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Broadcom DX Application Performance Management vs OpenText Diagnostics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Broadcom DX Application Per...
Ranking in Application Performance Monitoring (APM) and Observability
31st
Average Rating
8.0
Reviews Sentiment
7.3
Number of Reviews
162
Ranking in other categories
Container Monitoring (8th)
OpenText Diagnostics
Ranking in Application Performance Monitoring (APM) and Observability
64th
Average Rating
7.8
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of February 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Broadcom DX Application Performance Management is 0.5%, down from 0.5% compared to the previous year. The mindshare of OpenText Diagnostics is 0.2%, down from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

aush.111 - PeerSpot reviewer
Provides efficiency in migration and DAW but requires a high level of administrator knowledge for configuration
This solution still relies on inbuilt configuration. For example, I'm pretty much impressed with Dynatrace POC, where we deploy the agent with a simple click, click, click, and then that's it. And we did not build any alerts or anything. We just started getting the alerts, warnings, and everything on its own system, understood what the benchmark is and what is the threshold, and it started giving you the warnings and the caution alerts, the danger alerts. So we expect something like that should be there in Broadcom at the level. But, instead, it expects us to configure. So that is what is missing there. Even if the server CPU usage is 95%t, it doesn't harm you. It doesn't send you any alerts. We think the system is normal. So it's not normal. So this is what they should think and send you AI/ML-related alarms on their own. In future releases, I would like to see more AI and ML capabilities, which are kind of missing. Another area of improvement is its infrastructure monitoring perspective. For example, they are still using UIM, which is a good tool. But for APM, they have come to DXP. However, in terms of UIM, the unified infrastructure management, there is no DXP version or AIML version of it. So they should try to find an updated version of it so that it is not competing with the rest of the solution.
RS
Very good for transaction level monitoring, but expensive and HP needs better support and training
HP Diagnostics is a very good monitoring tool especially for transaction level monitoring -- it shows hot spots which can be drilled down to DB level, table, query, SP's, record and field level and also at Object level, Classes level,method or Augment levels instead of pinpointing bottlenecks at layer level it goes deep inside for information. It has very good tracing capabilities despite being an agent based tool compared to other agent less monitoring tools. Overall a very good tool for monitoring application diagnostics for quick and easy resolution with help of thread information. Drills down from slow, end-user transactions to the bottle necked component, method, or SQL statement, helping to solve memory, exception, and other common problems Key features and benefits • Automatically detects all components touched by a business process and traces them with no user intervention • Provides complete application visibility across the application lifecycle, enabling higher application quality when applications go live • Reduces mean time to resolution (MTTR) in your J2EE, .NET, ERP, or CRM (SAP, Oracle®, PeopleSoft) environment • Integrates fully with HP Business Availability Center software, HP LoadRunner, and HP Performance Center.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"For me, the most valuable feature is being able to check memory patterns. We check them when we do load testing or soak testing to see if there are any memory leaks."
"It covers from mainframe, all the way to dotcom, for example. CA currently covers Amazon, Microsoft Azure, Office 365 monitoring."
"Measurement of response time"
"We understand for APM, it has the ability to drill down and do the end-to-end monitoring that we are looking for."
"I have found Broadcom DX Application Performance Management to be scalable."
"Some of its valuable features include transaction traces, dashboards, and metric grouping to see combined data."
"The time it takes to track problems in applications is the most valuable return that we have from this solution."
"The initial setup is straightforward."
"The diagnostics and configuration are the solution's most valuable aspects."
"For banking and telecom solutions, it's been quite useful."
"The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out."
 

Cons

"​Needs the ability to dynamically create dashboards. Right now, we do custom dashboards. Everything is created manually."
"User interface - CA is moving towards HTML5, but still a lot is Java, old fashioned, non-customizable and not user friendly. It’s look and feel is still too technical."
"As applications move to the cloud, we need more cloud-based solutions from CA APM. This is currently unavailable."
"The integration with CA Spectrum is quite difficult to create, and it is also only one way, only being used to view alarms coming from CA APM."
"Issue resolution needs to be faster, rather than having users wait for the next release for issues to be fixed."
"The technical support is very poor."
"The solution still needs the administrator of APM to know a lot more to configure and control everything. So it's a headache for the administrator to do the daily jobs."
"The APM SQL feature doesn't perform like we would like it to. I know that's a new feature with 10.5, so it may be one of those things that gets a little better, but it should run faster."
"The interface is very old, and not very user-friendly. Most of our clients don't like the UI."
"The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details."
"The interface could be more user friendly."
 

Pricing and Cost Advice

"Dynatrace is the most expensive of these tools followed by AppDynamics which is "medium-expensive." CA APM is a bit lower in price than either Dynatrace or AppDynanics... In my opinion, if you can afford it, go for AppDynamics instead of CA APM."
"It is definitely expensive for what we get, but there isn't an alternate option at the moment."
"Depends on the size of the product you need."
"On pricing, CA is very competitive. I think that's going to help in the long run."
"There is some research needed to determine licensing costs, based on the number of DataPower instances for the Nastel agent, for example."
"The pricing structure should be based on memory or CPU usage rather than the number of agents, as it makes the solution more expensive for us."
"Althougth it is a bit expensive, it is really worth it"
"I'm unable to give information on Broadcom DX Application Performance Management licensing costs, but all Application Performance Management products have expensive pricing. This means that it's not only Broadcom that's expensive, and it would be an advantage if the cost would be a little bit cheaper."
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
20%
Computer Software Company
16%
Manufacturing Company
12%
Real Estate/Law Firm
7%
Financial Services Firm
15%
Manufacturing Company
12%
Computer Software Company
10%
Transportation Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Broadcom DX Application Performance Management?
Scalability-wise, I rate the solution a nine out of ten...there is a very easy way to deal with it by adding more servers to the application.
What needs improvement with Broadcom DX Application Performance Management?
The area of improvement is related to the areas of application onboarding and instrumentation, where the product has certain shortcomings. Broadcom needs to work on application instrumentation and ...
What is your primary use case for Broadcom DX Application Performance Management?
There are multiple users related to Broadcom DX Application Performance Management. During any severity or incident, our company's customers have dealt with their applications with the help of the ...
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Also Known As

DX APM, CA APM, CA NetQoS Performance Center, Wily Introscope, CA Wily APM, CA App Experience Analytics, CA AXA
Micro Focus Diagnostics, MF Diagnostics
 

Overview

 

Sample Customers

Lexmark, Intermountain Healthcare, National Australia Bank, BBVA Compass Bank, Innovapost, Dansk Supermarked Group, U.S. Cellular, Orange, Cetip
BSkyB, Alior Bank
Find out what your peers are saying about Broadcom DX Application Performance Management vs. OpenText Diagnostics and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.