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ArcSight Enterprise Security Manager (ESM) vs SolarWinds Security Event Manager comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024
 

Categories and Ranking

ArcSight Enterprise Securit...
Ranking in Security Information and Event Management (SIEM)
15th
Average Rating
7.8
Reviews Sentiment
7.9
Number of Reviews
96
Ranking in other categories
No ranking in other categories
SolarWinds Security Event M...
Ranking in Security Information and Event Management (SIEM)
20th
Average Rating
7.8
Reviews Sentiment
6.7
Number of Reviews
26
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of December 2024, in the Security Information and Event Management (SIEM) category, the mindshare of ArcSight Enterprise Security Manager (ESM) is 1.3%, down from 1.9% compared to the previous year. The mindshare of SolarWinds Security Event Manager is 0.6%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Ramnesh  Dubey - PeerSpot reviewer
Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods
The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible. So, increasing the storage capacity is one area for improvement. Additionally, the real-time data retention is limited due to the 12 TB restriction. Depending on the Events Per Second (EPS) you receive, you might only be able to retain data for seven to ten days. Overall, the 12 TB limit is the main issue we face in terms of maximizing real-time data storage. Moreover, there are a few improvements I would like to see in future releases. My main suggestion for ArcSight is to simplify the deployment process. Currently, the installation process is quite complex. There are various components involved, including transformations, multiple installations, and containerization for various components. Ideally, I'd recommend that ArcSight allow the entire installation, including the ESM and database, to be completed within a single unified setup process for a streamlined experience. Additionally, having readily available and well-organized documentation for the step-by-step installation process would be incredibly helpful. I would also like to see better support.
Alex Kinyanjui - PeerSpot reviewer
A stable and scalable solution that provide 24/7 monitoring
We have to protect customer data, including any PII, accessed via the internet terminal. Additionally, we need to monitor events from network devices and servers that may raise suspicion, allowing us to analyze them and determine what is occurring. SolarWinds affected your overall security costs. Considering the nature of our traffic, it has been very effective. We have proactively identified and addressed issues before they escalate into incidents. I've noticed a reduced investment in handling event-related cases with SolarWinds Security Event Manager. This reduction includes reducing human resources and the time required for teams to provide 24/7 monitoring. Consequently, there has been a significant decrease in costs. Additionally, the platform enables us to address issues before they escalate into incidents, thus preventing revenue leakage. As a result, the organization experiences reduced costs and avoids revenue leakage. Since the SolarWinds Security Event Manager implementation, the total budget allocated to security has been reduced by close to five percent. Initially, there was a heavy investment in that aspect, but we have observed this reduction in the allocated budget for the security team. Since implementing SolarWinds Security Event Manager, the team members' pressure has been reduced. They can now concentrate on more critical tasks and development, promoting growth within their department rather than solely focusing on incident monitoring. I recommend the solution. Overall, I rate the solution an eight out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The real-time analysis adds value."
"The correlation feature is good."
"ArcSight ESM allows us to find if someone is doing an administrative operation at inappropriate times of day or trying to do something they're not allowed to."
"It gives better overall visibility. Before, we didn't have a unified system for managing security alerts. ArcSight introduced various alerts, giving us a better visibility of potential problems."
"​It is a vital tool for live monitoring and helps us to understand the traffic alerts of any major issue on the network, thereby reducing hacking attempts."
"ArcSight Enterprise Security Manager (ESM) works perfectly. It's a stable and scalable product."
"We do consulting and I get feedback from our clients that the product really helped them with compliance, especially with GDPR."
"I really like the correlation part and the way the logs are correlated. I have never faced issues with parsing in this product. I like the way it parses, and everything is so clear to me."
"The most valuable feature is the ease of use for the end user."
"The product's most effective part in improving security stems from the fact that the solution is deployed for event management, log viewing, and information management."
"The out of the box reports and dashboard. It was easy to trim down these windows to something we could quickly use."
"It supports high availability, which is very helpful."
"It performs network behavior monitoring, log monitoring, and disaster recovery monitoring."
"We did previously use a different solution, but SolarWinds is much better. It's easy to interact with SolarWinds. It's easy to operate, easy to configure and is generally easier compared to what we were working with before."
"The graphical user interface is very user-friendly. SolarWinds is a hybrid solution so you can use it across many platforms."
"This tool is simple to use."
 

Cons

"ArcSight ESM could improve by adding more features and documentation. There needs to be more documentation."
"The security area has room for improvement."
"They should try to include business logic vulnerabilities in the SIEM tool."
"The way that scaling is set up isn't very cost-effective."
"ArcSight ESM is not easy to use and it should be integrated with other tools that have infrastructure capabilities."
"HPE ArcSight has a quite steep learning curve."
"Customer service and support is our biggest challenge."
"What could be improved in ArcSight Enterprise Security Manager (ESM) is its analytics feature. That feature should be more powerful and have more correlation in terms of AI/ML, though MicroFocus has done a good job in adding analytics to ArcSight Enterprise Security Manager (ESM) which has become a big draw to customers. What I'd like to see in the next release of the solution is the addition of AI/ML features."
"Under the new system, it is not upgradable the way they say. When you try to do an upgrade, it doesn't really work unless you dump everything and start from scratch. You lose a lot of your nodes. Whenever you set your nodes up and everything else, they don't want to bring those nodes back in, so you have to really go back and restructure all your nodes. I went from version 6.5 to version 6.6 and then to version 6.7. I then went to version 2019, and now it is version 2020. It would be good if we can upgrade without having to delete everything and start from scratch. They can maybe build more KPIs and other things for the dashboard. Some of the other systems already have built-in KPIs. SolarWinds is starting to catch up, but it is not there yet. They can include some of the business or industry standards for tracking the time, that is, the meantime to detect (MTTD) and the meantime to resolve (MTTR). They can also find a way to build a KPI that measures the number of instances of port scans experienced in a week or a month."
"We'd like more customization capabilities."
"It won't tell you when your backups are failing, but it will give you hints when your database is running on full recovery."
"I think the customization area in the tool can be considered as an area of concern where improvements are required."
"There are no multiple dashboards which would allow you to see information side-by-side."
"The solution's technical support is okay, but we don't have an SLA, and sometimes the response times are very slow."
"We have automated threat detection in the Alliance Security, Antoinette. However, if these features could be further enhanced, it would simplify my work, potentially allowing me to allocate more time to address complex issues."
"The company had to use a third party for the implementation of the solution."
 

Pricing and Cost Advice

"HPE ArcSight pricing might be more expensive than other SIEM solutions, but in my opinion it has powerful features and great flexibility in developing complex use cases."
"We're paying a fee for an MSSP, and the cost of the total cost of ArcSight ESM was approximately three to four million dollars a year. The price was less than similar solutions. We did not have additional fees."
"The solution is super expensive. At our organization size and license model, I think the price is average to what anyone else would charge us."
"​It is best to be an institutional buyer and directly contact the sales team, as they can provide over-the-top discounts for bulk orders.​"
"Customers without a ton of resources to dedicate to deployment may be better served by a managed ArcSight service."
"The cost of the solution is not very high, although hiring a qualified analyst to work with the product is expensive."
"The product licenses are inexpensive."
"Pricing is good, I'd rate the pricing a seven out of ten, with ten being low price. It's better than Splunk and IBM QRadar because their pricing is based on EPS."
"Licenses can only be purchased in blocks of fifty at a time."
"Licensing is on devices, so if you have many, then this may be high."
"The pricing model would benefit from having package deals with other SolarWinds products."
"We do a yearly license renewal. For a year, the solution costs roughly $500,000 USD. There are no costs beyond this yearly fee."
"The tool is available at a good price for customers compared to other solutions in the market. I rate the product's price as an eight out of ten."
"The price of SolarWinds Security Event Manager is reasonable."
"It is in the appropriate mid-range. It is not as expensive as some of the other solutions. It is also not cheap."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
14%
Manufacturing Company
11%
Government
9%
Educational Organization
78%
Computer Software Company
4%
Financial Services Firm
3%
University
2%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
What do you like most about ArcSight Enterprise Security Manager (ESM)?
We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.
What do you like most about SolarWinds Security Event Manager ?
The solution helps you monitor database instances, application instances, other customer application things, Linux servers, IBM servers, and Oracle servers.
What is your experience regarding pricing and costs for SolarWinds Security Event Manager ?
The tool is available at a good price for customers compared to other solutions in the market. I rate the product's price as an eight out of ten.
What needs improvement with SolarWinds Security Event Manager ?
I think the customization area in the tool can be considered as an area of concern where improvements are required In the future, I want to see the tool have better customization abilities with som...
 

Also Known As

Micro Focus ArcSight, HPE ArcSight, ArcSight
SolarWinds LEM, Solarwinds SIEM, TriGeo, Log and Event Manager
 

Overview

 

Sample Customers

Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
NetSuite, EasyStreet, Legacy Texas Bank, and Energy Federal Credit Union, to name a few.
Find out what your peers are saying about ArcSight Enterprise Security Manager (ESM) vs. SolarWinds Security Event Manager and other solutions. Updated: December 2024.
824,095 professionals have used our research since 2012.