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Arctic Wolf Managed Detection and Response vs IBM Security QRadar comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Jan 5, 2025

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

ROI

Sentiment score
7.0
Arctic Wolf MDR offers excellent ROI by minimizing risks, reducing downtime, saving resources, and enhancing employee training efficiency.
Sentiment score
7.5
IBM Security QRadar provides cost-effective value with strong ROI, efficient resource use, and quick threat response for organizations.
Employee engagement is high, with a 96% viewing and participation rate for their training materials.
Investing this amount was very much worth it for my organization.
 

Customer Service

Sentiment score
8.0
Arctic Wolf's customer service is praised for responsiveness and proactive engagement, though response times in SLAs vary.
Sentiment score
6.1
IBM QRadar customer service is praised for availability, but technical support receives mixed reviews due to inconsistent service levels.
They assist with advanced issues, such as hardware or other problems, that are not part of standard operations.
The problem escalates through level one to level three, and then the process starts over with Novo again.
I received very good support, possibly due to a good relationship with IBM.
 

Scalability Issues

Sentiment score
7.8
Arctic Wolf MDR efficiently scales with user-based licensing, praised for seamless integration and high adaptability across organizations.
Sentiment score
7.5
IBM Security QRadar excels in scalable adaptability, supporting diverse environments and expansion with cloud options enhancing seamless growth.
 

Stability Issues

Sentiment score
8.7
Arctic Wolf Managed Detection and Response offers reliable performance with minimal issues, boasting high stability and service continuity.
Sentiment score
7.6
IBM Security QRadar is stable if configured properly, with support praised, despite occasional issues during updates and high usage.
The product has been stable so far.
I think QRadar is stable and currently satisfies my needs.
 

Room For Improvement

Arctic Wolf MDR needs improved tool integration, user behavior analysis, licensing, and training, with fewer false alarms and accessible logs.
IBM Security QRadar needs enhanced usability, integration, support, API access, automation, cost-efficiency, and customization to address user challenges.
The threat intelligence feature is expected to be a significant advantage.
If AI-related support can suggest rules and integrate with existing security devices like MD, IPS, this SIM can create more relevant rules.
We receive logs from different types of devices and need a way to correlate them effectively.
Improving the integration with IBM Server for MetaMask for correlation rules would be beneficial.
 

Setup Cost

Arctic Wolf pricing has a higher monthly fee, reflecting its features; setup is straightforward, with no hidden costs.
IBM Security QRadar provides competitive, negotiable pricing for enterprises, perceived as cost-effective compared to some competitors like Splunk.
 

Valuable Features

Arctic Wolf Managed Detection and Response offers cost-efficient, 24/7 security with seamless integration, strong support, and proactive threat detection.
IBM Security QRadar excels with scalable log management, threat detection, user analytics, customization, and seamless integration for enhanced monitoring.
The asset scanning feature and the entire solution, especially their advanced threat protection recently released, are very effective.
Recently, I faced an incident, a cyber incident, and it was detected in real time.
IBM is seeking information about IBM QRadar because a part of QRadar, especially in the cloud, has been sold to Palo Alto.
 

Categories and Ranking

Arctic Wolf Managed Detecti...
Ranking in Managed Detection and Response (MDR)
3rd
Average Rating
9.2
Reviews Sentiment
7.4
Number of Reviews
19
Ranking in other categories
SOC as a Service (1st)
IBM Security QRadar
Ranking in Managed Detection and Response (MDR)
10th
Average Rating
8.0
Reviews Sentiment
6.8
Number of Reviews
207
Ranking in other categories
Log Management (6th), Security Information and Event Management (SIEM) (4th), User Entity Behavior Analytics (UEBA) (1st), Endpoint Detection and Response (EDR) (18th), Security Orchestration Automation and Response (SOAR) (4th), Extended Detection and Response (XDR) (13th)
 

Mindshare comparison

As of January 2025, in the Managed Detection and Response (MDR) category, the mindshare of Arctic Wolf Managed Detection and Response is 9.9%, down from 10.7% compared to the previous year. The mindshare of IBM Security QRadar is 0.8%, up from 0.4% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Managed Detection and Response (MDR)
 

Featured Reviews

Daniele  Brommer - PeerSpot reviewer
Offers AI features that help improve detection and response capabilities
Speaking about the product's integration capabilities, I feel that I am probably not experienced enough to talk about it. Arctic Wolf Managed Detection and Response is still quite immature compared to other providers in the market. The tool sort of integrates with a few products, but it doesn't integrate with everything. The AI-driven tool helps improve detection and response capabilities, but human beings also manage it. You need the best of both worlds because AI can't do everything. One can still get false positives with the tool, so you need a human being. You also need AI to protect yourself against attacks. I probably haven't had enough experience to give a proper opinion, but with my experience this year, I think it is pretty good for its current market. It plays in both corporate and medium-sized companies and corporate-level businesses. The tool is not meant for an enterprise-sized business since there are other tools like CrowdStrike and Splunk, along with more mature solutions. I rate the tool an eight out of ten.
Maaz  Khalid - PeerSpot reviewer
Provides easy integration at low cost but lacks AI enhancement
The initial setup is user-friendly and straightforward, making deployment easy. However, compatibility issues with other security controls still need to be addressed. It provides a 35-day period for project enablement. This timeframe is too short and should be extended to 45 or 50 days. When deploying QRadar on-premises, we assess the organization's size to determine the required number of UPS units, application servers, and other necessary hardware. Once these requirements are identified, we proceed with the deployment. We face challenges in the deployment phase, especially when working with an MSSP license. The main issue is with QRadar's multi-tenancy, which often causes the system to crash. Their support services are not very helpful in addressing these problems. We allocate two working days for the deployment of QRadar for our customers. Our team includes a senior engineer who communicates with the client and a junior engineer responsible for deploying and installing other services. The deployment time can vary based on the size of the setup. Large deployments, such as those with 20,000 to 25,000 EPS for corporate clients, take longer due to the need for multiple hardware servers. In such cases, it can take several days. QRadar can be installed in about three to four hours for smaller setups.
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Use our free recommendation engine to learn which Managed Detection and Response (MDR) solutions are best for your needs.
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Comparison Review

VS
Jun 28, 2015
Qradar vs. ArcSight
Continuing with the SIEM posts we have done at Infosecnirvana, this post is a Head to head comparison of the two Industry leading SIEM products in the market – HP ArcSight and IBM QRadar Both the products have consistently been in the Gartner Leaders Quadrant. Both HP and IBM took over niche SIEM…
 

Top Industries

By visitors reading reviews
Computer Software Company
14%
Manufacturing Company
11%
Government
7%
Financial Services Firm
6%
Educational Organization
23%
Computer Software Company
14%
Financial Services Firm
10%
Manufacturing Company
6%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about Arctic Wolf Managed Detection and Response?
The agents give pretty good visibility into what is happening at the endpoint.
What needs improvement with Arctic Wolf Managed Detection and Response?
I have heard that the tool doesn't go right to the endpoints. With CrowdStrike, I don't think that it is a bad thing anymore.
What are the biggest differences between Securonix UEBA, Exabeam, and IBM QRadar?
It mostly depends on your use-cases and environment. Exabeam and Securonix have a stronger UEBA feature set, friendlier GUI and are not licensed based on capacity (amount of logs and information in...
What SOC product do you recommend?
For tools I’d recommend: -SIEM- LogRhythm -SOAR- Palo Alto XSOAR Doing commercial w/o both (or at least an XDR) is asking to miss details that are critical, and ending up a statistic. Also, rememb...
What do you like most about IBM QRadar?
The event collector, flow collector, PCAP and SOAR are valuable.
 

Also Known As

Arctic Wolf AWN CyberSOC
IBM QRadar, QRadar SIEM, QRadar UBA, QRadar on Cloud, QRadar, IBM QRadar User Behavior Analytics, IBM QRadar Advisor with Watson
 

Overview

 

Sample Customers

Agero, Madison Memorial Hospital, DLZ, Howard LLP, City of Sparks
Clients across multiple industries, such as energy, financial, retail, healthcare, government, communications, and education use QRadar.
Find out what your peers are saying about Arctic Wolf Managed Detection and Response vs. IBM Security QRadar and other solutions. Updated: December 2024.
830,574 professionals have used our research since 2012.