AuraQuantic and PagerDuty Operations Cloud compete in business process automation and incident response, respectively. AuraQuantic seems more appealing for pricing and support, while PagerDuty Operations Cloud offers a comprehensive feature set that justifies its higher cost.
Features: AuraQuantic provides advanced process automation, no-code development, and flexible integration options, making it robust for BPM. Conversely, PagerDuty Operations Cloud specializes in real-time incident response, on-call management, and extensive analytics capabilities, catering to operational efficiency and incident resolution needs.
Room for Improvement: AuraQuantic could enhance integration with niche applications, expand on industry-specific templates, and improve user interface intuitiveness. PagerDuty Operations Cloud may benefit from simplifying its initial setup process, offering more granular customization for alerts, and providing additional training resources for new users.
Ease of Deployment and Customer Service: AuraQuantic is noted for its straightforward deployment and dedicated support, emphasizing swift implementation and comprehensive training services. PagerDuty Operations Cloud provides efficient deployment for complex infrastructures, focusing on support during critical incidents. AuraQuantic excels in ease and comprehensiveness of onboarding, while PagerDuty offers specialized support in operational incident contexts.
Pricing and ROI: AuraQuantic's pricing is often viewed as more accessible, with favorable ROI due to streamlined processes and reduced complexity. PagerDuty Operations Cloud, while having higher setup costs, excels in environments where effective incident management and downtime reduction are vital, offering a strong ROI. AuraQuantic is seen as cost-effective, whereas PagerDuty's investment is justified by operational benefits in delivery settings.
The product was highly scalable, with no limits on the number of applications or event routing rules.
It would be useful to have a way to define all configurations in code that is similar to how Terraform operates.
It integrates with multiple applications and is highly customizable, with policies, escalation procedures, and an event routing tool that ensures contacting the right person.
AuraQuantic is a digital platform designed for business users to easily and rapidly build unlimited processes and applications to automate end-to-end operations, reducing costs and optimizing productivity.
AuraQuantic is a no-code platform for building the enterprise solutions that drive Digital Transformation.
Delight users with attractive interfaces across multiple devices and deliver the best user experience. Respond immediately to their ever-changing needs with the agility provided by the platform and its no-code changes on the fly.
This is the most powerful part of any application. This is why AuraQuantic offers a long list of built-in, no-code functionalities.
To manage application and process data models, AuraQuantic provides a visual data model designer and supports importing data schemas.
Access rights management (to apps and app development), Application metadata collection, Application performance monitoring, Application works dashboard, Custom ‘guardrails’ for practitioners/developers, Role-based access control to data and services for app dev, Multiple practitioners/developers for a single app and across the platform.
Digital Decisioning features aim to inform and automate operational decisions. These decisions continue to increase in amount and complexity due to growing customer demands. Business decision automation is a must to keep up with ever-changing customer needs.
Thanks to business activity data collection, using custom applications built with AuraQuantic, the organization is empowered to carry out accurate analysis and act smart by leveraging business insights.
API REST, API SOAP, API DLL
Exposing APIs (process/application logic and decision systems)
Connector builder
REST and SOAP web services connector
External database connectors (Adapters Servers, scripts and stored procedures execution)
.Net Assembly connector Connectors with Artificial Intelligence services (AI)
Robotic Process Automation (RPA) service connectors
More built-in connectors (50+)
Microsoft Office 365, Google Suite, SAP…
The PagerDuty Operations Cloud is the platform for mission-critical, time-critical operations work in the modern enterprise. Through the power of AI and automation, it detects and diagnoses disruptive events, mobilizes the right team members to respond, and streamlines infrastructure and workflows across your digital operations. The Operations Cloud is essential infrastructure for revolutionizing digital operations to compete and win as a modern digital business.
PagerDuty Features
PagerDuty has many valuable key features. Some of the most useful ones include:
PagerDuty Benefits
There are many benefits to implementing PagerDuty. Some of the biggest advantages the solution offers include:
Reviews from Real Users
Below are some reviews and helpful feedback written by PeerSpot users currently using the PagerDuty solution.
Brandon J., Director of engineering at a wellness & fitness company, says, "The SMS pages and the mobile application are pretty much the top two features."
PeerSpot reviewer Pramodh M., DevSecOps Consultant at a tech services company, comments, “The inbound integrations that PagerDuty provides with most of the DevOps tools are valuable. There is a flexible and easy way of integrating with monitoring tools. It allows us to configure the integration with APIs and plugins as well.”
Syed Mohammad A., Vice President - Operations and Client Services at a financial services firm, mentions, "PagerDuty let us set up rosters based on our shifts. We could assign a hierarchy for how the calls should be escalated and the number of times the call will be transferred between people before it is answered. It makes it easy to access an agent via mobile phone."
A Principal Architect at an energy/utilities company states, “The most important feature that is used is call scheduling. We are also able to actually call IT folks in the case of an emergency.”
We monitor all Process Automation reviews to prevent fraudulent reviews and keep review quality high. We do not post reviews by company employees or direct competitors. We validate each review for authenticity via cross-reference with LinkedIn, and personal follow-up with the reviewer when necessary.