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ARIS Architect and Designer vs BIC Platform comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARIS Architect and Designer
Ranking in Business Process Design
15th
Average Rating
7.8
Reviews Sentiment
6.9
Number of Reviews
8
Ranking in other categories
No ranking in other categories
BIC Platform
Ranking in Business Process Design
19th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
4
Ranking in other categories
Business Process Management (BPM) (27th)
 

Mindshare comparison

As of January 2025, in the Business Process Design category, the mindshare of ARIS Architect and Designer is 0.9%, down from 0.9% compared to the previous year. The mindshare of BIC Platform is 1.6%, down from 1.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design
 

Featured Reviews

MohamedSalah13 - PeerSpot reviewer
The solution is stable and has a responsive support team, but it is not flexible, and exporting data is difficult
I am not satisfied with the solution. The product is not flexible. There are some issues in exporting the data. It is very hard. Importing from other formats is also very hard. Once we work with ARIS, we are stuck with it. We cannot switch to a different solution because migration is very hard. Also, the UI is not the best. The tool must allow users to export data into different formats, especially common ones. Sometimes, we need to export it to Word files.
FS
Software client for modelling and web portal are both directly accessible through one interface
There are just some things in the new product that are not really functional issues but improvements that BIC will have to make. For example, there are some small features that I feel are missing as of now. From an administrative perspective, you might not have the ability to trigger specific actions on a set of workflows. For example, let's say the interface is showing you a list of currently active workflows. Sometime you may find yourself in a situation where you need to select many workflows at a time. An easy example would be that — for whatever reason — you have 1000 or 2000 active workflows and you need somehow to delete them or just to stop them. It is preferable to be able to do this in one click to apply the change to all of them. So I think this is something that is missing which could probably be easily implemented. Right now it just seems omitted. I don't know if the omission was possibly due to a performance issue or if it was chosen by design. But from an end-user perspective — especially as an administrator — this capability to make bulk changes might be a handy solution when dealing with a large volume of workflows that you have to apply a simple command to in a similar way. From my point of view at the moment, all the most important features I am in need of are available. All the tools necessary for daily business for process modeling are there. There certainly is room for improvement. Many other features might be important depending on the specific use case. For instance, there are many notification features that already exist within the tools. These could notify people with different roles based on the specific workflow that is being triggered, which is pretty nice and efficient. I think the tool is quite stable right now, which is positive, and I don't believe it does require further additional things — especially if these are small things and to get them in would be rushing the development. If that may somehow affect the stability and usability, I would rather wait. Something that would also be improved in the workflow is just a cosmetic change. But it could also be a functional change. As an end-user, I do expect to be able to make selections of a set of workflows and apply some specific action to the group. If you have a list, then you should be able to select all the list items or part of the list and apply changes to that selection. This might be just something very easy I believe, to fix from their side.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The support team is very responsive."
"It is suitable for banks, insurance companies, public administration, etc. The method is very adaptable and can be applied independently of the business."
"The user interface is easy to work with."
"We use the product for modeling, conducting process checks, doing process flow, running, and analyzing the report."
"It's really fast. It's much faster compared to Enterprise Architect."
"One of the standout features for me is its synchronization to a publication server. It makes sharing diagrams and links with non-users easy."
"The most important feature is ARIS's ability to turn a process design into data to analyze anything you want. For example, we have some analysis reports in ARIS that can guide us when we want to change a system. It shows us how this change will affect all of the organization's processes."
"One of the most valuable features is how user-friendly ARIS is, compared to other BPM tools. This tool has very diverse types of assets available. ARIS also has a lot of customizable options, different model types, object types, a number of attributes, and a lot of customization is possible. In comparison, Signavio is very limited in terms of model types and object types. So these customizations ARIS offers are really valuable to any client who wants to create a BPM repository."
"This is low-cost and very user friendly. A variety of models are available depending on the needs of the customer."
"The product is easy to use."
"While this is a new product it has a mature feel from being built by a company with many years in the business."
"The central dictionary is a valuable feature."
 

Cons

"The simulation part still has some way to go. It's a good feature, and it's something that other vendors don't have right now, but it can still be improved. Some features are needed in ARIS Architect, so advanced users can do things through drag-and-drop functionality."
"The support team takes a long time to respond to our queries."
"Even with a formal modeling language, users can still draw freely and make a bit of a mess in your repository. It should also improve usability."
"The product is not flexible."
"Sometimes, it's not easy to convince customers to use this methodology because it's a bit rigid."
"This product could be improved by lowering the licensing cost. More organizations could use ARIS if they slashed the licensing costs even a little bit."
"You can have a collaboration feature, but it's necessary to have ARIS Connect which is a separate, costly product."
"We face problems when the product's capacity is increased."
"There's an issue with the current manual that they're working on."
"As the product is very new, some minor features are still missing, but everything is there to handle day-to-day process modeling."
"The solution could improve its connectivity to other systems."
"The product needs improvement regarding the confidentiality of the domain information for the key administrator."
 

Pricing and Cost Advice

"The licenses are very costly. I've seen many people who are hesitant or not able to use ARIS Suite just because of the license cost. Even though they like all the functionalities and understand the value of everything ARIS provides, they aren't able to implement it."
"Many customers find the licensing configuration confusing. There are many different sub-details in the licensing, making it very difficult for us to understand what we are buying and what we are using with what."
"The product is expensive."
"The tool is a little bit expensive."
"Pricing will differ between enterprises based on needs such as customization, but the company uses a standardized algorithm for determining this."
"Scalability-wise, it is an expensive product."
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Top Industries

By visitors reading reviews
Financial Services Firm
19%
Insurance Company
13%
Computer Software Company
12%
Government
7%
Computer Software Company
13%
Manufacturing Company
11%
Retailer
10%
Government
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What needs improvement with ARIS Architect and Designer?
At this moment, we are moving all of these features to the web, which makes it easier to use in a browser. It can be improved because Architect and Designer are the core models of the suite, where ...
What is your primary use case for ARIS Architect and Designer?
ARIS Architect is like a nuclear product in the suite. Users have the Designer and the administration module as well. But in the future, maybe in two years, we are going to have everything on the w...
What do you like most about BIC Platform ?
The central dictionary is a valuable feature.
What needs improvement with BIC Platform ?
The solution could improve its connectivity to other systems. For instance, I need new connections to KPIs. KPIs are linked to processes, I can't access the dictionary of processes to make KPIs.
What is your primary use case for BIC Platform ?
We use the solution for drawing the processes.
 

Also Known As

ARIS Architect & Designer, ARIS Architect, ARIS Designer
BIC Cloud BPM, BIC Platform
 

Overview

 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.
Daimler AG Siemens AG RWE Bundesministerium des Innern Uniklinikum Köln Vattenfall Ziemann Dermapharm AG Postbank LBBW EDEKA
Find out what your peers are saying about ARIS Architect and Designer vs. BIC Platform and other solutions. Updated: January 2025.
831,265 professionals have used our research since 2012.