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ArcSight Enterprise Security Manager (ESM) vs Sumo Logic Security comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024
 

Categories and Ranking

ArcSight Enterprise Securit...
Ranking in Security Information and Event Management (SIEM)
15th
Average Rating
7.8
Reviews Sentiment
7.9
Number of Reviews
96
Ranking in other categories
No ranking in other categories
Sumo Logic Security
Ranking in Security Information and Event Management (SIEM)
21st
Average Rating
8.4
Reviews Sentiment
7.3
Number of Reviews
19
Ranking in other categories
Log Management (21st), Security Orchestration Automation and Response (SOAR) (13th)
 

Mindshare comparison

As of December 2024, in the Security Information and Event Management (SIEM) category, the mindshare of ArcSight Enterprise Security Manager (ESM) is 1.3%, down from 1.9% compared to the previous year. The mindshare of Sumo Logic Security is 0.9%, down from 1.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Ramnesh  Dubey - PeerSpot reviewer
Allows for monitoring logs according to industry standards within ESM but has a total capacity capped at 12 TB, limiting real-time data retention periods
The first limitation is with the ArcSight Data Storage Manager (ADSM). ArcSight's total capacity is currently capped at 12 TB. This becomes an issue if a customer needs a longer real-time data retention period, such as exceeding 90 days or reaching a year or even ten months. Increasing the disk space beyond 12 TB is not currently possible. So, increasing the storage capacity is one area for improvement. Additionally, the real-time data retention is limited due to the 12 TB restriction. Depending on the Events Per Second (EPS) you receive, you might only be able to retain data for seven to ten days. Overall, the 12 TB limit is the main issue we face in terms of maximizing real-time data storage. Moreover, there are a few improvements I would like to see in future releases. My main suggestion for ArcSight is to simplify the deployment process. Currently, the installation process is quite complex. There are various components involved, including transformations, multiple installations, and containerization for various components. Ideally, I'd recommend that ArcSight allow the entire installation, including the ESM and database, to be completed within a single unified setup process for a streamlined experience. Additionally, having readily available and well-organized documentation for the step-by-step installation process would be incredibly helpful. I would also like to see better support.
Moole Muralidhara Reddy - PeerSpot reviewer
Used to store and monitor application logs and VPC flow logs
We are mainly concentrating on networking. We use VPC products and application logs to monitor the genuineness of users who have logged in. We also store and monitor GuardDuty logs to see if someone is trying to access the same server multiple times. We are storing and monitoring WAF logs and GuardDuty logs. If someone faces any issues, we'll receive an email and take action based on it. If someone tries to access one of the applications from a different country, we can search in Google and identify the location of that particular IP address. Sumo Logic Security identifies whether a particular IP address is low, medium, or high risk without the help of Google. We can store logs in CloudWatch, but it is very difficult to search them in CloudWatch. We should know the query in order to do that. Searching for logs with Sumo Logic Security is very easy compared to CloudWatch. We have been using the solution for more than two years and haven't faced any issues with the solution's availability. I would recommend the solution to other users. I would recommend Sumo Logic Security instead of AWS, CloudWatch, or CloudTrail. With Sumo Logic Security, you can capture and see all the logs in a single place. If some issues occur, you can log into the solution and verify all the logs. At an organizational level, we have multiple AWS accounts for different environments. Instead of logging in to all the AWS accounts, you can log in to Sumo Logic Security and verify everything. Overall, I rate the solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"I value the event correlation of this product."
"We use ArcSight ESM for log analysis and security alerts. It warns us of threats and then helps us conduct a forensic investigation of a cyber attack or internal incident after it happens."
"This process has helped to improve our organization because we have centralized the intra-group security equipment logs."
"Usability is the most valuable feature. The accessibility is quite good."
"It makes maintenance very easy."
"Once the rules are defined, it becomes easy to detect changes and generate automated logs."
"ArcSight gives us better visibility into threats that were unknown earlier."
"The reports that we are from getting from ArcSight are very valuable. The reporting in ArcSight is good. Our regulators ask us for the reports on a regular basis, and we have been able to provide the required data. Its overall functionality in terms of log analysis and the speed at which it does that is also valuable. It is very quick. Whatever alerts we had configured were extremely fast. We immediately get alerts when there is unauthorized access or unknown access, or even positive access. This is where we found the difference between ArcSight and other solutions."
"It gives us a bird's eye view of what's happening from our connection's point of view."
"We are able to diagnose problems before our customers."
"The tool has key features like operability. It will alert the admins whenever a device is onboarded."
"The solution is quite stable."
"We have used it many times to find a root cause of a live issue, then fix the problem in the applications."
"We can ingest logs and make reports out of them. It is a good tool which can help us monitor any issues."
"For many of our services, we use Sumo Logic to track errors and send notifications to our Slack channel, if there are issues. Then, we have our support people monitoring this, and they can react quickly."
"It helps a lot because we can troubleshoot issues pretty easily."
 

Cons

"Its search part can be improved. When I go to the console and search for a few logs or something else, it takes a lot of time. When I try to search for three days or one week, it takes too much time. This is a major area of improvement. I wanted them to include features like SOAR, threat intelligence, and automation, and they seem to have included all these features in version 7.3 or 7.4."
"The biggest requirement is that there is no cloud solution for this product yet. They need to create a cloud version. It's the biggest thing they can do to make the solution better."
"In other products, I have found that they use some kind of GUI that is drag and drop. While in ArcSight they use still scripting. They should keep scripting because some people prefer scripting but they should have the option for those who prefer using drag and drop."
"ArcSight ESM could improve the alerts for the storage capacities or actions."
"The way that scaling is set up isn't very cost-effective."
"There are several improvements that we would like to see, including: Building a system based on a log collection (SOC), a scenario for external encroachment, and Operator training."
"What could be improved in ArcSight Enterprise Security Manager (ESM) is its analytics feature. That feature should be more powerful and have more correlation in terms of AI/ML, though MicroFocus has done a good job in adding analytics to ArcSight Enterprise Security Manager (ESM) which has become a big draw to customers. What I'd like to see in the next release of the solution is the addition of AI/ML features."
"The tool should improve its UI. It also should make data more searchable."
"The correlation rules and log mapping are not as mature compared to other SIM tools like Splunk."
"We would like the ability to drill down into a dashboard and get into deeper levels."
"There are some API gaps that are missing."
"It would be nice to have an improved ability to scroll through logs within a time frame. Right now, we can search for specific errors. However, if we want to look for "before and after" within a specific time frame, it's not easy using the tool. This would be an improvement."
"If you want to up your subscription through the AWS Marketplace, it can be difficult. You can't just go back to the AWS Marketplace, and say, "I want a bigger one now." You have to contact the sales team, then they do it on the back-end. This could definitely be improved."
"Sumo Logic needs to make sure integrating solutions are seamless."
"The initial setup is the most stressful, like learning how to use it."
"I don't recommend this product."
 

Pricing and Cost Advice

"ArcSight ESM is an affordable solution, it cost approximately $200,000 for three years. This price was at a substantial discount."
"ArcSight is pretty expensive compared with its competitors. I believe that is fine as it provides value."
"It's a good price, it's one of the cheaper solutions."
"Price-wise, ArcSight ESM was a bit high compared to competitors, which factored into our decision to switch to Splunk. It couldn't cover all our business needs for what we wanted to implement."
"The pricing model is expensive compared to open-source alternatives."
"ArcSight can be a little bit expensive because of the area that we work in and the cost. Licensing is mostly on a yearly basis, not monthly."
"The cost of the solution is not very high, although hiring a qualified analyst to work with the product is expensive."
"​It is best to be an institutional buyer and directly contact the sales team, as they can provide over-the-top discounts for bulk orders.​"
"I don't pay the bill. I've heard the AWS Marketplace pricing is high, but I like the value."
"The only limit to the scalability of the product for us is how much we are willing to pay."
"The license pricing model is based on the events that are processed through the solution."
"The price scaling comes in a bit expensive."
"Purchasing the solution through the AWS Marketplace is very easy."
"If we went to ELK Stack, which is open source, it would have been less costly, but it would have required more development from our side."
"We chose to go through the AWS Marketplace because it makes it a lot easier when we bill our customers. Rather than having to get multiple different sources of information then correlate a monthly bill for our customers, it is just included in the AWS usage charges."
"The pricing is good. It's not an issue for us."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Computer Software Company
14%
Manufacturing Company
11%
Government
9%
Computer Software Company
16%
Financial Services Firm
11%
Government
10%
Manufacturing Company
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

Which is the best SIEM tool for a mid-sized financial services firm: Arcsight or Securonix?
In my market, a lot of financial companies had or have an ArcSight installation. Just because in former times it was pretty good. Now a lot of them are looking for a more effective solution due to ...
What do you like most about ArcSight Enterprise Security Manager (ESM)?
We utilize ArcSight ESM for real-time threat detection in our organization. We have custom rules that we've developed on top of the WAN services, along with scheduled licensing activities.
What do you like most about Sumo Logic Security?
Sumo Logic Security is a good solution for searching the logs and identifying the issues.
What needs improvement with Sumo Logic Security?
The correlation rules and log mapping are not as mature compared to other SIM tools like Splunk. Sometimes logs will not fetch, and there are issues if the log volume exceeds a threshold. Not every...
 

Also Known As

Micro Focus ArcSight, HPE ArcSight, ArcSight
No data available
 

Overview

 

Sample Customers

Lake Health, U.S. Department of Health and Human Services, Bank AlJazira, Banca Intesa, and Obrela.
Information Not Available
Find out what your peers are saying about ArcSight Enterprise Security Manager (ESM) vs. Sumo Logic Security and other solutions. Updated: December 2024.
824,053 professionals have used our research since 2012.