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ArcSight Intelligence vs Microsoft Defender XDR comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
8.9
ArcSight Intelligence boosts security and ROI by automating threat detection, reducing false positives, and streamlining workflows with advanced analytics.
Sentiment score
7.3
Organizations achieve positive ROI with Microsoft Defender XDR by consolidating security measures, enhancing protection, and saving time and resources.
Previously, identifying and containing threats took a long time, but now, with Microsoft Defender XDR, it takes just a few minutes.
Ever since we turned on the M5 feature set back in June, we have seen a reduced number of potentially malicious clicks and faster alerting when incidents occur.
 

Customer Service

Sentiment score
6.7
ArcSight Intelligence has slow but capable customer support, with mixed user satisfaction regarding problem resolution and feedback sufficiency.
Sentiment score
6.4
Microsoft Defender XDR support ranges in effectiveness; premium users receive better service, while standard support often involves delays and inefficiencies.
You get stuck in low-level support for way longer than you should, instead of them escalating the issue up the chain.
Once issues are escalated to the second or third layer, the support is much better.
It's critical to escalate SEV B issues immediately to a domestic engineer.
 

Scalability Issues

Sentiment score
6.3
ArcSight Intelligence is scalable but complex, with user ratings ranging from moderately to highly, influenced by partner support.
Sentiment score
7.9
Microsoft Defender XDR is scalable, integrating seamlessly across devices and departments, despite some limitations with specific requirements.
Microsoft Defender XDR shows tremendous scalability, much more so than on-premises solutions.
It is suitable for enterprise-level deployment but has room for improvement.
 

Stability Issues

Sentiment score
8.4
ArcSight Intelligence is highly rated for stability and consistent performance, with users giving it a nine out of ten.
Sentiment score
7.8
Microsoft Defender XDR is highly stable, reliable, and effective, with minimal bugs and proactive issue resolution ensuring user confidence.
The services within our ecosystem have been reliable, meeting their SLAs.
The service has remained consistently online, with any issues isolated to specific components, suggesting a well-designed and modular architecture.
 

Room For Improvement

ArcSight Intelligence requires frequent updates, improved usability, better speed, enhanced scalability, lower pricing, and higher ranking compared to QRadar and Splunk.
Microsoft Defender XDR requires improvements in speed, integration, cost-efficiency, support, and AI capabilities for a better user experience.
Improvements are needed in automated response capabilities.
The licensing process needs improvement and clarification.
For Microsoft Defender XDR, there is currently no ability to reset passwords for on-premises accounts, which is a key challenge.
 

Setup Cost

ArcSight Intelligence is costly, suited for enterprises, and offers various licensing options with extra charges for new features.
Microsoft Defender XDR pricing is competitive with Microsoft 365, though standalone costs and licensing complexity impact user perception.
I would rate the pricing as eight out of ten, indicating it is a reasonable cost for the product.
Microsoft purposefully obfuscates this through marketing ploys to hide costs.
There are no issues with pricing, but sometimes, the clarity in licensing is a concern.
 

Valuable Features

ArcSight Intelligence offers a powerful log correlation engine, customizable alerts, seamless dashboard, user-friendly interface, and easy rule creation.
Microsoft Defender XDR strengthens security with integration, threat detection, centralized management, and cloud service compatibility, enhancing IT efficiency.
This allows us to secure our systems in advance and proactively improve security, rather than waiting for incidents to occur.
With Microsoft threat intelligence information, it detects various types of threats, including insider attacks, malicious content, and data exfiltration.
Integration with other Microsoft products is seamless, making it easier to create a unified security posture.
 

Categories and Ranking

ArcSight Intelligence
Average Rating
8.0
Reviews Sentiment
6.6
Number of Reviews
5
Ranking in other categories
Security Information and Event Management (SIEM) (40th), User Entity Behavior Analytics (UEBA) (14th)
Microsoft Defender XDR
Average Rating
8.4
Reviews Sentiment
7.1
Number of Reviews
98
Ranking in other categories
Endpoint Detection and Response (EDR) (5th), Extended Detection and Response (XDR) (4th), Microsoft Security Suite (3rd)
 

Mindshare comparison

While both are Security Software solutions, they serve different purposes. ArcSight Intelligence is designed for Security Information and Event Management (SIEM) and holds a mindshare of 0.3%, down 0.3% compared to last year.
Microsoft Defender XDR, on the other hand, focuses on Extended Detection and Response (XDR), holds 7.0% mindshare, up 6.9% since last year.
Security Information and Event Management (SIEM)
Extended Detection and Response (XDR)
 

Featured Reviews

Pravir KumarSinha - PeerSpot reviewer
Has essential threat detection capabilities, but the features for intelligence need enhancement
We integrated this tool with our security infrastructure. We installed it on a Linux server, where we have a Logger and ESM installed. With the Linux server as the hub, we manage all the configurations and rules, including those for email triggers. The logs are routed through a connector to the Logger, allowing us to monitor our infrastructure effectively. The platform helps us improve threat detection capabilities. I recommend it to others and rate it a seven out of ten.
Gabor Nyerd - PeerSpot reviewer
Includes four services and four products, which can help organizations a lot
We found that sometimes integrations work, but testing them can take some time. Sometimes, configurations take much longer than expected. We have a configuration in place that needs to be synchronized with another server. However, the servers are four hours apart, so this can cause delays. In general, I believe that the time it takes to configure and test a service should be shorter. Sometimes, it can take a couple of hours to test a single configuration setting. Other times, it is only ten or fifteen minutes, which is normal. However, sometimes, even immediate actions can be triggered by configuration changes, and some settings can take up to eight hours to complete. I believe that this time can be improved. Microsoft is making a lot of improvements to its services in a short period of time. This is a good thing, as it means that the services are constantly being updated and improved. However, it can be challenging for customers to keep up with the changes. For example, a customer may read about an update, understand it, and share it with their colleagues and boss. However, it may take days or weeks to test the update and get the necessary approvals. This can be especially challenging for large customers with many users or machines. In some cases, Microsoft may change a service before the customer has had a chance to implement the previous update. This can be frustrating for customers, as it means that they have to constantly learn new things and adjust their workflows. On the one hand, it is important for Microsoft to keep updating and improving its services. This helps to ensure that the services are meeting the customers' needs and that they are staying ahead of the competition. Microsoft should also be mindful of the challenges that these changes can create for customers. One way to address this challenge is to provide customers with more time to implement changes. Microsoft could also provide more information about upcoming changes so that customers can plan ahead. Ultimately, Microsoft needs to strike a balance between keeping its services up-to-date and providing customers with a smooth transition to new features.
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Comparison Review

it_user186927 - PeerSpot reviewer
Feb 16, 2015
Cybereason vs. Interset vs. SQRRL
Capture DB - they all use NoSQL db and hence solve the ad hoc query and 'go back in time' problem with current best of breed SIEM and DLP solutions that rely on real time analysis of incoming logs (and don't store them). This means deeper and quicker iterative threat analysis and assessment…
 

Top Industries

By visitors reading reviews
Government
20%
Computer Software Company
19%
Financial Services Firm
8%
Manufacturing Company
8%
Computer Software Company
17%
Financial Services Firm
9%
Manufacturing Company
8%
Government
7%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about ArcSight Interset / Intelligence?
The platform helps us improve threat detection capabilities.
What needs improvement with ArcSight Interset / Intelligence?
The product could be improved in several areas; it currently requires significant enhancement. Compared to QRadar and Splunk, ArcSight Intelligence falls behind, placing it as the third choice amon...
What do you like most about Microsoft 365 Defender?
Microsoft Defender XDR provides strong identity protection with comprehensive insights into risky user behavior and potential indicators of compromise.
What is your experience regarding pricing and costs for Microsoft 365 Defender?
Licensing is somewhat confusing, particularly when presenting our pitch decks to stakeholders and leveraging key features in premium SKUs, but we managed with some assistance from Microsoft.
What needs improvement with Microsoft 365 Defender?
There is nothing I can think of at the moment that needs improvement. I am a contractor and finishing up soon, so I haven't encountered any issues requiring enhancements.
 

Also Known As

ArcSight Interset / Intelligence, FileTrek, Interset UEBA, Micro Focus Interset UEBA, Micro Focus Interset, ArcSight Interset
Microsoft 365 Defender, Microsoft Threat Protection, MS 365 Defender
 

Overview

 

Sample Customers

Accuvant, Splunk Inc., NuTech, Box, rSolutions, Voodoo Technology Limited
Accenture, Deloitte, ExxonMobil, General Electric, IBM, Johnson & Johnson and many others.
Find out what your peers are saying about Splunk, Wazuh, Microsoft and others in Security Information and Event Management (SIEM). Updated: April 2025.
849,210 professionals have used our research since 2012.