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Broadcom DX Application Performance Management vs OpenText Diagnostics comparison

Broadcom and OpenText are both solutions in the Application Performance Monitoring (APM) and Observability category. Broadcom is ranked #34 with an average rating of 7.8, while OpenText is ranked #66. Broadcom holds a 0.5% mindshare in APM, compared to OpenText’s 0.2% mindshare. Additionally, 89% of Broadcom users are willing to recommend the solution, compared to 75% of OpenText users who would recommend it.
Broadcom DX Application Per...
Read 161 Broadcom DX Application Performance Management reviews
  • 1,639 Views
  • 819 Comparison Views
89% willing to recommend
OpenText Diagnostics
Read 4 OpenText Diagnostics reviews
  • 500 Views
  • 341 Comparison Views
75% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

Broadcom DX Application Performance Management and OpenText Diagnostics are two leading solutions in the application performance management space. Broadcom DX Application Performance Management appears to have the upper hand due to its comprehensive suite of features and strong customer service.

What features are offered by Broadcom DX Application Performance Management in comparison to OpenText Diagnostics?

Broadcom DX Application Performance Management offers robust monitoring, analytics, and alerting features. It is valued for its seamless integration with various environments and provides a holistic view of application performance. OpenText Diagnostics offers deep-dive diagnostics and tracing capabilities, detailed insights into application issues, and specialized diagnostic tools.

What areas of improvement can be found in Broadcom DX Application Performance Management in comparison to OpenText Diagnostics?

Broadcom DX Application Performance Management could benefit from enhancements in ease of use, simplification of complex features, and improved user interface. OpenText Diagnostics needs better integration capabilities, extended support for more environments, and more responsive customer service.

How is the ease of deployment and customer service of Broadcom DX Application Performance Management in comparison to OpenText Diagnostics?

Broadcom DX Application Performance Management generally has a straightforward deployment process and effective customer service, though some users report a steep learning curve. OpenText Diagnostics has a relatively simple deployment process but needs more supportive and responsive customer service.

What setup costs and ROI can be seen with Broadcom DX Application Performance Management in comparison to OpenText Diagnostics?

Broadcom DX Application Performance Management is viewed as a high-cost solution but is considered justified due to its extensive features and ROI. OpenText Diagnostics is seen as a high-value investment with quicker setup and lower initial costs, offering better short-term ROI.

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To learn more, read our detailed Broadcom DX Application Performance Management vs. OpenText Diagnostics Report (Updated: October 2024).
Buyer's Guide
Broadcom DX Application Performance Management vs. OpenText Diagnostics
October 2024
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Categories and Ranking

Broadcom DX Application Per...
Ranking in Application Performance Monitoring (APM) and Observability
34th
Average Rating
8.0
Reviews Sentiment
7.9
Number of Reviews
161
Ranking in other categories
Container Monitoring (8th)
OpenText Diagnostics
Ranking in Application Performance Monitoring (APM) and Observability
66th
Average Rating
7.8
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Broadcom DX Application Performance Management is 0.5%, down from 0.5% compared to the previous year. The mindshare of OpenText Diagnostics is 0.2%, down from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Gyanesh Rahatekar - PeerSpot reviewer
A tool helpful for dashboard creation and reporting
The area of improvement is related to the areas of application onboarding and instrumentation, where the product has certain shortcomings. Broadcom needs to work on application instrumentation and the onboarding-related part. With the tool, there is a very lengthy process to do the onboarding of an application. I don't know which version of the tool is currently running in the market. I use a very old version of the product, and I don't know what kind of features Broadcom has made available in the current release of the tool. If technical support related to the product is improved, considering what kind of product has been provided to users to ensure that the product is supported in an environment, then it would be great. Suppose there is a Java application in an environment, and it may be related to Java 5, Java 6, Java 7, or Java 8, and a user receives no technical specification related to what kind of version the application supports, including Java JDK 11 and Java JDK 17, it poses a challenge. The product does not provide details about which version of Java is supported, meaning such information related to the product is unavailable. The product's technical support is an area with certain shortcomings, where improvements are required. The technical support of the product is an area with certain shortcomings, where improvements are required. The aforementioned scenario is not just related to Java but also to all the application languages. The tool is required to build correct documentation related to its product and versions, explaining what kind of version is supported related to their onboarded applications, and it is not just related to Java but also to Python, .NET, Python.js, and PHP.
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RS
Very good for transaction level monitoring, but expensive and HP needs better support and training
HP Diagnostics is a very good monitoring tool especially for transaction level monitoring -- it shows hot spots which can be drilled down to DB level, table, query, SP's, record and field level and also at Object level, Classes level,method or Augment levels instead of pinpointing bottlenecks at layer level it goes deep inside for information. It has very good tracing capabilities despite being an agent based tool compared to other agent less monitoring tools. Overall a very good tool for monitoring application diagnostics for quick and easy resolution with help of thread information. Drills down from slow, end-user transactions to the bottle necked component, method, or SQL statement, helping to solve memory, exception, and other common problems Key features and benefits • Automatically detects all components touched by a business process and traces them with no user intervention • Provides complete application visibility across the application lifecycle, enabling higher application quality when applications go live • Reduces mean time to resolution (MTTR) in your J2EE, .NET, ERP, or CRM (SAP, Oracle®, PeopleSoft) environment • Integrates fully with HP Business Availability Center software, HP LoadRunner, and HP Performance Center.
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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"It helps us prioritize application performance issues. It has assisted triage where we can drill down and see where exactly the problem lies."
"Some of its valuable features include transaction traces, dashboards, and metric grouping to see combined data."
"Scalability-wise, I rate the solution a nine out of ten...there is a very easy way to deal with it by adding more servers to the application."
"It has a random transaction trace which gives our customers the ability to look at how their transaction performs."
"It's a very stable product."
"We receive good transactions from it with good graphs, as well, documenting the activities of total visitors on the site. We can pull the reports and provide them to the client, as required."
"The ability to accomplish the identification of the root cause of problems with applications in drill-down level by integrating the suite with tools for managing and monitoring."
"Users no longer need to depend upon the console for a compatible Java version. Now, users can directly learn the version, perform all their actions, and see all of those performance-related issues."
More Broadcom DX Application Performance Management pros
"The diagnostics and configuration are the solution's most valuable aspects."
"The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out."
"For banking and telecom solutions, it's been quite useful."
 

Cons

"Upgradability to it is a project instead of a patch. If it was actually an automated process to where it just fed updates to our product that would be great. Now, we have to spin up an effort to actually upgrade the solution."
"Broadcom DX Application Performance Management could improve its supportability to the current technologies and the end-to-end correlation feature should be done automatically without custom configurations. Additionally, there should not be any configuration changes to the client-side when deploying the solution."
"What comes to mind when you speak of a room for improvement in Broadcom DX Application Performance Management is the infrastructure agent, but my company doesn't use it, so I can't say if it's really a problem or not, but it could be the container support or cloud support that could be improved in the solution. An additional feature I'd like to see in the next release of Broadcom DX Application Performance Management is for it to have one agent for cloud and one agent for legacy, with all features included."
"The front-end representation should match other competitors such as AppDynamics."
"I think as we're all moving forward to automated deployments, it'd be nice to have that out-of-the-box with this product."
"User Experience is a BIG one. Integration of all of APM components into one swift deployment."
"With respect to SQL monitoring, it would be nice to have a little more information because it doesn't provide the full statement all of the time."
"The technical support is very poor."
More Broadcom DX Application Performance Management cons
"The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details."
"The interface could be more user friendly."
"The interface is very old, and not very user-friendly. Most of our clients don't like the UI."
 

Pricing and Cost Advice

"On pricing, CA is very competitive. I think that's going to help in the long run."
"I'm unable to give information on Broadcom DX Application Performance Management licensing costs, but all Application Performance Management products have expensive pricing. This means that it's not only Broadcom that's expensive, and it would be an advantage if the cost would be a little bit cheaper."
"Depends on the size of the product you need."
"It is definitely expensive for what we get, but there isn't an alternate option at the moment."
"The license for Broadcom DX Application Performance Management is annual. The licensing model could improve because there is not any limit to deploying the agent, there should be some limits on it."
"Broadcom is a better and cheaper option from the financial perspective. It also depends on the DLP plug."
"There is some research needed to determine licensing costs, based on the number of DataPower instances for the Nastel agent, for example."
"Pricing and licensing are not issues."
More Broadcom DX Application Performance Management pricing and cost advice
Information not available
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
16%
Manufacturing Company
14%
Real Estate/Law Firm
6%
Computer Software Company
22%
Financial Services Firm
13%
Manufacturing Company
12%
Transportation Company
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Broadcom DX Application Performance Management?
Scalability-wise, I rate the solution a nine out of ten...there is a very easy way to deal with it by adding more servers to the application.
See all answers
What is your experience regarding pricing and costs for Broadcom DX Application Performance Management?
The pricing structure should be based on memory or CPU usage rather than the number of agents, as it makes the solution more expensive for us. The pricing structure is too high and becomes increasi...
See all answers
What needs improvement with Broadcom DX Application Performance Management?
The area of improvement is related to the areas of application onboarding and instrumentation, where the product has certain shortcomings. Broadcom needs to work on application instrumentation and ...
See all answers
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Comparisons

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Compared 8% of the time
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Compared 59% of the time
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AppDynamics vs OpenText Diagnostics
Compared 41% of the time
More OpenText Diagnostics Competitors
 

Product Reports

Buyer's Guide
Broadcom DX Application Performance Management
November 2024
Broadcom DX Application Performance Management reportDownload Broadcom DX Application Performance Management product report
Buyer's Guide
Application Performance Monitoring (APM) and Observability
November 2024
OpenText Diagnostics reportDownload OpenText Diagnostics product report
 

Also Known As

DX APM, CA APM, CA NetQoS Performance Center, Wily Introscope, CA Wily APM, CA App Experience Analytics, CA AXA
Micro Focus Diagnostics, MF Diagnostics
 

Learn More

Broadcom
OpenText
 

Overview

Broadcom DX Application Performance Management is a cutting-edge next-generation APM that goes beyond the traditional aspects of what other APMs provide by offering fully integrated AIOPS (Artificial Intelligence for IT Operations) capabilities embedded in the solution. This enables Broadcom DX Application Performance Management better opportunities to detect anomalies faster, correctly anticipate behavior, and perform intuitive automatic corrective processes. The solution is able to provide comprehensive full stack end-to-end monitoring and deliver complete visibility and a nearly flawless user experience.

Broadcom DX Application Performance Management Benefits

Broadcom DX Application Performance Management has many valuable key features. Some of its most useful features include:

  • Improves visibility: Users gain complete 360-degree visibility with all applications, infrastructure, and end users in modern, traditional, and all cloud-based environments.
  • Continuous improvement: Intuitive automated feedback is provided throughout the entire software development lifecycle.
  • Scalability: The solution is easily scalable to the enterprise level with very easy to use administration.
  • Improved user experience: The solution provides intuitive dynamic insights concerning overall application performance and across the complete user journey.

Broadcom DX Application Performance Management Features

There are many benefits to implementing Broadcom DX Application Performance Management. Some of the biggest advantages the solution offers include:

  • Custom personalized dashboards: Users are able to create their own specific views based on unique task-driven individualized requirements. This allows for comprehensive intuitive cross-domain analysis of the entire ecosystem and application usage from both synthetic and real user perspectives.
  • Fast, straightforward deployment: The solution offers an automated, zero-touch deployment process that better facilitates the monitoring and discovery of cloud-based and container applications. 
  • Improved administration processes: Agent administration and overall lifecycle processes are simplified, making configurations, deployments, and upgrades very simple.
  • Intuitive analysis: The solutions AIOPS processes provide for inherent root-cause detection and anomaly discovery to diagnose potential issues or problems immediately.
  • Improved visibility: Presented views are task-relevant to facilitate improved group topologies, and time-based to display the impact of performance anomalies. 
  • Improved mapping: Relationship mapping enables users to visualize all aspects of the environment with options to deep dive across entire applications, network layers, and infrastructure. 
  • Application support: The solution has functionality with Java, .Net, PHP, Node.js, Docker, Kubernetes, AWS, Google Cloud, and more. 
  • Flexibility: The solution is available both on premises and as a SaaS.

Reviews from Real Users

“The most valuable feature of Broadcom DX Application Performance Management for me is transaction monitoring. “ A Peerspot user who is an Applications Engineer at a financial services firm.

“The most valuable features are the low overhead, the ability to monitor production on 24/7 principle, the ability to decrease time to discover the point of failure in the IT infrastructure or the application environment in a short period of time, reporting for analyzing the performance of the application for improving the code optimizing process.” A.Jurisic, CEO at Pio Pet d.o.o.

“What is most valuable about this solution is that it completely monitors code-level visibility. We benefit from this as we're able to capture any performance issues from an application, then raise and forward those issues to the applicable team more quickly.” S. Doddi, APM consultant at Tech Mahindra Limited 

Diagnostics software monitors application transaction health in traditional, virtualized and cloud environments allowing quick isolation and resolution of issues. It gives you a common tool to easily collaborate across the entire application lifecycle and release higher-quality applications. Diagnostics software provides deep drill down into transactions from the end user through the back end. And it uniquely serves as a single tool set for pre-production and production to diagnose application performance bottlenecks quickly and improve quality.
 

Sample Customers

Lexmark, Intermountain Healthcare, National Australia Bank, BBVA Compass Bank, Innovapost, Dansk Supermarked Group, U.S. Cellular, Orange, Cetip
BSkyB, Alior Bank
Buyer's Guide
Broadcom DX Application Performance Management vs. OpenText Diagnostics
October 2024
Free Report: Broadcom DX Application Performance Management vs. OpenText Diagnostics
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