OpenText Diagnostics vs Splunk AppDynamics comparison

OpenText and Splunk are both solutions in the Application Performance Monitoring (APM) and Observability category. OpenText is ranked #63, while Splunk is ranked #3 with an average rating of 8.3. OpenText holds a 0.2% mindshare in APM, compared to Splunk’s 4.6% mindshare. Additionally, 75% of OpenText users are willing to recommend the solution, compared to 91% of Splunk users who would recommend it.

OpenText Diagnostics

Read 4 OpenText Diagnostics reviews

459 Views
450 Comparison Views

75% willing to recommend

Splunk AppDynamics

Read 249 Splunk AppDynamics reviews

13,425 Views
10,740 Comparison Views

91% willing to recommend

OpenText Diagnostics

Splunk AppDynamics

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Executive SummaryUpdated on May 11, 2025

OpenText Diagnostics and Splunk AppDynamics compete in the application performance management category. Splunk AppDynamics seems to have the upper hand due to its advanced features that provide deeper insights into application health and a high ROI, justifying its higher cost.

Features: OpenText Diagnostics is recognized for its robust troubleshooting capabilities, in-depth performance tracking, and stack trace visibility during problem detection. Splunk AppDynamics provides comprehensive analytics, real-time monitoring, and automatic baselining of application performance for alerting to deviations. Its operational dashboards and transaction scorecards contribute to a well-rounded feature set.

Room for Improvement: OpenText Diagnostics could benefit from enhanced cloud integration, improved real-time analytics, and user interface modernization. Splunk AppDynamics requires simpler deployment processes, improved customer service communication channels, and more intuitive configuration options for business transaction monitoring.

Ease of Deployment and Customer Service: OpenText Diagnostics is known for its straightforward deployment and reliable customer service, simplifying the implementation process. In contrast, Splunk AppDynamics offers more complex deployment procedures but balances this with extensive support resources. Its deployment challenges are often offset by valuable insights that tech-savvy teams can leverage with provided support.

Pricing and ROI: OpenText Diagnostics is appealing for budget-conscious organizations with its lower setup cost. However, Splunk AppDynamics, despite its higher initial investment, offers a feature-rich set that significantly improves ROI over time. Organizations investing in AppDynamics find its advanced capabilities justify the cost, delivering greater long-term value.

To learn more, read our detailed OpenText Diagnostics vs. Splunk AppDynamics Report (Updated: July 2025).

Buyer's Guide

OpenText Diagnostics vs. Splunk AppDynamics

July 2025

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

OpenText Diagnostics

Ranking in Application Performance Monitoring (APM) and Observability

63rd

Average Rating

7.8

Number of Reviews

Ranking in other categories

No ranking in other categories

Splunk AppDynamics

Ranking in Application Performance Monitoring (APM) and Observability

3rd

Average Rating

8.2

Reviews Sentiment

6.9

Number of Reviews

249

Ranking in other categories

IT Infrastructure Monitoring (5th), IT Operations Analytics (2nd), Mobile APM (1st), Container Monitoring (3rd)

Mindshare comparison

As of July 2025, in the Application Performance Monitoring (APM) and Observability category, the mindshare of OpenText Diagnostics is 0.2%, up from 0.2% compared to the previous year. The mindshare of Splunk AppDynamics is 4.6%, down from 5.9% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Application Performance Monitoring (APM) and Observability

Featured Reviews

Ravi Suvvari

Performance and Fault-tolerance Architect with 1,001-5,000 employees

Very good for transaction level monitoring, but expensive and HP needs better support and training

HP Diagnostics is a very good monitoring tool especially for transaction level monitoring -- it shows hot spots which can be drilled down to DB level, table, query, SP's, record and field level and also at Object level, Classes level,method or Augment levels instead of pinpointing bottlenecks at layer level it goes deep inside for information. It has very good tracing capabilities despite being an agent based tool compared to other agent less monitoring tools. Overall a very good tool for monitoring application diagnostics for quick and easy resolution with help of thread information. Drills down from slow, end-user transactions to the bottle necked component, method, or SQL statement, helping to solve memory, exception, and other common problems Key features and benefits • Automatically detects all components touched by a business process and traces them with no user intervention • Provides complete application visibility across the application lifecycle, enabling higher application quality when applications go live • Reduces mean time to resolution (MTTR) in your J2EE, .NET, ERP, or CRM (SAP, Oracle®, PeopleSoft) environment • Integrates fully with HP Business Availability Center software, HP LoadRunner, and HP Performance Center.

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Gyanesh Rahatekar

Back office at Reliance Industries Ltd

Application performance management and error resolution improved with data-driven insights

Dynatrace has multiple functions compared to Splunk AppDynamics, so Splunk AppDynamics should add those functions, which are not available as of now. Dynatrace has a universal agent that collects all information related to their CI, and if one CI has multiple languages, then there is no need to instrument multiple agents. However, Splunk AppDynamics requires multiple agents; if I have one server with multiple applications in different languages, then I need to instrument different agents for each application. Splunk AppDynamics should work with Dynatrace with one single universal agent that works with all application languages, eliminating the need for multiple implementations.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The diagnostics and configuration are the solution's most valuable aspects."

"The most valuable feature of Micro Focus Diagnostics is the information reported from an application that has timed out. For example, when you're Googling, or you're booking a ticket for Burj Khalifa here, the longest tower in the world, there are situations where the system can time out. There are times when you might not receive a response on the payment gateway or you are not able to find the reservation. The customer only receives the information that the session has timed out."

"For banking and telecom solutions, it's been quite useful."

"To be honest, it's a fantastic product."

"The most valuable feature of AppDynamics is its ability to track the transactions between different applications."

"The solution is great for database monitoring. You don't have to install an agent on the database. You just install the server to a database agent. It's a good product for some database administration if you don't want to install an agent on the database for security."

"Error analysis in the troubleshooting sections go straight to the point."

"I find troubleshooting is quicker because we can drill down into the end points and see which endpoints are getting critical. Visibility-wise, the micro details are easy to find."

"The solution's most valuable features are its end-user monitoring and AI functionalities."

"The solution helps us provide a better user experience to our customers."

"The features related to the application performance in AppDynamics Database Monitoring are the most valuable."

More Splunk AppDynamics pros

Cons

"The interface could be more user friendly."

"The GUI and metrics of Micro Focus Diagnostics can be improved. The metrics the solution gathers can be limited and could be enhanced by giving more details."

"The interface is very old, and not very user-friendly. Most of our clients don't like the UI."

"I would like to see something that lets me set real dollar figures, not just to outages, but to the solutions as well... when I'm looking at problems and have found a problem that I know I need to address. I could flag it off and have AppDynamics estimate how long a person would have taken to find that without it. That would give me a lot of leverage for justifying the existence of APM, which I really need."

"The solution's pricing could be improved and made more competitive."

"It would help to maybe have a more graphical interface and more user-friendly graphics."

"The GUI can be overwhelming at first to a novice Dev or Ops support person, and the possible root causes of an issue do not bubble up to the first screen you see."

"It is stable, but the only downside is the licensing part."

"There needs to be an option to capture all the sessions for all the users, not just samplings."

"AppDynamics Database Monitoring would be a better product if it could support new technology, such as cloud technology. Even Dynatrace lacks support for newer technologies."

"In the next release, I would like to see the configuration of the data and more support for new applications. It should support new languages."

More Splunk AppDynamics cons

Pricing and Cost Advice

Information not available

"The pricing is quite comparable to similar solutions in the market. All these solutions at the moment are cheap, but it is like paying for insurance; you pay insurance to avoid major damage."

"As compared to other applications, its price is moderate. Its price is neither very high nor very low."

"Take into consideration what you get for specific pricing models and how much it costs to add on things you may need later."

"The solution has a high cost."

"The tool is expensive."

"We find its pricing reasonable and competitive. After it was acquired by Cisco, we found it acceptable."

"I give the price a five out of ten."

"AppDynamics does not usually do monthly payments. They do it on an annual basis, at the very least."

More Splunk AppDynamics pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

26%

Computer Software Company

14%

Educational Organization

12%

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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Any advice about APM solutions?

There are many factors and we know little about your requirements (size of org, technology stack, management systems, the scope of implementation). Our goal was to consolidate APM and infra monitor...

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APM tools for a Managed Service Provider - Dynatrace vs. AppDynamics vs. Aternity vs. Ruxit

Hi Avi! It's great to see your thorough approach to selecting an APM package for your MSP company. Considering your focus on SMBs and enterprises in Israel, Dynatrace seems like a solid choice with...

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What do you like most about AppDynamics?

The solution saves time and cost.

See all answers

Comparisons

Dynatrace vs OpenText Diagnostics

Compared 43% of the time

Broadcom DX Application Performance Management vs OpenText Diagnostics

Compared 25% of the time

More OpenText Diagnostics Competitors

Dynatrace vs Splunk AppDynamics

Compared 14% of the time

Datadog vs Splunk AppDynamics

Compared 9% of the time

Splunk Enterprise Security vs Splunk AppDynamics

Compared 8% of the time

New Relic vs Splunk AppDynamics

Compared 8% of the time

Grafana vs Splunk AppDynamics

Compared 5% of the time

More Splunk AppDynamics Competitors

Product Reports

Buyer's Guide

Application Performance Monitoring (APM) and Observability

July 2025

Download OpenText Diagnostics product report

Buyer's Guide

Splunk AppDynamics

June 2025

Download Splunk AppDynamics product report

Also Known As

Micro Focus Diagnostics, MF Diagnostics

No data available

Overview

Diagnostics software monitors application transaction health in traditional, virtualized and cloud environments allowing quick isolation and resolution of issues. It gives you a common tool to easily collaborate across the entire application lifecycle and release higher-quality applications. Diagnostics software provides deep drill down into transactions from the end user through the back end. And it uniquely serves as a single tool set for pre-production and production to diagnose application performance bottlenecks quickly and improve quality.

OpenText

Splunk AppDynamics enhances application performance monitoring with advanced diagnostics and real-time insights, offering seamless end-to-end transaction tracking and infrastructure visibility.

AppDynamics provides critical tools for businesses to analyze application behavior and performance. Through innovative features like transaction snapshot analysis and adaptable dashboards, users can quickly identify and address issues, ensuring high levels of system uptime and efficiency. It is designed to support complex environments including Kubernetes and AWS, enhancing user experience by detecting performance issues early. Despite needing improvements in network monitoring and integration, it remains a robust option for tracking application health.

What are the key features of AppDynamics?

Real-time Performance Monitoring: Offers immediate insights into application behavior.
Business Transaction Tracking: Tracks transactions from start to finish for bottleneck identification.
JVM Memory Monitoring: Provides detailed JVM metrics and memory use information.
Deep-dive Diagnostics: Enables in-depth analysis of code and stack traces.
Adaptable Dashboards: Customizable views for better data interpretation.

How does AppDynamics benefit users?

Improved Incident Resolution: Faster problem detection and solution implementation.
Enhanced Application Performance: Real-time monitoring optimizes system operations.
Comprehensive Visibility: Provides a full view of application infrastructure.
Informed Decision Making: Detailed analytics guide performance improvements.
Customer Satisfaction: Enhances user experience through faster issue resolutions.

In industries like financial services and e-commerce, AppDynamics facilitates performance tracking across distributed systems, optimizing infrastructure to meet consumer demands. It excels in environments needing precise transaction monitoring and is pivotal in delivering high value and satisfaction.

Splunk

Sample Customers

BSkyB, Alior Bank

Cisco, Sony, Nasdaq, Reserve Bank of New Zealand, Edmunds.com, Puma, Fox News, DirecTV, Pizza Hut, T-Systems, Cornell University, OpenTable, BITMARCK, Green Mountain Power, Care.com, Overstock, Paddy Power, eHarmony, Kraft, The Motley Fool, The Container Store, and more See more customers

Buyer's Guide

OpenText Diagnostics vs. Splunk AppDynamics

July 2025

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