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ARIS Cloud vs KiSSFLOW comparison

 

Comparison Buyer's Guide

Executive SummaryUpdated on Dec 18, 2024

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

ARIS Cloud
Ranking in Business Process Management (BPM)
22nd
Average Rating
8.0
Reviews Sentiment
6.5
Number of Reviews
14
Ranking in other categories
Business Process Design (15th)
KiSSFLOW
Ranking in Business Process Management (BPM)
11th
Average Rating
8.6
Reviews Sentiment
7.3
Number of Reviews
12
Ranking in other categories
Business Performance Management (6th), Rapid Application Development Software (14th), Low-Code Development Platforms (10th)
 

Mindshare comparison

As of April 2025, in the Business Process Management (BPM) category, the mindshare of ARIS Cloud is 0.8%, up from 0.7% compared to the previous year. The mindshare of KiSSFLOW is 0.5%, down from 0.5% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Business Process Management (BPM)
 

Featured Reviews

BPMexp67 - PeerSpot reviewer
The dynamic and flexible approach, akin to outsourcing, is beneficial for both small and large enterprises
Security is a consideration when migrating to the cloud. It's crucial to address potential risks and include security measures in the contract with the cloud provider. While there haven't been issues so far, acknowledging the risks is essential, especially when dealing with applications like ARIS. With the increasing capabilities and advancements in technology, many current challenges are likely to be resolved in the future. Despite security concerns, utilizing opportunities in the cloud and the internet offers significant advantages. Regarding areas for improvement, security remains a key consideration, especially when deploying ARIS in the cloud. However, this is not solely a product-specific concern but also pertains to the cloud environment. Beyond security, the strength of ARIS lies in its ability to serve as a unified repository for enterprise architecture. Having all information in one place facilitates alignment with the company's vision, strategy, and business objectives. Reducing redundancies across departments is crucial for maintaining service quality and minimizing costs. It ensures that everyone is on the same page, fostering collaboration and preventing discrepancies in information and services. While I currently use Guardis for this purpose, the concept of enterprise architecture is applicable, and ARIS stands as a valuable tool to support business processes and technology alignment within the company.
Julius Jagdon - PeerSpot reviewer
The tool is intuitive to use and, through automation, has been a real time-saver
When there are multiple steps or if there's a disconnect when creating the ticket, it could be a problem for the user. For example, our RSN needs to approve the ticket first before it's moved to the next person rather than having them all grouped. It would be better if we could see all the tickets grouped at the same time.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"The solution's most valuable feature stems from its being very easy to use, making it a very user-friendly tool."
"In terms of UX design, somebody who has not had experience with ARIS will be able to use it very easily."
"ARIS Cloud offers easy query writing for retrieving information and includes a user-friendly Governance, Risk, and Compliance (GRC) part that aids risk managers effectively."
"Signavio is more intuitive, allowing users with no prior knowledge to navigate and understand its functionality more readily."
"The cloud version has the advantage that you can work on it from anywhere."
"ARIS Cloud is scalable."
"The most valuable feature is GUI; it is very intuitive and easy to use."
"In terms of using the cloud version, if you're somebody who, like myself, has got a lot of experience and understands measures and notations and things, basically it's unrestricted. You can do so many things. You can do your Archimaze, you can do BPMN. There's lots of stuff you can do in there and if you're a good field person and you cause yourself re-using things or whatever, then it's very nice, it's very easy to use."
"I work in HR and am fond of automation. I like the tool's email automation and integration with Outlook."
"The best thing about KiSSFLOW is that we can do virtual approvals."
"The best thing is the no-code part. Even a person without experience with the coding language can easily understand and build the processes."
"I like the forms which help us to get information."
"Kissflow has reduced the bottleneck around getting approval for certain items in the company."
"The most valuable feature is the performance."
"The user interface is very, very good."
"The support team responds fast."
 

Cons

"I would like to see more support for architectural diagrams."
"If you have multiple tiers of approvals into that update of the policy, or the process design itself, it takes ages to prepare those internal flows within the system."
"Initial setup is rather complex. You have to find a way to isolate the complexity, and find common ground."
"The stability was poor due to frequent outages."
"It would be very helpful if this solution were more open and could integrate with other solutions like ServiceNow."
"There is room for improvement in the support."
"The stability was poor, with frequent outages."
"It seems that there could be innovations in fostering spontaneous cooperation between departments and individuals. This extends to case management and finding new paradigms for enhancing such cooperation. While some approaches, like basic case management tools, have been tried in the past, they may not have met expectations entirely. However, ongoing efforts in administrative science are focused on these areas. Companies with innovative ideas can contribute to progress, possibly involving concepts related to trust, even within the context of web 3. There are intriguing developments in how economic and business organizations can be formed. When it comes to learning about these concepts, starting with simple examples and gradually moving to more complex ones is advisable. Begin with the basics, excluding unnecessary details that might hinder understanding. Over time, you can delve into more intricate aspects, such as Bitcoin and the Lightning Network, to gain a deeper understanding of these technologies."
"KiSSFLOW needs to improve its integration."
"Some of the tool's fields only accept certain types of text. The input fields are inflexible."
"In future releases, it would be interesting to have a repository or portal within KiSSFLOW where users can interact with the KiSSFLOW community."
"There is a lag in the delay between API calls."
"One area where I believe Kissflow can be improved is customization."
"Sometimes some notifications don't appear on the mobile app."
"The UI, though is pretty friendly and easy to use, can be improved in some aspects."
"They should increase their marketplace with existing tools so that connections are directly through connectors instead of API integrations."
 

Pricing and Cost Advice

"There is a student version of this solution that can be used for free."
"The cloud deployment is not more expensive. In the cloud, you pay for what you use, and there's no need for maintaining infrastructure or additional personnel, making it cost-effective. On-premises deployment, on the other hand, involves infrastructure costs and maintenance expenses."
"The licensing model of ARIS Cloud is leaner and more beneficial to the customer. The new license model is great. With the on-premise, you needed to subscribe to many more types of licenses. Now there are licensed bundles available on the cloud."
"This is an affordable product and everything is included in the subscription."
"The license is very expensive."
"Kissflow's licensing cost is lower than other products. However, the contract has changed with the second version they have given us, which is the low-code one."
"The product costs $15 per user per month."
"Your company must subscribe to the solution if you create a business account."
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Top Industries

By visitors reading reviews
Financial Services Firm
17%
Computer Software Company
14%
Energy/Utilities Company
8%
Manufacturing Company
7%
Financial Services Firm
14%
Computer Software Company
11%
Government
9%
Wholesaler/Distributor
8%
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
 

Questions from the Community

What do you like most about ARIS Cloud?
The solution's most valuable feature stems from its being very easy to use, making it a very user-friendly tool.
What is your experience regarding pricing and costs for ARIS Cloud?
The price of ARIS Cloud is relatively high and not every firm can afford it, especially if the company is not mature enough to require such extensive process modeling and optimization.
What needs improvement with ARIS Cloud?
It would be beneficial for ARIS Cloud to add more customization options, such as having a landing page. Improving the importation script from Microsoft Visio ( /products/visio-reviews ) would also ...
What do you like most about KiSSFLOW?
The best thing about Kissflow is its user-friendliness.
What is your experience regarding pricing and costs for KiSSFLOW?
The license is very expensive. However, there are no additional costs to the standard license.
What needs improvement with KiSSFLOW?
One area where Kissflow can be improved is customization, specifically, the ability to modify the input fields, UI, and design elements. Currently, it's not possible to alter the colors or make the...
 

Also Known As

Process Live, ARIS Simulation, ARIS Aware, ARIS Connect
No data available
 

Overview

 

Sample Customers

Tesco, Weifu, Airbus, Siemens, Proximus, Alicorp, Sekerbank, Bancor, Philips,Sky, Emirates NBD, Dubai Municipality, Suva, U.S. Army, Australia Post, Westfalen Weser Energie - ARIS serves customers across all industries and of every size worldwide. Companies trust ARIS as the market leader for process excellence with more than 30 years of experience in the market and 10 million users worldwide, from 1 user companies to the Fortune 500.
KiSSFLOW has 1.3 million users and 10,000+ customers across 121 countries. The people who get the most out of KiSSFLOW are business leaders like department heads, senior managers, and process owners who want to automate repetitive processes. These people can set up and modify the application on their own. The interface is simple so that all the users in the organization can utilize it through the web application, mobile apps (iOS and Android), smart actions on Gmail, and email notifications. Notable companies are Royal Caribbean, Dominos, Motorola, Danone, The Telegraph, Michelin, and PepsiCo.
Find out what your peers are saying about ARIS Cloud vs. KiSSFLOW and other solutions. Updated: April 2025.
848,253 professionals have used our research since 2012.