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ArcSight Enterprise Security Manager (ESM) vs SolarWinds Security Event Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024
 

Categories and Ranking

ArcSight Enterprise Securit...
Ranking in Security Information and Event Management (SIEM)
14th
Average Rating
7.8
Reviews Sentiment
7.9
Number of Reviews
96
Ranking in other categories
No ranking in other categories
SolarWinds Security Event M...
Ranking in Security Information and Event Management (SIEM)
20th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
26
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Security Information and Event Management (SIEM) category, the mindshare of ArcSight Enterprise Security Manager (ESM) is 1.2%, down from 1.8% compared to the previous year. The mindshare of SolarWinds Security Event Manager is 0.6%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Ramnesh  Dubey - PeerSpot reviewer
Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods
The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible. So, increasing the storage capacity is one area for improvement. Additionally, the real-time data retention is limited due to the 12 TB restriction. Depending on the Events Per Second (EPS) you receive, you might only be able to retain data for seven to ten days. Overall, the 12 TB limit is the main issue we face in terms of maximizing real-time data storage. Moreover, there are a few improvements I would like to see in future releases. My main suggestion for ArcSight is to simplify the deployment process. Currently, the installation process is quite complex. There are various components involved, including transformations, multiple installations, and containerization for various components. Ideally, I'd recommend that ArcSight allow the entire installation, including the ESM and database, to be completed within a single unified setup process for a streamlined experience. Additionally, having readily available and well-organized documentation for the step-by-step installation process would be incredibly helpful. I would also like to see better support.
Alex Kinyanjui - PeerSpot reviewer
A stable and scalable solution that provide 24/7 monitoring
We have to protect customer data, including any PII, accessed via the internet terminal. Additionally, we need to monitor events from network devices and servers that may raise suspicion, allowing us to analyze them and determine what is occurring. SolarWinds affected your overall security costs. Considering the nature of our traffic, it has been very effective. We have proactively identified and addressed issues before they escalate into incidents. I've noticed a reduced investment in handling event-related cases with SolarWinds Security Event Manager. This reduction includes reducing human resources and the time required for teams to provide 24/7 monitoring. Consequently, there has been a significant decrease in costs. Additionally, the platform enables us to address issues before they escalate into incidents, thus preventing revenue leakage. As a result, the organization experiences reduced costs and avoids revenue leakage. Since the SolarWinds Security Event Manager implementation, the total budget allocated to security has been reduced by close to five percent. Initially, there was a heavy investment in that aspect, but we have observed this reduction in the allocated budget for the security team. Since implementing SolarWinds Security Event Manager, the team members' pressure has been reduced. They can now concentrate on more critical tasks and development, promoting growth within their department rather than solely focusing on incident monitoring. I recommend the solution. Overall, I rate the solution an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"On the positive side, ArcSight ESM's performance was excellent. It was very fast when writing queries. It provided good performance monitoring and had built-in rules to show which rules triggered most often and impacted performance. This performance monitoring was well-implemented."
"We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities."
"The correlation feature is good."
"It prevented my users from getting infected by ransomware. It can also pinpoint the story behind every virus or network attack to our environment."
"Support is very good."
"I really like the correlation part and the way the logs are correlated. I have never faced issues with parsing in this product. I like the way it parses, and everything is so clear to me."
"The most useful features are directories, price, and live reporting."
"The product is quite mature. It's been around for a long time."
"SolarWinds is easy to configure, and it provides timely alerts."
"The most valuable feature is the reporting."
"It's extremely easy to deploy."
"The solution helps you monitor database instances, application instances, other customer application things, Linux servers, IBM servers, and Oracle servers."
"The most valuable feature is the ease of use for the end user."
"The product's most effective part in improving security stems from the fact that the solution is deployed for event management, log viewing, and information management."
"SolarWinds' stability is fine. I don't think we've had any software issues."
"The most valuable feature of SolarWinds Security Event Manager is the analysis and the knowledge about the incidence that we trace."
 

Cons

"The analytics feature is not reliable and needs improvement for more detailed analysis.​"
"They also could improve the product by integrating user and identity behavior analytics."
"The stability isn't quite perfect. We occasionally run into problems."
"Customer service during the transition from HPE to Micro Focus was abysmal where it became disruptive to our service delivery."
"When we need to consume old events, we have to wait for a long time. ArcSight should improve the database capability to reply to queries faster. It would also be interesting if they implemented network visibility. For example, they could add a feature like NetWitness with a model just for looking through the packets."
"The onboarding process for this solution could be better. It also needs a better GUI."
"Micro Focus does not have a physical presence here in Pakistan, although IBM does."
"I am having issues with report generation with older versions. I don't know if this is because of compatibility issues, but report generation has been a little bit difficult in older versions. It is not similar to the newer and current versions. We are looking at moving to the cloud. It would be good if ArcSight ESM can move to the cloud. They already seem to be working on this. It would also be very helpful and great if we can integrate external threat intelligence, machine learning, and AI into this solution. It has good dashboards, but they can always be better. Its stability can also be improved."
"The solution's technical support is okay, but we don't have an SLA, and sometimes the response times are very slow."
"Training for this solution needs to be improved, as new employees are sometimes unfamiliar with the product."
"One of the drawbacks of being so flexible is that it is also a fairly complicated software application to install, configure, and maintain."
"We have automated threat detection in the Alliance Security, Antoinette. However, if these features could be further enhanced, it would simplify my work, potentially allowing me to allocate more time to address complex issues."
"Under the new system, it is not upgradable the way they say. When you try to do an upgrade, it doesn't really work unless you dump everything and start from scratch. You lose a lot of your nodes. Whenever you set your nodes up and everything else, they don't want to bring those nodes back in, so you have to really go back and restructure all your nodes. I went from version 6.5 to version 6.6 and then to version 6.7. I then went to version 2019, and now it is version 2020. It would be good if we can upgrade without having to delete everything and start from scratch. They can maybe build more KPIs and other things for the dashboard. Some of the other systems already have built-in KPIs. SolarWinds is starting to catch up, but it is not there yet. They can include some of the business or industry standards for tracking the time, that is, the meantime to detect (MTTD) and the meantime to resolve (MTTR). They can also find a way to build a KPI that measures the number of instances of port scans experienced in a week or a month."
"It can be difficult for users who are inexperienced with the solution."
"I imagine we will have to develop our own reports soon, this seems to be more cumbersome."
"I don't think SolarWinds is scalable enough. It is somewhat limited when I need to deploy it across multiple environments in a distributed architecture."
 

Pricing and Cost Advice

"There is a license required for this solution."
"ArcSight ESM is an affordable solution, it cost approximately $200,000 for three years. This price was at a substantial discount."
"The solution is super expensive. At our organization size and license model, I think the price is average to what anyone else would charge us."
"Pricing is good, I'd rate the pricing a seven out of ten, with ten being low price. It's better than Splunk and IBM QRadar because their pricing is based on EPS."
"The product licenses are inexpensive."
"The pricing model is expensive compared to open-source alternatives."
"HPE ArcSight pricing might be more expensive than other SIEM solutions, but in my opinion it has powerful features and great flexibility in developing complex use cases."
"The pricing is great compared to others."
"The price of SolarWinds Security Event Manager is reasonable."
"It is in the appropriate mid-range. It is not as expensive as some of the other solutions. It is also not cheap."
"The pricing model would benefit from having package deals with other SolarWinds products."
"Licensing is on devices, so if you have many, then this may be high."
"The tool is available at a good price for customers compared to other solutions in the market. I rate the product's price as an eight out of ten."
"Licenses can only be purchased in blocks of fifty at a time."
"We do a yearly license renewal. For a year, the solution costs roughly $500,000 USD. There are no costs beyond this yearly fee."
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Comparison Review

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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
15%
Manufacturing Company
10%
Government
10%
Educational Organization
76%
Computer Software Company
5%
Financial Services Firm
3%
Insurance Company
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
What do you like most about ArcSight Enterprise Security Manager (ESM)?
We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.
What do you like most about SolarWinds Security Event Manager ?
The solution helps you monitor database instances, application instances, other customer application things, Linux servers, IBM servers, and Oracle servers.
What is your experience regarding pricing and costs for SolarWinds Security Event Manager ?
The tool is available at a good price for customers compared to other solutions in the market. I rate the product's price as an eight out of ten.
What needs improvement with SolarWinds Security Event Manager ?
I think the customization area in the tool can be considered as an area of concern where improvements are required In the future, I want to see the tool have better customization abilities with som...
 

Also Known As

Micro Focus ArcSight, HPE ArcSight, ArcSight
SolarWinds LEM, Solarwinds SIEM, TriGeo, Log and Event Manager
 

Overview

 

Sample Customers

Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
NetSuite, EasyStreet, Legacy Texas Bank, and Energy Federal Credit Union, to name a few.
Find out what your peers are saying about ArcSight Enterprise Security Manager (ESM) vs. SolarWinds Security Event Manager and other solutions. Updated: October 2024.
816,562 professionals have used our research since 2012.