

Splunk AppDynamics and Centreon compete in the comprehensive monitoring solutions category. Splunk AppDynamics appears to have the upper hand due to its strong focus on end-to-end business transaction tracking and superior integration capabilities.
Features: Splunk AppDynamics excels with end-to-end business transaction tracking, detailed code-level diagnostics, and automatic baselines for real-time alerts. Its hardware monitoring capabilities are robust, providing comprehensive insights across environments. Centreon offers robust infrastructure monitoring with effective templates for rapid configuration and customizable options, making it ideal for network monitoring and streamlined management across multiple data centers.
Room for Improvement: Splunk AppDynamics faces criticism for its complex licensing model and high cost. It could enhance network monitoring and increase support for emerging technologies and cloud environments. Centreon users highlight the need for improved API functionality, better cloud monitoring, and enhanced integration with other systems. Service monitoring and predictive analytics are also areas for potential improvement.
Ease of Deployment and Customer Service: Splunk AppDynamics offers flexible deployment options across public, private, and hybrid clouds, catering to varied organizational needs. It is praised for its responsive and expert technical support. Centreon primarily supports on-premises and hybrid environments, reflecting its infrastructure monitoring focus. While it receives praise for customer service, its technical support needs improvement, especially regarding cloud capabilities and API features.
Pricing and ROI: Splunk AppDynamics is recognized for its premium pricing, offset by substantial ROI due to reduced incident resolution times and improved performance insights. It offers flexible licensing, but its high cost is a concern. Centreon presents a cost-effective open-source model for basic needs, becoming more expensive with advanced features. Its pricing structure offers good value for large enterprises requiring extensive monitoring across systems and regions.
Centreon provides timesaving and costsaving benefits as it lets us manage multiple devices on a single platform.
It significantly saves time by automating monitoring tasks and reduces costs as it requires fewer resources.
Overall, as a production gatekeeper, we achieve at least 50% efficiency immediately, with potential savings ranging from 60 to 70% as well, reinforcing why it is a popular tool in the banking industry.
According to errors, exceptions, and code-level details related to their application performance on a daily basis, the application development team tries to help with Splunk AppDynamics to reduce errors and exceptions, which helps the end users get application availability and feel more confident.
To understand the magnitude of it, when the company asked to replace Splunk AppDynamics with another tool, I indicated that for the proposed tool, we would need five people to do the analysis that Splunk AppDynamics enables me to do.
We do not have direct access to Centreon's technical support.
If issues arise, like services appearing as down in Centreon, technical support helps check the polar-server communication.
Technical support from Centreon responds within 24 hours and resolves issues quickly.
AppDynamics is much more helpful.
We got a contact, an account manager, to work directly with for technical support.
They help us resolve any issues raised by our team relating to operations, application instrumentation, or any other issues.
Occasionally, for several hours, we do not receive any alerts, causing a business impact.
We use other tools for adding and deploying configured devices, but direct access from Centreon would be beneficial.
We have reached maximum capacity in our tier, and extending capacity has not been cost-effective from Splunk's perspective.
I would rate the scalability of Splunk AppDynamics as a nine out of ten.
I assess how Splunk AppDynamics scales with the growing needs of my organization as good, since we are growing and adding more servers.
Sometimes we do not receive alerts, causing business impact, and users ask why no alerts were received.
Centreon is a much more straightforward and stable tool compared to Icinga.
It is necessary to conduct appropriate testing before deploying them in production to prevent potential outages.
There are no issues or bugs with the 20.4 version; it is very stable with no functionality or operational issues.
Splunk AppDynamics is superior to any alternative, including Dynatrace.
Enhancements are needed in identifying configuration issues, providing real-time alerts in case of issues, and improving the HTTP configuration tasks.
Reliability is sometimes an issue. Centreon has a developer mode and production mode, but sometimes alerts don't come through in production mode.
While Centreon excels at server-level monitoring, it lacks the ability to track web app availability and latency, unlike Dynatrace, which is efficient in this area.
Splunk AppDynamics does not support the complete MELT framework, which includes metrics, events, logging, and tracing for the entire stack.
If AppDynamics could develop a means to monitor without an agent, it could significantly improve application performance and reduce potential problems.
A good integration with Splunk would be very interesting, as Splunk is a good product for logs, and that part is currently missing in Splunk AppDynamics.
Centreon's pricing is not very expensive.
We completed a three-year deal for Splunk and for AppDynamics, which costs millions of dollars.
Customers have to pay a premium price, however, they receive considerable value from the product.
All these solutions at the moment are cheap, but it is like paying for insurance; you pay insurance to avoid major damage.
Monitoring is a fundamental pillar of technical support, and Centreon streamlines this process, reducing the need for extensive manual checks.
Centreon's real-time monitoring, despite having some manual aspects, supports us in managing our operations effectively.
Centreon allows us to monitor all of our devices on one platform.
We have multiple tools, but end users prefer to use Splunk AppDynamics because their portal navigation is very simple and clear.
The real user monitoring and digital experience monitoring effectively track actual user experience with the applications, including page loading, interaction time for both desktop and mobile applications.
This is the best feature because, although you can't monitor a whole application at once, Splunk AppDynamics gives you the option that if there is any failure—simple failure regarding anything set up as per our use cases—you will get an alert.
| Product | Market Share (%) |
|---|---|
| Splunk AppDynamics | 2.6% |
| Centreon | 2.1% |
| Other | 95.3% |

| Company Size | Count |
|---|---|
| Small Business | 11 |
| Midsize Enterprise | 5 |
| Large Enterprise | 14 |
| Company Size | Count |
|---|---|
| Small Business | 55 |
| Midsize Enterprise | 36 |
| Large Enterprise | 193 |
Centreon is an all-in-one IT monitoring solution that is a network, system, applicative supervision, and monitoring tool. It is free and open source, and one of the most flexible and powerful monitoring softwares on the market.
Centreon Features
Centreon has many valuable key features. Some of the most useful ones include:
Centreon Benefits
There are several benefits to implementing Centreon. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by Centreon users.
PeerSpot user Thor M., CEO at a tech services company, says, "The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks. It provides a nice benefit when it comes to helping align IT operations with business objectives. The top-down views, dashboards, and business context reporting are things that are nice to have because you want to be able to show the customer that everything is working, that problems have been addressed, and that you're providing value.”
Thomas C., Managing Director, Canada at Eva, comments, “The most valuable feature of the solution is the flexibility, the ability to integrate all kinds of equipment. As long as something has an IP you can monitor it. What we try to achieve all the time is not only saying a company's system is available, but to give additional data on the performance of the equipment. So the flexibility is what matters the most to us, where we can script everything. Centreon has a lot of Plugin Packs, meaning they support, by design, a lot of devices. And on top of that, we have the ability to add our own scripts and do whatever we want and display the data as we want in the central dashboards.”
Marcilio L., President at ITS Solucoes, expresses, "The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."
Florent Q., Network Engineer at a computer software company, mentions, "The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of Centreon, you can display it. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP. The most useful feature for me is that you can create your own plugin and monitoring query."
Splunk AppDynamics enhances application performance monitoring with advanced diagnostics and real-time insights, offering seamless end-to-end transaction tracking and infrastructure visibility.
AppDynamics provides critical tools for businesses to analyze application behavior and performance. Through innovative features like transaction snapshot analysis and adaptable dashboards, users can quickly identify and address issues, ensuring high levels of system uptime and efficiency. It is designed to support complex environments including Kubernetes and AWS, enhancing user experience by detecting performance issues early. Despite needing improvements in network monitoring and integration, it remains a robust option for tracking application health.
What are the key features of AppDynamics?In industries like financial services and e-commerce, AppDynamics facilitates performance tracking across distributed systems, optimizing infrastructure to meet consumer demands. It excels in environments needing precise transaction monitoring and is pivotal in delivering high value and satisfaction.
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