IBM Blueworks Live vs Lucidchart comparison

The compared IBM and Lucid Software solutions aren't in the same category. IBM is ranked #12 in BPD , with an average rating of 7.8, and holds a 3.5% mindshare in the category. Lucid Software is ranked #2 in MMS , with an average rating of 10.0, and holds a 22.5% mindshare. Additionally, 90% of IBM users are willing to recommend the solution, compared to 94% of Lucid Software users who would recommend it.

IBM Blueworks Live

Read 20 IBM Blueworks Live reviews

2,591 Views
1,683 Comparison Views

90% willing to recommend

Lucidchart

Read 54 Lucidchart reviews

917 Views
802 Comparison Views

94% willing to recommend

IBM Blueworks Live

Lucidchart

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between IBM Blueworks Live and Lucidchart based on real PeerSpot user reviews.

Find out what your peers are saying about Microsoft, Camunda, Sparx Systems and others in Business Process Design.

To learn more, read our detailed Business Process Design Report (Updated: December 2024).

Buyer's Guide

Business Process Design

December 2024

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Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

IBM Blueworks Live

Average Rating

8.2

Reviews Sentiment

7.5

Number of Reviews

Ranking in other categories

Business Process Design (12th)

Lucidchart

Average Rating

8.6

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Mind Mapping Software (2nd), Visual Collaboration Platforms (3rd)

Mindshare comparison

IBM Blueworks Live and Lucidchart aren’t in the same category and serve different purposes. IBM Blueworks Live is designed for Business Process Design and holds a mindshare of 3.5%, up 3.1% compared to last year.
Lucidchart, on the other hand, focuses on Mind Mapping Software, holds 22.5% mindshare, up 19.7% since last year.

Business Process Design

Mind Mapping Software

Featured Reviews

AjarMathur

Global Innovation Director at Ernst & Young

An easily scalable and affordable solution that enables users to document and digitize processes with ease

IBM Blueworks is BPMN 2.0 compliant, but it does not adapt to the overarching BPMN 2.0 concepts. There is only one kind of BPMN 2.0 diagram. It is a process diagram. It doesn't have the concept of separate tools, which other products offer. If I had to do a hardcore BPMN 2.0 modeling, the product would have its own reservations. There were features we could not explore from a BPMN 2.0 perspective. Most of the time, people who are shifting from Microsoft Office tools to a digitized way of working still want the reporting capabilities to be strong. Some tools, like ARIS or Signavio, offer customized solutions from the reporting perspective. If I have documented my whole finance process and want to fetch out a complete SOP report in a very customized manner, IBM Blueworks cannot provide it. We have to rely on some other services. So that's one area in which we always struggled, how to really customize the reporting aspects. I understand that we need to keep the tool a little more asset-light. It's very difficult to keep adding many options, but at least a few BPMN 2.0 options were needed. We have been suggesting to IBM that we should have some way of customizing the reporting. At least we should get a custom way of reporting it into different formats like Excel or putting up a logo for one of the clients so that their SAP can be printed that way.

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MichaelChirinian

Data Engineer at Mindmap

Intuitive, integrates well, and is a great way to change text into visual ideas

I'm not a super user, and there might be a way of doing it that I haven't explored, but I was looking for some specific icons that are just standard icons, and I found the icon library to be very focused on architecture icons. It didn't have as many standard or generic icons. Another thing that somewhat irritated me is the fact that there is a paste function in the menu, but when you right-click and select paste, it tells you that you can't use paste. You must press Command-V or Apple-V to paste. They give you a menu option to paste, but every time you use that, they say, "We don't accept it." On top of that, normally, you'd have an option for paste or paste values, but when you use the paste function, you don't have that capability. So, to copy text from one place, I have to use Command-V to paste it, but if I don't like the format, I've got to go back and do copy style and then paste style on top of that. It is a small detail, but when you're doing diagrams, it is annoying that they don't support paste values. It is a small irk. I'm not penalizing it, and I still think it is a five-star product. In terms of other bigger things, I don't really have any comments or criticism so far.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It's very easy, very quick to create a process map. It has templates. The look and feel is very nice. What we want to achieve out of the process map, we can achieve it using Blueworks."

"It enables decisions based upon processes that we do model, and ultimately move forward with."

"It has a built-in capability to capture process owners and managers against processes along with other process governance roles."

"For me the most valuable feature is that it's one depository for our bank. So it's not like everybody has their critical processes on SharePoint or on their desktops. Everything is centrally located. It's very intuitive, easy to use. The support that I get from IBM is always great."

"The reporting that we can generate from IBM Blueworks Live has been interesting. We found the KPIs, risks, process modeling, format, and colors, to be very good. We use the EY template and it is interesting to generate reporting in this format."

"This solution is good at utilizing standards rules for connectivity."

"The licenses are transferrable between different users."

"You can use if from your mobile device or you can be on the desktop. It doesn't matter. You are always connected. It is cloud-based, so you don't have to install anything."

More IBM Blueworks Live pros

"The most valuable features are the different templates that they have already created, as well as all the different shapes you can use in the process charts because each shape stands for a different element or thing that's being done. It's easy to distinguish between different steps using the already set-out shapes."

"Using Lucidchart for documenting processes is great. The elements are ready to use and it is quick to do."

"It's very easy to use. I didn't go through any tutorials or any documentation. It was very easy for me to start. It is intuitive. Right after logging in, I was able to quickly just drag and drop and do the things I wanted to do, without any prior knowledge of the solution."

"We are using Lucidchart a lot for documenting things, such as processes, systems, new teams, etc. Its ability to document processes is great. Some of the major pluses are the sheer number of templates and the flexibility in the types of things that you can document. This is a benefit because we are able to structure it in whatever format we want. So, we can take a template that maybe was designed for something different and not have to create it from scratch. We just modify it for our purposes."

"I like the panel on the left of the screen that has all of the shapes that are available to use in the charts. It's easy to use because you can just drag and drop."

"Documenting complicated workflows and technology integrations so that we can go back to it has also been a benefit. And without having to dig into a lot of technical, the codes, the documents, I can simply understand on a high level what's happening."

"The swimlanes feature is one that I use a lot. I have used swimlane diagrams to create business process flows and I think that it does the job pretty well."

"It is important to me that the solution accommodates both Mac and PC users because the developers in our company use Mac, then the business people use Windows. The technical people create the technical architecture using Lucidchart. So, it is important that it is compatible with both the systems."

More Lucidchart pros

Cons

"Spaces are not well organized; space controls are lacking."

"The objects that the solution creates are not unique."

"The ability to create a very structured rule. With the capability that we have right now, Blueworks Live is more process focused. We should be able to enhance it to include a lot more of decisions as well."

"We'd also like to see it be Six Sigma or Lean compatible, a lot of people have asked about that."

"I wish Blueworks Live had simulations built in, but it doesn't. It also lacks a feature of reporting; ad hoc, drag and drop reporting. A lot of senior people are always asking for reports, and there's no reporting feature within IBM Blueworks."

"The solution is a very basic discovery product so it doesn't have that much modeling capability. This can be improved."

"There should be an option to import from and export to Microsoft Visio. Being able to move files back and forth between Blueworks Live and Visio would be good."

"Sometimes, the tool is automatic, which can complicate it, but once you're accustomed to manipulating it, you can use it very effectively."

More IBM Blueworks Live cons

"Lucid should create some proper documentation and video tutorials to demonstrate the capabilities of the product to new users. It should explain everything that it offers and everything that it can be used for."

"They should make it more user-friendly. The only option is either to use the existing template with already existing colors and gradients. If you want to do custom colors and gradients, then it's too complicated to use and should be simplified."

"I am not quite sure what different functionalities it provides as well as the difficulties other people are facing. When I have a better understanding of the solution, I will increase my rating of it. No solution is perfect, so I am sure that I will be facing some problems in the future."

"It would be nice to have more features that help me visually present information. Since I use it as a canvas, my use case for it is probably very specific. I use it as a way to present information to people visually on a large mind map. So, it would be nice to be able to have more graphical things to clean it up, like a header, banners, or something to help draw attention to certain areas. I would also like more infographic-like features, because I am kind of limited to float chart shapes. This makes the solution a little cumbersome."

"When you want to add text to a connector arrow, I have not figured out how to position the text vertically. It always wants the text to stay horizontal."

"It would be really helpful if we could create a process flow based on a Word Document or a PPT file."

"One of the things that I find frustrating is that all of our Tableau information is on a server, so when I send that out people can't open it and use it. I then have to go back and do extra work to convert everything into an Excel format that everybody can use. It would be really important to me, if I send something out to somebody who doesn't have a Lucid account, that they can just click and see it, instead of having to log in and create an account."

"I'm not a super user, and there might be a way of doing it that I haven't explored, but I was looking for some specific icons that are just standard icons, and I found the icon library to be very focused on architecture icons. It didn't have as many standard or generic icons."

More Lucidchart cons

Pricing and Cost Advice

"They have a free subscription model that gives a lot of power to the users."

"Price wise, IBM Blueworks Live is in the middle range, and I would give it a five out of ten."

"Making it less expensive would be good."

"The solution is not very expensive."

"Based on the licenses purchased, from a footprint perspective, you can have as many people as you want. You have multiple different categories of licenses to keep the cost low."

"We are seeing ROI from this solution. The solution has saved us time."

"The solution is very, very cost-effective."

"There are editor licenses that are around 50 euros per month, and contributor licenses that are around 30 euros per month."

"I pay $95 a year for it. It seems like a reasonable price."

"The price and licensing are good."

"We chose Lucid based on the price comparison between it and draw.io... Lucidchart was about 15 percent cheaper per user... I was surprised to learn that it came with a separate subscription model and was not included in my existing Lucidchart subscription."

"Lucidchart's pricing model is not excessive, as compared to similar products. It is pretty much in line with everyone else."

"I have only used the trial version and have not yet paid for it, or explored the pricing options."

"I was using the paid version, but at $12 USD per month, I canceled the plan because it was a little bit too expensive for me."

"I have a subscription as an individual user for one year, and it is not expensive."

"The licensing is pretty cost-effective but I haven't considered it on an enterprise level."

More Lucidchart pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Business Process Design solutions are best for your needs.

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831,071 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

19%

Manufacturing Company

10%

Computer Software Company

10%

Government

Financial Services Firm

14%

Computer Software Company

11%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about IBM Blueworks Live?

The solution is easy to operate. Also, there is an automatic mode to make the business flow. You don't have to put any lines or arrows in a decision point in IBM Blueworks Live; it's very automatic.

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What is your experience regarding pricing and costs for IBM Blueworks Live?

The solution costs around 600-700 dollars/year, which is quite affordable.

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What needs improvement with IBM Blueworks Live?

Sometimes, the tool is automatic, which can complicate it, but once you're accustomed to manipulating it, you can use it very effectively.

See all answers

LucidChart vs LucidSpark for brainstorming sessions over Zoom

Hi @Krista Thompson - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...

See all answers

Do you recommend Lucidchart?

I definitely recommend Lucidchart. I feel it is one of the top visual collaboration platforms that’s available on the market. Out of all the solutions I have tried, it is by far the best for diagra...

See all answers

Can we use a product like Lucidchart for "personal" use?

Absolutely! Lucidchart is a clever tool that is fit for purpose for whatever activity you would like - whether it's your thoughts or processes. There is a well-populated library of well-designed te...

See all answers

Comparisons

Visio vs IBM Blueworks Live

Compared 36% of the time

SAP Signavio Process Manager vs IBM Blueworks Live

Compared 17% of the time

ARIS Cloud vs IBM Blueworks Live

Compared 10% of the time

Camunda vs IBM Blueworks Live

Compared 7% of the time

ARIS BPA vs IBM Blueworks Live

Compared 5% of the time

More IBM Blueworks Live Competitors

Figma vs Lucidchart

Compared 14% of the time

Sparx Systems Enterprise Architect vs Lucidchart

Compared 11% of the time

Lucidspark vs Lucidchart

Compared 9% of the time

Visual Paradigm vs Lucidchart

Compared 9% of the time

ARIS BPA vs Lucidchart

Compared 3% of the time

More Lucidchart Competitors

Product Reports

Buyer's Guide

IBM Blueworks Live

January 2025

Download IBM Blueworks Live product report

Buyer's Guide

Lucidchart

January 2025

Download Lucidchart product report

Also Known As

IBM Lombardi Blueprint

No data available

Learn More

IBM

Lucid Software

Overview

IBM Blueworks Live is a cloud-based business process modeling tool that helps you discover, map and document your processes. It is easy to use, allowing you to learn and perform business process modeling in minutes.

With Blueworks Live you can:

Simplify business process modeling
Quickly build business processes in a straightforward, cloud-based interface designed for both IT and business users.

Improve process efficiency and accuracy
A central process repository eliminates version control and consistency issues by providing users real-time access to process workflows.

Enhance cross-team collaboration
A shared team workspace engages all business process owners, encouraging cross-team participation and continuous process improvement.

Our online diagram application makes it easy to sketch and share professional flowchart diagrams. From brainstorming to project management, we support all of your communication needs. That’s why millions of users choose Lucidchart.

Sample Customers

Cloudsoft Corp. Ltd., Bayer, S¾SS, Essex County Council

Google, Salesforce, Adobe, Whirlpool, Uber, Wal Mart, Pearson, Twitch, Riot Games, Western Union, Trimble, Starbucks

Buyer's Guide

Business Process Design

December 2024

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We monitor all Business Process Design reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.