In the security solutions category, IBM Security QRadar and Arctic Wolf Managed Detection and Response compete by offering robust threat management capabilities. Arctic Wolf appears to have the upper hand due to its customer-centric approach and ease of deployment.
Features: IBM Security QRadar is valued for its scalability, data consolidation, and integration across numerous platforms. It can support customizable searches and correlation rules with a comprehensive set of built-in rules and reports. Arctic Wolf offers customer-friendly managed SOC services, providing actionable insights and proactive threat detection, which are particularly beneficial for organizations without extensive in-house security teams.
Room for Improvement: IBM Security QRadar users desire enhanced dashboard customization, improved technical support response times, and better API integration. Arctic Wolf users, while appreciating the service model, see potential improvements in reducing false-positive rates and advanced risk mitigation training.
Ease of Deployment and Customer Service: Deploying IBM Security QRadar can be complex and often requires skilled personnel due to its primarily on-premises nature, though its support team is considered adequate. Conversely, Arctic Wolf is praised for simple deployment options with hybrid on-premises and cloud offerings and is highly regarded for its responsive and knowledgeable customer service, leading to a seamless setup experience.
Pricing and ROI: IBM Security QRadar is noted for its high costs but offers significant ROI through its feature-rich platform, making it ideal for large enterprises. Arctic Wolf offers a competitive subscription-based pricing with a flexible pay-per-use model, delivering significant value for smaller teams looking for straightforward access to managed security services.
Employee engagement is high, with a 96% viewing and participation rate for their training materials.
Investing this amount was very much worth it for my organization.
We have monthly meetings where they help us with network security.
They assist with advanced issues, such as hardware or other problems, that are not part of standard operations.
The problem escalates through level one to level three, and then the process starts over with Novo again.
I received very good support, possibly due to a good relationship with IBM.
The product has been stable so far.
I think QRadar is stable and currently satisfies my needs.
The threat intelligence feature is expected to be a significant advantage.
We cannot fully secure these devices until they release an updated version of their agent software.
If AI-related support can suggest rules and integrate with existing security devices like MD, IPS, this SIM can create more relevant rules.
We receive logs from different types of devices and need a way to correlate them effectively.
Improving the integration with IBM Server for MetaMask for correlation rules would be beneficial.
The pricing is okay and comparable to other solutions, with competitive pricing obtained for most options.
The asset scanning feature and the entire solution, especially their advanced threat protection recently released, are very effective.
The solution works well for our team as it offers a hands-off approach, which we need.
Recently, I faced an incident, a cyber incident, and it was detected in real time.
IBM is seeking information about IBM QRadar because a part of QRadar, especially in the cloud, has been sold to Palo Alto.
Built on the industry’s only cloud-native platform to deliver security operations as a concierge service, the Arctic Wolf® Managed Detection and Response (MDR) solution eliminates alert fatigue and false positives to promote a faster response with detection and response capabilities tailored to the specific needs of your organization. Your Arctic Wolf Concierge Security® Team (CST) works directly with you to perform threat hunting, incident response, and guided remediation, while also providing strategic recommendations uniquely customized for your environment.
IBM Security QRadar (recently acquired by Palo Alto Networks) is a security and analytics platform designed to defend against threats and scale security operations. This is done through integrated visibility, investigation, detection, and response. QRadar empowers security groups with actionable insights into high-priority threats by providing visibility into enterprise security data. Through centralized visibility, security teams and analysts can determine their security stance, which areas pose a potential threat, and which areas are critical. This will help streamline workflows by eliminating the need to pivot between tools.
IBM Security QRadar is built to address a wide range of security issues and can be easily scaled with minimal customization effort required. As data is ingested, QRadar administers automated, real-time security intelligence to swiftly and precisely discover and prioritize threats. The platform will issue alerts with actionable, rich context into developing threats. Security teams and analysts can then rapidly respond to minimize the attackers' strike. The solution will provide a complete view of activity in both cloud-based and on-premise environments as a large amount of data is ingested throughout the enterprise. Additionally, QRadar’s anomaly detection intelligence enables security teams to identify any user behavior changes that could be indicators of potential threats.
IBM QRadar Log Manager
To better help organizations protect themselves against potential security threats, attacks, and breaches, IBM QRadar Log Manager gathers, analyzes, preserves, and reports on security log events using QRadar Sense Analytics. All operating systems and applications, servers, devices, and applications are converted into searchable and actionable intelligent data. QRadar Log Manager then helps organizations meet compliance reporting and monitoring requirements, which can be further upgraded to QRadar SIEM for a more superior level of threat protection.
Some of QRadar Log Manager’s key features include:
Reviews from Real Users
IBM Security QRadar is a solution of choice among users because it provides a complete solution for security teams by integrating network analysis, log management, user behavior analytics, threat intelligence, and AI-powered investigations into a single solution. Users particularly like having a single window into their network and its ability to be used for larger enterprises.
Simon T., a cyber security services operations manager at an aerospace/defense firm, notes, "The most valuable thing about QRadar is that you have a single window into your network, SIEM, network flows, and risk management of your assets. If you use Splunk, for instance, then you still need a full packet capture solution, whereas the full packet capture solution is integrated within QRadar. Its application ecosystem makes it very powerful in terms of doing analysis."
A management executive at a security firm says, "What we like about QRadar and the models that IBM has, is it can go from a small-to-medium enterprise to a larger organization, and it gives you the same value."
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