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ArcSight Enterprise Security Manager (ESM) vs Gurucul Next Gen SIEM comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.9
ArcSight ESM can offer high ROI through threat detection, compliance, audits, and brand protection despite its costs and implementation challenges.
Sentiment score
8.9
Gurucul Next Gen SIEM increased efficiency in threat detection, reduced costs, automated workflows, and improved staff productivity and response times.
 

Customer Service

Sentiment score
5.7
ArcSight ESM customer service is mixed, with efficient initial responses but inconsistent, often slow technical support causing dissatisfaction.
Sentiment score
6.3
Gurucul Next Gen SIEM offers prompt, knowledgeable, and efficient customer service, resulting in high client satisfaction with effective technical support.
If I raise a P1 or P0 ticket, the response time is often delayed by four to eight hours.
 

Scalability Issues

Sentiment score
7.1
ArcSight ESM offers scalability and cloud support but faces high costs and EPS licensing challenges for growing event volumes.
Sentiment score
7.5
Gurucul Next Gen SIEM is highly scalable, handling large data volumes efficiently, integrating with diverse environments seamlessly.
It lacks some capabilities compared to other tools available in the market.
 

Stability Issues

Sentiment score
7.1
ArcSight ESM is stable with configuration efforts, though deployment challenges and occasional issues arise under high-load conditions.
Sentiment score
6.4
Gurucul Next Gen SIEM is stable, reliable, handles large data efficiently, and integrates seamlessly without disrupting operations.
The stability of ArcSight Enterprise Security Manager (ESM) is not very robust.
 

Room For Improvement

ArcSight ESM needs interface updates, better integration, improved performance, reporting, scaling, error handling, and enhanced technical support.
Gurucul Next Gen SIEM faces deployment complexity, performance issues with large data, and needs better support, reporting, and integration.
The integration aspect of ArcSight Enterprise Security Manager (ESM) needs improvement.
 

Setup Cost

ArcSight ESM is costly but justifiable, with pricing based on EPS, scalable features, and possible bulk discounts.
Gurucul Next Gen SIEM offers scalable subscription pricing with advanced threat detection, machine learning, and extensive integration for enterprises.
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools.
 

Valuable Features

ArcSight ESM offers seamless integration, scalability, customizable features, real-time monitoring, and extensive analytics for effective threat detection and response.
Gurucul Next Gen SIEM excels in threat detection, scalability, integration, customizable reports, and adapting to diverse IT environments.
 

Categories and Ranking

ArcSight Enterprise Securit...
Ranking in Security Information and Event Management (SIEM)
19th
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
97
Ranking in other categories
No ranking in other categories
Gurucul Next Gen SIEM
Ranking in Security Information and Event Management (SIEM)
38th
Average Rating
7.6
Reviews Sentiment
7.1
Number of Reviews
3
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Security Information and Event Management (SIEM) category, the mindshare of ArcSight Enterprise Security Manager (ESM) is 1.1%, down from 1.6% compared to the previous year. The mindshare of Gurucul Next Gen SIEM is 0.2%, up from 0.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Ramnesh  Dubey - PeerSpot reviewer
Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods
The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible. So, increasing the storage capacity is one area for improvement. Additionally, the real-time data retention is limited due to the 12 TB restriction. Depending on the Events Per Second (EPS) you receive, you might only be able to retain data for seven to ten days. Overall, the 12 TB limit is the main issue we face in terms of maximizing real-time data storage. Moreover, there are a few improvements I would like to see in future releases. My main suggestion for ArcSight is to simplify the deployment process. Currently, the installation process is quite complex. There are various components involved, including transformations, multiple installations, and containerization for various components. Ideally, I'd recommend that ArcSight allow the entire installation, including the ESM and database, to be completed within a single unified setup process for a streamlined experience. Additionally, having readily available and well-organized documentation for the step-by-step installation process would be incredibly helpful. I would also like to see better support.
Ansar Monideen - PeerSpot reviewer
Provides almost all the SIEM features offered by the leaders at a low cost
Gurucul's data enrichment could be improved. As a security professional, I want to consolidate all these log sources and data to the user, entity, or resource. More advancements are required, especially in enriching security data or attack response. I would like to see more improvements there. The documentation could also be better. Every user and resource has a timeline that lists all the events so we can analyze that particular system and what is happening. We would like to have an option where we can only list the confirmed security threat-related activities for a particular user rather than all activities. This way, we can see what kind of risk is reported for this user and be able to monitor them better.
report
Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.
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Comparison Review

VS
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
15%
Manufacturing Company
10%
Government
8%
Computer Software Company
15%
Government
13%
Construction Company
8%
Healthcare Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
What do you like most about ArcSight Enterprise Security Manager (ESM)?
We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.
What is your experience regarding pricing and costs for ArcSight Enterprise Security Manager (ESM)?
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools. It is worth the investment if you are considering the cost.
What do you like most about Gurucul Next Gen SIEM?
The customization of reporting rules, reporting configuration, and alerting configuration are good.
What is your experience regarding pricing and costs for Gurucul Next Gen SIEM?
The pricing is exceptionally good. I have personally implemented several SIEM solutions that are significantly more expensive. I won't name the companies, but one particularly well-known and expens...
What needs improvement with Gurucul Next Gen SIEM?
Gurucul's data enrichment could be improved. As a security professional, I want to consolidate all these log sources and data to the user, entity, or resource. More advancements are required, espec...
 

Also Known As

Micro Focus ArcSight, HPE ArcSight, ArcSight
No data available
 

Overview

 

Sample Customers

Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
Information Not Available
Find out what your peers are saying about ArcSight Enterprise Security Manager (ESM) vs. Gurucul Next Gen SIEM and other solutions. Updated: April 2025.
848,396 professionals have used our research since 2012.