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ArcSight Enterprise Security Manager (ESM) vs Sumo Logic Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ArcSight Enterprise Securit...
Ranking in Security Information and Event Management (SIEM)
26th
Average Rating
7.8
Reviews Sentiment
7.9
Number of Reviews
96
Ranking in other categories
No ranking in other categories
Sumo Logic Security
Ranking in Security Information and Event Management (SIEM)
20th
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
19
Ranking in other categories
Log Management (21st), Security Orchestration Automation and Response (SOAR) (14th)
 

Mindshare comparison

As of February 2025, in the Security Information and Event Management (SIEM) category, the mindshare of ArcSight Enterprise Security Manager (ESM) is 1.1%, down from 1.7% compared to the previous year. The mindshare of Sumo Logic Security is 0.9%, down from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Ramnesh  Dubey - PeerSpot reviewer
Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods
The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible. So, increasing the storage capacity is one area for improvement. Additionally, the real-time data retention is limited due to the 12 TB restriction. Depending on the Events Per Second (EPS) you receive, you might only be able to retain data for seven to ten days. Overall, the 12 TB limit is the main issue we face in terms of maximizing real-time data storage. Moreover, there are a few improvements I would like to see in future releases. My main suggestion for ArcSight is to simplify the deployment process. Currently, the installation process is quite complex. There are various components involved, including transformations, multiple installations, and containerization for various components. Ideally, I'd recommend that ArcSight allow the entire installation, including the ESM and database, to be completed within a single unified setup process for a streamlined experience. Additionally, having readily available and well-organized documentation for the step-by-step installation process would be incredibly helpful. I would also like to see better support.
Vinay Patel D N - PeerSpot reviewer
Effective with good log analytics but needs better rule correlation
The correlation rules and log mapping are not as mature compared to other SIM tools like Splunk. Sometimes logs will not fetch, and there are issues if the log volume exceeds a threshold. Not every tool is integrated with Sumo Logic. The response time for their support could be better, and it is not very user-friendly.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"ArcSight ESM allows us to find if someone is doing an administrative operation at inappropriate times of day or trying to do something they're not allowed to."
"It is a robust product and has multiple valuable features."
"I value the event correlation of this product."
"I am satisfied with the solution's stability."
"ESM has valuable features for event prediction and security analysis."
"Once the rules are defined, it is capable of detecting minute changes in the systems, which are effectively based on the entries in the log.​"
"ArcSight Enterprise Security Manager (ESM) works perfectly. It's a stable and scalable product."
"I would rate the ease of use for new users an eight out of ten, with ten being easy to use. It is a good tool."
"With this tool, we provide access to every developer team the ability to find errors, then they come to us and ask for specific help."
"Sumo Logic Security is a good solution for searching the logs and identifying the issues."
"Support has been excellent. Sumo Logic's support staff is really good, both their account management staff and direct support."
"I have no concerns about the stability of the product. I feel it handles the stress we put on it very well."
"The most valuable features of Sumo Logic Security are the rules, use cases, and ease of use. Additionally, the integration is straightforward and good GUI."
"Technical support is always great."
"It helps a lot because we can troubleshoot issues pretty easily."
"It gives us a bird's eye view of what's happening from our connection's point of view."
 

Cons

"ArcSight ESM's UI is a little cumbersome and complex, especially for first-time and occasional users using the console manager."
"The dashboard looks a bit cumbersome."
"The weakness in this system comes about because, with so many different logs, it is possible that the security analyst will lose information."
"The initial setup is very complex. We had to architect a deployment which allowed us to incorporate an ever growing number of customers into our hosted instance of ArcSight."
"Could benefit from a more modern interface."
"ArcSight ESM could improve by adding more features and documentation. There needs to be more documentation."
"The way that scaling is set up isn't very cost-effective."
"The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible."
"Sumo Logic Security is expensive, and its pricing could be improved."
"There needs to be improvement on imported data which can be used within Sumo Logic to do more advanced queries."
"The dashboard has room for improvement, because sometimes it is a difficult to create a specific dashboard or query. This would be a nice place to correct problems."
"It took a bit of trial and error to get it set up correctly based on everything we had to do. In the end, we had to send everything over HTTP, which was sort of a stop-gap."
"We would like to have some type of predefined setup for the logs, making the setup easier by default."
"I would like to see improvement in the user experience when configuring things, ingesting logs, and creating ports."
"If you want to up your subscription through the AWS Marketplace, it can be difficult. You can't just go back to the AWS Marketplace, and say, "I want a bigger one now." You have to contact the sales team, then they do it on the back-end. This could definitely be improved."
"There are some API gaps that are missing."
 

Pricing and Cost Advice

"The product licenses are inexpensive."
"The licensing cost is affordable if you get an enterprise license. The licensing is based on EPS, so you can probably provide a package of license for multiple ESMs with their correlational end fees. It is cost-effective."
"There is a license required for this solution."
"The pricing is great compared to others."
"HPE ArcSight pricing might be more expensive than other SIEM solutions, but in my opinion it has powerful features and great flexibility in developing complex use cases."
"We have a license to use this solution. The price of ArcSight Enterprise Security Manager is expensive."
"The solution is super expensive. At our organization size and license model, I think the price is average to what anyone else would charge us."
"Aggregation can help a lot in pushing down licensing costs."
"The AWS Marketplace pricing is fairly reasonable for what it does. I wouldn't call it expensive, but I wouldn't call it cheap. It is pretty good."
"If we went to ELK Stack, which is open source, it would have been less costly, but it would have required more development from our side."
"The license pricing model is based on the events that are processed through the solution."
"I don't pay the bill. I've heard the AWS Marketplace pricing is high, but I like the value."
"Purchasing Sumo Logic through the AWS Marketplace was a simple step."
"The product is costly."
"The pricing is good. It's not an issue for us."
"We chose to go through the AWS Marketplace because it makes it a lot easier when we bill our customers. Rather than having to get multiple different sources of information then correlate a monthly bill for our customers, it is just included in the AWS usage charges."
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Comparison Review

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Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
14%
Manufacturing Company
11%
Government
9%
Computer Software Company
15%
Financial Services Firm
11%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
What do you like most about ArcSight Enterprise Security Manager (ESM)?
We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.
What do you like most about Sumo Logic Security?
Sumo Logic Security is a good solution for searching the logs and identifying the issues.
What needs improvement with Sumo Logic Security?
The correlation rules and log mapping are not as mature compared to other SIM tools like Splunk. Sometimes logs will not fetch, and there are issues if the log volume exceeds a threshold. Not every...
 

Also Known As

Micro Focus ArcSight, HPE ArcSight, ArcSight
No data available
 

Overview

 

Sample Customers

Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
Information Not Available
Find out what your peers are saying about ArcSight Enterprise Security Manager (ESM) vs. Sumo Logic Security and other solutions. Updated: January 2025.
838,713 professionals have used our research since 2012.