We performed a comparison between ARIS BPA and IBM Blueworks Live based on real PeerSpot user reviews.
Find out in this report how the two Business Process Design solutions compare in terms of features, pricing, service and support, easy of deployment, and ROI."The stability of the ARIS BPM platform is quite good. The nice thing about it is the central database, where we can use all of our data. We can even manage users."
"The EPC modeling is very detailed, the semantic check is helpful, and auto-layout simplifies the formatting."
"We also have relationships specified with our IT systems and our organizational chart. That makes it possible to analyze things from the systems point of view and regarding the organizational part of the company. It all comes together in one tool and that is what gives us the most value at the moment."
"One of the many advantages of ARIS is that it is supported by a very strong BPM community, which is critical for us. Although it has been in business for many years, it is still at an early stage of evolution. There are so many instances where your specific use case or requirement for using ARIS hasn't necessarily been matured across the sector. So, you need access to a very active community to help you explore possible solutions and ways in which ARIS can be used to achieve those use cases."
"The simulation engine and SAP integration are technically very robust."
"The most valuable features are business process modeling and reporting."
"ARIS BPA is customizable as per specific business requirements."
"This solution has helped us in terms of discovering business processes."
"For me the most valuable feature is that it's one depository for our bank. So it's not like everybody has their critical processes on SharePoint or on their desktops. Everything is centrally located. It's very intuitive, easy to use. The support that I get from IBM is always great."
"This solution is good at utilizing standards rules for connectivity."
"Business users understand it really well, which means we can then help them automate their business processes."
"Collaboration is most valuable. You can collaborate online with many people. People can comment, and you can comment back. It is just like a social network, and that, for me, is very good."
"In terms of the collaboration features, from the point of discovery, it was useful to go to load up the policies and the rule sets that the client had. And in terms of exploring options and being able to model a variety of different processes, that was incredibly useful as well."
"It enables decisions based upon processes that we do model, and ultimately move forward with."
"The ease of documenting and digitizing the processes was valuable to us."
"The business process discovery is excellent. The diagram or blueprinting functionality of the solution are very good. It's quite easy. You can link the sub-processes and get a big overview of the whole process then."
"Regarding stability, when there are any customized settings being done at customer end - post upgrade to newer versions - it makes the customer environment unstable for a short duration."
"The pricing of the solution can be improved and the initial setup should be made easy."
"Areas for improvement include sales, prospecting, shopping, customer service, after-sales (claims and advice for the client), and all processes pertaining to customer loyalty."
"ARIS needs to make a better user interface. The user interface sucks. The problem with ARIS is that they have two interfaces for the same product."
"Displaying role allocation matrix models in ARIS Connect needs improvement."
"If you want to create new reports then you have to use JavaScript, or ARIS script as they call it, which is beyond the competencies of most people."
"In terms of improvement, the app could use some small details and functionalities."
"One thing that could be improved is regarding the handling of the content itself. Maybe ARIS could provide a set of best practices, or best processes, so that people do not have to start from scratch."
"I wish Blueworks Live had simulations built in, but it doesn't. It also lacks a feature of reporting; ad hoc, drag and drop reporting. A lot of senior people are always asking for reports, and there's no reporting feature within IBM Blueworks."
"We'd also like to see it be Six Sigma or Lean compatible, a lot of people have asked about that."
"The solution is a very basic discovery product so it doesn't have that much modeling capability. This can be improved."
"Some of the import functionality was a bit restrictive, in terms of loading data in from other data sources. Something as simple as Excel, loading data tables from Excel, wasn't great. And vice-versa. Some of the export and import functionality with something like Visio - which, I know it's a slightly different tool - but being able to work seamlessly with those other tool sets would've been quite useful. I know it was something that was in the pipeline to be looked at. So that would be useful."
"We would like the ability to add additional custom colors. We would like to color additional items to add notes to the blueprint."
"The APIs are great, except the normal business user doesn't know how to create APIs. So it's hard because IBM comes to us as the business users and tell us to create reporting with APIs, except we don't know that, so we have to turn around and flip it to our IT people."
"The ability to create a very structured rule. With the capability that we have right now, Blueworks Live is more process focused. We should be able to enhance it to include a lot more of decisions as well."
"In the solution Signavio, they have a customer journey mapping feature that should be added to IBM Blueworks Live. It's valuable to map or document the customer journey to identify the pains and opportunities in this process."
ARIS BPA is ranked 3rd in Business Process Design with 64 reviews while IBM Blueworks Live is ranked 12th in Business Process Design with 20 reviews. ARIS BPA is rated 8.4, while IBM Blueworks Live is rated 8.2. The top reviewer of ARIS BPA writes "I can usually find an answer to my issue on ARIS Community". On the other hand, the top reviewer of IBM Blueworks Live writes "An easily scalable and affordable solution that enables users to document and digitize processes with ease". ARIS BPA is most compared with SAP Signavio Process Manager, ADONIS, Camunda, Sparx Systems Enterprise Architect and Bizagi, whereas IBM Blueworks Live is most compared with Visio, SAP Signavio Process Manager, Lucidchart, ARIS Cloud and Bizagi. See our ARIS BPA vs. IBM Blueworks Live report.
See our list of best Business Process Design vendors.
We monitor all Business Process Design reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.
