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AppDynamics Server Monitoring vs BigPanda comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Oct 9, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AppDynamics Server Monitoring
Ranking in IT Infrastructure Monitoring
15th
Average Rating
8.2
Reviews Sentiment
7.3
Number of Reviews
20
Ranking in other categories
No ranking in other categories
BigPanda
Ranking in IT Infrastructure Monitoring
53rd
Average Rating
7.2
Reviews Sentiment
6.1
Number of Reviews
12
Ranking in other categories
IT Alerting and Incident Management (12th), AIOps (18th)
 

Mindshare comparison

As of January 2025, in the IT Infrastructure Monitoring category, the mindshare of AppDynamics Server Monitoring is 0.6%, down from 0.7% compared to the previous year. The mindshare of BigPanda is 1.1%, up from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
IT Infrastructure Monitoring
 

Featured Reviews

Rahul -Jain - PeerSpot reviewer
User-friendly and provides good response time from the end-to-end server
We are not using the alerts as we have different mechanisms called resilience testing or kiosk testing. The DevOps team uses the alerts. During production, they will get alerts when they see the CPU utilization going beyond the 60% or 70% benchmark they have set. AppDynamics and Dynatrace are the only two tools that provide accurate or stable end-to-end response time. These two tools can show you everything that's going on from the back end. If we are doing performance testing or any testing, these two tools can provide us with every detail about what's happening in the back end from the server side that we can't see. Overall, I rate the solution a nine out of ten.
Ankit-Mathur - PeerSpot reviewer
Offers comprehensive alert monitoring and a user-friendly interface but requires manual validation to provide accurate alerts
For new users, I would advise using BigPanda for its comprehensive alert monitoring and integration with ServiceNow. Its mapping capabilities and user-friendly interface make it valuable for incident analysis and prioritization. As users become more familiar with the tool, its full potential will become apparent, enhancing efficiency and effectiveness over time. It is easy for someone to learn to use BigPanda for the first time. We start with basic examples that everyone can understand, then provide verbal introductions followed by hands-on training over two weeks. We encourage making mistakes and asking questions to ensure understanding. It depends on the trainer's approach, but with proper guidance, anyone can learn effectively. Overall, I would rate BigPanda as a five out of ten. For it to be a perfect ten, it would need to consistently provide accurate alerts without requiring manual validation. This means it should effectively suppress similar incidents, eliminating the need for constant monitoring. Once it reaches this level of reliability, BigPanda would be exceptional.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The auto-discovery of the logs is the most valuable feature. It requires minimal configuration, we just need to set up on once and it automatically detects through the code."
"The solution's most valuable features are its end-user monitoring and AI functionalities."
"The event alerting feature or the trigger system is what I like most about AppDynamics Server Monitoring. Whenever an issue occurs, the tool automatically generates an even trigger that tells engineers in the company to take action, so it's an essential feature of AppDynamics Server Monitoring. Another valuable feature of the tool is end-to-end monitoring, which means if you need to debug, you can go transaction by transaction, where the issue lies, and how it's linked. For example, if it's a low-performance issue, you can look into it more through AppDynamics Server Monitoring in terms of which area takes too much time to execute. You can also see the SQL queries and the kind of query going on through the tool."
"The product has the ability to drill down to the errors whenever we have issues."
"The platform is reliable in identifying the core system issues."
"The solution offers great visibility that allows you to track where errors originated."
"The alert mechanism in AppDynamics enhances server management tasks by using agents installed on each server."
"This solution gives us quite good insights that we might otherwise overlook, or it might take a really long time to debug those issues."
"We have also made extensive use of the outbound integrations to ticketing systems (JIRA) and collaboration tools (Slack). The main driver for us has been getting all alerting into a single UI and enabling us to streamline our incident management process."
"One of the most valuable features of BigPanda is its user-friendly interface."
"Alert deduplication and correlation - In an environment like the NOC where you're ingesting hundreds and thousands of alerts from various monitoring sources, it's time consuming and difficult to go through individual alerts and also difficult to spot critical issues. It's been great to have BigPanda not only deduplicate alerts but also correlate alerts that are seemingly unrelated, to create a clearer picture."
"A user-friendly solution."
"The most valuable features of BigPanda are the API integration was good. It enables us to do faster onboarding."
"The event correlation is really good and it is able to reduce the noise. It is a good tool for anomaly detection."
"BigPanda integrates well with other solutions, such as WatchGuard,"
"The best of a bad lot was the error message deduping."
 

Cons

"An area for improvement in AppDynamics Server Monitoring is integration; in particular, it needs a better way to integrate with custom applications such as Siebel CRM. Right now, it's challenging to integrate AppDynamics Server Monitoring with Siebel CRM because it sometimes gives an error and cannot integrate properly."
"The one thing that I find it difficult in using AppDynamics is, for any new user, it's not easy for him or her to configure the transactions in AppDynamics because the UI is pretty complex. The configuration is pretty complex for a new, fresh user. They can make the UI simpler, that'll be very helpful for anyone to configure their website in AppDynamics."
"The tool should provide information like the number of connections and processes utilized in real time."
"Things are being done differently in the industry now, and many of these problems are being solved with cloud databases."
"The product’s dashboard could be more easy to implement."
"If we consider the implementation of alternative solutions, such as Dynatrace, there is a notable difference in the approach to agent-based service monitoring. For instance, Dynatrace employs a single-agent solution, which can pose security concerns. When installing Dynatrace, granting the agent ld pro payload rights is a requirement. In contrast, our solution ensures a more secure approach by not requiring root and administration access. While we currently utilize an agent-based solution, there may be a shift in the next one or two years, possibly with the adoption of Open Telemetry. It's anticipated that many APM vendors, including Dynatrace, may alter their structure or strategy for implementation. However, as of now, the trend is towards an increasing number of implementations daily."
"The solution’s setup is a bit complex."
"The solution's pricing could be improved and made more competitive."
"The observability can be enriched with regards to infrastructure and the application-integrated environment. The dashboard and reports could be improved."
"The cost of this product is too high compared to New Relic."
"The solution could improve by having better integration."
"The UI for this solution could be improved. It is very hard to find what you are looking for."
"Analytics is an area for improvement, being able to break down the actions that are being taken by users of BigPanda, as well as the auto-magical work that is being done by BigPanda."
"Our infrastructure is quite large - tens of thousands of servers, often with 30-plus checks running on each host with one minute intervals. This generates a lot of data often in bursts (when we have a large scale failure). This has caused some delay in the ingestion pipeline."
"BigPanda could improve by syncing its threshold settings with Dynatrace to align with users' familiarity."
"We had to use a partner for the deployment."
 

Pricing and Cost Advice

"AppDynamics Server Monitoring is an expensive solution."
"The pricing for AppDynamics Server Monitoring in Africa and the Middle East is too expensive, so it's very hard to sell it to customers. If there could be different pricing or package for the region, that would be great. My company pays for the license of AppDynamics Server Monitoring on a per-agent, per-server basis. It's $700 to $1000 per server, and it's paid annually. My company is on a subscription model for the solution. On a scale of one to five, where one is expensive and five is cheap, my rating for the price of AppDynamics Server Monitoring is a two."
"The tool is expensive."
"The licensing cost is fairly high"
"AppDynamics Server Monitoring is an expensive solution."
"AppDynamics Server Monitoring is a very expensive product, but if you negotiate well, you get value for money...My company used to make early payments toward the licensing costs of the solution, but now my company has opted for a different licensing model."
"The solution has a high cost."
"The pricing for AppDynamics is expensive, but it is possible to negotiate special pricing through bids."
"BigPanda is cheaper than the competitors."
"The price of BigPanda is in the middle compared to other solutions."
"We pay $200,000 USD per year."
"They were great to work with on pricing/licensing. Given we are a high-growth company, we needed a flexible site license."
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Top Industries

By visitors reading reviews
Financial Services Firm
32%
Computer Software Company
22%
Manufacturing Company
6%
Government
5%
Financial Services Firm
23%
Computer Software Company
19%
Manufacturing Company
9%
Insurance Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about AppDynamics Server Monitoring?
The platform is reliable in identifying the core system issues.
What is your experience regarding pricing and costs for AppDynamics Server Monitoring?
AppDynamics Server Monitoring is an expensive solution. The solution costs 5,000 per user.
What needs improvement with AppDynamics Server Monitoring?
The solution's pricing could be improved and made more competitive.
Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
What do you like most about BigPanda?
One of the most valuable features of BigPanda is its user-friendly interface.
 

Learn More

Video not available
 

Overview

 

Sample Customers

Sony, DirecTV, UBS, The Container Store, The Neta Porter Group, Nasdaq, Cisco, eHarmony, Hallmark, Overstock, Expedia
Nagios, ServiceNow, ITSM, NOC, CMDB Evolved, RemedyIncident Management Process
Find out what your peers are saying about AppDynamics Server Monitoring vs. BigPanda and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.