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ArcSight Enterprise Security Manager (ESM) vs Securonix Next-Gen SIEM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.9
ArcSight ESM can offer high ROI through threat detection, compliance, audits, and brand protection despite its costs and implementation challenges.
Sentiment score
5.2
Users saw enhanced security and efficiency with Securonix Next-Gen SIEM, experiencing quick implementation and notable returns on investment.
The solution is time-saving, particularly in the long run after it is deployed, enabling us to get value promptly.
 

Customer Service

Sentiment score
5.7
ArcSight ESM customer service is mixed, with efficient initial responses but inconsistent, often slow technical support causing dissatisfaction.
Sentiment score
7.3
Securonix Next-Gen SIEM offers responsive, knowledgeable support, though occasional delays and escalations may occur in urgent situations.
If I raise a P1 or P0 ticket, the response time is often delayed by four to eight hours.
If I raise a ticket, it initially goes to the L1 team, but the next level of escalation is really effective.
There is no UK-based support, which leads to delays in waiting for US support.
 

Scalability Issues

Sentiment score
7.1
ArcSight ESM offers scalability and cloud support but faces high costs and EPS licensing challenges for growing event volumes.
Sentiment score
7.9
Securonix Next-Gen SIEM offers scalable cloud-based architecture, seamless data integration, and efficient management for large organizations with multiple log sources.
It lacks some capabilities compared to other tools available in the market.
The solution is scalable as it is cloud-based and cloud-native.
 

Stability Issues

Sentiment score
7.1
ArcSight ESM is stable with configuration efforts, though deployment challenges and occasional issues arise under high-load conditions.
Sentiment score
8.0
Securonix Next-Gen SIEM is stable and reliable, with high ratings despite minor integration issues and occasional slowness.
The stability of ArcSight Enterprise Security Manager (ESM) is not very robust.
 

Room For Improvement

ArcSight ESM needs interface updates, better integration, improved performance, reporting, scaling, error handling, and enhanced technical support.
Securonix Next-Gen SIEM struggles with complexity, limited customization, and integration issues, impacting usability and customer satisfaction.
The integration aspect of ArcSight Enterprise Security Manager (ESM) needs improvement.
SIEM could have better integration with other technologies.
When dealing with a large amount of data, such as when firewall logs increase, queries sometimes crash or get stuck.
The passing and setup are quite complex at the beginning, making onboarding not smooth.
 

Setup Cost

ArcSight ESM is costly but justifiable, with pricing based on EPS, scalable features, and possible bulk discounts.
Securonix Next-Gen SIEM offers competitive and predictable pricing based on user numbers, ideal for large enterprises.
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools.
Licensing is based on events per second (EPS), costing between $50 to $60 per EPS.
The pricing has similar ingestion charges compared to other solutions, such as Splunk.
 

Valuable Features

ArcSight ESM offers seamless integration, scalability, customizable features, real-time monitoring, and extensive analytics for effective threat detection and response.
Securonix Next-Gen SIEM provides advanced threat detection and management with machine learning, automation, and user behavior analytics.
The ability to interpret data is highly valued.
The software includes user behavior interactions, dashboards, and training capabilities.
Now, the process is automatic, reducing our workload.
 

Categories and Ranking

ArcSight Enterprise Securit...
Ranking in Security Information and Event Management (SIEM)
26th
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
97
Ranking in other categories
No ranking in other categories
Securonix Next-Gen SIEM
Ranking in Security Information and Event Management (SIEM)
15th
Average Rating
8.6
Reviews Sentiment
6.9
Number of Reviews
33
Ranking in other categories
Identity Threat Detection and Response (ITDR) (9th)
 

Mindshare comparison

As of March 2025, in the Security Information and Event Management (SIEM) category, the mindshare of ArcSight Enterprise Security Manager (ESM) is 1.1%, down from 1.7% compared to the previous year. The mindshare of Securonix Next-Gen SIEM is 1.0%, down from 1.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Q&A Highlights

MV
Nov 16, 2021
 

Featured Reviews

Ramnesh  Dubey - PeerSpot reviewer
Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods
The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible. So, increasing the storage capacity is one area for improvement. Additionally, the real-time data retention is limited due to the 12 TB restriction. Depending on the Events Per Second (EPS) you receive, you might only be able to retain data for seven to ten days. Overall, the 12 TB limit is the main issue we face in terms of maximizing real-time data storage. Moreover, there are a few improvements I would like to see in future releases. My main suggestion for ArcSight is to simplify the deployment process. Currently, the installation process is quite complex. There are various components involved, including transformations, multiple installations, and containerization for various components. Ideally, I'd recommend that ArcSight allow the entire installation, including the ESM and database, to be completed within a single unified setup process for a streamlined experience. Additionally, having readily available and well-organized documentation for the step-by-step installation process would be incredibly helpful. I would also like to see better support.
Ibrahim Albalawi - PeerSpot reviewer
Less false positives, good detection and integration capabilities, and good pricing
The incident response area should be improved. It is more difficult than other products, but overall, it is good. The platform has a lot of options and functionality. So, you need to check almost everything. For new engineers or people who don’t have much experience with this kind of platform, it is a bit difficult, but for experienced engineers, it is not that difficult. When you have been doing a lot of work for about one or two hours, and you have a lot of tabs open, it slows down or gets stuck. There is a delay of 10 to 15 seconds in opening tabs or dashboards. I don't know why this happens, but for me, it is not a big issue. I just wait, and that's all.
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Comparison Review

VS
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Answers from the Community

MV
Nov 16, 2021
Nov 16, 2021
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to admin costs for handling more complex scenarios the same applies to QRadar. Looks like the old champions like ArcSight are getting a little "out of Date". That's why my company (SW development and co...
2 out of 11 answers
it_user1157703 - PeerSpot reviewer
Jun 24, 2020
To be upfront  I am a security vendor and we are the authors and developers of Snare our SIEM-agnostic Enterprise solution for log collection and log management.  We work with lots of Siem vendors and Snare deploys and integrates with all major SIEM platforms e.g. Arcsight, Qradar, Splunk, RSA. We have over 500 Banks and financial services companies using Snare Agents and Snare central where we have been able to contain and reduce their Siem ingestion charges by up to 60% where the Siem vendor charges for log data ingestion by EPS, GB or any metered basis - https://www.youtube.com/channel/UCr8sLTVcI7oivIjEQBfu7UA. Snare collaborates and compliments SIEM solutions. Snare Agents provide Granular Filtering @ Source, Truncation of Noise out of logs @ Source in a lightweight Agent. Snare Central provides dashboard analytics to monitor log traffic from windows, Linux, Unix, OSX, Syslog feeds etc.while also providing "Out of the Box Compliance Reporting, Alerts" and ability to reflect logs to multiple destinations simultaneously.  From our experience, Arcsight is a good SIEM, very feature-rich but does require a lot of resources and is generally very expensive one-time and ongoing ingestion of logs into Arcsight (unless you have Snare). Arcsight connectors provide an agentless collection process but this has many issues as it is not as secure as Agents and can invite log tampering, no encryption, unable to set group policy etc... I have lots of my customers using Snare Agents with logs going to Arcsight and can provide a reference point if required. My largest financial services customer has over 100,000 Snare agents filtering, reflecting logs to Arcsight. Please take a look at https://www.snaresolutions.com/siem-integration/
AR
Jun 24, 2020
We didn’t use any of the products but I include you a link to Gartner comparison. https://www.gartner.com/review.
 

Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
14%
Manufacturing Company
11%
Government
8%
Computer Software Company
20%
Financial Services Firm
12%
Manufacturing Company
7%
Government
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
What do you like most about ArcSight Enterprise Security Manager (ESM)?
We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.
What is your primary use case for Securonix Security Analytics?
I use this solution for security monitoring and user behavior analytics. Banks, governments, and the oil and gas sector utilize it.
What do you like most about Securonix Next-Gen SIEM?
The two major features of this product we extensively use are the UEBA capability and the multi-tenant approach with the centralized data logs system. Customers are very happy with these features.
What is your experience regarding pricing and costs for Securonix Next-Gen SIEM?
Comparatively, it is reasonable when compared to solutions like Splunk and Exabeam. Licensing is based on events per second (EPS), costing between $50 to $60 per EPS.
 

Also Known As

Micro Focus ArcSight, HPE ArcSight, ArcSight
Securonix Security Analytics
 

Overview

 

Sample Customers

Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
Dtex Systems, Pfizer, Western Union, Harris, ITG
Find out what your peers are saying about ArcSight Enterprise Security Manager (ESM) vs. Securonix Next-Gen SIEM and other solutions. Updated: March 2025.
842,296 professionals have used our research since 2012.