Atlassian Crowd vs Okta Workforce Identity comparison

Atlassian and Okta are both solutions in the Single Sign-On (SSO) category. Atlassian is ranked #15 with an average rating of 9.0, while Okta is ranked #5 with an average rating of 8.3. Atlassian holds a 0.3% mindshare in SSO, compared to Okta’s 13.3% mindshare. Additionally, 100% of Atlassian users are willing to recommend the solution, compared to 94% of Okta users who would recommend it.

Atlassian Crowd

Read 4 Atlassian Crowd reviews

200 Views
121 Comparison Views

100% willing to recommend

Okta Workforce Identity

Read 64 Okta Workforce Identity reviews

3,734 Views
2,971 Comparison Views

94% willing to recommend

Atlassian Crowd

Okta Workforce Identity

Comparison Buyer's Guide

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Executive SummaryUpdated on Sep 18, 2024

Atlassian Crowd and Okta Workforce Identity both offer identity management solutions geared towards enterprises. Okta Workforce Identity stands out due to its superior features, despite pricing and support being strong points for Atlassian Crowd.

Features: Atlassian Crowd users appreciate its centralized user management, seamless integration with Atlassian products, and straightforward deployment. Okta Workforce Identity is highly valued for its advanced security features, comprehensive integration options, and ease of SSO implementation.

Room for Improvement: Atlassian Crowd could benefit from improved documentation, better scalability, and enhanced customer support. Okta Workforce Identity users suggest better customization options, improved documentation, and enhanced customer support.

Ease of Deployment and Customer Service: Atlassian Crowd is praised for its straightforward deployment process but faces criticism regarding customer service responsiveness. Okta Workforce Identity receives commendations for its robust deployment documentation and overall supportive customer service, yet some find the initial setup complex.

Pricing and ROI: Atlassian Crowd users find the pricing reasonable and the ROI adequate. Okta Workforce Identity's pricing is considered higher, but users feel the advanced capabilities and security features justify the cost.

To learn more, read our detailed Atlassian Crowd vs. Okta Workforce Identity Report (Updated: December 2024).

Buyer's Guide

Atlassian Crowd vs. Okta Workforce Identity

December 2024

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Categories and Ranking

Atlassian Crowd

Ranking in Single Sign-On (SSO)

15th

Average Rating

9.2

Reviews Sentiment

7.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Okta Workforce Identity

Ranking in Single Sign-On (SSO)

5th

Average Rating

8.4

Reviews Sentiment

7.1

Number of Reviews

Ranking in other categories

Authentication Systems (6th), Privileged Access Management (PAM) (5th), Identity and Access Management as a Service (IDaaS) (IAMaaS) (2nd), Access Management (4th), ZTNA as a Service (8th)

Mindshare comparison

As of December 2024, in the Single Sign-On (SSO) category, the mindshare of Atlassian Crowd is 0.3%, down from 0.5% compared to the previous year. The mindshare of Okta Workforce Identity is 13.3%, up from 9.3% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Single Sign-On (SSO)

Featured Reviews

Grigoriy Kneller

General Manager at HDI Systeme AG

Enhanced user management offering seamless single sign-on, scalability for large enterprises, and improved configurability through integration with various user sources and directories

For organizations using various Atlassian products and dealing with multiple user sources or directories, implementing Atlassian Crowd for single sign-on proves highly beneficial. This is especially true for companies that have instances of Atlassian product installations across different entities, each with its own Active Directory and user directory. Crowd significantly streamlines user and directory management, making it more efficient for larger enterprises. It is particularly advisable and recommended for big companies, especially those that have undergone acquisitions or mergers, as it enhances user management, transparency, and configurability. While it's incredibly useful for enterprise-level businesses, it may also be suitable for mid-sized companies with a substantial user base. Overall, I would rate it nine out of ten.

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Tor Nordhagen

Executive Director at Semaphore

Extremely easy to work with, simple to set up, and reasonably priced

The drawback of this solution is that in our shops, many staff members sometimes have to be borrowed from one shop to another and the solution does not really support having multiple roles. The user experience we would like to have when a person works in shop A which pays their salary is that they should have access to pretty much everything. Maybe you have somebody who is a manager in that shop A, he should be able to order new wear, he should be able to change the pricing, he should be able to empty the cash registry, and ship it to the bank. But when for instance, in COVID, people had to fill in for people in shops where a lot of people were sick, then they had to actually use user accounts of people that work in shop B. If you were employed in shop A, you could not work in shop B without borrowing somebody else's user ID and password. Which is really bad. We haven't been able to work around that and Okta Workforce Identity does not have a solution for it. We are now piloting their identity governance solution. Obviously, it's easy to give somebody access, give them an account, and give them roles, but it's hard to maintain that. For example, if you moved from, say working in a shop to working in a warehouse. But why do you still have all this shop access? The solution has until now not had anything to really support the process of taking away access. But now we are in a better release program of Okta's identity governance solution. Although it's very basic, the solution has started on a journey, but identity governance is something that Okta Workforce Identity really needs to improve. The ability or the options in the solution for changing the look and feel are not good enough because in our partner portal, essentially what they have is an ugly admin interface. The admin interface is good enough for us technical people because that's all we need. We work with the product and we're able to see the data but when it comes to presenting the service portal, Okta Workforce Identity does not have any capabilities really for making it look pretty. To add branding and different graphical user interface elements than Okta basic for essentially delegated admin for the business-to-business portal is horrifying because you're essentially using the tech admin. The only option we had and used, was to take the tech admin console and strip it. so that a vendor that has some goods that are sold in the shops, when they want to add a user on their side, say a driver or a packer on their side who should know how much they've packed in a truck to come to our warehouse, then the user interface that this vendor is using, these functional people will then have to use an extremely basic user interface.

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Quotes from Members

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Pros

"One standout feature is the capability to configure various authentication and authorization methods from diverse user directories."

"The most valuable features are predominantly in the directory and development spaces."

"The tool helps improve our security and productivity."

"They have good push authentications."

"Workforce Identity offers a comprehensive access management solution with multi-factor authentication, total control, and features like app access management, identity governance, and administration tools such as certification and access request management. These are typically found in identity management solutions, but Okta integrates them seamlessly into its user interface."

"The most valuable features are ease of operation and visibility."

"The MFA part is the best. MFA provided most of the security that we were looking at with respect to the second level of authentication. Okta Workforce Identity provides a number of options with respect to multifactor authentication, such as the app, phone call, and text. These options provide different ways of logging in for users, and they were a lot more than what we needed. This is certainly a very good feature of Okta Workforce Identity."

"I am able to authenticate my users on cloud and SaaS applications such as Workday through Okta workflows."

"We can automate the process of adding users to Okta if they are activated in Active Directory, or if they are added to the database of applications or Active Directory in the last couple of days."

"A solution that's easy to use, stable, and reliable."

More Okta Workforce Identity pros

Cons

"There's a need for effective group membership management, especially for corporate programs."

"It makes you more efficient, but you have to optimize what you're doing before you get into the software."

"The lifecycle management part can be improved. It should also have identity governance and the ability to choose a specific factor authentication at the application level. Its licensing and pricing can also be improved."

"They also have single sign-on (SSO). When we bought Okta Workforce Identity a year and a half ago, I was also looking at SSO, but not much documentation was available for SSO. The documentation for SSO should be a little more robust for somebody who is implementing it for the first time."

"The only area of concern in the solution stems from the fact that my company needs some help regarding the setup phase from a partner."

"We had some implementation issues."

"There is a need for Okta to provide an end-to-end solution without needing a separate product like Zscaler for multifactor authentication."

"They should focus on improving them to provide top-notch team access management while still offering those typical features."

"You can't hide the device when you're checking logs."

"The solution's user interface needs to be improved and made easy."

More Okta Workforce Identity cons

Pricing and Cost Advice

"It's pretty cheap. I would rate the price as three out of five."

"While it may seem affordable for larger enterprises, it tends to become more expensive as you move up the scale."

"This solution is costly. Pricing is decent if you have less users, but it significantly goes up the more users you have, with its cost not justified."

"This is an expensive solution but the security makes it worthwhile."

"It is costly for large companies."

"The price of this product could be lower."

"The pricing for Okta Workforce Identity could still be improved or made cheaper. It costs from 50 to 100 euros a year per user. Okta Workforce Identity has different packages you can choose from, and my previous company had all of them, particularly the full Okta suite."

"It could be a bit too pricey for small companies. Okta Workforce Identity can add a lot of benefits, but smaller companies may not have a lot of applications that need to be managed by Okta Workforce Identity. In larger organizations, there are more departments, applications, and users to manage. Okta Workforce Identity adds a bit more value to those bigger organizations. In addition to standard licensing fees, there are also additional costs for things"

"The licensing is per user per month and includes full technical support."

"The price of the solution is good."

More Okta Workforce Identity pricing and cost advice

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Top Industries

By visitors reading reviews

No data available

Computer Software Company

16%

Financial Services Firm

12%

Manufacturing Company

Government

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

What do you like most about Atlassian Crowd?

One standout feature is the capability to configure various authentication and authorization methods from diverse user directories.

See all answers

What is your experience regarding pricing and costs for Atlassian Crowd?

The pricing ranges from low to medium. While it may seem affordable for larger enterprises, it tends to become more expensive as you move up the scale.

See all answers

What is your primary use case for Atlassian Crowd?

Our main use case is for user management, especially in the context of developers. The focus is consolidating different user types, such as active and desktop users, and facilitating a unified user...

See all answers

What do you like most about Okta Workforce Identity?

Okta has introduced the Universal Directory. It has custom attribute capability and user permissions to read/write on their profiles or hide them. Profile sources and identity profile sourcing are ...

See all answers

What is your experience regarding pricing and costs for Okta Workforce Identity?

The pricing is very high, which is an area for improvement.

See all answers

What needs improvement with Okta Workforce Identity?

We are facing one issue with Cypress test cases. Whenever I write Cypress test cases, we encounter problems with logging in through Okta. There is no proper documentation on integrating test cases ...

See all answers

Comparisons

No data available

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Product Reports

Buyer's Guide

Single Sign-On (SSO)

December 2024

Download Atlassian Crowd product report

Buyer's Guide

Okta Workforce Identity

December 2024

Download Okta Workforce Identity product report

Also Known As

Crowd

No data available

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Atlassian

Okta

Overview

Atlassian Crowd is a single sign-on and user identity tool that's easy to use, administer, and integrate. Users can come from anywhere: Active Directory, LDAP, Crowd itself, or any mix thereof. Control permissions to all your applications in one place Ð Atlassian, Subversion, Google Apps, or your own apps.

Okta Workforce Identity is a comprehensive identity and access management (IAM) solution designed to enhance security and streamline user experiences for businesses of all sizes. As a cloud-based platform, it offers a suite of tools that simplify user authentication, authorization, and management across a variety of applications and services.

Core Features

Single Sign-On (SSO): Enables users to access multiple applications with a single set of credentials, enhancing convenience and reducing password fatigue.
Adaptive Multi-Factor Authentication (MFA): Provides robust security by requiring additional verification factors, which can adapt based on the user's location, device, and behavior.
Lifecycle Management: Automates user account creation, updating, and deactivation, ensuring access rights are current and compliant with company policies.
Universal Directory: A centralized directory service that supports user and group management across various applications, simplifying administrative tasks.
API Access Management: Safeguards APIs by implementing policies that control how and when they can be accessed, which is crucial for protecting sensitive data.

PeerSpot users often praise Okta Workforce Identity for its ease of use and robust security features. IT professionals appreciate the streamlined integration with numerous applications and the flexibility in configuring access policies. Business executives value the enhanced security posture and the ability to enforce compliance across their digital assets.

For IT professionals, Okta Workforce Identity offers a scalable and efficient solution to manage user identities and access rights. The ability to automate routine tasks like user provisioning and deactivation significantly reduces administrative overhead, allowing IT teams to focus on more strategic initiatives. Furthermore, the platform's comprehensive reporting capabilities aid in monitoring and auditing access, which is critical for maintaining security and compliance.

Business executives will find that Okta Workforce Identity aligns with broader organizational goals of operational efficiency and risk management. Its intuitive user experience minimizes disruptions to workforce productivity, while advanced security features like adaptive MFA help mitigate the risk of data breaches. The platform's cloud-based nature ensures scalability and agility, enabling businesses to adapt quickly to changing market conditions and workforce dynamics.

Okta Workforce Identity stands out as a versatile and secure IAM solution, adept at meeting the complex needs of modern enterprises. Its combination of user-friendly features and robust security measures makes it a top choice for organizations aiming to streamline their identity management processes while bolstering their cybersecurity defenses.

Sample Customers

NHL, Interspire, Appfire

FedEx, Zoom, Takeda, Lululemon Athletica, GrunHub, jetBlue, McKensson, Bain & Company, Engie, Peloton, Sonos, T-Mobile, Hewlett Packard, MGM Resorts, Ally Financial, Priceline, Albertsons, Itercom, Classy, FICO, Kensho, Live Nation, Drata, Rotary, and others.

Buyer's Guide

Atlassian Crowd vs. Okta Workforce Identity

December 2024

Free Report: Atlassian Crowd vs. Okta Workforce Identity

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