ARIS BPA vs Lucidchart comparison

The compared Software AG and Lucid Software solutions aren't in the same category. Software AG is ranked #4 in BPD , with an average rating of 8.3, and holds a 7.8% mindshare in the category. Lucid Software is ranked #2 in MMS , with an average rating of 10.0, and holds a 24.3% mindshare. Additionally, 88% of Software AG users are willing to recommend the solution, compared to 94% of Lucid Software users who would recommend it.

ARIS BPA

Read 66 ARIS BPA reviews

4,824 Views
3,921 Comparison Views

88% willing to recommend

Lucidchart

Read 54 Lucidchart reviews

787 Views
703 Comparison Views

94% willing to recommend

ARIS BPA

Lucidchart

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between ARIS BPA and Lucidchart based on real PeerSpot user reviews.

Find out what your peers are saying about Camunda, Microsoft, Sparx Systems and others in Business Process Design.

To learn more, read our detailed Business Process Design Report (Updated: March 2025).

Buyer's Guide

Business Process Design

March 2025

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Helped 844,944 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

ARIS BPA

Average Rating

8.2

Reviews Sentiment

6.8

Number of Reviews

Ranking in other categories

Business Process Design (4th), Business Process Management (BPM) (9th)

Lucidchart

Average Rating

8.6

Reviews Sentiment

8.1

Number of Reviews

Ranking in other categories

Mind Mapping Software (2nd), Visual Collaboration Platforms (3rd)

Mindshare comparison

ARIS BPA and Lucidchart aren’t in the same category and serve different purposes. ARIS BPA is designed for Business Process Design and holds a mindshare of 7.8%, down 9.2% compared to last year.
Lucidchart, on the other hand, focuses on Mind Mapping Software, holds 24.3% mindshare, up 18.2% since last year.

Business Process Design

Mind Mapping Software

Featured Reviews

Libor Černý

Process manager at a insurance company with 5,001-10,000 employees

I can usually find an answer to my issue on ARIS Community

From the start, there were some difficulties on how to create outputs since there wasn't a repository tool in version 6. However, in version 7, there has been a tool for creating standards for a company, and that tool has been very intuitive. While I have been using this tool for several years, other people just starting to use it find the learning curve steep. This tool is very robust and accommodates many roles, where people can participate from compliance, IT designers, etc. This can create problems for users who have no experience with similar tools. It took me a year before I felt comfortable with this tool, because when I came from university it was the first or second tool that I worked on. It took me a year to run every feature or use it for every possibility since this tool is very robust. We sometimes have to create the link to the server and the repository twice because it is deleted once for some unknown reason. Though, this is not a big problem. There should be a more intuitive tool when creating reports.

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MichaelChirinian

Data Engineer at Mindmap

Intuitive, integrates well, and is a great way to change text into visual ideas

I'm not a super user, and there might be a way of doing it that I haven't explored, but I was looking for some specific icons that are just standard icons, and I found the icon library to be very focused on architecture icons. It didn't have as many standard or generic icons. Another thing that somewhat irritated me is the fact that there is a paste function in the menu, but when you right-click and select paste, it tells you that you can't use paste. You must press Command-V or Apple-V to paste. They give you a menu option to paste, but every time you use that, they say, "We don't accept it." On top of that, normally, you'd have an option for paste or paste values, but when you use the paste function, you don't have that capability. So, to copy text from one place, I have to use Command-V to paste it, but if I don't like the format, I've got to go back and do copy style and then paste style on top of that. It is a small detail, but when you're doing diagrams, it is annoying that they don't support paste values. It is a small irk. I'm not penalizing it, and I still think it is a five-star product. In terms of other bigger things, I don't really have any comments or criticism so far.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"We also have relationships specified with our IT systems and our organizational chart. That makes it possible to analyze things from the systems point of view and regarding the organizational part of the company. It all comes together in one tool and that is what gives us the most value at the moment."

"It provides the discovery functionality, and you can have a simulation on top of it to get your design corrected to ensure that it is within the right state of parameters. It is a complete package that you can use from strategy to execution because you have the design layer, and within the design, you can also do analytics."

"The most valuable feature is the flexibility of the solution to fully customize the methodology according to the company's needs, and to enforce that methodology with features like filters, semantic checks, and reports."

"We chose ARIS because of its good reputation and familiarity with Software AG Tools."

"ARIS BPA has a good directory option, which helps to keep track of all of your metadata, and that's very useful."

"ARIS is probably the most mature product in terms of modeling an enterprise architecture so that it has context."

"The technical support is good."

"It helps the business make an informed decision."

More ARIS BPA pros

"Using Lucidchart for documenting processes is great. The elements are ready to use and it is quick to do."

"Ease of use is especially critical because if I am conducting brainstorming sessions with my team, I have to be able to quickly put things on the monitor so that I don't lose their attention and focus. Ease of use is definitely helpful when I do that... The fact that I don't get lost within the software and am able to quickly generate visuals onscreen, so that it doesn't break the momentum, is a huge win."

"It is a very effective tool for documenting processes and using it has improved our efficiency significantly."

"I love the simplicity and how clean all the different boxes, arrows, and charts can be. Especially with something complicated like our sales flow, it could be really easy to be all cluttered and everything like that, but my favorite feature is how clean it is, how straightforward it makes our flow look, and how easy it is to understand. Lucidchart accommodates both Mac and PC users which is important to us because at my company right now, our sales floor and then every other computer we have as a company is a Mac, but a lot of our employees actually have PCs and Android as well. So it's really beneficial because if we're ever on the go or we need to make a change, it's versatile and is open for both Mac and PC."

"Lucidchart's ability to create a visualization that people prefer to look at, over reading written documents, has definitely saved me a lot of time. Moreover, it has helped to make my code bug-free because I no longer have broken endpoints."

"It's very easy to use. I didn't go through any tutorials or any documentation. It was very easy for me to start. It is intuitive. Right after logging in, I was able to quickly just drag and drop and do the things I wanted to do, without any prior knowledge of the solution."

"The interface is easy for a layperson to use and adapt to."

"The templates are quite valuable, as is the fact that you can export to PDF, to a Visio document, or as a picture. These are valuable features for me because they give me the ability to make changes in any other product that I'm using. I'm not bound by one platform."

More Lucidchart pros

Cons

"Areas for improvement include sales, prospecting, shopping, customer service, after-sales (claims and advice for the client), and all processes pertaining to customer loyalty."

"The tool must provide more documents."

"The areas of ARIS where we see room for improvement are actually related to the background services that support it. Over the last number of years, Software AG has moved from an on-premises solution into deploying a SaaS solution to their enterprise base. That has been really successful from my point of view, as I have been a customer of ARIS, managing the relationship, for a couple years. Certain support functions around the knowledge base, customer service, and the cross and upselling of modules within the core ARIS component are lagging behind the SaaS movement."

"I would like to see the reporting aspects improved."

"They should make improvements as per customer requirements."

"There are some things in the collaboration module that could be improved a little, such as the functionality which dynamically pushes notifications to interested people when a process changes during the Release Cycle Management workflow."

"The reporting capabilities and the ability to create custom reports need to be simplified and made easy so that people even with a good functional understanding of the tool can leverage it to create their own custom report."

"There is not enough documentation provided for the tool's support or administration."

More ARIS BPA cons

"It would be really helpful if we could create a process flow based on a Word Document or a PPT file."

"There were some things I wish were a little bit more user-friendly. For instance, when you're putting all the stuff onto a document or PDF, there's a set limit of width and height. It would have been very nice in certain situations to be able to drag people on the far edges and move them back up so that everything fits nicely onto the page."

"If you're trying to expand a comments box that is sitting on top of the chart, it automatically defaults to assuming you're trying to connect it to the next step in the process, when all you're trying to do is make the box bigger. It automatically goes to the arrow, but I just want to resize the box. That gets a little cumbersome because it does it every single time. It's not just a bug."

"When I download a flowchart as a PDF file, it breaks it up. I would like to see the continuous display of flow charts, even if they are larger than one page."

"What I do find extremely frustrating is that when I've sent the sheet to non-license holders, you have to create an account. You create a username and password. The path taken to create that account is so confusing that everyone thinks that they have to give their credit card number, and then they're reluctant. They don't want to go through the sheet."

"Perhaps it already exists, but if there were software to install the solution on a Mac, that would be helpful. I see that it's not in the App Store, so that's something that could be improved."

"I don't know if I will be able to add some animations if I want to. I believe the problem may be the program's process flows but if I want to transfer it into a PPP or any other document, I can only do image transfer."

"The flowcharting feature would be improved if it had some kind of prediction capability that helped to create the diagrams, such as the ability to automatically join components with my database."

More Lucidchart cons

Pricing and Cost Advice

"It is well worth the investment in the enterprise."

"It is on the higher side."

"ARIS BPA is too costly from a licensing perspective."

"From my point of view, no, it is not cheap, but it is not too expensive because you get this big organization behind it, technical support, and all those things. It's not so expensive to use. It's a Rolls Royce in this field, I know that. Even for small organizations, they can get so much effect from using this tool, in a very fast way, so the money will be back in the customer's pocket very fast."

"ARIS is quite expensive."

"Prices are high. However, they are worth it if the organization utilizes the tool to its full potential."

"Pricing is a bit on the higher side."

"The tool is expensive."

More ARIS BPA pricing and cost advice

"I have a subscription as an individual user for one year, and it is not expensive."

"The licensing is pretty cost-effective but I haven't considered it on an enterprise level."

"The pricing is very competitive. It is more cost-effective than some competing products, such as Visio."

"There is a nominal charge for the paid version of the product. They have a free version available and from what I could see, there was not much difference between it and the pro version."

"The pricing is very reasonable, and they have a free trial available that you can play with."

"We signed up for the month-to-month and it charged us all at once for the whole year. I believe we signed up for the $7.99 one. I think that was the price."

"The price was low enough to make me think that it was fine, I'll go for it. I think it's $80 or so. It's not too expensive."

"Its pricing is very affordable and reasonable for the features that it provides. I am using its basic plan, and for my usage, it is perfectly reasonable. It suits perfectly."

More Lucidchart pricing and cost advice

See which vendors are best for you

Use our free recommendation engine to learn which Business Process Design solutions are best for your needs.

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844,944 professionals have used our research since 2012.

Top Industries

By visitors reading reviews

Financial Services Firm

18%

Computer Software Company

12%

Manufacturing Company

11%

Government

Financial Services Firm

14%

Computer Software Company

10%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

Questions from the Community

What do you like most about ARIS BPA?

The most valuable features of ARIS BPA are its flexibility and reporting.

See all answers

What is your experience regarding pricing and costs for ARIS BPA?

Pricing for ARIS BPA is average, not cheap or expensive. It's cost-effective and worth the money we pay.

See all answers

What needs improvement with ARIS BPA?

I find it difficult to access the database as I want with direct querying. I must write scripts, which requires specific knowledge. Software AG could improve this by making the database more open. ...

See all answers

LucidChart vs LucidSpark for brainstorming sessions over Zoom

Hi @Krista Thompson - Yes, LucidSpark is a much more nimble and, in some ways, user-friendly tool than LucidChart. LucidSpark is designed to do a better job managing multiple users participating ...

See all answers

Do you recommend Lucidchart?

I definitely recommend Lucidchart. I feel it is one of the top visual collaboration platforms that’s available on the market. Out of all the solutions I have tried, it is by far the best for diagra...

See all answers

Can we use a product like Lucidchart for "personal" use?

Absolutely! Lucidchart is a clever tool that is fit for purpose for whatever activity you would like - whether it's your thoughts or processes. There is a well-populated library of well-designed te...

See all answers

Comparisons

SAP Signavio Process Manager vs ARIS BPA

Compared 25% of the time

ADONIS vs ARIS BPA

Compared 10% of the time

Camunda vs ARIS BPA

Compared 7% of the time

Visio vs ARIS BPA

Compared 6% of the time

Pega Platform vs ARIS BPA

Compared 4% of the time

More ARIS BPA Competitors

Figma vs Lucidchart

Compared 16% of the time

Sparx Systems Enterprise Architect vs Lucidchart

Compared 10% of the time

Visual Paradigm vs Lucidchart

Compared 9% of the time

Visio vs Lucidchart

Compared 9% of the time

MURAL vs Lucidchart

Compared 3% of the time

More Lucidchart Competitors

Product Reports

Buyer's Guide

ARIS BPA

March 2025

Download ARIS BPA product report

Buyer's Guide

Lucidchart

March 2025

Download Lucidchart product report

Also Known As

ARIS, ARIS BPM

No data available

Overview

ARIS is the market-leading solution for professional business process management and modeling. Whether you want to document the "as-is" state of your operations for quality or certification reasons or design the "to-be" in terms of continuous improvement in your transformation program, ARIS is the best choice for establishing a single source of truth regarding all process excellence topics in your organization. It is for any organization looking to digitally transform their business, increase operational excellence and customer experience and ensure compliance in execution. ARIS helps you to make the most out of your processes with Process Mining, Risk & Compliance Management, RPA and much more.

What makes the difference?

The most comprehensive platform for process excellence in the market
Easy to use
Covers business & IT architecture from all angles
Full flexibility and >100 diagram types
Customer-driven development based on best practices
Strong partner ecosystem

ARIS is the market-leading solution for any organization and ideally suited to digitally transform the organization, increase operational excellence and customer experience and ensure compliance in execution.

Software AG

Our online diagram application makes it easy to sketch and share professional flowchart diagrams. From brainstorming to project management, we support all of your communication needs. That’s why millions of users choose Lucidchart.

Lucid Software

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market, 10 million users worldwide, from 1 user companies to the Fortune 500.

Google, Salesforce, Adobe, Whirlpool, Uber, Wal Mart, Pearson, Twitch, Riot Games, Western Union, Trimble, Starbucks

Buyer's Guide

Business Process Design

March 2025

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We monitor all Business Process Design reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.