Appian and MicroPact are robust software solutions for process automation and case management. Appian seems to have the upper hand due to its performance and versatility, while MicroPact is noted for specialized features that justify its higher price point.
Features: Appian users value its flexibility, integration capabilities, and customization options. MicroPact offers strong out-of-the-box compliance features, industry-specific solutions, and specialized functionalities.
Room for Improvement: Appian reviewers mention better documentation, a more intuitive learning curve, and improved usability as areas for improvement. MicroPact users seek better system responsiveness, an improved interface design, and enhanced performance speeds.
Ease of Deployment and Customer Service: Appian is praised for its smooth deployment process and proactive customer service. MicroPact has a more complex setup but receives positive feedback for its dedicated support team.
Pricing and ROI: Appian offers reasonable initial setup costs and a satisfactory ROI. MicroPact requires higher setup costs but provides a solid ROI through its specialized features.
Appian is a unified low-code platform and solution used by businesses to build enterprise applications and workflows. This product adapts to the needs of clients and the technologies they are already using to combine their data in a single workflow and maximize resources. The platform has four main components through which it transforms the work process for companies of various sizes. They are:
Appian is utilized across a diverse set of industries, including automotive and manufacturing, energy and utilities, education, financial services, telecom and media, transportation, retail, insurance, healthcare, and life sciences. The most frequent use cases of Appian are customer journey, governance, risk and compliance, operational efficiency, supply chain, distributed order management, and environmental, social, and governance (ESG) management.
Appian Features
Appian has various features that allow users to create solutions for their businesses. These features can be separated into a few groups according to function, including automation, low-code application development, and integrations and data. Some of the most frequently used features of Appian include:
Appian Benefits
The benefits of using Appian include:
Reviews from Real Users
A practice leader - digital process automation at a computer software company values Appian highly because the product is easy to develop, low-code, and has a good user interface.
Alan G., an advisory board member at Codecon VR, Appian offers a clear application life cycle, easy to learn documentation, and comes with a fundamentals course.
For nearly four decades, MicroPact has focused on engineering web-based, commercial off the shelf (COTS) solutions for US Government agencies and Fortune 500 corporations. Today MicroPact solutions serve 97% of federal agencies with 500 or more employees, 98% of U.S. state governments, and enjoy a 97% annual renewal rate.
MicroPact has one focus: to provide customers with the best experience through the most efficient technology from the most talented people in the world. We facilitate transformation by being a disruptor — by putting control and transformational power in the hands of our customers in the form of open architecture, open standard, platform independent case management and BPM technology.
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