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ArcSight Enterprise Security Manager (ESM) vs ClearSkies SaaS NG SIEM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Enterprise Securit...
Ranking in Security Information and Event Management (SIEM)
18th
Average Rating
7.8
Reviews Sentiment
7.9
Number of Reviews
96
Ranking in other categories
No ranking in other categories
ClearSkies SaaS NG SIEM
Ranking in Security Information and Event Management (SIEM)
47th
Average Rating
7.6
Reviews Sentiment
7.3
Number of Reviews
2
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of January 2025, in the Security Information and Event Management (SIEM) category, the mindshare of ArcSight Enterprise Security Manager (ESM) is 1.3%, down from 1.8% compared to the previous year. The mindshare of ClearSkies SaaS NG SIEM is 0.1%, up from 0.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Ramnesh  Dubey - PeerSpot reviewer
Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods
The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible. So, increasing the storage capacity is one area for improvement. Additionally, the real-time data retention is limited due to the 12 TB restriction. Depending on the Events Per Second (EPS) you receive, you might only be able to retain data for seven to ten days. Overall, the 12 TB limit is the main issue we face in terms of maximizing real-time data storage. Moreover, there are a few improvements I would like to see in future releases. My main suggestion for ArcSight is to simplify the deployment process. Currently, the installation process is quite complex. There are various components involved, including transformations, multiple installations, and containerization for various components. Ideally, I'd recommend that ArcSight allow the entire installation, including the ESM and database, to be completed within a single unified setup process for a streamlined experience. Additionally, having readily available and well-organized documentation for the step-by-step installation process would be incredibly helpful. I would also like to see better support.
ZH
Has good integration capability and provides information and events but improvement is needed in information retrieval speed
The best features are the comprehensive event collection and analysis. Once set up properly, we receive all events and information. The team analyzes our data and presents incidents to us. We can communicate with their team to escalate and resolve incidents. It has a feature we use to search for information about our environment and past incidents. This is very valuable. The integration capability is very good - the ClearSkies SaaS NG SIEM team is collaborative. We've integrated most of our systems, including EDR and NDR. They have agents to collect events from servers and assets.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"SmartConnector: Normalization parses raw logs and converts them into CEF (common event format). This is the core of the product."
"Very good real-time reporting with a good dashboard."
"Feature-rich solution which provides better network visibility for improved security"
"The most useful features are directories, price, and live reporting."
"The out-of-the-box rules that help us configure functioning rules within the environment are valuable."
"ArcSight Enterprise Security Manager (ESM) works perfectly. It's a stable and scalable product."
"We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities."
"Support is very good."
"The correlation rules and the user platform are most valuable."
"The integration capability is very good - the ClearSkies SaaS NG SIEM team is collaborative. We've integrated most of our systems, including EDR and NDR. They have agents to collect events from servers and assets."
 

Cons

"The initial setup could be more straightforward."
"I am having issues with report generation with older versions. I don't know if this is because of compatibility issues, but report generation has been a little bit difficult in older versions. It is not similar to the newer and current versions. We are looking at moving to the cloud. It would be good if ArcSight ESM can move to the cloud. They already seem to be working on this. It would also be very helpful and great if we can integrate external threat intelligence, machine learning, and AI into this solution. It has good dashboards, but they can always be better. Its stability can also be improved."
"Sometimes, it takes ages to get an issue resolved. I have ArcSight experience, so I normally try to fix things on my own or find a workaround, but it's tough to get support when I need it."
"The analytics feature is not reliable and needs improvement for more detailed analysis.​"
"The security area has room for improvement."
"It would be nice to have it on the cloud so that you can deploy it easily, saving time and resources."
"Administration of ArcSight is not an easy job. The admin needs to be well experienced in it to identify the root cause and fix it."
"ArcSight ESM needs to improve performance, user interface, and automation."
"The main issue for improvement is the platform's slowness in presenting information. Retrieving information can take a little time when clicking on something."
"They can add behavior analytics and AI or machine learning technology. They also improve their correlation engine. In addition to collecting logs from devices, they can collect the traffic and then correlate these logs and the traffic information."
 

Pricing and Cost Advice

"The pricing is great compared to others."
"The cost of the solution is not very high, although hiring a qualified analyst to work with the product is expensive."
"ArcSight is pretty expensive compared with its competitors. I believe that is fine as it provides value."
"We're paying a fee for an MSSP, and the cost of the total cost of ArcSight ESM was approximately three to four million dollars a year. The price was less than similar solutions. We did not have additional fees."
"ArcSight can be a little bit expensive because of the area that we work in and the cost. Licensing is mostly on a yearly basis, not monthly."
"There is a license required for this solution."
"Price-wise, ArcSight ESM was a bit high compared to competitors, which factored into our decision to switch to Splunk. It couldn't cover all our business needs for what we wanted to implement."
"The pricing model is expensive compared to open-source alternatives."
"Regarding pricing, I'd say it's in the middle range. Pricing is very good compared to others."
"They have changed the pricing policy. Its price is competitive. Its price is less than half of the price of QRadar, LogRhythm, and Splunk."
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Comparison Review

VS
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
14%
Manufacturing Company
11%
Government
9%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
What do you like most about ArcSight Enterprise Security Manager (ESM)?
We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.
What is your experience regarding pricing and costs for ClearSkies SaaS NG SIEM?
Regarding pricing, I'd say it's in the middle range. Pricing is very good compared to others.
What needs improvement with ClearSkies SaaS NG SIEM?
The main issue for improvement is the platform's slowness in presenting information. Retrieving information can take a little time when clicking on something.
What is your primary use case for ClearSkies SaaS NG SIEM?
I use the solution as a SIEM and managed SOC. It collects events and incidents from all our systems like, EDR, NDR, servers, and switches. The managed SOC team raises incidents for us to review and...
 

Also Known As

Micro Focus ArcSight, HPE ArcSight, ArcSight
ClearSkies NG SIEM
 

Learn More

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Overview

 

Sample Customers

Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
Information Not Available
Find out what your peers are saying about ArcSight Enterprise Security Manager (ESM) vs. ClearSkies SaaS NG SIEM and other solutions. Updated: January 2025.
831,158 professionals have used our research since 2012.