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Atlassian Confluence vs Zoomin comparison

 

Comparison Buyer's Guide

Executive Summary

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Categories and Ranking

Atlassian Confluence
Ranking in Knowledge Management Software
1st
Average Rating
8.2
Reviews Sentiment
7.0
Number of Reviews
105
Ranking in other categories
Corporate Portals (Enterprise Information Portals) (2nd), Enterprise Social Software (2nd)
Zoomin
Ranking in Knowledge Management Software
7th
Average Rating
9.0
Reviews Sentiment
7.1
Number of Reviews
1
Ranking in other categories
No ranking in other categories
 

Mindshare comparison

As of April 2025, in the Knowledge Management Software category, the mindshare of Atlassian Confluence is 19.7%, down from 26.9% compared to the previous year. The mindshare of Zoomin is 3.0%, up from 1.0% compared to the previous year. It is calculated based on PeerSpot user engagement data.
Knowledge Management Software
 

Featured Reviews

Rabindra K Maharana - PeerSpot reviewer
Editing features improve document accessibility
There is a holiday calendar, however, I need to install an app or add something to it. The add-on feature is not readily available or well-documented. Guidance on this should be available in a forum. Recently, I used a feature in another tool—perhaps GitHub—where it helped prepare a chart. It involved listing resources, like having fifteen people in the X team, ten in the Y team, and seven in the Z team. It created a bar chart showing these numbers. This chart used AI to offer users the option to create it based on the data. It was then created on a separate page and made available.
Deepak_Patel - PeerSpot reviewer
A knowledge management software that provides great scalability options to its users
Right now, I work for a company that sells products like access control systems, time attendants, telecoms, and CCTVs for video surveillance. My company needs to contact the concerned people of companies in the USA and Canada who would like to purchase our products. Our company is in India, so we want the directories which are being used in the USA to be able to trace potential buyers of our products. I recommend the solution to those planning to use it. Due to some loading-related issues, we have faced with the solution in our company, I rate the overall solution a nine out of ten.

Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:
 

Pros

"This solution allowed us to easily input details beyond just text, such as creating basic data charts to monitor team performance."
"The most beneficial aspect is real-time collaboration, allowing multiple users to work on the same documents simultaneously."
"I find the editing option straightforward and quick."
"It's easy to search for information."
"Collaboration is most valuable. You can upload or create your documents on Confluence and share them with your team members. Your team members also can share documents."
"The ease of use has been one of the most valuable features. It has a very simple wiki."
"What I find the most valuable about Confluence is how easy it is to use."
"A simple tool for developers to write and record team decisions explaining the product that they are creating."
"Scalability-wise, I rate the solution a ten out of ten."
 

Cons

"There is a holiday calendar, however, I need to install an app or add something to it. The add-on feature is not readily available or well-documented."
"Space maintenance could be made a little more user-friendly."
"Confluence could incorporate stronger records management and automation features. The current management structure is too open, which becomes an issue."
"There is room for improvement in maybe the tree structure for articles. If you have a lot of articles, it becomes difficult to navigate."
"I would like to see integration with Slack."
"I would like to see more macros provided by the company included in the license."
"Some elements of the user interface could be more user-friendly, including embedding diagrams."
"The product is considered expensive."
"The solution's stability is an area with shortcomings that need improvement."
 

Pricing and Cost Advice

"The product is neither cheap nor expensive, meaning its price falls somewhere in the mid-range zone."
"The Confluence pricing is good. The only challenge we have experienced is with Jira and the add ons we use that need to be paid for separately."
"This is a very expensive solution."
"Maybe we're only using 10% of it, but we have to pay for everything."
"Licenses are quite expensive"
"Pricing wise, it ends up being an expensive solution. In the beginning it's cheap, but by the time you have all the functions you need, it turns out to be expensive."
"When you purchase this solution you get some support."
"We have to pay licensing fees."
"There is a need to make payments towards the licensing costs of the solution."
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Top Industries

By visitors reading reviews
Educational Organization
72%
Financial Services Firm
4%
Computer Software Company
4%
Manufacturing Company
3%
No data available
 

Company Size

By reviewers
Large Enterprise
Midsize Enterprise
Small Business
No data available
 

Questions from the Community

What do you like most about Atlassian Confluence?
The most valuable feature of the solution stems from its document-controlling feature. In Atlassian Confluence, controlled documents cannot be edited by anyone else.
What is your experience regarding pricing and costs for Atlassian Confluence?
With Atlassian, the costs are reasonable. Although higher than before when we used multiple platforms and licenses, having a collaborative platform like this is advantageous. It streamlines license...
What needs improvement with Atlassian Confluence?
There is a holiday calendar, however, I need to install an app or add something to it. The add-on feature is not readily available or well-documented. Guidance on this should be available in a foru...
What do you like most about Zoomin?
Scalability-wise, I rate the solution a ten out of ten.
What is your experience regarding pricing and costs for Zoomin?
There is a need to make payments towards the licensing costs of the solution.
What needs improvement with Zoomin?
The solution's stability is an area with shortcomings that need improvement.
 

Comparisons

 

Also Known As

Confluence
No data available
 

Overview

 

Sample Customers

Facebook, Skype, Microsoft, NASA, Netflix, Adobe, Bonobos, LinkedIn, Pfizer, Citi.
Avaya, Invidi, Dell, ServiceNow, Intel Security, Fujitsu, Ping Identity, Jive, Apptio, Cisco, RSA, Hitachi, Aternity
Find out what your peers are saying about Atlassian, Salesforce, Zendesk and others in Knowledge Management Software. Updated: March 2025.
847,772 professionals have used our research since 2012.