OpenText Diagnostics vs Splunk AppDynamics comparison

OpenText and Splunk are both solutions in the Application Performance Monitoring (APM) and Observability category. OpenText is ranked #58, while Splunk is ranked #3 with an average rating of 8.1. OpenText holds a 0.6% mindshare in APM, compared to Splunk’s 3.7% mindshare. Additionally, 75% of OpenText users are willing to recommend the solution, compared to 91% of Splunk users who would recommend it.

OpenText Diagnostics

Read 4 OpenText Diagnostics reviews

928 Views
909 Comparison Views

75% willing to recommend

Splunk AppDynamics

Read 259 Splunk AppDynamics reviews

15,142 Views
11,357 Comparison Views

91% willing to recommend

OpenText Diagnostics

Splunk AppDynamics

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Executive SummaryUpdated on Nov 23, 2025

OpenText Diagnostics and Splunk AppDynamics are competing in IT infrastructure monitoring. Although OpenText Diagnostics is praised for its cost-effectiveness, Splunk AppDynamics leads with a superior feature set and positively highlighted user reviews, justifying its higher cost.

Features: OpenText Diagnostics provides robust network diagnostic tools, simplified reporting capabilities, and detailed tracing capabilities. Splunk AppDynamics offers comprehensive application performance monitoring, real-time data analytics, and a dynamic UI for transaction tracking.

Room for Improvement: OpenText Diagnostics could enhance cloud compatibility and agent performance. Splunk AppDynamics needs to simplify complex deployments and reduce setup time; improvements in user-friendly API usage are also needed.

Ease of Deployment and Customer Service: OpenText Diagnostics is known for straightforward deployment and quicker setup times. Splunk AppDynamics, while complex in deployment, provides extensive customer support, which is beneficial for organizations seeking tailored configurations.

Pricing and ROI: OpenText Diagnostics attracts budget-conscious organizations with a lower initial setup cost. Splunk AppDynamics, despite its higher cost, is seen as providing greater long-term ROI with its extensive capabilities, making it a valuable investment for advanced performance management.

To learn more, read our detailed OpenText Diagnostics vs. Splunk AppDynamics Report (Updated: February 2026).

Buyer's Guide

OpenText Diagnostics vs. Splunk AppDynamics

February 2026

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Diagnostics

Ranking in Application Performance Monitoring (APM) and Observability

58th

Average Rating

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Splunk AppDynamics

Ranking in Application Performance Monitoring (APM) and Observability

3rd

Average Rating

8.2

Reviews Sentiment

6.7

Number of Reviews

259

Ranking in other categories

IT Infrastructure Monitoring (6th), IT Operations Analytics (2nd), Mobile APM (1st), Container Monitoring (3rd)

Mindshare comparison

As of February 2026, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText Diagnostics is 0.6%, up from 0.2% compared to the previous year. The mindshare of Splunk AppDynamics is 3.7%, down from 5.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability Market Share Distribution
Product	Market Share (%)
Splunk AppDynamics	3.7%
OpenText Diagnostics	0.6%
Other	95.7%

Application Performance Monitoring (APM) and Observability

Featured Reviews

Ravi Suvvari

Performance and Fault-tolerance Architect with 1,001-5,000 employees

Very good for transaction level monitoring, but expensive and HP needs better support and training

HP Diagnostics is a very good monitoring tool especially for transaction level monitoring -- it shows hot spots which can be drilled down to DB level, table, query, SP's, record and field level and also at Object level, Classes level,method or Augment levels instead of pinpointing bottlenecks at layer level it goes deep inside for information. It has very good tracing capabilities despite being an agent based tool compared to other agent less monitoring tools. Overall a very good tool for monitoring application diagnostics for quick and easy resolution with help of thread information. Drills down from slow, end-user transactions to the bottle necked component, method, or SQL statement, helping to solve memory, exception, and other common problems Key features and benefits • Automatically detects all components touched by a business process and traces them with no user intervention • Provides complete application visibility across the application lifecycle, enabling higher application quality when applications go live • Reduces mean time to resolution (MTTR) in your J2EE, .NET, ERP, or CRM (SAP, Oracle®, PeopleSoft) environment • Integrates fully with HP Business Availability Center software, HP LoadRunner, and HP Performance Center.

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DevendraKumar1

Technology lead at Infosys

Has enabled us to detect issues instantly through alerts and monitor every service from a single dashboard

Splunk requires significantly more improvements compared to Splunk AppDynamics, specifically regarding the licensing aspect. Splunk renews licenses every six months, which is inconvenient. It would be better to have a one-year license to avoid needing to update keys constantly, which can only occur on weekends, making it a burdensome task. Although Splunk is better for certain use cases, Splunk AppDynamics is broader in functionality. Specifically, I want enhancements related to creating dashboards not only for logs or minor services but also for configuration levels, allowing us to check configurations immediately without manually opening the entire code when exceptions arise—a feature I wish to see improved in Splunk, although it may not be necessary for Splunk AppDynamics.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"For banking and telecom solutions, it's been quite useful."

"The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out."

"The diagnostics and configuration are the solution's most valuable aspects."

"Whenever the application crashes from user behavior, we can easily simulate the error. We are happy with this feature and find it to be valuable."

"We previously had an operations team continuously monitoring applications. Now, they just have set things up and our developers can monitor, view, and act on them, accordingly."

"Despite dozens of deployments across hundreds of applications- we have yet to see a case where AD is negatively impacting application execution or functionality."

"AppDynamics' most valuable feature is Business iQ, which is based on analytics."

"I like how the AppDynamics dashboard portrays the information flows. When a task is executed, various flows between different applications and databases happen in the background. The dashboard is intuitive and helps visualize the connections, the directions of the flow, and the information related to these specific sessions."

"The customer service and support are helpful and responsive."

"The most valuable feature in this solution, for our business, is the clear way of projecting the connections between the database and the traffic inflow. This is very helpful when troubleshooting issues."

"The solution helps us save a lot of time on certain tasks."

More Splunk AppDynamics pros

Cons

"The interface could be more user friendly."

"The interface is very old, and not very user-friendly. Most of our clients don't like the UI."

"The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details."

"Rolling out version upgrades is a difficult job at times."

"Installation and configuration can be very tough. An average user without specialized knowledge can't do this. You need to have DevOps and QA teams handle it. During installation, a lot of customers get stuck trying to track the database or the API part, and they have to contact customer support."

"I don't really use AI-powered anomaly detection and root cause analysis for diagnosing performance issues because it makes many mistakes in my case, due to the nature of my work."

"What could be improved in AppDynamics Browser Real-User Monitoring is for the synthetic jobs or synthetic agents, in particular, you can't do a lot of tests with just one agent. You have to install a lot of agents if you want to do more tests, so this is an area for improvement in the solution. Another area for improvement in AppDynamics Browser Real-User Monitoring is that you're only able to see basic metrics in the absence of server or database visibility. For the SaaS version of AppDynamics Browser Real-User Monitoring, my team just downloaded then installed the extension in an application in Azure to see the application on the controller, so if this can be done in the on-premise version of the solution as well, without needing to install the agent on the machine, then it would make AppDynamics Browser Real-User Monitoring better. Currently, the .NET agent consumes the CPU or memory and clients usually raise this issue with my team, so it would be good if the on-premises version doesn't require agent installation on the machine. Another functionality I'd like to see in the next release of AppDynamics Browser Real-User Monitoring is for it to receive updates from the file config without needing to reset IIS because right now when you do a modification in IIS, you have to restart IIS. When you add a service to the agent config, you have to restart IIS. For the product server, it's not possible to reset IIS after you make changes to the config file, so if this could be improved, then it would make AppDynamics Browser Real-User Monitoring a better solution."

"The scalability could be improved."

"The application monitoring needs improvement. It needs to be easier for someone who isn't a proficient developer."

"Customer support takes time. Whenever we face any issues, we have to open the vendor case and then there will be back and forth happening."

"Needs more integration with applications suites, like Oracle Enterprise Server or BMC Remedy."

More Splunk AppDynamics cons

Pricing and Cost Advice

Information not available

"If one is expensive and ten is low price, I rate the product price as seven out of ten."

"It's a very expensive product. Each of the licenses after this month for one server is around $9,000 or $10,000."

"The licensing cost is fairly high"

"AppDynamics is more expensive than competitors."

"It could be cheaper. It's a little cost prohibitive. There are so many features that also show a lot of value, but it’s not always easy to justify the cost."

"The product’s licencing policy is competitive. However, properly identify and size your needs to get the best rate."

"Our purchasing experience through the AWS Marketplace has been pretty painless."

"Because it is priced per JVM, the price can increase pretty fast, into the millions. We have had challenges because we had to justify the price to our clients, as well, when we are putting in certain tools."

More Splunk AppDynamics pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

26%

Computer Software Company

11%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

By reviewers
Company Size	Count
Small Business	55
Midsize Enterprise	36
Large Enterprise	194

Questions from the Community

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Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

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What do you like most about AppDynamics?

The solution saves time and cost.

See all answers

What is your experience regarding pricing and costs for AppDynamics?

I would rate the pricing an eight out of ten. The solution is highly expensive. Our company pays for the solution on a yearly basis, if we don't add new modules or features to the license, we need ...

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Comparisons

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Compared 17% of the time

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Compared 15% of the time

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Compared 14% of the time

OpenText SiteScope vs OpenText Diagnostics

Compared 11% of the time

Broadcom DX Application Performance Management vs OpenText Diagnostics

Compared 11% of the time

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Dynatrace vs Splunk AppDynamics

Compared 10% of the time

New Relic vs Splunk AppDynamics

Compared 7% of the time

Datadog vs Splunk AppDynamics

Compared 6% of the time

Splunk Enterprise Security vs Splunk AppDynamics

Compared 5% of the time

PRTG Network Monitor vs Splunk AppDynamics

Compared 3% of the time

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Product Reports

Buyer's Guide

Application Performance Monitoring (APM) and Observability

January 2026

Download OpenText Diagnostics product report

Buyer's Guide

Splunk AppDynamics

January 2026

Download Splunk AppDynamics product report

Also Known As

Micro Focus Diagnostics, MF Diagnostics

No data available

Overview

Diagnostics software monitors application transaction health in traditional, virtualized and cloud environments allowing quick isolation and resolution of issues. It gives you a common tool to easily collaborate across the entire application lifecycle and release higher-quality applications. Diagnostics software provides deep drill down into transactions from the end user through the back end. And it uniquely serves as a single tool set for pre-production and production to diagnose application performance bottlenecks quickly and improve quality.

OpenText

Splunk AppDynamics enhances application performance monitoring with advanced diagnostics and real-time insights, offering seamless end-to-end transaction tracking and infrastructure visibility.

AppDynamics provides critical tools for businesses to analyze application behavior and performance. Through innovative features like transaction snapshot analysis and adaptable dashboards, users can quickly identify and address issues, ensuring high levels of system uptime and efficiency. It is designed to support complex environments including Kubernetes and AWS, enhancing user experience by detecting performance issues early. Despite needing improvements in network monitoring and integration, it remains a robust option for tracking application health.

What are the key features of AppDynamics?

Real-time Performance Monitoring: Offers immediate insights into application behavior.
Business Transaction Tracking: Tracks transactions from start to finish for bottleneck identification.
JVM Memory Monitoring: Provides detailed JVM metrics and memory use information.
Deep-dive Diagnostics: Enables in-depth analysis of code and stack traces.
Adaptable Dashboards: Customizable views for better data interpretation.

How does AppDynamics benefit users?

Improved Incident Resolution: Faster problem detection and solution implementation.
Enhanced Application Performance: Real-time monitoring optimizes system operations.
Comprehensive Visibility: Provides a full view of application infrastructure.
Informed Decision Making: Detailed analytics guide performance improvements.
Customer Satisfaction: Enhances user experience through faster issue resolutions.

In industries like financial services and e-commerce, AppDynamics facilitates performance tracking across distributed systems, optimizing infrastructure to meet consumer demands. It excels in environments needing precise transaction monitoring and is pivotal in delivering high value and satisfaction.

Splunk

Sample Customers

BSkyB, Alior Bank

Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers

Buyer's Guide

OpenText Diagnostics vs. Splunk AppDynamics

February 2026

Free Report: OpenText Diagnostics vs. Splunk AppDynamics

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