Try our new research platform with insights from 80,000+ expert users

Broadcom DX Application Performance Management vs New Relic comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024
 

Categories and Ranking

Broadcom DX Application Per...
Ranking in Application Performance Monitoring (APM) and Observability
33rd
Average Rating
8.0
Reviews Sentiment
7.9
Number of Reviews
161
Ranking in other categories
Container Monitoring (8th)
New Relic
Ranking in Application Performance Monitoring (APM) and Observability
3rd
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
157
Ranking in other categories
Network Monitoring Software (6th), IT Infrastructure Monitoring (5th), IT Operations Analytics (2nd), Mobile APM (2nd), Cloud Monitoring Software (4th), AIOps (3rd)
 

Mindshare comparison

As of December 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of Broadcom DX Application Performance Management is 0.5%, down from 0.5% compared to the previous year. The mindshare of New Relic is 8.3%, down from 10.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Q&A Highlights

it_user3396 - PeerSpot reviewer
Jun 19, 2014
 

Featured Reviews

Gyanesh Rahatekar - PeerSpot reviewer
A tool helpful for dashboard creation and reporting
The area of improvement is related to the areas of application onboarding and instrumentation, where the product has certain shortcomings. Broadcom needs to work on application instrumentation and the onboarding-related part. With the tool, there is a very lengthy process to do the onboarding of an application. I don't know which version of the tool is currently running in the market. I use a very old version of the product, and I don't know what kind of features Broadcom has made available in the current release of the tool. If technical support related to the product is improved, considering what kind of product has been provided to users to ensure that the product is supported in an environment, then it would be great. Suppose there is a Java application in an environment, and it may be related to Java 5, Java 6, Java 7, or Java 8, and a user receives no technical specification related to what kind of version the application supports, including Java JDK 11 and Java JDK 17, it poses a challenge. The product does not provide details about which version of Java is supported, meaning such information related to the product is unavailable. The product's technical support is an area with certain shortcomings, where improvements are required. The technical support of the product is an area with certain shortcomings, where improvements are required. The aforementioned scenario is not just related to Java but also to all the application languages. The tool is required to build correct documentation related to its product and versions, explaining what kind of version is supported related to their onboarded applications, and it is not just related to Java but also to Python, .NET, Python.js, and PHP.
Iqbal Khowaja - PeerSpot reviewer
Has a simple user interface and end-to-end monitoring and self-healing features
My organization uses many application performance management solutions, such as AppDynamics, New Relic APM, Splunk, and Datadog. I'm the CTO for the state of Hawaii, and across the board, different departments use different APM tools. I'm using the latest version of New Relic APM, but I cannot recall the exact version. My company has a dozen engineers using and monitoring New Relic APM. I'd tell anyone planning to use New Relic APM that it has to fit what you have. For example, most of my company's payload is in AWS, and the tool has adopters and features that CloudWatch cannot provide. Still, New Relic APM can, so you should do a demo or trial run first and see if it's a tool that'll help you with end-to-end monitoring. New Relic APM is working well for my company, so an excellent way to start is to do a trial run to see how the tool works out for your current applications. My rating for the tool is nine out of ten because my experience with it has been great. New Relic also worked closely with my company and has always been upfront on what's available and what's not. My company is a New Relic APM customer.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"We are able to spot issues much quicker with the use of the out-of-the-box metrics given to us by CA. But we also develop that further with the use of the EPA Agent and expand what we can give and show the business by creating our own scripts. This has allowed us to develop our own self-monitoring and before anybody else sees the issue we are on hand to solve that as quickly as possible."
"CA APM is very scalable and used in a clustered environment because it supports more than its technical capacity."
"Gives us the ability to know how our application is performing in real-time."
"For me, the most valuable feature is being able to check memory patterns. We check them when we do load testing or soak testing to see if there are any memory leaks."
"Now, we know we have a problem, because there is a primary layer of alerting or metrics monitoring put in place, that is the good part."
"The most valuable feature of Broadcom DX Application Performance Management for me is transaction monitoring. The technical support provided for the solution is also an advantage."
"The features that I find most valuable are related to network monitoring."
"Standard available reports provide us with an automatic insight into the top ten situations to watch. It would have been extremely difficult to program such a report ourselves, and to my knowledge no other competitor can match this functionality."
"You don't have to go through a list of 500 servers."
"The most valuable feature is the ability to manage the application flow."
"The VPN is one of the solution's most valuable features for us."
"It is a one stop shop and integrated with PagerDuty seamlessly. The solution is pretty self-contained."
"We appreciate the way that this solution allows us to monitor the ongoing status of the UI at any given time."
"Every time there is a crisis, high traffic, or if we see a problem with a server, we go to New Relic and monitor it to determine the cause."
"The most valuable feature is the ability to receive in-depth information about applications. It can detect a lot of important information."
"The product allows the developer to see the actual problems in the applications."
 

Cons

"We need more capabilities to analyze the information that tools collects; for example, using artificial intelligence, or something like that."
"The front-end representation should match other competitors such as AppDynamics."
"What comes to mind when you speak of a room for improvement in Broadcom DX Application Performance Management is the infrastructure agent, but my company doesn't use it, so I can't say if it's really a problem or not, but it could be the container support or cloud support that could be improved in the solution. An additional feature I'd like to see in the next release of Broadcom DX Application Performance Management is for it to have one agent for cloud and one agent for legacy, with all features included."
"Support could be much better."
"It doesn't have a proper database, and the configuration is very difficult."
"Lacks some integration between all the tools."
"Technical support needs to be more responsive and address support tickets more quickly."
"Needs custom dashboards."
"The solution should include more detailed reports for SQL database requests."
"New Relic is very slow, and the app is a bit frustrating to use, which is something that has been happening a lot in the past year. During the last six months, I have noticed that it has become extremely laggy."
"We have had issues with our agents going offline."
"The initial setup can be made easier. Like Mixpanel, New Relic can also have a step-by-step guide for the setup process."
"The monitoring is only as good as the alerts that it produces. By having it set up fine grain alerting, it is a bit of a pain."
"The browser isn't exactly reliable."
"The price could improve."
"We would like to receive more AWS-specific details from the New Relic Dashboard, like EC2 health."
 

Pricing and Cost Advice

"Althougth it is a bit expensive, it is really worth it"
"The pricing structure should be based on memory or CPU usage rather than the number of agents, as it makes the solution more expensive for us."
"On pricing, CA is very competitive. I think that's going to help in the long run."
"Broadcom is a better and cheaper option from the financial perspective. It also depends on the DLP plug."
"Setup costs are quite competitive relative to other solutions, and simpler."
"Depends on the size of the product you need."
"It is definitely expensive for what we get, but there isn't an alternate option at the moment."
"Negotiate a lot, but do not forget to buy the product because it is worth it."
"The monthly cost os $1000 per server per month, but it could be even more. We pay about $250 for the server, and then New Relic wants over $1000 to give us statistics on those servers."
"I think it's overpriced for the technical support that we get. We spent over 1,00,000 USD a year."
"Comparatively, the pricing is expensive."
"The pricing is fine."
"The pricing could be better. We did not purchase the full version. Maybe if we applied all the other features of the full version of New Relic, we could get all the features that we feel are missing."
"The solution is priced reasonably. New Relic APM is one of the best products for me because it's economical, so anyone can easily pick it over other solutions and use it."
"It would be nice if we could buy it annually instead of monthly."
"The price of New Relic could improve. It is expensive."
report
Use our free recommendation engine to learn which Application Performance Monitoring (APM) and Observability solutions are best for your needs.
824,168 professionals have used our research since 2012.
 

Answers from the Community

it_user3396 - PeerSpot reviewer
Jun 19, 2014
Jun 19, 2014
Saluting Henry from another Henry! Thanks for your sound advice. Henry
2 out of 9 answers
it_user118554 - PeerSpot reviewer
May 20, 2014
All three are good tools for monitoring web application transactions. Of course, CA has a much broader set of capabilities than the other two - can monitor networks, servers, databases, etc. AppDynamics provides a product that you can use in-house. NewRelic is only a SaaS offering. Which of these is best for you - depends on what you need. If you already have CA deployed, you are probably looking at just web transaction monitoring then. AppDynamics and NewRelic are more current in this area than CA Wily.
it_user112596 - PeerSpot reviewer
May 20, 2014
From my experience with CA Wily, it's more expensive and requires a long implementation, it is also less flexible. We did not consider New Relic because we did not want to have our sensitive data hosted in the cloud. Not acceptable in our business. AppDynamics offered a short implementation time, immediate satisfaction and only required fine-tuning afterwards. Also the pricing was lower then CA Wily.
 

Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
18%
Manufacturing Company
12%
Real Estate/Law Firm
6%
Educational Organization
51%
Financial Services Firm
8%
Computer Software Company
8%
Manufacturing Company
4%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Broadcom DX Application Performance Management?
Scalability-wise, I rate the solution a nine out of ten...there is a very easy way to deal with it by adding more servers to the application.
What is your experience regarding pricing and costs for Broadcom DX Application Performance Management?
The pricing structure should be based on memory or CPU usage rather than the number of agents, as it makes the solution more expensive for us. The pricing structure is too high and becomes increasi...
What needs improvement with Broadcom DX Application Performance Management?
The area of improvement is related to the areas of application onboarding and instrumentation, where the product has certain shortcomings. Broadcom needs to work on application instrumentation and ...
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about New Relic Insights?
The product's initial setup phase was very easy.
What needs improvement with New Relic Insights?
It helps prevent issues but does not cause losses. The error messages and deep insights may help us find the root cause and resolve the issue. It could be bit better. We are looking at sorting the ...
 

Also Known As

DX APM, CA APM, CA NetQoS Performance Center, Wily Introscope, CA Wily APM, CA App Experience Analytics, CA AXA
New Relic Browser, New Relic Applied Intelligence, New Relic Insights, New Relic Synthetics, New Relic Servers, New Relic APM
 

Overview

 

Sample Customers

Lexmark, Intermountain Healthcare, National Australia Bank, BBVA Compass Bank, Innovapost, Dansk Supermarked Group, U.S. Cellular, Orange, Cetip
World Fuel Services, Verizon, FootLocker, McDonald's, Trainline, Mondia Media, Confused, Costa Coffee, Ryanair, Marks & Spencer, William Hill, Delivery Hero, Skyscanner, BASF, DAZN, Veygo, Virtuo, movingimage, talabat, Australia Post, Tokopedia, Seven Network, Virgin Australia, Zomato, BigBasket, Mercado Libre, Lending Club
Find out what your peers are saying about Broadcom DX Application Performance Management vs. New Relic and other solutions. Updated: December 2024.
824,168 professionals have used our research since 2012.