ArcSight Enterprise Security Manager ESM and Gigamon Deep Observability Pipeline are both strong competitors in the cybersecurity market. ArcSight ESM has the upper hand with its comprehensive threat detection and response capabilities, while Gigamon Deep Observability Pipeline excels in network visibility and analytics.
Features: ArcSight ESM is praised for its extensive integration capabilities, robust correlation engine, and comprehensive threat intelligence. Gigamon Deep Observability Pipeline is valued for its advanced packet-level visibility, enriched network data, and seamless integration with various security tools.
Room for Improvement: Users suggest ArcSight ESM could benefit from a more intuitive configuration process and enhanced scalability options. For Gigamon Deep Observability Pipeline, common suggestions include improving documentation and simplifying licensing models.
Ease of Deployment and Customer Service: ArcSight ESM deployment is viewed as complex, potentially requiring professional assistance, whereas Gigamon Deep Observability Pipeline offers a more streamlined deployment process. In terms of customer service, both products receive positive reviews; however, Gigamon’s customer support is noted for being more responsive and helpful, particularly during the deployment phase.
Pricing and ROI: ArcSight ESM is often seen as expensive with a substantial initial setup cost, but users report a high ROI due to its comprehensive security coverage. Gigamon Deep Observability Pipeline, while also considered costly, is perceived as delivering significant value through improved network visibility and reduced operational risks.
If I raise a P1 or P0 ticket, the response time is often delayed by four to eight hours.
It lacks some capabilities compared to other tools available in the market.
The stability of ArcSight Enterprise Security Manager (ESM) is not very robust.
The integration aspect of ArcSight Enterprise Security Manager (ESM) needs improvement.
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools.
The ability to interpret data is highly valued.
ArcSight Enterprise Security Manager (ESM) is a powerful SIEM solution for analyzing, collecting, correlating, and reporting on security event information. ArcSight ESM analyzes information from all of your data sources while helping your organization maintain high security. In addition, the solution is very customizable and enables users to create their own company-specific rule sets to automatically trigger instant alerts.
ArcSight Enterprise Security Manager (ESM) Features
ArcSight Enterprise Security Manager (ESM) Benefits
Some of the benefits of using ESM include:
Reviews from Real Users
Below are some reviews and helpful feedback written by ArcSight Enterprise Security Manager (ESM) users.
A Head of Professional Services at a computer software company says, “The simplicity of the solution is the most valuable aspect of the product. The product is quite mature. It's been around for a long time. The integration is easy for the most part.”
A Managing partner at a tech services company states that the solution is “Good at consolidating logs, fairly stable, and can scale.”
PeerSpot user Abbasi P., Vice President Derivatives Ops IT at a financial services firm, explains, “The user interfaces are quite good and speedy, and I like the consoles too. The typology and the setup are also good.”
A Chief Technological Officer at a tech services company says, "It is a very useful tool for intelligence building because it has many use cases and many rule sets."
An Associate Vice President at a consumer goods company comments, “We primarily use the solution for its technology including its independent logs, and those types of things. The solution offers very good monitoring. The product's log management and event management capabilities are excellent. There are a lot of really good analytical components. It helps us focus on analysis.”
Gigamon Deep Observability Pipeline is a comprehensive network visibility solution that provides real-time insights into network traffic. It offers SSL inspection and mobile network monitoring for traffic monitoring purposes. The solution optimizes networks, aids in security inspection, and improves firewall performance. It is praised for its performance, power, straightforward integration, stability, and ease of initial setup.
With Gigamon, organizations can gain complete visibility into their network traffic, identify potential threats, and take proactive measures to prevent them. The solution is ideal for organizations of all sizes, including enterprises, service providers, and government agencies.
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