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ArcSight Intelligence vs Trellix Helix comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Sep 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

Sentiment score
8.5
ArcSight Intelligence has slow but capable customer support, with mixed user satisfaction regarding problem resolution and feedback sufficiency.
Sentiment score
8.7
Trellix Helix's support is praised for being responsive, efficient, professional, and knowledgeable, despite occasional delays.
 

Room For Improvement

Sentiment score
4.0
ArcSight Intelligence requires frequent updates, improved usability, better speed, enhanced scalability, lower pricing, and higher ranking compared to QRadar and Splunk.
Sentiment score
5.8
Trellix Helix needs a user-friendly interface, affordable licensing, efficient integrations, better support, and improved configuration and dashboard features.
 

Scalability Issues

Sentiment score
6.3
ArcSight Intelligence is scalable but complex, with user ratings ranging from moderately to highly, influenced by partner support.
Sentiment score
8.3
Trellix Helix is scalable and favored by larger enterprises, though high costs may deter smaller businesses despite its strong ratings.
 

Setup Cost

No sentiment score available
ArcSight Intelligence is costly, suited for enterprises, and offers various licensing options with extra charges for new features.
No sentiment score available
 

Stability Issues

Sentiment score
8.4
ArcSight Intelligence is highly rated for stability and consistent performance, with users giving it a nine out of ten.
Sentiment score
9.3
Trellix Helix is highly stable and reliable, though customers may need support with third-party log parsing and minor performance fixes.
 

Valuable Features

Sentiment score
8.1
ArcSight Intelligence offers a powerful log correlation engine, customizable alerts, seamless dashboard, user-friendly interface, and easy rule creation.
Sentiment score
7.8
Offers seamless API integration, low false positives, strong automation, easy setup, advanced detection, and prevention features for comprehensive security.
 

Categories and Ranking

ArcSight Intelligence
Ranking in Security Information and Event Management (SIEM)
37th
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
5
Ranking in other categories
User Entity Behavior Analytics (UEBA) (17th)
Trellix Helix
Ranking in Security Information and Event Management (SIEM)
32nd
Average Rating
8.8
Reviews Sentiment
7.3
Number of Reviews
10
Ranking in other categories
Security Incident Response (7th)
 

Mindshare comparison

As of November 2024, in the Security Information and Event Management (SIEM) category, the mindshare of ArcSight Intelligence is 0.3%, down from 0.3% compared to the previous year. The mindshare of Trellix Helix is 0.5%, down from 0.8% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Security Information and Event Management (SIEM)
 

Featured Reviews

Nagendra Nekkala - PeerSpot reviewer
A user-friendly solution that can be used to integrate the logs properly with different connectors
ArcSight Intelligence is easy to maintain; one person is enough for the solution's maintenance. The maintenance person will add new features or devices, make policy changes or configurations, and learn and guide other engineers about new threats. ArcSight Intelligence is a user-friendly solution, and users should buy it if their company can afford its cost. Overall, I rate ArcSight Intelligence a nine out of ten.
Abanoub Alfy - PeerSpot reviewer
Helps prevent email attacks, like phishing and email spoofing attacks
We use Trellix Helix for protection against network attacks, TLS, and SSL attacks. We also use the solution for user behaviour accesses Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks. Trellix Helix's configuration and learning could be improved to identify…
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Use our free recommendation engine to learn which Security Information and Event Management (SIEM) solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Comparison Review

it_user186927 - PeerSpot reviewer
Feb 16, 2015
Cybereason vs. Interset vs. SQRRL
Capture DB - they all use NoSQL db and hence solve the ad hoc query and 'go back in time' problem with current best of breed SIEM and DLP solutions that rely on real time analysis of incoming logs (and don't store them). This means deeper and quicker iterative threat analysis and assessment…
 

Top Industries

By visitors reading reviews
Government
21%
Computer Software Company
18%
Financial Services Firm
9%
Manufacturing Company
7%
Computer Software Company
16%
Comms Service Provider
13%
Manufacturing Company
11%
Financial Services Firm
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about ArcSight Interset / Intelligence?
The platform helps us improve threat detection capabilities.
What needs improvement with ArcSight Interset / Intelligence?
The product could be improved in several areas; it currently requires significant enhancement. Compared to QRadar and Splunk, ArcSight Intelligence falls behind, placing it as the third choice amon...
What do you like most about FireEye Helix?
Trellix Helix helps prevent email attacks, like phishing and email spoofing attacks.
What needs improvement with FireEye Helix?
There is room for improvement in the integration capabilities of third-party tools. It has no problem connecting all solutions to Helix. Right now, we only connect one of Trellix's appliances to th...
 

Also Known As

ArcSight Interset / Intelligence, FileTrek, Interset UEBA, Micro Focus Interset UEBA, Micro Focus Interset, ArcSight Interset
FireEye Helix, FireEye Threat Analytics
 

Learn More

Video not available
 

Overview

 

Sample Customers

Accuvant, Splunk Inc., NuTech, Box, rSolutions, Voodoo Technology Limited
Police Bank, Verisk Analytics, Teck Resources
Find out what your peers are saying about ArcSight Intelligence vs. Trellix Helix and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.