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AppDynamics vs eG Enterprise comparison

AppDynamics and eg Innovations are both solutions in the Application Performance Monitoring (APM) and Observability category. AppDynamics is ranked #5 with an average rating of 8.2, while eg Innovations is ranked #41 with an average rating of 8.5. AppDynamics holds a 5.2% mindshare in APM, compared to eg Innovations’s 0.2% mindshare. Additionally, 89% of AppDynamics users are willing to recommend the solution, compared to 95% of eg Innovations users who would recommend it.
AppDynamics
Read 157 AppDynamics reviews
  • 14,012 Views
  • 8,865 Comparison Views
89% willing to recommend
eG Enterprise
Read 20 eG Enterprise reviews
  • 799 Views
  • 517 Comparison Views
95% willing to recommend
 

Comparison Buyer's Guide

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Executive SummaryUpdated on Jul 24, 2024

eG Enterprise and AppDynamics are leading application performance monitoring solutions. AppDynamics has the upper hand due to its comprehensive feature set and perceived value, despite eG Enterprise's more affordable setup costs.

Features: eG Enterprise users appreciate customizable dashboards, breadth of monitoring capabilities, and ease of initial setup. AppDynamics users highlight deep application insights, real-time business transaction monitoring, and extensive documentation.

Room for Improvement: eG Enterprise users often mention the need for a more modern design, better third-party integrations, and more user-friendly interface. AppDynamics users request improved affordability, a simpler pricing model, and faster implementation times.

Ease of Deployment and Customer Service: eG Enterprise users find it relatively simple to deploy and commend its responsive customer support. AppDynamics users note a steeper learning curve but appreciate ongoing vendor support and extensive documentation.

Pricing and ROI: eG Enterprise is noted for lower setup costs and favorable ROI. AppDynamics, while more expensive, is seen as delivering significant ROI due to its advanced capabilities.

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Buyer's Guide
AppDynamics vs. eG Enterprise
January 2025
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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

AppDynamics
Ranking in Application Performance Monitoring (APM) and Observability
5th
Average Rating
8.2
Reviews Sentiment
6.4
Number of Reviews
157
Ranking in other categories
Mobile APM (2nd), Container Monitoring (3rd)
eG Enterprise
Ranking in Application Performance Monitoring (APM) and Observability
41st
Average Rating
8.2
Reviews Sentiment
7.4
Number of Reviews
20
Ranking in other categories
Network Monitoring Software (49th), IT Infrastructure Monitoring (45th)
 

Mindshare comparison

As of January 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of AppDynamics is 5.2%, down from 6.3% compared to the previous year. The mindshare of eG Enterprise is 0.2%, down from 0.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Mahesh Deshpande - PeerSpot reviewer
The transition tracing and user experience are good, but performance degrades past 3,000 or so agents
The Kubernetes cluster agent has not yet matured. That's one area that requires a lot of improvement. You have two options for implementing the Kubernetes agent. One is deployed in DocCloud, but you can't download those images from DocCloud for security reasons at most organizations, so this option isn't that useful. The installation for the second option isn't that user-friendly. Transition tracing for the Kubernetes application is challenging. You have to navigate to a new set of user interfaces in AppDynamics, so that's the pain point. There is an icon you need to click on to get a newer user interface.
Read full review
reviewer802371 - PeerSpot reviewer
Great visibility, easy to set up, and has very responsive technical support
The visibility and the ability to monitor user behavior are very useful to us. So is the fact that we have diagnostic capabilities. We divided the usage of these two parts - one for our business team and one for our support team where they can see the availability, performance, and application or service updates from a customer perspective. We appreciate that the team can understand the issue from our application, database, code, data integration, et cetera. We like that two different teams can use it and it fits each of their individual needs. Sometimes when we face issues with the new technologies or very old technologies where we cannot enhance the service, they move to work with us directly and start doing some development on this area which is very good for us. The initial setup is pretty simple. The solution can scale. Technical support has been great.
Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Provides monitoring more around business processes versus just servers, applications, etc. E.g., with complex systems, where a business process passes across multiple applications, the business needs us to monitor the heath of the process, not just a segment of the application."
"The real user monitoring helps us evaluate our customers' real experiences, which is valuable as an eCommerce company."
"Technical support is helpful."
"That visual representation’s been really good, also the overhead that AppDynamics creates is quite small. We've tried Dynatrace in the past. Some of the applications didn't work as well with Dynatrace."
"We're a large organization, so we appreciate AppDynamics' wide coverage. It may not work in all areas, but it has broad coverage. We can use the same dataset for different use case aspects. That is the beauty of AppDynamics. You can coordinate APM, EUM, and infrastructure through one dataset."
"AppDynamics has been stable."
"The solution helps us provide a better user experience to our customers."
"The most valuable features of AppDynamics is the scalability and monitoring."
More AppDynamics pros
"Its ability to monitor failures and to restart a Windows service when it fails."
"EG monitors all infrastructure elements (all OS, all database, storage, network, and web server) from a single console."
"Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities."
"What I like about eG Enterprise is that it's easy to use. It's a simple product. You can get up to seventy-five to eighty percent of the required information based on real user experience and diagnostics."
"The most important feature is the ability to design, then implement monitoring tests on the fly as we are adapting to different situations."
"The GUI is nicer than all the other graphical interfaces out there."
"It gives good insight into inside of what's going on with Exchange."
"Enormous capability to monitor Citrix environments."
More eG Enterprise pros
 

Cons

"It would help to maybe have a more graphical interface and more user-friendly graphics."
"There could log management features included in the product."
"AppDynamics is a solution that requires extra learning and could be more user-friendly. Additionally, automated reports would helpful similar to have they have in Google Analytics."
"It could do with more than one data centre/multiple AWS accounts in a pane of glass. Also, improved scalability to large environments would be helpful."
"We have had downtime, which has been the result of config, application, or cord issues."
"The network diagnostics that they are adding will be really useful. They could add more detail into what is going on in the network."
"I think I would like to see a better way to deploy and upgrade the machine agents that we use. Currently, we have to use SCCM, and that might just be our environment with the customer."
"Additional support for NextGen mobile platforms also needs to be high in the roadmap prioritizations"
More AppDynamics cons
"Needs to improve the networking monitor capabilities."
"Back-end configuration is not easy to implement."
"The solution should improve on the security side and include some more API integrations into wider application platforms."
"Dashboards are difficult to create, and not so useful."
"would like to see improvements in the alarm display console."
"Their dashboards could use some improvement. The ability to customize them a bit more."
"The interface could be improved as it is not real intuitive. It is not user-friendly."
"The UI looks a little dated and could do with a refresh."
More eG Enterprise cons
 

Pricing and Cost Advice

"AppDynamics is an expensive solution."
"The product’s licencing policy is competitive. However, properly identify and size your needs to get the best rate."
"AppDynamics is really pricey as it requires licenses for every feature."
"AppDynamics is priced on the higher side."
"Take into consideration what you get for specific pricing models and how much it costs to add on things you may need later.​"
"This solution is not the cheapest but it works well. You will end up doing more work with a cheaper solution than if you just spent the extra money on a better solution like this one."
"There is a license for the solution and we paid approximately $2,000. There is also an additional cost above the standard license which cost us approximately $3,000."
"Our purchasing experience through the AWS Marketplace has been pretty painless."
More AppDynamics pricing and cost advice
"There are two licensing options: Perpetual and SaaS-based. The main offering, in terms of what eG prefers to offer, is the subscription-based rather than the Perpetual License. The price could be cheaper."
"eG Enterprise is much cheaper than the other products it competes with."
"They gave us a good price, when they were found out we were looking at other products because their price was very high. We were looking at another solution, then we came back to them was because they brought the price down. We selected them for three years."
"It is not expensive."
"They are aligned with other enterprise solutions."
"We paid about 300,000 Saudi Riyal for the solution and it was quite affordable compared to the competition."
"The cost for eG Enterprise is almost $100,000 for one hundred and fifty services. It's subscription-based and the payment is yearly."
"If using eG for virtual desktops, carefully calculate whether per named user, per concurrent user, or per server"
More eG Enterprise pricing and cost advice
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Top Industries

By visitors reading reviews
Educational Organization
51%
Financial Services Firm
15%
Computer Software Company
8%
Manufacturing Company
5%
Computer Software Company
15%
Financial Services Firm
13%
Manufacturing Company
11%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Any advice about APM solutions?
There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...
See all answers
APM tools for a Managed Service Provider - Dynatrace vs. AppDynamics vs. Aternity vs. Ruxit
Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with...
See all answers
What do you like most about AppDynamics?
The solution saves time and cost.
See all answers
Any advice about APM solutions?
Could you please share your requirements ? There are a lot tools can be added to the list. I spent almost 6 months to test and check many tools then I select eG enterprise.
See all answers
Do you recommend eG Enterprise? Why or why not?
I feel that eG Enterprise is one of the top APM tools available on the market. Out of the solutions I have tried, it is the best for monitoring, diagnosis, analytics, and reporting of key IT servic...
See all answers
What do you like most about eG Enterprise?
eG Enterprise has a single pane of glass for observability and monitoring.
See all answers
 

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Compared 6% of the time
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Compared 23% of the time
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Compared 21% of the time
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Compared 14% of the time
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Compared 12% of the time
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Product Reports

Buyer's Guide
AppDynamics
January 2025
AppDynamics reportDownload AppDynamics product report
Buyer's Guide
eG Enterprise
January 2025
eG Enterprise reportDownload eG Enterprise product report
 

Also Known As

AppD, AppDynamics APM
No data available
 

Overview

AppDynamics is a comprehensive tool used for monitoring application performance, identifying user issues, analyzing traffic, managing infrastructure, and performance testing. It supports environments like Kubernetes, WebLogic, and Azure, and is crucial for industries such as banking, telecommunications, and financial services.

AppDynamics offers a robust solution for application performance monitoring, enabling deep diagnostics, transaction tracing, and root cause analysis. Users benefit from its real-time monitoring and comprehensive analytics capabilities. It's designed for ease of implementation and scalability, featuring intuitive dashboards that streamline infrastructure optimization and enhance user experience. AppDynamics supports extensive third-party extensions and provides proactive monitoring and alerting to ensure optimal system health. It assists in troubleshooting, database monitoring, and setting custom alerts to address Java applications and performance challenges efficiently.

What are the most important features of AppDynamics?

  • Application Performance Monitoring: Real-time insights into application health and performance
  • Business Transaction Capturing: Detailed tracking of business transactions across the application
  • Memory Monitoring: Monitoring memory usage to optimize application performance
  • Analytics: Advanced analytics to understand application and user behavior
  • Customizable Dashboards: Intuitive dashboards for better visualization and decision-making
  • Proactive Monitoring and Alerting: Immediate alerts and monitoring to prevent issues before they affect users
  • Integration Capabilities: Integration with third-party tools to extend functionality
  • Root Cause Analysis: Deep diagnostics to pinpoint and fix issues promptly
  • Transaction Mapping: Mapping transactions to understand and improve user journeys
  • Error Detection: Identifying and diagnosing errors to maintain application stability

What benefits or ROI should users look for in reviews?

  • Ease of Implementation: Simple deployment process
  • Scalability: Ability to grow with the organization's needs
  • Time Savings: Reducing time spent on troubleshooting and issue resolution
  • Enhanced User Experience: Improving application performance for better user satisfaction
  • Cost Efficiency: Balancing functionality with cost to deliver value

AppDynamics is widely adopted in banking, telecommunications, and financial services to ensure optimal user experience and system health. Its capabilities support these industries in maintaining robust, efficient, and reliable applications. The tool is instrumental in troubleshooting, performance optimization, and providing a seamless user experience.

AppDynamics

eG Enterprise is a comprehensive performance monitoring tool that monitors applications, infrastructure, and networks. eG Enterprise offers a complete performance management solution that delivers diagnosis and automated IT auditing, and offers extensive reporting to test application latencies, storage hotspots, network failures, server incompetencies, bottlenecks, user experience (UX) concerns, and more.

eG Enterprise monitors an organization’s total IT ecosystem and applications throughout every layer and all tiers and will take a deep dive to discover where a problem began, faster than any other solution. eG Enterprise is a complete solution that thoroughly monitors the end-user relationship for just about every IT deployment available, such as cloud-based microservices applications, enterprise applications, on-premise monolithic applications, and digital workspaces.

eG Enterprise is a flexible solution and can be deployed in various circumstances, wherever the digital experience of the user needs to be managed and IT infrastructures and applications need to be monitored. eG Enterprise is effective from legacy on-premise deployments to the most cloud-centric ecosystem in the marketplace today.

eG Enterprise Features

  • Application Performance Monitoring (APM): The solution is able to provide monitoring to discover, diagnose, and repair application performance problems so the end user is never affected.

  • Infrastructure monitoring: Users have full transparency to clearly visualize what is occurring with recent deployments and immediately diagnose network, database, and server problems.

  • Digital workspace monitoring: Workspaces are continually monitored to maintain the highest levels of productivity at all times. Users can easily monitor disconnects, logons, slowdowns, complete sessions, and more.

  • Enterprise application monitoring: Applications that do not perform as expected may result in significant losses for an organization. eG Enterprise is able to monitor many of today’s popular applications, such as PeopleSoft, SAP, Sharepoint, Siebel, and Office 365. Organizations are able to quickly identify underperforming applications, discover and diagnose problems, and remediate issues to ensure that optimal levels of productivity and profitability are being maintained at all times.

  • Cloud Monitoring: eG Enterprise provides effective monitoring for all of an organization's cloud infrastructures, including public, hybrid and private. eG Enterprise is able to facilitate the concise mapping of the relationships between tiers and discover the reasons for performance problems immediately before they reach the end user. eG Enterprise can be deployed on premises or as a SaaS-based solution.

Reviews from Real Users

“The product makes data collection easy. It's simple to set up. The algorithm is the most valuable aspect of the solution. In a few minutes after the installations, we can get insights from my technical environment. After a few minutes, I can get some valuable insights to make decisions.” - Anderson L., LatAm Presales Analyst at CLM

“Some of the best features of eG are, in terms of APM, they have complete modules between application performance monitoring, server monitoring, and even storage and network-based monitoring. The UI is also quite good. They have some standard AI-based capabilities, even though it's not quite as advanced when compared to Dynatrace. eG has some good, basic APM capabilities.” - A PeerSpot user who is a Consultant at a tech services company

eg Innovations
 

Sample Customers

Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
20th Century Fox, Allscripts, Anthem Blue Cross and Blue Shield, Aviva, AXA, Biogen, Cox Communications, Denver Health, eBay, JP Morgan Chase, PayPal, Southern California Edison, Samsung, and many more.
Buyer's Guide
AppDynamics vs. eG Enterprise
January 2025
Free Report: AppDynamics vs. eG Enterprise
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We monitor all Application Performance Monitoring (APM) and Observability reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.