ARIS BPA vs Lucidchart comparison

The compared Software AG and Lucid Software solutions aren't in the same category. Software AG is ranked #5 in BPD , with an average rating of 8.3, and holds a 7.7% mindshare in the category. Lucid Software is ranked #2 in MMS , with an average rating of 10.0, and holds a 24.0% mindshare. Additionally, 88% of Software AG users are willing to recommend the solution, compared to 94% of Lucid Software users who would recommend it.

ARIS BPA

Read 66 ARIS BPA reviews

4,623 Views
3,766 Comparison Views

88% willing to recommend

Lucidchart

Read 54 Lucidchart reviews

798 Views
686 Comparison Views

94% willing to recommend

ARIS BPA

Lucidchart

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between ARIS BPA and Lucidchart based on real PeerSpot user reviews.

Find out what your peers are saying about Camunda, Microsoft, SAP and others in Business Process Design.

To learn more, read our detailed Business Process Design Report (Updated: April 2025).

Buyer's Guide

Business Process Design

April 2025

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Helped 850,671 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ARIS BPA

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Business Process Design (5th), Business Process Management (BPM) (7th)

Lucidchart

Average Rating

8.6

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Mind Mapping Software (2nd), Visual Collaboration Platforms (3rd)

Mindshare comparison

ARIS BPA and Lucidchart aren’t in the same category and serve different purposes. ARIS BPA is designed for Business Process Design and holds a mindshare of 7.7%, down 9.2% compared to last year.
Lucidchart, on the other hand, focuses on Mind Mapping Software, holds 24.0% mindshare, up 18.8% since last year.

Business Process Design

Mind Mapping Software

Featured Reviews

Libor Černý

Process manager at a insurance company with 5,001-10,000 employees

I can usually find an answer to my issue on ARIS Community

From the start, there were some difficulties on how to create outputs since there wasn't a repository tool in version 6. However, in version 7, there has been a tool for creating standards for a company, and that tool has been very intuitive. While I have been using this tool for several years, other people just starting to use it find the learning curve steep. This tool is very robust and accommodates many roles, where people can participate from compliance, IT designers, etc. This can create problems for users who have no experience with similar tools. It took me a year before I felt comfortable with this tool, because when I came from university it was the first or second tool that I worked on. It took me a year to run every feature or use it for every possibility since this tool is very robust. We sometimes have to create the link to the server and the repository twice because it is deleted once for some unknown reason. Though, this is not a big problem. There should be a more intuitive tool when creating reports.

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MichaelChirinian

Data Engineer at Mindmap

Intuitive, integrates well, and is a great way to change text into visual ideas

I'm not a super user, and there might be a way of doing it that I haven't explored, but I was looking for some specific icons that are just standard icons, and I found the icon library to be very focused on architecture icons. It didn't have as many standard or generic icons. Another thing that somewhat irritated me is the fact that there is a paste function in the menu, but when you right-click and select paste, it tells you that you can't use paste. You must press Command-V or Apple-V to paste. They give you a menu option to paste, but every time you use that, they say, "We don't accept it." On top of that, normally, you'd have an option for paste or paste values, but when you use the paste function, you don't have that capability. So, to copy text from one place, I have to use Command-V to paste it, but if I don't like the format, I've got to go back and do copy style and then paste style on top of that. It is a small detail, but when you're doing diagrams, it is annoying that they don't support paste values. It is a small irk. I'm not penalizing it, and I still think it is a five-star product. In terms of other bigger things, I don't really have any comments or criticism so far.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"It has the ability to scale up, as well as integrate with other systems within the organization to get real-time information from dashboards and reports."

"I am impressed with the tool's integration. It also facilitates collaboration in the organization."

"ARIS Reporting – Helps download valuable content from the tool in multiple formats."

"ARIS BPA provides very good visibility and control of processes because we have a concurrent license system. As a result, every person in our company and group is able to look at the published processes."

"ARIS BPA is customizable as per specific business requirements."

"This solution has helped us in terms of discovering business processes."

"If you ever tried to draw a picture in a browser app or with a cloud service, it is normally a painful death. ARIS works perfectly on diagrams in the browser, so I was excited. I like it because there have been so many bad experiences in the past with drawing or doing something in a browser. Normally, it's always painful because it's coded badly. With ARIS, it is really well-implemented. It's simple."

"The solution is user-friendly and easy to expose."

More ARIS BPA pros

"Documenting things such as processes, systems, and new teams has been my primary use case. Lucidchart is really, really valuable for its ability to create a process chart from start to end. The web app makes it easy because everything is similar to other tools like Visio but Lucidchart feels a little bit more intuitive. It has been easy to use the web app. I definitely have learned a lot about how to bring in my own graphics or images in place of some of the shapes and I'm able to create and use the arrows within the processes, so it definitely has been useful for me."

"The best part of Lucidchart is its comfortableness when sharing it with my teammates. Lucidchart provides me a folder for my ERD. I can make a dozen lists of my chart, then share them with my teammates easily through the diagrams of Lucidchart. This is their main comfortableness, which is the reason why I choose Lucidchart rather than some other chart program."

"The interface is very user-friendly and it is not a hassle to use the site at all. They did a really good job in that regard."

"Using Lucidchart for documenting processes is great. The elements are ready to use and it is quick to do."

"Lucidchart helped us to realize efficiencies in the projects we use it for. I can show people pictures, and I can change things in a meeting and then email it by the end of the meeting. Because most places we go, especially now with everybody in-home office, I'm going to have great internet access, and that just makes it easier to be able to change things quickly while we're in a meeting and go, "Oh, you changed this. Oh, okay.", and then send it to them as a proof and send it as a PDF or send them a link. That works great. That saves time and accelerates a sale."

"Easy to work on."

"Creating flowcharts and documentation is easy to do and the results are very nice."

"I like the panel on the left of the screen that has all of the shapes that are available to use in the charts. It's easy to use because you can just drag and drop."

More Lucidchart pros

Cons

"The usability. Others tools are easier to manage without same complexity that ARIS has."

"Regarding stability, when there are any customized settings being done at customer end - post upgrade to newer versions - it makes the customer environment unstable for a short duration."

"We should have the ability to download ARIS EPCs to Visio."

"It needs external API and the ability to navigate back, similar to "Back" in web browser."

"Making it more customizable and easy to learn would be a benefit."

"Areas for improvement include sales, prospecting, shopping, customer service, after-sales (claims and advice for the client), and all processes pertaining to customer loyalty."

"One of the biggest challenges is to realistically enable the defined structures of the processes that you have in ARIS documented, and then actually implement them in the business."

"One of the issues is, when you are defining databases, the way they use entities and relationship diagrams, the way we can define data, like data models, there is still a part they could improve."

More ARIS BPA cons

"They could provide more documentation or tutorials of ERDs or DDD on the Lucidchart site. That could be better."

"It can have more colors or graphics. Currently, it is a little boring. It can have a little bit more fun factor."

"The UML diagram that it gave me initially was a huge flow with a bunch of UML tables, and I wasn't going to need that many. If it was a more simple linkage between the tables then it would be easier to finish projects, instead of having to select unnecessary tables and delete them."

"When you want to add text to a connector arrow, I have not figured out how to position the text vertically. It always wants the text to stay horizontal."

"It would be nice to be able to import not just contacts from Salesforce but also leads. In the beginning, when I was still learning the ropes and my way around it, I couldn't find such an option. There might be an option, but I just don't know about it."

"If you're trying to expand a comments box that is sitting on top of the chart, it automatically defaults to assuming you're trying to connect it to the next step in the process, when all you're trying to do is make the box bigger. It automatically goes to the arrow, but I just want to resize the box. That gets a little cumbersome because it does it every single time. It's not just a bug."

"I'm not sure if this feature is already there, but it would be good if we can import a cloud database in the web version."

"One of the issues has been that, as far as I understand, even to view it, the other person needs a Lucidchart account unless you send them a PDF. That's been a bit of an issue because some people in our organization don't have Lucidchart accounts, only certain people have logins. If we just want to collect comments from people, that's been a bit complicated."

More Lucidchart cons

Pricing and Cost Advice

"The price could be better."

"ARIS BPA is too costly from a licensing perspective."

"The product is a bit pricey."

"Their license model is really difficult to understand, and licenses are quite expensive."

"You will never get a fixed price for this product because they will go in and ask you what kind of environment would you like to set up? How many people will you work with? How big is your organization? Today, they have a fixed price to say, "Okay, just to start the business area, buy two licenses for modeling and eight people that can look into the product." They have this kind of fixed price. It's 50,000 Danish Krone. If you divided that by about six, then you get the pricing in dollars. Still, when you are going out, negotiate and find the right price. You will never get a fixed price: "It costs this and, if you take ten of these, seven of these and eight of these, and then it costs this." No, you negotiate every time."

"Usually, our company buys technical support from the Software AG site. We bought the technical support for the first year of usage for ARIS version 6 and 7. So, when we migrated to ARIS version 7, we bought support only for the first year. Then, we didn't use it the next year. Our experience was that we use it only one to three times during the first year. Therefore, there wasn't much value for us to buy this service because we have no problem with using ARIS after the first year."

"ARIS Express is free."

"ARIS is quite expensive."

More ARIS BPA pricing and cost advice

"We signed up for the month-to-month and it charged us all at once for the whole year. I believe we signed up for the $7.99 one. I think that was the price."

"The price of this product is a little bit high. It is probably 20% higher than what I expected to pay for such a solution."

"I had a quick glimpse of it. It was about 100 Canadian Dollars a year for just me. I don't know if there are any additional costs."

"There is a nominal charge for the paid version of the product. They have a free version available and from what I could see, there was not much difference between it and the pro version."

"The pricing and licensing are fine. It has a lot of features that I prefer over some of the other programs, which is good. Being that it is web-based, I feel that it is acceptable that it's on a monthly pay basis. However, I think I pay on an annual basis, which is fine with me."

"I was using the paid version, but at $12 USD per month, I canceled the plan because it was a little bit too expensive for me."

"I have only used the trial version and have not yet paid for it, or explored the pricing options."

"Its pricing is very affordable and reasonable for the features that it provides. I am using its basic plan, and for my usage, it is perfectly reasonable. It suits perfectly."

More Lucidchart pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Business Process Design solutions are best for your needs.

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Top Industries

By visitors reading reviews

Financial Services Firm

18%

Computer Software Company

11%

Manufacturing Company

11%

Government

Financial Services Firm

13%

Computer Software Company

10%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ARIS BPA?

The most valuable features of ARIS BPA are its flexibility and reporting.

See all answers

What is your experience regarding pricing and costs for ARIS BPA?

Pricing for ARIS BPA is average, not cheap or expensive. It's cost-effective and worth the money we pay.

See all answers

What needs improvement with ARIS BPA?

I find it difficult to access the database as I want with direct querying. I must write scripts, which requires specific knowledge. Software AG could improve this by making the database more open. ...

See all answers

LucidChart vs LucidSpark for brainstorming sessions over Zoom

Hi @Krista Thompson - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...

See all answers

Do you recommend Lucidchart?

I definitely recommend Lucidchart. I feel it is one of the top visual collaboration platforms that’s available on the market. Out of all the solutions I have tried, it is by far the best for diagra...

See all answers

Comparisons

SAP Signavio Process Manager vs ARIS BPA

Compared 25% of the time

ADONIS vs ARIS BPA

Compared 10% of the time

Camunda vs ARIS BPA

Compared 7% of the time

Visio vs ARIS BPA

Compared 6% of the time

Pega Platform vs ARIS BPA

Compared 4% of the time

More ARIS BPA Competitors

Figma vs Lucidchart

Compared 16% of the time

Sparx Systems Enterprise Architect vs Lucidchart

Compared 10% of the time

Visual Paradigm vs Lucidchart

Compared 9% of the time

Visio vs Lucidchart

Compared 8% of the time

MURAL vs Lucidchart

Compared 3% of the time

More Lucidchart Competitors

Product Reports

Buyer's Guide

ARIS BPA

May 2025

Download ARIS BPA product report

Buyer's Guide

Lucidchart

April 2025

Download Lucidchart product report

Also Known As

ARIS, ARIS BPM

No data available

Overview

ARIS is the market-leading solution for professional business process management and modeling. Whether you want to document the "as-is" state of your operations for quality or certification reasons or design the "to-be" in terms of continuous improvement in your transformation program, ARIS is the best choice for establishing a single source of truth regarding all process excellence topics in your organization. It is for any organization looking to digitally transform their business, increase operational excellence and customer experience and ensure compliance in execution. ARIS helps you to make the most out of your processes with Process Mining, Risk & Compliance Management, RPA and much more.

What makes the difference?

The most comprehensive platform for process excellence in the market
Easy to use
Covers business & IT architecture from all angles
Full flexibility and >100 diagram types
Customer-driven development based on best practices
Strong partner ecosystem

ARIS is the market-leading solution for any organization and ideally suited to digitally transform the organization, increase operational excellence and customer experience and ensure compliance in execution.

Software AG

Our online diagram application makes it easy to sketch and share professional flowchart diagrams. From brainstorming to project management, we support all of your communication needs. That’s why millions of users choose Lucidchart.

Lucid Software

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.

Google, Salesforce, Adobe, Whirlpool, Uber, Wal Mart, Pearson, Twitch, Riot Games, Western Union, Trimble, Starbucks

Buyer's Guide

Business Process Design

April 2025

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