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AppDynamics vs OpenText Diagnostics comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jul 24, 2024
 

Categories and Ranking

AppDynamics
Ranking in Application Performance Monitoring (APM) and Observability
5th
Average Rating
8.2
Reviews Sentiment
6.5
Number of Reviews
156
Ranking in other categories
Mobile APM (3rd), Container Monitoring (3rd)
OpenText Diagnostics
Ranking in Application Performance Monitoring (APM) and Observability
67th
Average Rating
7.8
Number of Reviews
4
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Application Performance Monitoring (APM) and Observability category, the mindshare of AppDynamics is 5.2%, down from 6.3% compared to the previous year. The mindshare of OpenText Diagnostics is 0.2%, down from 0.2% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Application Performance Monitoring (APM) and Observability
 

Featured Reviews

Noorul Mustafa Khan - PeerSpot reviewer
Widely used by most financial services sectors, such as banking and insurance sectors
Currently, the solution is on the cloud as well. You can have your cloud applications onboarded to AppDynamics without any issues. AppDynamics has its own SaaS environment and SaaS controller on which you can onboard your application. You will need to install some of the AppDynamics agents. I used to contact the tools team, and they used to answer our queries mostly. If not, they used to take it to the support and then come back with their solution. Users need to list all the servers related to their application on which they want the AppDynamics agents installed. Depending on whether your application is cloud-based or non-cloud, you need to list all your servers. Then, a further installation process would be recommended. To use AppDynamics, you need to understand the different flows. If an issue is currently ongoing, you need to check which GUI flow is being used. If you want previous data, it will be in the history, and that's a different flow. Working with the tool is tricky, but two to three weeks of continuous work on it should bring you up to date. Suppose you are working in a bank. For your application, you can configure everything regarding the business transaction. For balance transfers, you can have one business transaction that will monitor balance transfers. There can be another business transaction that can monitor credit cards. You can configure different flows and transactions within the flows in terms of business transactions. Wherever there is an issue, that exact business transaction will start developing. The integration of AppDynamics within our CI/CD pipeline has positively affected our deployment frequency and application quality. Whenever there is a deployment or release, we see some hiccups in AppDynamics. There will be some things going on on that server, which we can easily identify in AppDynamics. Only after we validate that do we give the next go. Overall, I rate the solution eight and a half out of ten.
RS
Very good for transaction level monitoring, but expensive and HP needs better support and training
HP Diagnostics is a very good monitoring tool especially for transaction level monitoring -- it shows hot spots which can be drilled down to DB level, table, query, SP's, record and field level and also at Object level, Classes level,method or Augment levels instead of pinpointing bottlenecks at layer level it goes deep inside for information. It has very good tracing capabilities despite being an agent based tool compared to other agent less monitoring tools. Overall a very good tool for monitoring application diagnostics for quick and easy resolution with help of thread information. Drills down from slow, end-user transactions to the bottle necked component, method, or SQL statement, helping to solve memory, exception, and other common problems Key features and benefits • Automatically detects all components touched by a business process and traces them with no user intervention • Provides complete application visibility across the application lifecycle, enabling higher application quality when applications go live • Reduces mean time to resolution (MTTR) in your J2EE, .NET, ERP, or CRM (SAP, Oracle®, PeopleSoft) environment • Integrates fully with HP Business Availability Center software, HP LoadRunner, and HP Performance Center.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"End-user monitoring (web and mobile)"
"AppDynamics has been stable."
"It is easy to gain visibility into complex environments with AppDynamics. It has the ability to combine operation information of the environment and business information with strong business IQ support."
"Has helped us to increase customer acquisitions and reduce revenue leakage."
"The real user monitoring helps us evaluate our customers' real experiences, which is valuable as an eCommerce company."
"Capacity planning is, in my opinion, the most useful."
"The monitoring is similar to Dynatrace."
"The most valuable feature is the detailed statistics, like the consumer count, for the ActiveMQ server."
"The diagnostics and configuration are the solution's most valuable aspects."
"For banking and telecom solutions, it's been quite useful."
"The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out."
 

Cons

"I’d like to see better out-of-the-box visual reporting so that we can roll this up to management."
"It is stable, but the only downside is the licensing part."
"At this time, we don't have much visibility on the virtual environment, monitoring, and all other things. We have visibility only for database monitoring, and we have noticed performance impact when deploying database agents on the database server. We got to know this from AppDynamics support also that we should not deploy database agents from the database server. When agents are deployed on the same server and the database is monitored from there, we are not getting database server metrics. Therefore, we don't have those insights, and sometimes, we struggle because of that. They can improve this functionality so that we do not have a performance impact, and we can deploy anywhere. This would help us a lot. In terms of end-user monitoring, currently, it is not working for us because there are some complexities. It is a little complicated, and it takes a little bit of time to understand where you need to make changes. It would be very helpful if they can provide some template designs for end-user monitoring. When our servers are running on VMs, we don't get many insights from the VM side. I don't know whether it is possible to have visibility beyond the database, server, and application and whether there are some features where we can deploy AppDynamics on VMs as well. Such functionality would give us more control over storage, VM, OS, and database. It will also provide complete visibility of our hardware and software."
"As per my experience, the drill-down feature can be improved at the class level."
"We would love to see support for more types of agents in the mainframe world."
"We have had downtime, which has been the result of config, application, or cord issues."
"The dashboard can be better. Also, the automated reports could be improved."
"While it is scalable, it could be better."
"The interface is very old, and not very user-friendly. Most of our clients don't like the UI."
"The interface could be more user friendly."
"The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details."
 

Pricing and Cost Advice

"AppDynamics is priced on the higher side."
"Our purchasing experience through the AWS Marketplace has been pretty painless."
"There were no added costs in addition to the standard licensing fees."
"The price of AppDynamics could be reduced in my region."
"I was not involved with the procurement of AppDynamic, but I believe it's expensive."
"The product is a bit expensive compared to other tools."
"It would be better if there were more solutions incorporated into the base price. ​"
"AppDynamics is really pricey as it requires licenses for every feature."
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Top Industries

By visitors reading reviews
Educational Organization
49%
Financial Services Firm
15%
Computer Software Company
9%
Manufacturing Company
5%
Computer Software Company
14%
Financial Services Firm
14%
Manufacturing Company
12%
Transportation Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Any advice about APM solutions?
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Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with...
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Also Known As

AppD, AppDynamics APM
Micro Focus Diagnostics, MF Diagnostics
 

Overview

 

Sample Customers

Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers
BSkyB, Alior Bank
Find out what your peers are saying about AppDynamics vs. OpenText Diagnostics and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.