JVM metrics and memory use information.
  • Deep-dive Diagnostics: Enables in-depth analysis of code and stack traces.
  • Adaptable Dashboards: Customizable views for better data interpretation.
How does AppDynamics benefit users?
  • Improved Incident Resolution: Faster problem detection and solution implementation.
  • Enhanced Application Performance: Real-time monitoring optimizes system operations.
  • Comprehensive Visibility: Provides a full view of application infrastructure.
  • Informed Decision Making: Detailed analytics guide performance improvements.
  • Customer Satisfaction: Enhances user experience through faster issue resolutions.

In industries like financial services and e-commerce, AppDynamics facilitates performance tracking across distributed systems, optimizing infrastructure to meet consumer demands. It excels in environments needing precise transaction monitoring and is pivotal in delivering high value and satisfaction.

Splunk
 

Sample Customers

BSkyB, Alior Bank
Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
Buyer's Guide
OpenText Diagnostics vs. Splunk AppDynamics
January 2025
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