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ARIS Cloud vs IBM Blueworks Live comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Nov 3, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Customer Service

No sentiment score available
ARIS Cloud's customer support is mixed, with regional challenges, but praised response times and effective partner assistance.
No sentiment score available
IBM Blueworks Live support is praised for responsiveness and effectiveness, with many users satisfied and rarely needing assistance.
 

Room For Improvement

Sentiment score
5.6
ARIS Cloud needs better architectural diagrams, extended trials, enhanced tool integration, and improved pricing, security, and usability for users.
Sentiment score
4.6
IBM Blueworks Live lacks key features like improved import/export functions, better ERP integration, and enhanced reporting and analytics tools.
 

Scalability Issues

Sentiment score
7.8
ARIS Cloud offers scalable solutions for enterprises, supporting up to 50,000 users, despite some concerns about cost and firsthand experience.
Sentiment score
7.8
IBM Blueworks Live is scalable for large organizations, accommodating many users with flexibility and a straightforward learning curve.
 

Setup Cost

No sentiment score available
ARIS Cloud offers a competitive, customer-friendly model with more features and cost-effective cloud deployment favored by enterprises.
No sentiment score available
IBM Blueworks Live provides scalable, cost-effective enterprise solutions with flexible pricing and minimal setup fees, including free subscription options.
 

Stability Issues

Sentiment score
8.0
ARIS Cloud is stable with positive feedback, although some modules require additional steps and occasional lags are noted.
Sentiment score
9.3
IBM Blueworks Live is praised for stability, high availability, and autosave, with minor concerns about cloud informational privacy.
 

Valuable Features

Sentiment score
7.5
ARIS Cloud enhances BPM collaboration with flexible, user-friendly access, intuitive GUI, and seamless process automation for enterprise data.
Sentiment score
8.3
IBM Blueworks Live offers intuitive real-time modeling, collaboration, BPMN 2.0 support, and cloud-based process management for efficient documentation.
 

Categories and Ranking

ARIS Cloud
Ranking in Business Process Design
17th
Average Rating
8.2
Reviews Sentiment
7.2
Number of Reviews
12
Ranking in other categories
Business Process Management (BPM) (30th)
IBM Blueworks Live
Ranking in Business Process Design
12th
Average Rating
8.2
Reviews Sentiment
7.5
Number of Reviews
20
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of November 2024, in the Business Process Design category, the mindshare of ARIS Cloud is 1.9%, up from 1.9% compared to the previous year. The mindshare of IBM Blueworks Live is 3.5%, up from 3.1% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Design
 

Featured Reviews

BPMexp67 - PeerSpot reviewer
The dynamic and flexible approach, akin to outsourcing, is beneficial for both small and large enterprises
Security is a consideration when migrating to the cloud. It's crucial to address potential risks and include security measures in the contract with the cloud provider. While there haven't been issues so far, acknowledging the risks is essential, especially when dealing with applications like ARIS. With the increasing capabilities and advancements in technology, many current challenges are likely to be resolved in the future. Despite security concerns, utilizing opportunities in the cloud and the internet offers significant advantages. Regarding areas for improvement, security remains a key consideration, especially when deploying ARIS in the cloud. However, this is not solely a product-specific concern but also pertains to the cloud environment. Beyond security, the strength of ARIS lies in its ability to serve as a unified repository for enterprise architecture. Having all information in one place facilitates alignment with the company's vision, strategy, and business objectives. Reducing redundancies across departments is crucial for maintaining service quality and minimizing costs. It ensures that everyone is on the same page, fostering collaboration and preventing discrepancies in information and services. While I currently use Guardis for this purpose, the concept of enterprise architecture is applicable, and ARIS stands as a valuable tool to support business processes and technology alignment within the company.
AjarMathur - PeerSpot reviewer
An easily scalable and affordable solution that enables users to document and digitize processes with ease
IBM Blueworks is BPMN 2.0 compliant, but it does not adapt to the overarching BPMN 2.0 concepts. There is only one kind of BPMN 2.0 diagram. It is a process diagram. It doesn't have the concept of separate tools, which other products offer. If I had to do a hardcore BPMN 2.0 modeling, the product would have its own reservations. There were features we could not explore from a BPMN 2.0 perspective. Most of the time, people who are shifting from Microsoft Office tools to a digitized way of working still want the reporting capabilities to be strong. Some tools, like ARIS or Signavio, offer customized solutions from the reporting perspective. If I have documented my whole finance process and want to fetch out a complete SOP report in a very customized manner, IBM Blueworks cannot provide it. We have to rely on some other services. So that's one area in which we always struggled, how to really customize the reporting aspects. I understand that we need to keep the tool a little more asset-light. It's very difficult to keep adding many options, but at least a few BPMN 2.0 options were needed. We have been suggesting to IBM that we should have some way of customizing the reporting. At least we should get a custom way of reporting it into different formats like Excel or putting up a logo for one of the clients so that their SAP can be printed that way.
report
Use our free recommendation engine to learn which Business Process Design solutions are best for your needs.
816,406 professionals have used our research since 2012.
 

Top Industries

By visitors reading reviews
Financial Services Firm
14%
Computer Software Company
11%
Energy/Utilities Company
11%
Manufacturing Company
8%
Financial Services Firm
19%
Computer Software Company
10%
Manufacturing Company
10%
Government
9%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ARIS Cloud?
The solution's most valuable feature stems from its being very easy to use, making it a very user-friendly tool.
What is your experience regarding pricing and costs for ARIS Cloud?
The cloud deployment is not more expensive. In the cloud, you pay for what you use, and there's no need for maintaining infrastructure or additional personnel, making it cost-effective. On-premises...
What needs improvement with ARIS Cloud?
Security is a consideration when migrating to the cloud. It's crucial to address potential risks and include security measures in the contract with the cloud provider. While there haven't been issu...
What do you like most about IBM Blueworks Live?
The solution is easy to operate. Also, there is an automatic mode to make the business flow. You don't have to put any lines or arrows in a decision point in IBM Blueworks Live; it's very automatic.
What is your experience regarding pricing and costs for IBM Blueworks Live?
The solution costs around 600-700 dollars/year, which is quite affordable.
What needs improvement with IBM Blueworks Live?
Sometimes, the tool is automatic, which can complicate it, but once you're accustomed to manipulating it, you can use it very effectively.
 

Also Known As

Process Live, ARIS Simulation, ARIS Aware, ARIS Connect
IBM Lombardi Blueprint
 

Learn More

 

Overview

 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market and 10 million users worldwide, from 1 user companies to the Fortune 500.
Cloudsoft Corp. Ltd., Bayer, S¾SS, Essex County Council
Find out what your peers are saying about ARIS Cloud vs. IBM Blueworks Live and other solutions. Updated: October 2024.
816,406 professionals have used our research since 2012.