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ArcSight Enterprise Security Manager (ESM) vs SolarWinds Security Event Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Enterprise Securit...
Ranking in Security Information and Event Management (SIEM)
26th
Average Rating
7.8
Reviews Sentiment
7.5
Number of Reviews
97
Ranking in other categories
No ranking in other categories
SolarWinds Security Event M...
Ranking in Security Information and Event Management (SIEM)
22nd
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
26
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Security Information and Event Management (SIEM) category, the mindshare of ArcSight Enterprise Security Manager (ESM) is 1.1%, down from 1.6% compared to the previous year. The mindshare of SolarWinds Security Event Manager is 0.6%, down from 0.7% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Ramnesh  Dubey - PeerSpot reviewer
Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods
The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible. So, increasing the storage capacity is one area for improvement. Additionally, the real-time data retention is limited due to the 12 TB restriction. Depending on the Events Per Second (EPS) you receive, you might only be able to retain data for seven to ten days. Overall, the 12 TB limit is the main issue we face in terms of maximizing real-time data storage. Moreover, there are a few improvements I would like to see in future releases. My main suggestion for ArcSight is to simplify the deployment process. Currently, the installation process is quite complex. There are various components involved, including transformations, multiple installations, and containerization for various components. Ideally, I'd recommend that ArcSight allow the entire installation, including the ESM and database, to be completed within a single unified setup process for a streamlined experience. Additionally, having readily available and well-organized documentation for the step-by-step installation process would be incredibly helpful. I would also like to see better support.
Alex Kinyanjui - PeerSpot reviewer
A stable and scalable solution that provide 24/7 monitoring
We have to protect customer data, including any PII, accessed via the internet terminal. Additionally, we need to monitor events from network devices and servers that may raise suspicion, allowing us to analyze them and determine what is occurring. SolarWinds affected your overall security costs. Considering the nature of our traffic, it has been very effective. We have proactively identified and addressed issues before they escalate into incidents. I've noticed a reduced investment in handling event-related cases with SolarWinds Security Event Manager. This reduction includes reducing human resources and the time required for teams to provide 24/7 monitoring. Consequently, there has been a significant decrease in costs. Additionally, the platform enables us to address issues before they escalate into incidents, thus preventing revenue leakage. As a result, the organization experiences reduced costs and avoids revenue leakage. Since the SolarWinds Security Event Manager implementation, the total budget allocated to security has been reduced by close to five percent. Initially, there was a heavy investment in that aspect, but we have observed this reduction in the allocated budget for the security team. Since implementing SolarWinds Security Event Manager, the team members' pressure has been reduced. They can now concentrate on more critical tasks and development, promoting growth within their department rather than solely focusing on incident monitoring. I recommend the solution. Overall, I rate the solution an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"Support is very good."
"ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools."
"ArcSight ESM provides us the flexibility to write our own passwords and customize the solution. It lets us search and log a variety of SmartConnectors. It has 480-plus SmartConnectors."
"I would rate the ease of use for new users an eight out of ten, with ten being easy to use. It is a good tool."
"The product is quite mature. It's been around for a long time."
"The real-time analysis adds value."
"We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities."
"It prevented my users from getting infected by ransomware. It can also pinpoint the story behind every virus or network attack to our environment."
"It has in-depth monitoring capabilities and an easy way for setting up dashboards. I can expand in various areas, or I can reduce areas. It supports different types of breakdowns, filters, and rules. It is very simple for an out-of-the-box type of product. It doesn't take a lot of time to figure it out, which is unlike some of the solutions that I have looked at. It meets all the aspects."
"SolarWinds' stability is fine. I don't think we've had any software issues."
"This tool is simple to use."
"It performs network behavior monitoring, log monitoring, and disaster recovery monitoring."
"The most valuable feature of this solution is the visibility into both attempted and failed logins."
"The most valuable feature of SolarWinds Security Event Manager is the analysis and the knowledge about the incidence that we trace."
"SolarWinds is effective for server, network, and log monitoring. It's also good for IP address management. We also have a patch manager, but we're still working on getting that operational."
"It's easy to build rules and actions based on the logs and event types we collect with the software."
 

Cons

"The tool should improve its UI. It also should make data more searchable."
"The initial setup could be more straightforward."
"ArcSight ESM could improve by adding more features and documentation. There needs to be more documentation."
"Administration of ArcSight is not an easy job. The admin needs to be well experienced in it to identify the root cause and fix it."
"The product should include a lot more predefined scenarios so the adopted company will have knowledge and a broader skill set in security and network."
"The onboarding process for this solution could be better. It also needs a better GUI."
"The API integration could be better, and I'd like to see more machine-learning capabilities in the future."
"HPE ArcSight has a quite steep learning curve."
"I would like to have a more customizable dashboard."
"We'd like more customization capabilities."
"One of the drawbacks of being so flexible is that it is also a fairly complicated software application to install, configure, and maintain."
"The only issue is the pricetag. SolarWinds is a costly solution."
"There is no correlation made between log entries, so no threat information is presented."
"We used the support from SolarWinds Security Event Manager and they are knowledgeable but challenging to get in contact with them."
"Under the new system, it is not upgradable the way they say. When you try to do an upgrade, it doesn't really work unless you dump everything and start from scratch. You lose a lot of your nodes. Whenever you set your nodes up and everything else, they don't want to bring those nodes back in, so you have to really go back and restructure all your nodes. I went from version 6.5 to version 6.6 and then to version 6.7. I then went to version 2019, and now it is version 2020. It would be good if we can upgrade without having to delete everything and start from scratch. They can maybe build more KPIs and other things for the dashboard. Some of the other systems already have built-in KPIs. SolarWinds is starting to catch up, but it is not there yet. They can include some of the business or industry standards for tracking the time, that is, the meantime to detect (MTTD) and the meantime to resolve (MTTR). They can also find a way to build a KPI that measures the number of instances of port scans experienced in a week or a month."
"I think the customization area in the tool can be considered as an area of concern where improvements are required."
 

Pricing and Cost Advice

"The pricing is great compared to others."
"ArcSight can be a little bit expensive because of the area that we work in and the cost. Licensing is mostly on a yearly basis, not monthly."
"HPE ArcSight pricing might be more expensive than other SIEM solutions, but in my opinion it has powerful features and great flexibility in developing complex use cases."
"ArcSight is pretty expensive compared with its competitors. I believe that is fine as it provides value."
"We're paying a fee for an MSSP, and the cost of the total cost of ArcSight ESM was approximately three to four million dollars a year. The price was less than similar solutions. We did not have additional fees."
"ArcSight ESM is an affordable solution, it cost approximately $200,000 for three years. This price was at a substantial discount."
"The cost of the solution is not very high, although hiring a qualified analyst to work with the product is expensive."
"Pricing is good, I'd rate the pricing a seven out of ten, with ten being low price. It's better than Splunk and IBM QRadar because their pricing is based on EPS."
"The tool is available at a good price for customers compared to other solutions in the market. I rate the product's price as an eight out of ten."
"The price of SolarWinds Security Event Manager is reasonable."
"It is in the appropriate mid-range. It is not as expensive as some of the other solutions. It is also not cheap."
"We do a yearly license renewal. For a year, the solution costs roughly $500,000 USD. There are no costs beyond this yearly fee."
"Licensing is on devices, so if you have many, then this may be high."
"Licenses can only be purchased in blocks of fifty at a time."
"The pricing model would benefit from having package deals with other SolarWinds products."
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Comparison Review

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Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Financial Services Firm
18%
Computer Software Company
15%
Manufacturing Company
11%
Government
9%
Educational Organization
78%
Computer Software Company
4%
Financial Services Firm
3%
University
3%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
What do you like most about ArcSight Enterprise Security Manager (ESM)?
We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.
What is your experience regarding pricing and costs for ArcSight Enterprise Security Manager (ESM)?
ArcSight Enterprise Security Manager (ESM) is very cheap compared to other tools. It is worth the investment if you are considering the cost.
What do you like most about SolarWinds Security Event Manager ?
The solution helps you monitor database instances, application instances, other customer application things, Linux servers, IBM servers, and Oracle servers.
What is your experience regarding pricing and costs for SolarWinds Security Event Manager ?
The tool is available at a good price for customers compared to other solutions in the market. I rate the product's price as an eight out of ten.
What needs improvement with SolarWinds Security Event Manager ?
I think the customization area in the tool can be considered as an area of concern where improvements are required In the future, I want to see the tool have better customization abilities with som...
 

Also Known As

Micro Focus ArcSight, HPE ArcSight, ArcSight
SolarWinds LEM, Solarwinds SIEM, TriGeo, Log and Event Manager
 

Overview

 

Sample Customers

Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
NetSuite, EasyStreet, Legacy Texas Bank, and Energy Federal Credit Union, to name a few.
Find out what your peers are saying about ArcSight Enterprise Security Manager (ESM) vs. SolarWinds Security Event Manager and other solutions. Updated: March 2025.
842,690 professionals have used our research since 2012.