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AppDynamics Server Monitoring vs BigPanda comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
AppDynamics Server Monitoring support is responsive and praised, but resolution times could improve; users rate it 8-9 out of 10.
No sentiment score available
BigPanda's customer support varies, with some users praising promptness and effectiveness, while others face delays and poor availability.
 

Room For Improvement

Sentiment score
5.0
AppDynamics Server Monitoring needs better integration, usability, and cloud-native features, while pricing and setup complexity remain concerns.
Sentiment score
6.3
BigPanda requires better cost efficiency, integrations, observability, AI, visualization, UI, multi-cloud environment, event correlation, and automation improvements.
 

Scalability Issues

Sentiment score
8.5
AppDynamics Server Monitoring excels in scalability and flexibility, managing large setups well, especially in cloud environments.
No sentiment score available
BigPanda is noted for managing large infrastructures, though some users express concerns about scalability and additional licensing needs.
 

Setup Cost

Sentiment score
5.0
AppDynamics Server Monitoring is costly, with negotiable pricing but justified by benefits, challenging for smaller organizations in some regions.
No sentiment score available
BigPanda costs $200,000 annually, with users finding it reasonably priced, flexible in setup, and sometimes cheaper than competitors.
 

Stability Issues

Sentiment score
8.5
AppDynamics Server Monitoring is highly stable, rated nine out of ten, with occasional minor issues quickly resolved.
Sentiment score
5.8
BigPanda is stable but users have reliability concerns about alerts and incidents, partly due to its newness and unfamiliarity.
 

Valuable Features

Sentiment score
8.5
AppDynamics Server Monitoring offers real-time performance, end-to-end visibility, quick implementation, and excels in SAP monitoring accuracy.
No sentiment score available
BigPanda excels with a user-friendly interface, seamless integrations, AI-driven event correlation, anomaly detection, and efficient notifications.
 

Categories and Ranking

AppDynamics Server Monitoring
Ranking in IT Infrastructure Monitoring
15th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
20
Ranking in other categories
No ranking in other categories
BigPanda
Ranking in IT Infrastructure Monitoring
54th
Average Rating
7.2
Reviews Sentiment
6.1
Number of Reviews
12
Ranking in other categories
IT Alerting and Incident Management (12th), AIOps (18th)
 

Mindshare comparison

As of November 2024, in the IT Infrastructure Monitoring category, the mindshare of AppDynamics Server Monitoring is 0.6%, up from 0.6% compared to the previous year. The mindshare of BigPanda is 1.1%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Rahul -Jain - PeerSpot reviewer
User-friendly and provides good response time from the end-to-end server
We are not using the alerts as we have different mechanisms called resilience testing or kiosk testing. The DevOps team uses the alerts. During production, they will get alerts when they see the CPU utilization going beyond the 60% or 70% benchmark they have set. AppDynamics and Dynatrace are the only two tools that provide accurate or stable end-to-end response time. These two tools can show you everything that's going on from the back end. If we are doing performance testing or any testing, these two tools can provide us with every detail about what's happening in the back end from the server side that we can't see. Overall, I rate the solution a nine out of ten.
Ankit-Mathur - PeerSpot reviewer
Offers comprehensive alert monitoring and a user-friendly interface but requires manual validation to provide accurate alerts
For new users, I would advise using BigPanda for its comprehensive alert monitoring and integration with ServiceNow. Its mapping capabilities and user-friendly interface make it valuable for incident analysis and prioritization. As users become more familiar with the tool, its full potential will become apparent, enhancing efficiency and effectiveness over time. It is easy for someone to learn to use BigPanda for the first time. We start with basic examples that everyone can understand, then provide verbal introductions followed by hands-on training over two weeks. We encourage making mistakes and asking questions to ensure understanding. It depends on the trainer's approach, but with proper guidance, anyone can learn effectively. Overall, I would rate BigPanda as a five out of ten. For it to be a perfect ten, it would need to consistently provide accurate alerts without requiring manual validation. This means it should effectively suppress similar incidents, eliminating the need for constant monitoring. Once it reaches this level of reliability, BigPanda would be exceptional.
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Top Industries

By visitors reading reviews
Financial Services Firm
31%
Computer Software Company
20%
Manufacturing Company
6%
Government
5%
Financial Services Firm
23%
Computer Software Company
18%
Manufacturing Company
9%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about AppDynamics Server Monitoring?
The platform is reliable in identifying the core system issues.
What is your experience regarding pricing and costs for AppDynamics Server Monitoring?
AppDynamics Server Monitoring is an expensive solution. The solution costs 5,000 per user.
What needs improvement with AppDynamics Server Monitoring?
The solution's pricing could be improved and made more competitive.
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about BigPanda?
One of the most valuable features of BigPanda is its user-friendly interface.
 

Learn More

Video not available
 

Overview

 

Sample Customers

Sony, DirecTV, UBS, The Container Store, The Neta Porter Group, Nasdaq, Cisco, eHarmony, Hallmark, Overstock, Expedia
Nagios, ServiceNow, ITSM, NOC, CMDB Evolved, RemedyIncident Management Process
Find out what your peers are saying about AppDynamics Server Monitoring vs. BigPanda and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.