IBM Security QRadar and ArcSight Enterprise Security Manager (ESM) are key players in the enterprise security management sector. QRadar gets the upper hand with its ease of deployment and user-friendly features, while ArcSight stands out for its powerful correlation and customization capabilities, albeit with a higher learning curve.
Features: QRadar offers user behavior analytics, vulnerability management, and ease of scaling deployments, making it a comprehensive security solution. It excels with its automatic log source identification and robust security intelligence platform. ArcSight ESM is recognized for its powerful correlation engine, ability to create complex rules, and extensive integration capabilities, providing a flexible framework for detailed data analysis.
Room for Improvement: QRadar needs enhancement in incident management to offer better alert control and requires improved integration capabilities with other security tools. Users have noted a need for more advanced analytics. ArcSight ESM faces challenges with complex deployment, requiring significant expertise and offering only mixed technical support responsiveness, which can be improved for complexity management.
Ease of Deployment and Customer Service: QRadar is praised for its straightforward deployment and good customer service, although it can sometimes require high technical expertise for support, leading to difficulties for less experienced users. ArcSight's deployment process is complex and time-consuming, demanding substantial expertise and receiving mixed reviews for their technical support in addressing complex issues swiftly.
Pricing and ROI: QRadar is regarded as expensive, especially for smaller enterprises, but its robust feature set can provide worthwhile value for larger organizations. ArcSight ESM also comes with a high cost but offers a licensing model based on events per second (EPS), which can be advantageous for large-scale deployments. Both solutions enhance security postures and reduce risks, although cost-effectiveness may vary depending on organizational size and specific needs.
Investing this amount was very much worth it for my organization.
If I raise a P1 or P0 ticket, the response time is often delayed by four to eight hours.
They assist with advanced issues, such as hardware or other problems, that are not part of standard operations.
The problem escalates through level one to level three, and then the process starts over with Novo again.
I received very good support, possibly due to a good relationship with IBM.
It lacks some capabilities compared to other tools available in the market.
The stability of ArcSight Enterprise Security Manager (ESM) is not very robust.
I think QRadar is stable and currently satisfies my needs.
The product has been stable so far.
The integration aspect of ArcSight Enterprise Security Manager (ESM) needs improvement.
We receive logs from different types of devices and need a way to correlate them effectively.
If AI-related support can suggest rules and integrate with existing security devices like MD, IPS, this SIM can create more relevant rules.
Improving the integration with IBM Server for MetaMask for correlation rules would be beneficial.
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools.
The ability to interpret data is highly valued.
Recently, I faced an incident, a cyber incident, and it was detected in real time.
IBM is seeking information about IBM QRadar because a part of QRadar, especially in the cloud, has been sold to Palo Alto.
The scenarios we could write regarding the compliance-related issues were quite helpful.
ArcSight Enterprise Security Manager (ESM) is a powerful SIEM solution for analyzing, collecting, correlating, and reporting on security event information. ArcSight ESM analyzes information from all of your data sources while helping your organization maintain high security. In addition, the solution is very customizable and enables users to create their own company-specific rule sets to automatically trigger instant alerts.
ArcSight Enterprise Security Manager (ESM) Features
ArcSight Enterprise Security Manager (ESM) Benefits
Some of the benefits of using ESM include:
Reviews from Real Users
Below are some reviews and helpful feedback written by ArcSight Enterprise Security Manager (ESM) users.
A Head of Professional Services at a computer software company says, “The simplicity of the solution is the most valuable aspect of the product. The product is quite mature. It's been around for a long time. The integration is easy for the most part.”
A Managing partner at a tech services company states that the solution is “Good at consolidating logs, fairly stable, and can scale.”
PeerSpot user Abbasi P., Vice President Derivatives Ops IT at a financial services firm, explains, “The user interfaces are quite good and speedy, and I like the consoles too. The typology and the setup are also good.”
A Chief Technological Officer at a tech services company says, "It is a very useful tool for intelligence building because it has many use cases and many rule sets."
An Associate Vice President at a consumer goods company comments, “We primarily use the solution for its technology including its independent logs, and those types of things. The solution offers very good monitoring. The product's log management and event management capabilities are excellent. There are a lot of really good analytical components. It helps us focus on analysis.”
IBM Security QRadar (recently acquired by Palo Alto Networks) is a security and analytics platform designed to defend against threats and scale security operations. This is done through integrated visibility, investigation, detection, and response. QRadar empowers security groups with actionable insights into high-priority threats by providing visibility into enterprise security data. Through centralized visibility, security teams and analysts can determine their security stance, which areas pose a potential threat, and which areas are critical. This will help streamline workflows by eliminating the need to pivot between tools.
IBM Security QRadar is built to address a wide range of security issues and can be easily scaled with minimal customization effort required. As data is ingested, QRadar administers automated, real-time security intelligence to swiftly and precisely discover and prioritize threats. The platform will issue alerts with actionable, rich context into developing threats. Security teams and analysts can then rapidly respond to minimize the attackers' strike. The solution will provide a complete view of activity in both cloud-based and on-premise environments as a large amount of data is ingested throughout the enterprise. Additionally, QRadar’s anomaly detection intelligence enables security teams to identify any user behavior changes that could be indicators of potential threats.
IBM QRadar Log Manager
To better help organizations protect themselves against potential security threats, attacks, and breaches, IBM QRadar Log Manager gathers, analyzes, preserves, and reports on security log events using QRadar Sense Analytics. All operating systems and applications, servers, devices, and applications are converted into searchable and actionable intelligent data. QRadar Log Manager then helps organizations meet compliance reporting and monitoring requirements, which can be further upgraded to QRadar SIEM for a more superior level of threat protection.
Some of QRadar Log Manager’s key features include:
Reviews from Real Users
IBM Security QRadar is a solution of choice among users because it provides a complete solution for security teams by integrating network analysis, log management, user behavior analytics, threat intelligence, and AI-powered investigations into a single solution. Users particularly like having a single window into their network and its ability to be used for larger enterprises.
Simon T., a cyber security services operations manager at an aerospace/defense firm, notes, "The most valuable thing about QRadar is that you have a single window into your network, SIEM, network flows, and risk management of your assets. If you use Splunk, for instance, then you still need a full packet capture solution, whereas the full packet capture solution is integrated within QRadar. Its application ecosystem makes it very powerful in terms of doing analysis."
A management executive at a security firm says, "What we like about QRadar and the models that IBM has, is it can go from a small-to-medium enterprise to a larger organization, and it gives you the same value."
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