IBM Security QRadar and ArcSight ESM are distinguished competitors in the security management tools category. IBM Security QRadar seems to have the upper hand due to its simplified usability and broad integration capabilities, though ArcSight ESM is noted for its powerful correlation and customization potential but requires more expertise.
Features: IBM Security QRadar is recognized for its scalability, ease in extracting information from raw logs/events, and the ability to support a broad range of deployments, whether on-premises or cloud-based. It has numerous built-in rules, seamless integration capabilities, and a user interface that is easy to understand without needing highly technical skills. ArcSight ESM is praised for its powerful correlation abilities, flexible customization options, and integration with a wide variety of third-party tools. It can also handle high amounts of event data for comprehensive threat detection and analysis.
Room for Improvement: IBM Security QRadar could advance by enhancing its user interface and improving integration capabilities, particularly with APIs and offering more flexible deployment options. ArcSight ESM's complexity in onboarding and user interface streamlining needs attention. It has been reported to have challenges related to performance and usability, which require specialized expertise for effective use.
Ease of Deployment and Customer Service: IBM Security QRadar can be implemented across diverse environments such as on-premises, cloud, or in hybrid models, offering flexibility for different organizational needs. User feedback varies on technical support; some praise the responsiveness while others experience delays. ArcSight ESM supports various deployment models but is noted for a complex setup process that demands specialized skills. Its customer support is also critiqued for variability in response times and expertise.
Pricing and ROI: IBM Security QRadar is often perceived as costly, particularly for smaller businesses, mostly due to its EPS-based licensing and the extra expenses related to hardware and applications. However, some users justify the cost because of its efficiency and user-friendliness. ArcSight ESM also has a high price point that aligns with enterprise requirements but might be prohibitive for smaller budgets. Its comprehensive feature set often demands additional resources for deployment and management.
ArcSight Enterprise Security Manager (ESM) is a powerful SIEM solution for analyzing, collecting, correlating, and reporting on security event information. ArcSight ESM analyzes information from all of your data sources while helping your organization maintain high security. In addition, the solution is very customizable and enables users to create their own company-specific rule sets to automatically trigger instant alerts.
ArcSight Enterprise Security Manager (ESM) Features
ArcSight Enterprise Security Manager (ESM) Benefits
Some of the benefits of using ESM include:
Reviews from Real Users
Below are some reviews and helpful feedback written by ArcSight Enterprise Security Manager (ESM) users.
A Head of Professional Services at a computer software company says, “The simplicity of the solution is the most valuable aspect of the product. The product is quite mature. It's been around for a long time. The integration is easy for the most part.”
A Managing partner at a tech services company states that the solution is “Good at consolidating logs, fairly stable, and can scale.”
PeerSpot user Abbasi P., Vice President Derivatives Ops IT at a financial services firm, explains, “The user interfaces are quite good and speedy, and I like the consoles too. The typology and the setup are also good.”
A Chief Technological Officer at a tech services company says, "It is a very useful tool for intelligence building because it has many use cases and many rule sets."
An Associate Vice President at a consumer goods company comments, “We primarily use the solution for its technology including its independent logs, and those types of things. The solution offers very good monitoring. The product's log management and event management capabilities are excellent. There are a lot of really good analytical components. It helps us focus on analysis.”
IBM Security QRadar (recently acquired by Palo Alto Networks) is a security and analytics platform designed to defend against threats and scale security operations. This is done through integrated visibility, investigation, detection, and response. QRadar empowers security groups with actionable insights into high-priority threats by providing visibility into enterprise security data. Through centralized visibility, security teams and analysts can determine their security stance, which areas pose a potential threat, and which areas are critical. This will help streamline workflows by eliminating the need to pivot between tools.
IBM Security QRadar is built to address a wide range of security issues and can be easily scaled with minimal customization effort required. As data is ingested, QRadar administers automated, real-time security intelligence to swiftly and precisely discover and prioritize threats. The platform will issue alerts with actionable, rich context into developing threats. Security teams and analysts can then rapidly respond to minimize the attackers' strike. The solution will provide a complete view of activity in both cloud-based and on-premise environments as a large amount of data is ingested throughout the enterprise. Additionally, QRadar’s anomaly detection intelligence enables security teams to identify any user behavior changes that could be indicators of potential threats.
IBM QRadar Log Manager
To better help organizations protect themselves against potential security threats, attacks, and breaches, IBM QRadar Log Manager gathers, analyzes, preserves, and reports on security log events using QRadar Sense Analytics. All operating systems and applications, servers, devices, and applications are converted into searchable and actionable intelligent data. QRadar Log Manager then helps organizations meet compliance reporting and monitoring requirements, which can be further upgraded to QRadar SIEM for a more superior level of threat protection.
Some of QRadar Log Manager’s key features include:
Reviews from Real Users
IBM Security QRadar is a solution of choice among users because it provides a complete solution for security teams by integrating network analysis, log management, user behavior analytics, threat intelligence, and AI-powered investigations into a single solution. Users particularly like having a single window into their network and its ability to be used for larger enterprises.
Simon T., a cyber security services operations manager at an aerospace/defense firm, notes, "The most valuable thing about QRadar is that you have a single window into your network, SIEM, network flows, and risk management of your assets. If you use Splunk, for instance, then you still need a full packet capture solution, whereas the full packet capture solution is integrated within QRadar. Its application ecosystem makes it very powerful in terms of doing analysis."
A management executive at a security firm says, "What we like about QRadar and the models that IBM has, is it can go from a small-to-medium enterprise to a larger organization, and it gives you the same value."
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