AppNeta by Broadcom vs Centreon comparison

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AppNeta by Broadcom

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Executive SummaryUpdated on Oct 10, 2024

AppNeta by Broadcom and Centreon compete in the network performance monitoring space. AppNeta by Broadcom has the upper hand in ease of deployment and customer service, whereas Centreon provides greater value for its price with extended feature offerings and high ROI.

Features: AppNeta by Broadcom includes comprehensive end-to-end network monitoring, deep packet inspection, and precise performance tracking. Centreon offers robust monitoring capabilities, highly customizable dashboards, and seamless integration with third-party applications. Both provide rich feature sets, but Centreon's customization options are distinguished.

Room for Improvement: AppNeta by Broadcom could enhance customization options, broaden its integration capabilities with third-party software, and develop more cost-effective solutions. Centreon may improve its initial deployment simplicity, refine its interface for ease of use, and expand its customer support resources for global reach.

Ease of Deployment and Customer Service: AppNeta by Broadcom offers a simple standalone deployment with comprehensive support. Centreon provides a flexible hybrid model suitable for various infrastructures and is backed by a responsive customer service team.

Pricing and ROI: AppNeta by Broadcom has a moderate setup cost focused on network-specific ROI. Centreon features a cost-effective setup with higher total cost-benefit, making it appealing for extensive IT environments. Pricing information isn't specified but Centreon's competitive pricing and higher ROI stand out.

To learn more, read our detailed AppNeta by Broadcom vs. Centreon Report (Updated: April 2025).

AppNeta by Broadcom vs. Centreon

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

AppNeta by Broadcom

Ranking in Network Monitoring Software

34th

Ranking in Cloud Monitoring Software

28th

Average Rating

8.6

Reviews Sentiment

7.3

Number of Reviews

Ranking in other categories

Digital Experience Monitoring (DEM) (7th), DX NetOps (3rd)

Centreon

Ranking in Network Monitoring Software

25th

Ranking in Cloud Monitoring Software

18th

Average Rating

8.4

Reviews Sentiment

7.2

Number of Reviews

Ranking in other categories

IT Infrastructure Monitoring (22nd)

Mindshare comparison

As of April 2025, in the Network Monitoring Software category, the mindshare of AppNeta by Broadcom is 0.6%, down from 0.7% compared to the previous year. The mindshare of Centreon is 2.5%, down from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Network Monitoring Software

Featured Reviews

Cliff Chapman

Architect at Linkstatus Ltd

Excellent support, easy configuration, and a reliable tool to know what the problem is and where the problem is

They should try and make diagnostics run a bit quicker. When the problem occurs on a network, AppNeta runs automatic diagnostics on the end-to-end path. The path it was testing only to the destination, it now runs the same test to all of the devices and all the intermediate devices. Depending on the number of intermediate devices, it can take several minutes to run. If we're trying to find or diagnose a problem that only lasts two or three minutes, it may be that the diagnostics is still running by the time the problem is cleared. The only thing, which I have also mentioned to AppNeta in the past, is that there should be much faster and much more lightweight diagnostics, which can be completed within 30 seconds or one minute, rather than in 5 to 10 minutes. Currently, when we have short-duration problems, we use a different tool, but we only use that different tool for short-duration problems. With AppNeta, as long as the problem exists for more than a few minutes, such as within 10 to 15 minutes, we can normally tell where the problem is. However, most of the problems that we deal with are intermittent. They're very rarely a permanent condition that needs to be addressed. That makes it more difficult to troubleshoot. We would look to see at least two or three events and hope they show the same results to raise our confidence that we've actually found the problem, rather than just a problem.

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Caulson Chua

Technical Services Manager at ATS

With fewer staff resources, we can identify and address issues before the system goes down

Centreon's most valuable features are preventative maintenance and cost-efficiency. Everything is monitored, and we get a log before the system fails. We have an opportunity to fix the issue and avoid downtime. The dashboard is user-friendly, and the solution provides good reporting and visibility. The layout is straightforward. You can click on the drop-down list to select the server you want. The anomaly detection feature helped us reduce our average resolution time by 30 minutes to an hour.

Read full review

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"The product helps us understand networks and user experience. It helps us to understand the issues."

"The solution's technical support is very good."

"A lot of times one of the AppNeta transactions showed that there is an issue, whereas everything seemed to be working properly. Once we dug into it, we realized that it really was highlighting a problem that otherwise we would not have seen."

"We get complete, hop-by-hop visibility into the internet and we can know how much latency is taking place from one hop to another. That way, we know whether a particular hop belongs to the ISP, or that it is something owned by our own client's office, or is something to do with the SaaS network."

"The main feature that we use is what they call Delivery, which is the testing of network paths end-to-end."

"This solution helps prove that, if we move to cloud, we'll still be as effective as we are on-premises."

"Delivery and experience are valuable. The usage in terms of the traffic application captures and other similar things is also valuable."

"Centreon helps me detect where the problem is quickly. When we resolve a problem quickly, this lowers our overall costs."

"What I like most about Centreon is that it is very flexible and customizable, based on the user and/or business needs. Centreon is very flexible when it comes to monitoring parameters. We can use scripts found on the internet or scripts created by our infra/apps team. Also, the data visualization features are very simple and straightforward, yet very informative."

"For servers and for applications, it was very, very efficient."

"We have a single GUI where we can view the status of all our infrastructure."

"Centreon's most valuable feature is Opsgenie."

"The most valuable feature is the ability to build an abstraction of service visualization. You can add services to an entity called Business Activities and you can see the state of these activities."

"The most important feature is that it permits us to receive alarms if there is an incident within the infrastructure. The feature I love the most is the reporting feature, the MBI (Monitoring Business Intelligence) which permits us to send advanced reports to our customers in PDF format or in Doc format. We also deploy Centreon Map which gives our customers intuitive views of their information system."

"In addition, the flexibility, customizability, and analytics of Centreon's dashboards are all very good. The dashboards help us see the whole network map, and that is quite valuable for us. In addition, the dashboards have helped to improve our visibility and ability to proactively ensure the right data is available at the right time... The flexibility has given us the ability to add in our own monitoring metrics and that has been quite interesting and very useful for us."

More Centreon pros

Cons

"I think some of the product's documentation has shortcomings and needs improvement."

"I would like to see some advanced dashboard features. It could also be integrated with third-party tools. For example, an integration with a reporting solution would be helpful. Out-of-the-box, there are few dashboards or reports. What it does have is useful, but there should be additional dashboards."

"Instead of integrating with other people, they should expand their interior capabilities."

"Cloud monitoring could be better. That's one of the biggest pain points for me. I have shared this feedback with them multiple times, but they're limited to some extent. That's one area where I've seen a problem."

"They should try and make diagnostics run a bit quicker. When the problem occurs on a network, AppNeta runs automatic diagnostics on the end-to-end path. The path it was testing only to the destination, it now runs the same test to all of the devices and all the intermediate devices. Depending on the number of intermediate devices, it can take several minutes to run. If we're trying to find or diagnose a problem that only lasts two or three minutes, it may be that the diagnostics is still running by the time the problem is cleared. The only thing, which I have also mentioned to AppNeta in the past, is that there should be much faster and much more lightweight diagnostics, which can be completed within 30 seconds or one minute, rather than in 5 to 10 minutes."

"Having to deal with configuring the end devices using a USB stick is a bit cumbersome. It would be nice if there was a better way of handling that."

"AppNeta by Broadcom needs to add more features to its dashboards. It also needs to work on providing out-of-the-box reports."

"I think Centreon's security could be improved by leveraging AI. That's where things are heading in the industry."

"Sometimes, when the GUI and some of the search fields are being reset, and I return to the page, then I have to set them again. Therefore, some improvement on the UI and the filtering is needed."

"Currently, we have to go through all of the different templates and take a look at how the template is configured, and how specific parameters may change across different templates with different precedents, megatons, etc. It's a lot of work and involves trial and error. I wish they could simplify the process."

"Opening a ticket on the website of Centreon can be difficult for my colleague, but not for me because my English is good. However, my colleague doesn't speak English well, as our company is in Quebec and our first language is French."

"Centreon technical support is only available during Central European business hours. When it comes to critical business solutions, there should be a 24/7 hotline that customers can rely on."

"The most important issue is the capability to interconnect with other systems. It already exists for some of them. For example, the Stream Connector is something we use to populate data in another system. This kind of facility for connecting should exist for all products that it makes sense to have connected to a monitoring solution."

"To get it started is a lot of work, since it comes empty. We had to push information into it to make it work."

"I would like them to improve their documentation. When I faced some issues, I was looking for more documentation on the Internet. There is official documentation on Centreon's website, which sometimes is useful. Sometimes it is not very useful, as you cannot find the information or enough examples of configuration. The answer for me was to contact the support, who helped me, but I was not able to find all the information by myself on Centreon's website. A Centreon community or blog would be helpful."

More Centreon cons

Pricing and Cost Advice

"I find the solution's price to be fairly good."

"Broadcom software is always a little expensive because they provide quality."

"AppNeta by Broadcom is not expensive."

"It's worth the money."

"The small probe is probably around $3,000 and the very large probe that they make for massive data centers might be $50,000 or $60,000. It's a subscription model, so the payment is per year."

"I inherited this from a different version, and I haven't yet gone through a renewal because we had purchased three years upfront. So, to me, that still remains to be seen. Once it comes up for renewal, we'll see what happens. Especially because now it is Broadcom, it is going to change anyway."

"We typically don't get involved in the commercial side, but the list price is probably something like $3,000 for a small probe. However, that gives all of the features that the probe can do, whether or not you use them. In the old days, up until two or three years ago, each of the separate features was a separately licensable module so that you could add things that you wanted, and you didn't have to add things that you didn't want. They've changed all that now, and everything the probe can do is a part of the base license."

"The pricing starts at around 5000 euro. However, this depends on: Your environment, the size of your host, how many hosts you have, how many remote pollers you have, and if you want to use the Monitoring Business Intelligence or Centreon MAP functionalities."

"They only sell four hour slots for support, so if you have just one question, then you need to pay for four hours. Or, you need to wait until you have enough questions to fill those four hours. They are not flexible in this."

"If you need basic monitoring without dashboards, just monitoring, the plugins are very useful and really cheap. If you want a more complete solution with dashboards and reporting, the EMS solution is great and it is not that much more expensive. It's a good value. Really good."

"Their licensing model is really easy. You have one license and you have access to all the features, compared to other tools where you have to purchase add-ons."

"Centreon is better than Nagios XI in regards to cost and support response times, when you have a problem. If you have a problem, it costs money to contact the Nagios XI support."

"The price is not too high. Licensing is driven by how many hosts you monitor, but because you can run the agentless version, you don't have to declare every host to Centreon, one at a time. That means you can drive your infrastructure supervision with a very low number of declared hosts."

"The tool is cheaply priced."

"I would like to see improvement in the licensing model. You can purchase X number of licenses, up to 1,000 devices or 1,000 instances. Your next batch is 2,000. But what if you only need, say, 1,200? The model could be changed a little bit."

More Centreon pricing and cost advice

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Top Industries

By visitors reading reviews

Computer Software Company

42%

Financial Services Firm

12%

Manufacturing Company

11%

Real Estate/Law Firm

Computer Software Company

19%

Financial Services Firm

11%

Government

10%

Comms Service Provider

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What open source tool can one use to measure bandwidth from one's upstream service provider?

One I am looking closely at is AppNeta. They have an appliance that can digest the flow and do a better job than Netflow. The other one we are using is ExtraHop. This has both a Datacenter Hig...

What do you like most about AppNeta?

The product helps us understand networks and user experience. It helps us to understand the issues.

What is your experience regarding pricing and costs for AppNeta?

AppNeta by Broadcom is not expensive.

What do you like most about Centreon?

What is your experience regarding pricing and costs for Centreon?

The tool is cheaply priced.

What needs improvement with Centreon?

The issue my company has with the tool stems from the fact that it didn't give an on-time response to us. The product collects the information, but it fails to send them via SMS, WhatsApp or Telegr...

ThousandEyes vs AppNeta by Broadcom

Comparisons

Compared 55% of the time

DX NetOps vs AppNeta by Broadcom

Compared 16% of the time

VMware Aria Operations for Applications vs AppNeta by Broadcom

Compared 11% of the time

vRealize Network Insight vs AppNeta by Broadcom

Compared 10% of the time

Observer GigaStor vs AppNeta by Broadcom

Compared 8% of the time

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Zabbix vs Centreon

Compared 32% of the time

PRTG Network Monitor vs Centreon

Compared 12% of the time

Nagios Core vs Centreon

Compared 11% of the time

Checkmk vs Centreon

Compared 6% of the time

Icinga vs Centreon

Compared 4% of the time

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Product Reports

AppNeta by Broadcom

Download AppNeta by Broadcom product report

Download Centreon product report

Overview

AppNeta is the leader in proactive end-user performance monitoring solutions built for the distributed digital enterprise. With AppNeta, IT and Network Ops teams can assure continuous and exceptional delivery of business-critical applications. AppNeta’s SaaS-based solutions give IT teams essential application and network performance data, allowing them to constantly monitor user experience across any application, network, data center or cloud.

For more information, visit www.appneta.com.

Broadcom

Centreon is an all-in-one IT monitoring solution that is a network, system, applicative supervision, and monitoring tool. It is free and open source, and one of the most flexible and powerful monitoring softwares on the market.

Centreon Features

Centreon has many valuable key features. Some of the most useful ones include:

Supervision of hybrid infrastructures, from one end to the other
Open and flexible architecture
Open-source solution, downloadable for free
Filtering capability in GUI interface
Proactive end to end monitoring
Easily configurable and simple to handle
Dedicated dashboard widgets
Scalability
Independent application for monitoring
End to end reporting with actual logs

Centreon Benefits

There are several benefits to implementing Centreon. Some of the biggest advantages the solution offers include:

Single platform, multi-user rights & access: Centreon is designed with built-in ACL, allowing enterprise users access to the monitored data on a need-to-know basis.

Smart data-mapping for customized macro & micro views: Centreon provides real-time custom views in multiple screens with graphic-rich data mapping, which also enables monitoring operators to act and troubleshoot from a distance.

Ready monitoring intelligence & reporting: With Centreon, you can easily generate reports of essential operational KPIs by using pre-configured templates, and add reports as needed by exploiting the dedicated monitoring data warehouse.

Reviews from Real Users

Below are some reviews and helpful feedback written by Centreon users.

PeerSpot user Thor M., CEO at a tech services company, says, "The single-pane view provides us a view of all of our network infrastructure, and it is one of the most important tools that we use to see the status of our customers' networks. It provides a nice benefit when it comes to helping align IT operations with business objectives. The top-down views, dashboards, and business context reporting are things that are nice to have because you want to be able to show the customer that everything is working, that problems have been addressed, and that you're providing value.”

Thomas C., Managing Director, Canada at Eva, comments, “The most valuable feature of the solution is the flexibility, the ability to integrate all kinds of equipment. As long as something has an IP you can monitor it. What we try to achieve all the time is not only saying a company's system is available, but to give additional data on the performance of the equipment. So the flexibility is what matters the most to us, where we can script everything. Centreon has a lot of Plugin Packs, meaning they support, by design, a lot of devices. And on top of that, we have the ability to add our own scripts and do whatever we want and display the data as we want in the central dashboards.”

Marcilio L., President at ITS Solucoes, expresses, "The dashboards are valuable because they ease troubleshooting and viewing. It becomes easier to locate the source of a problem... The dashboards make it easier to communicate with our clients. They don't want to see the alert console, they want to see a beautiful dashboard representing their network and their business and to watch it in case something is wrong in their environment."

Florent Q., Network Engineer at a computer software company, mentions, "The most valuable feature is that we can manually configure everything we need. After it comes inside the interface of Centreon, you can display it. Because the interface is quite user-friendly, you can manually configure the configuration very deeply, which is very pleasant and useful because you can monitor and see everything on your service list, dashboard, or MAP. The most useful feature for me is that you can create your own plugin and monitoring query."

Sample Customers

Ebay, Citrix, National Instruments, Marriott, AT&T, Bon-Ton, McDonald's, Netflix, PayPal, Uber, QAD

Airbus, Bollore, BT, Canal Plus, Kuehne Nagel, Limagrain, LVMH, Oberthur Technologies, Orange, Darty, Addax Petroleum, Plastic Omnium, Auchan, Valeo, Saint Gobin, Clarins, Hugo Boss, JC Decaux, French Government (Defense, Justice, Environment, Agriculture), OptiComm, Thales, Zeiss.

AppNeta by Broadcom vs. Centreon