Aurea CX Process vs IBM Business Automation Workflow comparison

Aurea and IBM are both solutions in the Business Process Management (BPM) category. Aurea is ranked #45, while IBM is ranked #14 with an average rating of 7.4. Aurea holds a 0.2% mindshare in BPM, compared to IBM’s 2.2% mindshare. Additionally, 100% of Aurea users are willing to recommend the solution, compared to 78% of IBM users who would recommend it.

Aurea CX Process

Read 1 Aurea CX Process review

189 Views
148 Comparison Views

100% willing to recommend

IBM Business Automation Wor...

Read 23 IBM Business Automation Workflow reviews

2,625 Views
1,798 Comparison Views

78% willing to recommend

Aurea CX Process

IBM Business Automation Wor...

Comparison Buyer's Guide

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Executive Summary

We performed a comparison between Aurea CX Process and IBM Business Automation Workflow based on real PeerSpot user reviews.

Find out what your peers are saying about Camunda, Apache, Pega and others in Business Process Management (BPM).

To learn more, read our detailed Business Process Management (BPM) Report (Updated: December 2024).

Buyer's Guide

Business Process Management (BPM)

December 2024

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Helped 831,265 peers since 2012

Review summaries and opinions

We asked business professionals to review the solutions they use. Here are some excerpts of what they said:

Categories and Ranking

Aurea CX Process

Ranking in Business Process Management (BPM)

45th

Average Rating

8.0

Reviews Sentiment

6.6

Number of Reviews

Ranking in other categories

Business Process Design (29th)

IBM Business Automation Wor...

Ranking in Business Process Management (BPM)

14th

Average Rating

7.8

Reviews Sentiment

6.7

Number of Reviews

Ranking in other categories

No ranking in other categories

Mindshare comparison

As of January 2025, in the Business Process Management (BPM) category, the mindshare of Aurea CX Process is 0.2%, down from 0.3% compared to the previous year. The mindshare of IBM Business Automation Workflow is 2.2%, down from 2.6% compared to the previous year. It is calculated based on PeerSpot user engagement data.

Business Process Management (BPM)

Featured Reviews

Hardik Chavda

Savvion (BPM) J2EE Developer at a tech vendor with 51-200 employees

Facilitates development flexibility and easy customization

Flexibility of development. Developer can use various JavaScript APIs for development. Most (or all) of the components are plug and play. Customization is easily achievable most of the time As mentioned above, it is more flexible than other products available in the market. Performance. More…

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Bhasker ReddyPIdintla

Technical Delivery Head at Tech Mahindra Limited

Creates workflows and removes the delays encountered with approvals

The tool streamlines operations, especially from an operational perspective, by facilitating decision-making and ensuring timely approvals. This helps prevent delays in the approval process, where business process management adds significant value for us. What I find most valuable is how it creates process instances and handles issues. There's no delay in addressing process issues and getting approvals on time. It provides a product-agnostic approach to business process management, allowing us to create workflows quickly. Case management helps us create, handle, and resolve cases step by step, providing an end-to-end solution. It's especially useful when using cloud-based business automation, often including built-in case management features. The main benefit is creating workflows. For example, with IBM BAW, we can handle end-to-end processes, from taking requests to assigning tasks for approvals. It can also integrate with third-party APIs and business rules to make decisions, providing flexibility in our operations. AI is integrated into the IBM BAW in two main ways. First, we can use RPA for tasks requiring human intervention. Second, we can leverage IBM's Watson AI to accelerate business processes with automation. I can predict how soon requests will be approved and decide based on certain criteria. For example, let's consider our recent implementation in the customer care center. When customers call in, they often have common queries. We've incorporated AI features to address these queries by leveraging data from our customer database. We use tools like OpenAI. Additionally, we've automated most processes for business process automation to minimize the need for human intervention. However, we hold requests for certain scenarios until a resource takes action. But for common tasks that can be automated quickly, we've integrated AI and machine learning features to expedite approvals.

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Top Industries

By visitors reading reviews

No data available

Financial Services Firm

37%

Computer Software Company

10%

Government

Manufacturing Company

Company Size

By reviewers

Large Enterprise

Midsize Enterprise

Small Business

No data available

Questions from the Community

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Earn 20 points

Which is better, IBM BPM or IBM Business Automation Workflow?

We researched both IBM solutions and in the end, we chose Business Automation Workflow. IBM BPM has a good user interface and the BPM coach is a helpful tool. The API is very useful in providing en...

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What do you like most about IBM Business Automation Workflow?

The most valuable feature of IBM Business Automation Workflow is cost management.

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What is your experience regarding pricing and costs for IBM Business Automation Workflow?

The product is expensive.

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Comparisons

No data available

IBM BPM vs IBM Business Automation Workflow

Compared 35% of the time

Camunda vs IBM Business Automation Workflow

Compared 30% of the time

Apache Airflow vs IBM Business Automation Workflow

Compared 14% of the time

IBM Case Foundation vs IBM Business Automation Workflow

Compared 6% of the time

AWS Step Functions vs IBM Business Automation Workflow

Compared 5% of the time

More IBM Business Automation Workflow Competitors

Product Reports

Buyer's Guide

Business Process Design

December 2024

Download Aurea CX Process product report

Buyer's Guide

IBM Business Automation Workflow

January 2025

Download IBM Business Automation Workflow product report

Also Known As

CX Process Enterprise, Savvion BusinessManager, Savvion Process Modeler

Business Automation Workflow

Learn More

Video not available

Aurea

IBM

Overview

Information not available

IBM Business Automation Workflow combines business process management and case management capabilities in one workflow solution. It integrates the capabilities of business process and case management into a single workflow offering. It unites information, process, and users to provide a 360-degree view of work to drive more successful optimized business outcomes. IBM Business Automation Workflow on Cloud provides the same capabilities that are offered in the IBM Business Automation Workflow offering, all within a ready-to-use, cloud-based environment that is hosted in IBM Cloud data centers and managed by IBM.

Sample Customers

Air France-KLM, Proximus, Barratt Developments, Heathrow, HomeServe, Paypal, Freedom Mortgage

Key Bank, Barclays, Control€xpert, MIR Insurance Brokers, Conqord Oil

Buyer's Guide

Business Process Management (BPM)

December 2024

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